Ocean Bay Phu Quoc Resort and Spa

Hotels
•
Independent
9.4 (117 reviews)
Duong vao Dinh Ba, Ong Lang, Cua Duong, Phu Quoc, An Giang, 92507 , Phu Quoc , VN
84-297-3909979

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Facilities

Meeting rooms
Full-service spa
Boat tours nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Exceptional service from staff
Beautiful resort setting
Cons:
Cleanliness issues with outdoor bathrooms
Food safety concerns

Categories

Cleanliness
8.45
The open bathroom design allowed birds to enter, affecting cleanliness.
Service
10
Fantastic service from the staff, particularly from Manager Hue, who made guests feel special.
Location
9.45
A nice setting that integrates with nature but may require transportation for sightseeing.
Room Quality
9.95
Beautiful garden bungalows, described positively overall.
Amenities
9.45
Yoga classes and spa available but some facilities could be improved.
Value for Money
9.45
Higher prices compared to local restaurants; not everything met expectations.
Food and Beverage
8.45
Breakfast issues noted, including food poisoning from uncooked items.
Overall Experience
10
Despite some complaints, the overall enjoyment due to the service and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:22

Property Description

Escape to a paradise where tranquility meets luxury at Ocean Bay Phu Quoc Resort and Spa.

Indulgent Spa Experience
Pamper yourself in our luxurious spa, where you can unwind with rejuvenating massages designed to soothe your senses and leave you feeling refreshed.

Recreational Oasis
Spend your days on our private beach or take a dip in the stunning outdoor pool. Enjoy refreshing drinks from the beach bar or lounge at one of our two bars while soaking up the tropical sun.

Delicious Dining Options
Savor delightful cuisine at our two on-site restaurants, or enjoy the convenience of room service. Start your day with our buffet breakfast, available daily, and treat yourself to snacks from our café.

Book your stay at Ocean Bay Phu Quoc Resort and Spa today and experience a memorable getaway!

Important information:

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.4
Based on 117 reviews
Cleanliness: 8.45
Service: 10
Location: 9.45
Room Quality: 9.95
Amenities: 9.45
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 10
H
Hsin I • couple • tw
9
2026-06-05 • via Nuitee
N
Nadine • solo_traveller • de
10
Das beste zum Schluss
Pros:

Es ist ein außergewöhnliches Resort, wie ich finde. Habe mich von der ersten bis zur letzten Minute sehr wohl gefühlt. Es wird alles was benötigt erfüllt. Unterkunft, Strand, Crew, Frühstück alles Bestens. Besonders möchte ich Herrn Ocean erwähnen. Immer ansprechbar und lösungsorientiert. Ich komme gern wieder 👍🏼

Cons:

Plastik im Meer, aber dafür kann niemand aus dem Ressort etwas. Was rausgefischt würde, hat der Mitarbeiter auch weg geräumt.

2026-06-05 • via Nuitee
A
Ana • couple • ro
9
2026-06-05 • via Nuitee
S
shay • solo_traveller • il
10
Pros:

הבונגלוסים יפים גדולים ונעימים , מקום מעולה על הים.

2026-06-05 • via Nuitee
E
emmanuel • couple • fr
10
Classe
Pros:

Le cadre
Le bungalow au 2eme avec superbe salle de bains
Le service
Le petit déjeuner

Cons:

Obliger de prendre des grabs pour bouger mais c’est rien de grave

2026-06-04 • via Nuitee
A
Albert • couple • nl
7
Maar meer verwachten voor een 5 sterren accommodatie
Pros:

Zeer vriendelijke en behulpzaam personeel. Uitstekend ontbijt. Voldoende parasols en ligbedden bij het strand

Cons:

Kamer was erg warm (ook ´s nachts). Airco was te slecht om de kamer te koelen. Douche werkte niet (alleen handdouche) , en de temperatuur van het water viel niet te regelen. Erg weinig ligbedden bij het zwembad waardoor 's ochtends om 9 uur alle bedjes al bezet zijn (door handdoekjes)

2026-06-04 • via Nuitee
M
Mathilde • couple • fr
10
Un séjour parfait ! L’hôtel est idéalement situé, le cadre est idéal pour se ressourcer.
Pros:

Tout était parfait ! L’hôtel est très bien situé, au calme loin de l’agitation du sud. Le personnel est très agréable, c’est le paradis !

2026-06-04 • via Nuitee
V
Valentina • couple • au
10
Pros:

The property is beautiful and very clean. The beach is stunning, peaceful, and perfect for relaxing. The pool is fantastic.

A special thanks to Mr. Ocean, who was incredibly kind and helpful throughout our stay. We were even upgraded to a better room, which was a wonderful surprise. We ended up extending our stay by two more nights because we simply didn’t want to leave. Everything was perfect, and we would definitely come back!!

2026-06-03 • via Nuitee
T
Thibault • solo_traveller • fr
10
2026-06-03 • via Nuitee
J
Jennifer • couple • au
8
Amazing resort!
Pros:

The property was so beautiful and calm. Our rooms felt like a luxury tree house. We had a friendly gecko in the bathroom that was eating all the bugs so we were fans ☺️

Cons:

I liked everything except the restaurant there is sooo expensive and not very good at all. We ordered nachos and it was legit Doritos and cheese. Also order Beef Pho and it was just so plain for Vietnam.

2026-06-02 • via Nuitee
H
Hayden • extended_group • au
10
Great stay
Pros:

Our jungle bungalows where very cool and well designed. The breakfast was amazing. Everything here was so nice

Cons:

Response to another guest that were fighting and ruining our sleep wasn’t the best

2026-06-02 • via Nuitee
振家 • solo_traveller • tw
2
2026-06-02 • via Nuitee
D
Dr.Torsten • extended_group • de
9
2026-06-02 • via Nuitee
A
Ashish • solo_traveller • us
10
Pros:

Awesome location, beautifully kept villas, extremely polite and courteous staff!

2026-06-01 • via Nuitee
F
Fabrizio • couple • be
9
2026-06-01 • via Nuitee
J
Juan • couple • cl
9
2026-06-01 • via Nuitee
L
Lysann • solo_traveller • de
10
Pros:

Die ganze Anlage ist ein Traum. Die Zimmer mitten im Dschungel. Traumhafter Strand. Besonders gut hat uns gefallen, dass man bei HP wählen konnte zwischen Mittag- oder Abendessen. Man sitzt beim Essen auf einem Steg im Wasser. Das sah wirklich sehr hübsch aus! Das Personal ist sehr aufmerksam und erfüllt jeden Wunsch.

Cons:

Nichts.

2026-06-01 • via Nuitee
T
Tali • couple • il
9
מקום מושלם למנוחה ולהנות מהנוף והשקט.
Pros:

ריזורט מושלם. מהמם ביופיו. תחזוקה ברמה גבוהה ויחס טוב.

Cons:

בסהכ בפוקוק עצמה אין יותר מידי מה לעשות. באים רק כדי להיות בריזורט המפנק, אז הייתי מצפה שיוסיפו קצת אקשן במלון עצמו- סדנאות מקומיות וכאלו דברים…

2026-06-01 • via Nuitee
A
Aparna • extended_group • sg
10
Pros:

I liked everything about the hotel, beach, food l, pool, staff, rooms, beds... Too good.

Cons:

There is nothing I didn't like

2026-05-31 • via Nuitee
M
Michel • solo_traveller • fr
7
2026-05-31 • via Nuitee