Mersey Central Hanoi Apart'Hotel

Hotels
9.2 (49 reviews)
16 Phạm Huy Thông , Hanoi , vn

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Facilities

Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean rooms
Helpfulness of staff
Great location
Good breakfast
Cons:
Noise from construction
Shower water issues
Insects in the room

Categories

Cleanliness
8.29
The rooms are clean, but there was an issue with insects entering the room.
Service
9.76
The reception was very helpful with any queries.
Location
9.8
The location is great and very convenient, with a lake right in front.
Room Quality
8.25
Rooms are generally in good condition, but some issues with shower water availability.
Amenities
9.28
Breakfast options are good with coffee and pastries available.
Value for Money
9.24
Good value considering the location and amenities.
Food and Beverage
9.29
Breakfast includes a decent selection.
Overall Experience
9.66
Despite some construction noise, the overall experience is very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:17

Property Description

Stunning Lake Views and Exceptional Service

Luxurious Rooms with Modern Amenities
Indulge in our well-appointed guest rooms featuring air conditioning, flat-screen TVs, and private balconies with breathtaking lake views. Enjoy the convenience of a fully equipped kitchen and dining area, along with a sleek bathroom complete with a hairdryer and premium toiletries.

Convenient Location for Exploring Hanoi
Located just steps away from Vincom Center Nguyen Chi Thanh, our hotel offers easy access to popular attractions such as the Vietnam Museum of Ethnology and Vietnam Fine Arts Museum. With a 24-hour front desk and attentive staff, your stay in Hanoi will be seamless and memorable.

Book your stay at Mersey Central Hanoi Apart'Hotel today for an unforgettable experience in the heart of Hanoi.

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 49 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.8
Room Quality: 8.25
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 9.66
O
Olga • couple • ru
9
Хорошее место
Pros:

Удобное место расположения, но в то же время тихо, балкончики с большими окнами, и всё есть рядом, магазины, кафе

Cons:

В описании услуг отеля есть завтрак, но надо иметь ввиду, что он французский - кофе и что-нибудь из выпечки. Это не недостаток, просто такая информация для выбора

2026-03-17 • via Nuitee
H
Hieu • family_with_children • vn
8
2026-03-08 • via Nuitee
C
Chinov • family_with_children • vn
8
2026-03-03 • via Nuitee
K
Kien • couple • vn
10
Will visit again
Pros:

Chuẩn combo ngon bổ rẻ 💯

The room was clean, beautiful, and well-designed. The price was pretty cheap, compared to nearby places. We will definitely visit this place again.

Cons:

There is a decent kitchen, but the cutting board isn't provided by default. you need to request one.

2026-02-10 • via Nuitee
C
Chrisdevries • family_with_children • nl
8
Pros:

De ligging, wij uitzicht op meer.
Bij lek bad, meteen andere kamer..
Prima dus..

Cons:

Niks eigenlijk..

2026-01-20 • via Nuitee
C
Chrisdevries • family_with_children • nl
9
Beste tot nu toe. Nu 2 weken in Vietnam
Pros:

Mooi appartement. Aan drie zijden raampartijen. We hebben goed geslapen. Vier nachten. Magnetron, koelkast, waterkoker werkten prima.

Cons:

Afvoer van het bad/douche liep niet goed door. Het water liep zelfs de kamer in. Gelukkig in één hoek bij het bed, waar we dan na het douchen een handdoek stopten.

2026-01-10 • via Nuitee
K
Kristian • family_with_children • au
9
Great place in a convenient location
Pros:

Great long term stay serviced apartment with all amenities and centrally located. Would recommend

Cons:

All good apart from the construction noise which often continues past midnight

2026-01-09 • via Nuitee
G
Grzegorz • family_with_children • no
9
2026-01-05 • via Nuitee
V
Vitaly • family_with_children • de
8
Pros:

Нас очень хорошо приняли, нам даже разрешили раньше въехать. Персонал был очень доброжелателен и прислушивался к нашим просьбам, мы очень благодарны.
Милое кафе на первом этаже.
Очень чисто. Место спокойное, но в то де время много всяких ресторанов и кафе.

Cons:

Ничего

2025-12-17 • via Nuitee
T
Thanh • solo_traveller • au
9
I have stayed in this hotel for a few times and I will stay there again in the future
Pros:

The location is great!
Easy to check in.

Cons:

Nothing

2025-12-12 • via Nuitee
L
lindsay • solo_traveller • us
8
Pros:

There was major construction first night I arrived. The hotel graciously gave me a free night.

2025-12-08 • via Nuitee
F
Fox's • family_with_children • ru
10
Pros:

Завтрак кофе с выпечкой на выбор в кафе снизу. Номера чистые, есть горячий душ. Не все номера с видом, обратите внимание ,что где вид там подпись в названии..на ресепшене очень помогла с возникшими вопросами

Cons:

Одну ночь шла стройка под окнами или ремонтировали дорогу.. Прям с техникой и криками, спать невозможно. Но под утро прекратилось.

2025-11-30 • via Nuitee
N
Nam • couple • vn
10
2025-11-02 • via Nuitee
H
Hervé • solo_traveller • fr
9
2025-10-30 • via Nuitee
N
Nguyễn • family_with_children • vn
8
2025-10-16 • via Nuitee
T
Thanh • solo_traveller • au
9
This is a great place to stay. I will definitely stay there again for my next visit to Hanoi.
Pros:

The location is great! Very convenient to get around. The lake is right in front of the hotel. I did my running around the lake every second day :)

Cons:

None

2025-10-10 • via Nuitee
A
An • couple • vn
8
2025-09-20 • via Nuitee
A
Alexander Krygin • family_with_children • ru
10
2025-09-20 • via Nuitee
D
Diego Fernando • couple • au
10
2025-09-09 • via Nuitee
D
Diego Fernando • couple • au
10
2025-09-09 • via Nuitee