Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great central location
Friendly and helpful staff
Cons:
Room cleaning issues
Limited amenities

Categories

Cleanliness
8.46
Room cleaning was not performed automatically; some guests mentioned cleanliness issues.
Service
9.23
Guests praised the staff for being amazing and very helpful.
Location
9.27
The property is perfectly located to all attractions and has a central position.
Room Quality
8.72
Rooms are generally pleasant, though some mentioned issues with shower pressure.
Amenities
8.35
Limited amenities with no spa or pool; gym was described as lacking.
Value for Money
8.51
Some guests felt the hotel was slightly overpriced given the amenities.
Food and Beverage
8.86
Breakfast received favorable reviews for quality and variety.
Overall Experience
9.03
Overall enjoyable stay with several noted positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:06

Property Description

Luxurious Accommodations
Yalo Urban Boutique Hotel Gent offers air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even boast a balcony with stunning city views, ensuring a comfortable and upscale stay.

Exceptional Services
Enjoy the convenience of concierge services, room service, and a 24-hour front desk at this 4-star hotel. The attentive staff is dedicated to making your stay memorable and hassle-free, catering to your every need.

Prime Location for Exploring
Located in Ghent, with popular attractions like Sint-Pietersstation Gent nearby, Yalo Urban Boutique Hotel Gent is the perfect base for exploring the city. Plus, with bike hire available, guests can easily venture out to discover the charming surroundings.

Experience luxury, exceptional service, and a prime location at Yalo Urban Boutique Hotel Gent. Book your stay now for an unforgettable experience.

Important information:

Yalo has a easy to reach underground car park, address: Vlaanderenstraat 26 (this is not the address of the hotel). Do not put the hotel address in your GPS to reach the car park since you will not be able to reach the parking then. The Ghent City center is a low emission zone. If you want to reach the hotel (and parking) it is required to register your car on the website of the city (exception for cars registered in Belgium and the Netherlands). If you don't register you might get fined.

Our terms and conditions apply to all bookings up to 9 rooms. For bookings from 10 rooms or more, our group terms and conditions apply. Please contact the hotel for more info.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 4853 reviews
Cleanliness: 8.46
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.35
Value for Money: 8.51
Food and Beverage: 8.86
Overall Experience: 9.03
K
Kurt solo_traveller be
9
Voor herhaling vatbaar
Pros:

Mooie locatie, super ingerichte kamers met alle nodige comfort.
Uitgebreid ontbijtbuffet en heel lekker vernieuwende keuken.

Cons:

Niet direct iets

2026-02-14 via Nuitee
P
Patrick extended_group nl
8
Pros:

De entree van het hotel is met auto slecht te vinden en de spiegels op de badkamers zijn erg donker. Verder prima hotel!

2026-02-14 via Nuitee
K
Klaus Tilsted solo_traveller dk
10
Et super dejligt sted jeg gerne vil vende tilbage til.
Pros:

Atmosfæren - og specielt den vidunderlige morgenmad. Værelsernes renhed og funktionalitet samt hyggelige rammer. Kæmpe seng hvor man sov pragtfuldt. Lobbyområdet moderne urbant, luftigt og smukt. Personalet super søde og serviceorienterede. Utrolig god beliggenhed.

Cons:

Lobby området med tilhørende restaurant spillede højt musik om aftenen. Lidt meget clubstemning. Måske jeg bare er blevet lidt for gammel til det. Jeg fravalgte bare at sidde i området om aftenen.

2026-02-14 via Nuitee
J
Juan solo_traveller es
10
Pros:

breakfast is memorable.

Cons:

longer hours for bar / dinner.
higher pressure in shower... very weak.

2026-02-13 via Nuitee
J
Janene family_with_children gb
6
Pros:

Reception staff and bar staff friendly.

Car Park located in basement of the hotel ideal as we drove from the UK

Hotel location.

Nice modern hotel and lively in the evening

Room large.

