Courtyard by Marriott Raleigh Cary Crossroads

Hotels
•
Courtyard by Marriott
10 (332 reviews)
5730 Dillard Drive , Cary , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Friendly and helpful staff
Cons:
High prices for basic amenities
Inconsistent service regarding housekeeping

Categories

Cleanliness
10
Most reviews highlight the hotel as very clean and well-maintained.
Service
10
Several reviews commend friendly and helpful staff, particularly Krisztina and Shanell.
Location
10
Reviews mention convenient location with shopping and food options nearby.
Room Quality
10
Rooms are described as spacious and modern.
Amenities
10
Some amenities were criticized for pricing, but the overall impression remains positive.
Value for Money
10
Complaints about high prices for basic items were noted, affecting perceived value.
Food and Beverage
10
Breakfast service received praise, but some pricing issues were mentioned.
Overall Experience
10
Overall positive experiences reported, but some negative encounters affected satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:17

Property Description

Modern Amenities and Convenient Location
Courtyard by Marriott Raleigh Cary Crossroads offers a blend of modern amenities and a convenient location, making it the perfect choice for both leisure and business travelers.

Leisure and Fitness Options
Guests can unwind and stay active with the seasonal outdoor swimming pool, fitness centre, billiards, and table tennis facilities available on-site.

Dining and Entertainment
Indulge in delicious meals at the hotel's restaurant, enjoy a drink at the bar, or simply relax on the terrace. Additionally, the shared lounge provides a cozy space for guests to socialize and unwind after a long day of exploring Cary.

Experience comfort and convenience at Courtyard by Marriott Raleigh Cary Crossroads - book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Tue, Dec 16, 2025 until Thu, May 14, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

10
Based on 332 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
J
John • extended_group • us
10
This hotel helped to make the wedding such a perfect time for everyone!
Pros:

The hotel worked out perfectly for a nearby wedding that we attended. The staff was great, as well as the facilities - it really could not have worked out better!

Cons:

Nothing!

2026-01-19 • via Nuitee
N
Nadia • couple • us
10
2026-01-19 • via Nuitee
R
Ronald • solo_traveller • us
10
Pros:

Very clean, modern, friendly staff good value.

2026-01-19 • via Nuitee
L
LaVita • solo_traveller • us
10
2026-01-11 • via Nuitee
A
Angela • solo_traveller • us
8
Pros:

It was very clean, beds were very comfortable.

Cons:

The housekeepers were so loud this morning. They were having loud conversations in the hallway. It lasted for over 45 minutes.

2026-01-05 • via Nuitee
J
Johannes • solo_traveller • de
10
2026-01-03 • via Nuitee
J
jun • extended_group • us
8
2026-01-02 • via Nuitee
C
Clark • couple • us
5
Marred by one negative encounter
Pros:

Nice clean property

Cons:

Most staff was very helpful but towels were not replaced and room refreshed after three days and the person at the front desk was very dismissive of the problem telling us that housekeeping had gone home. Mistakes can be made but the attitude soured our opinion of the property.

2025-12-31 • via Nuitee
R
Rame • couple • us
9
2025-12-24 • via Nuitee
J
juliegR483SJ • Friends getaway • Raleigh, North Carolina
10
Lovely stay
Pros:

This hotel is very nice and it was extremely clean. It was very modern. Lots of shopping and food options nearby. I enjoyed the huge TV in our room.

2025-11-30 • via Tripadvisor
S
Sharon • family_with_children • us
10
Pros:

Nice quiet area

Cons:

For the price, they should have complimentary coffee instead of $3.49 a cup! I think it would make the atmosphere more inviting. Also at check in thru give out bags to the guest. I was given one bag (for me, my husband and our son)! However while getting coffee a couple checked in and they each were given a bag. Same staff member.

2025-11-29 • via Nuitee
C
charles • couple • us
8
Nice facility in a convenient location.
Cons:

I didn't like that the prices were on the high side for simple , typically complementary items. The price of a plain cup of coffee was over $5.

2025-11-21 • via Nuitee
K
Kyles • couple • us
10
Super short but still taken care of in every way
Pros:

Everything was perfect

2025-11-06 • via Nuitee
U
U9019ZUbriant • Family
10
friendly service
Pros:

Krisztina was very courteous entertaining my Dad. Here for my niece"s wedding. Krystina makes a great old-fashioned .

2025-10-25 • via Tripadvisor
A
Aleida • couple • us
10
2025-10-25 • via Nuitee
E
E4373ULroberth • Family
10
A Perfect Place to Stay!
Pros:

This was a beautiful hotel. Front desk personnel were very friendly and always present and very helpful. Room was very spacious and very clean. We loved the patio and firepit, while enjoying a few drinks. The lady at the bar was very professional, kind, and very friendly. We enjoyed our chats with her. In short, the stay was perfect. We will definitely be back!

2025-10-22 • via Tripadvisor
J
Jordan • family_with_children • us
10
2025-10-19 • via Nuitee
U
U9510UMkevink • Business
10
Great hotel in Cary
Pros:

Great hotel. Exceptionally clean rooms and super helpful staff. The rates for this hotel are always competitive and are a great value for the area.

2025-10-15 • via Tripadvisor
G
Gates
10
Pros:

Staff was wonderful

2025-10-09 • via Nuitee
T
Tracy • couple • us
8
2025-09-30 • via Nuitee