Ocean Bay Phu Quoc Resort and Spa

Hotels
•
Independent
9.4 (117 reviews)
Duong vao Dinh Ba, Ong Lang, Cua Duong, Phu Quoc, An Giang, 92507 , Phu Quoc , VN
84-297-3909979

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Facilities

Meeting rooms
Full-service spa
Boat tours nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Exceptional service from staff
Beautiful resort setting
Cons:
Cleanliness issues with outdoor bathrooms
Food safety concerns

Categories

Cleanliness
8.45
The open bathroom design allowed birds to enter, affecting cleanliness.
Service
10
Fantastic service from the staff, particularly from Manager Hue, who made guests feel special.
Location
9.45
A nice setting that integrates with nature but may require transportation for sightseeing.
Room Quality
9.95
Beautiful garden bungalows, described positively overall.
Amenities
9.45
Yoga classes and spa available but some facilities could be improved.
Value for Money
9.45
Higher prices compared to local restaurants; not everything met expectations.
Food and Beverage
8.45
Breakfast issues noted, including food poisoning from uncooked items.
Overall Experience
10
Despite some complaints, the overall enjoyment due to the service and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:22

Property Description

Escape to a paradise where tranquility meets luxury at Ocean Bay Phu Quoc Resort and Spa.

Indulgent Spa Experience
Pamper yourself in our luxurious spa, where you can unwind with rejuvenating massages designed to soothe your senses and leave you feeling refreshed.

Recreational Oasis
Spend your days on our private beach or take a dip in the stunning outdoor pool. Enjoy refreshing drinks from the beach bar or lounge at one of our two bars while soaking up the tropical sun.

Delicious Dining Options
Savor delightful cuisine at our two on-site restaurants, or enjoy the convenience of room service. Start your day with our buffet breakfast, available daily, and treat yourself to snacks from our café.

Book your stay at Ocean Bay Phu Quoc Resort and Spa today and experience a memorable getaway!

Important information:

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.4
Based on 117 reviews
Cleanliness: 8.45
Service: 10
Location: 9.45
Room Quality: 9.95
Amenities: 9.45
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 10
S
Sarah • couple • us
9
2026-07-11 • via Nuitee
E
Evette • couple • au
8
2026-07-10 • via Nuitee
N
Natalie • couple • us
10
2026-07-10 • via Nuitee
K
Kate • couple • au
10
Relaxing
Pros:

Staff were super friendly and accommodating. We had a room upgrade for our 3rd year anniversary with my partner and we were delighted, we were right by the beach. Everything was up to our expectations, amazing service, super clean, exactly like the photos and breakfast buffet was superb. Can’t fault this place and will definitely be coming back !!

Cons:

Nothing not to like ☺️

2026-07-10 • via Nuitee
J
Johanna • couple • fi
10
Paratiisimainen, täydellinen 5 päivää.
Pros:

Ystävällisin henkilökunta mitä voi kuvitella! Kaikesta huolehdittiin ja varmistettiin että viihdymme. Upea aamiainen, aamujooga joka toinen aamu. Hieno siisti ranta, viihtyisä allasalue ja puhdas allas. Lähellä ravintoloita ja hierontapaikkoja. Retkenjärjestäjät ottavat pienen lisämaksun noudosta, sillä hotelli on isojen taajamien ulkopuolella.

Cons:

Pidin kaikesta.

2026-07-10 • via Nuitee
D
Darya • couple • kz
10
2026-07-08 • via Nuitee
S
Scott • solo_traveller • au
10
Awesome resort.
Pros:

Location and facilities of this resort are of a very high standard. The staff are very professional and courteous.
The whole team are super friendly and we loved our tree house room. The food was excellent are prepared fresh daily.

Cons:

Nothing to not like.

2026-07-08 • via Nuitee
H
Heiko • solo_traveller • de
6
Pros:

Feühstück und Pool war sehr gut

Cons:

Das Meer war sehr dreckig und das Resort sehr weit entfernt von der "Zivilisation"

2026-07-05 • via Nuitee
H
Hai • family_with_children • us
9
I like it
Pros:

Beach, food

Cons:

Mosquitoes, swimming pool needs updated

2026-07-05 • via Nuitee
A
Anurag • couple • us
10
Amazing! The place and the staff are excellent. Would definitely visit again.
Pros:

The staff
The layout of the resort
The food

2026-07-05 • via Nuitee
L
Lida91 • solo_traveller • fr
8
Pleasant stay
Pros:

Personel very nice and helpful.
Nicely situated.

Cons:

Spa service could have been better.
You need to take repelents for the mosquitos as there are plenty in the resort.
Property provides a spray per room, but nothing to protect the skin from.

2026-07-03 • via Nuitee
J
Juliet • couple • sa
10
Vacaciones perfectas para desconectar.
Pros:

La localización, el servicio al cliente, el desayuno!!! En particular el chef, el staff en el desayuno y en particular la actitud siempre atenta de la Señora Hue, fue sobresaliente.

2026-07-02 • via Nuitee
D
Daiarisa • couple • in
9
2026-07-02 • via Nuitee
N
nathalie • couple • fr
9
Séjour propice au repos
Pros:

La tranquillité, la proximité du bord de mer, l’intégration des bâtiments dans la nature, le buffet du petit déjeuner, l’amabilité du personnel, soucieux de notre bien être

Cons:

Le lit, trop mou à notre goût et des coups de sifflet intempestifs du sauveteur. Musique trop forte autour de la piscine

2026-07-02 • via Nuitee
T
Tomas • family_with_children • cz
9
2026-07-01 • via Nuitee
V
Vaibhav • family_with_children • au
10
Pros:

The property was excellent, and the service was truly outstanding. Hue and the entire resort team took exceptional care of us throughout our stay. They were always attentive, professional, and ready to assist with a smile. Their dedication to providing excellent service made our experience even more enjoyable. Highly recommended!

2026-07-01 • via Nuitee
A
Annouar • couple • fr
10
Pros:

Exceptionnel, l’emplacement, les équipements, le logement et le personnel

Cons:

Le complexe est immense et il faut se déplacer en voiturette. Parfois l’attente peut être longue

2026-07-01 • via Nuitee
S
Saurabh • couple • in
10
Pros:

Exceptional resort , great service, amazing location.

2026-07-01 • via Nuitee
C
Chanpreet • couple • au
10
Perfect location for your family with private villa in front of beach.
Pros:

Private beach, perfect location and friendly staff.

Cons:

Everything is spot on,

2026-07-01 • via Nuitee
K
Karen • solo_traveller • vn
10
Pros:

It located on a amazing beach. Beautiful and relaxing. Staff memebers are well trained, very tentetive to customers needs. Room is amazing. The bed is so comfortable.

2026-07-01 • via Nuitee