Cons:

Was not asked if any diners had any food intolerances or allergies. However we stipulated we did not want a salad with spring onions or rocket due to an intolerance - but that waiter didnt think to mention that the main we chose had loaded spring onions and rocket (which was not mentioned in the menu description). When main meal was served the chicken was cold and pink. The Waiter that we addressed our concerns to had to refer to a senior staff member who offered no apology and then felt the need to say chicken is cooked for 4hrs and then reheated. No apology no offer to provide either a free drink or discounted meal.

Way too small coffee vessels provided - as these were not cups or mugs in the room.

Record player didnt work.

Odd to have hand basin outside of the bathroom?

2026-02-13 via Nuitee
R
Rachel couple nl
8
Fijn en plezierig
Pros:

Het lieve,vrolijke en behulpzame personeel

Cons:

De stank uit de douche

2026-02-13 via Nuitee
I
Isabel couple pt
7
Excelente localização e nível de conforto em Ghent
Pros:

Cama e almofadas confortáveis, localização, excelente nível de limpeza

Cons:

Funcionários pouco informativos na recepção, preço elevado, substituição de toalhas sem pedido para tal

2026-02-12 via Nuitee
M
Michelle couple lu
10
wonderful weekend in Ghent
Pros:

We had a wonderful weekend in Ghent. The accommodation was very clean, cozy, and perfectly located for exploring the city on foot. The host was extremely friendly and helpful, and the check-in was smooth and easy.
We felt completely comfortable and would definitely come back again!

2026-02-12 via Nuitee
S
Sofiane family_with_children be
10
2026-02-12 via Nuitee
G
Geert Speybrouck couple be
8
Aangenaam verblijf in het centrum van Gent, alles op wandelafstand
2026-02-12 via Nuitee
R
Roxane extended_group be
9
2026-02-11 via Nuitee
S
Sissons family_with_children gb
6
2026-02-11 via Nuitee
V
VIOLETTE couple be
9
Pros:

L’emplacement est idéalement située, proche du centre à pied, avec arrêt de tram à proximité.
Le parking souterrain sécurisé idéal pour laisser sa voiture durant le séjour.

Le personnel très accueillant, à l’écoute et disponible pour tous renseignements.

Les chambres sont confortables. La literie idéal.

L’établissement était très propre.

Chambre situé côté rue (tram) et malgré tout assez bien insonorisé et calme.

2026-02-10 via Nuitee
E
Elke family_with_children be
10
2026-02-09 via Nuitee
C
CORINNE couple lu
9
Gelungener Aufenthalt
Pros:

Die Zentrale Lage. Freundlichkeit und Hilfsbereitschaft des Personals. Frühstück war gut. Tolles Restaurant.

Cons:

Wir hatten ein Zimmer mir Waschbecken im Zimmer selbst und nicht im Badezimmer. Etwas störend wenn man sich nachts die Hände waschen möchte, man weckt automatisch die andere Person im Zimmer.

2026-02-09 via Nuitee
A
Anita couple nl
8
Goed, fijne plek
Pros:

Mooi hotel, fijn gelegen. Het ontbijt is heerlijk. Wat ons opviel in vergelijking met een eerder bezoek was dat de kamer stoffig was. Ook zijn de prijzen naar ons idee wel erg hoog voor eten en drinken.

2026-02-08 via Nuitee
B
Belinda solo_traveller gb
10
Stellar stay at Yalo. Excellent location, service and style. Push the button in the bar bathrooms.
2026-02-08 via Nuitee
G
Gisele couple lb
10
A great hotel in every way
Pros:

The design is so trendy, the location is perfect, the staff are very helpful and smiley and having a parking is a super plus.

2026-02-08 via Nuitee
H
Heleen couple nl
9
Heel fijn hotel met goede vibe
Pros:

Goede vibe. Vriendelijk en behulpzaam personeel. Fijne kamer met goede bedden. Leuke buurt

Cons:

De waterdruk (we zaten op de derde etage)

2026-01-31 via Nuitee
C
Charlotte couple nl
10
2026-01-31 via Nuitee