Facilities

Fitness facilities
Free WiFi
Wheelchair accessible
Fitness facilities
Snorkeling nearby
Smoke-free property
Snack bar/deli
Rooftop terrace
Housekeeping on request
Horse riding nearby

Review Highlights

Pros:
Great location
Room size
Central to downtown
Beautiful facilities
Cons:
Unclean rooms
Front desk service
Maintenance issues with amenities

Categories

Cleanliness
6.3
Mixed reviews on cleanliness, some guests found it lacking while others found it satisfactory.
Service
6
Guests had mixed experiences with the front desk staff, with some feeling unhelpful and lacking in customer service.
Location
8.5
Location was consistently praised for being central, close to landmarks, shops, and the beach.
Room Quality
7.9
Rooms were generally well-liked for their size, convenience, and amenities.
Amenities
7.2
Mixed feedback on amenities, with guests appreciating some features like the rooftop lounge, but disappointed by maintenance issues like jacuzzi out-of-service.
Value for Money
7
Some guests felt the rates were reasonable, while others were dissatisfied with the services offered for the price.
Food and Beverage
7.3
Positive feedback on breakfast and restaurant services, with room for improvement in variety.
Overall Experience
7.7
Most guests had a positive overall experience and would recommend the hotel despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 07:37

Property Description

Discover the charm of Kaab South Beach by The Spot Rentals, perfectly nestled in the vibrant heart of Playa del Carmen.

Recreational Amenities
Dive into relaxation at our outdoor pool or maintain your fitness routine in our fully equipped gym. Afterwards, grab a snack at our delightful snack bar/deli, ensuring your cravings are always satisfied.

Comfortable Accommodations
Our 8 air-conditioned rooms feature modern amenities including flat-screen TVs, complimentary wireless internet, and private bathrooms stocked with toiletries and hair dryers, offering you a cozy home away from home.

Prime Location
Just steps away from the lively Quinta Avenida and the stunning Playa del Carmen beaches, you’ll find yourself in close proximity to incredible shopping, dining, and entertainment options.

Immerse yourself in the perfect getaway—book your stay at Kaab South Beach today!

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 21 reviews
Cleanliness: 6.3
Service: 6
Location: 8.5
Room Quality: 7.9
Amenities: 7.2
Value for Money: 7
Food and Beverage: 7.3
Overall Experience: 7.7
D
Dorin • friends
2
Pros:

I don’t recommend this place.
Not clear and not sterile at all.
I was there unfortunately 12 days and couldn’t afford to book another place to stay.
I will respect and not mention the name of the contact person that “help”me.
But honestly don’t do nothing to make your vacation nice.
1. Cleaning- Terrible! Towels that are not clean and they change it only after 4 days, 1 only towel per person. All bathrooms designed are bad condition with mold.
Bad are not comfortable at all.
2. I was stuck outside the property at 2am, when the security guy haven’t show up so i needed to sneak when cat cam out, she haven’t responded and haven’t reply even the day after only at checkout,
3. She needed to show the property for someone that was interested to buy it and keep call and text even when i ask that I don’t agree since,
4. We didn’t have SAFE to put money, passport!! The safe didn’t work and no solution!
And even offered money to show the apartment.
I am super disappointed.

2025-04-29 • via Nuitee
P
Percillah • friends
6
Pros:

Overall not bad. Unit with pool on the first floor outside ( I couldn’t figure out how to use the jets and the jacuzzi was cold) . Room 106 balcony door was broke and didn’t lock but manager did come by and semi fix it ( we couldn’t go in and out but at least it was locked). No face towels to wash face or body so you should probably bring your own and they don’t replace towels only after 4 days of being there.

2025-04-07 • via Nuitee
M
Marie • family
10
Pros:

Great location, close to the ferry and a nice spacious suite.

2025-03-29 • via Nuitee
R
Renee • family
10
Pros:

Beautiful rooftop pool with ocean view

2025-03-17 • via Nuitee
W
william • family
10
Pros:

Staff is very friendly and helpful. The location of the property is perfect close enough to the beach to walk but far enough away from the tourist alley to be quiet. The lighting design was strange as was the glass bathroom doors but it is overall a nice property and well equipped. I only took one star away from the property condition rating for having a balcony guardrail that was loose and potentially dangerous but this may be fixed by the time the next person rents that particular unit. Unit 411. I can't speak to the condition of any other unit because every one is individually owned.

2025-03-02 • via Nuitee
S
Sofiane
2
Au secours
Pros:

Ce sont des gros voleurs, l’hôtel est horrible, ils vous vendent une prestation qui est fausse. J’ai pris une chambre avec une piscine privatisé la chambre 101 horrible mensonger sale lors de mon séjour. La piscine est inaccessible dans un coin tout petit. Ne vous faites pas avoir ne la prenez pas, autant prendre une chambre normale qu’avec une piscine ce n’est pas comme sur les photos. Ta piscine est dégueulasse horrible horrible sale moche et utilisable. Je vous conseille de ne pas la prendre arriver. Au troisième jour nous avons subi une inondation dans la chambre. La climatisation avait coulé. La chambre était inondée lorsque j’ai prévenu les Responsable un monsieur est venu toquer à ma porte avec un balai et m’a dit tiens nettoie affolant. Je suis en feu je sais plus comment faire je demande le remboursement je me barre avec eux personne veut me rembourser j’ai des preuves à l’appui des photos ou ce coup au secours C’est très grave, n’y allez pas

2025-02-14 • via Nuitee
A
Alina • family_with_children
8
Pros:

A good experience overall. A few hiccups:
- Jacuzzi/small pool is not for children
- No working internet at the rooftop
- It can be noisy due to construction works in some days and loud music closer to the weekends
- A few requests we sent to the managing company like getting a kettle or replacing a broken coffee maker never being resolved
However in terms of location, proximity to the beach, underground parking, apartment size and value for money this is definitely a place to consider for your stay.

2025-02-13 • via Nuitee
T
Tracey
6
Pros:

There was a full size fridge left in the unit unplugged, had mold in it, it should have been removed from the unit, toaster broken and took 3 days to get one. Overall the stay was decent, just a few things that should have been attended too. Great area, lots of restaurants, close to the beach, pool area could use some shade

2025-02-09 • via Nuitee
F
Florent • family
4
Pros:

Good location with shopping, restaurant, and beach all within walkable distance. A few things we disliked:
1. You cannot leave the power and AC on when you leave the apartment so it it's got when you get back.
2. If you need the sofa bed that is in the living room, there are no curtains that block the light, and the street light points directly into the room. It's like sleeping with the lights on.
3. The street is quite loud, so be ready to get awaken from th street noise. We all were.

2024-12-24 • via Nuitee
B
Brandon • partner
10
Pros:

The first place we booked cancelled on us right when we landed in Mexico and we booked it a month ahead of time. I had Kaab saved in my favorites so I booked it from the cab leaving the airport. We lucked out! What a great place! Will book here in the future because my wife loves Playa Del Carmen. A quick walk to tons of great restaurants and shopping, but far enough away that it felt secluded and quiet. Absolutely perfect

2024-12-18 • via Nuitee
S
Sarah
10
Pros:

The rooftop pool is incredible. Really loved spending time up there. The property is really close and walkable to everything in Playa. I traveled solo and felt safe. The room was clean and comfortable! Very nice stay overall.

2024-12-12 • via Nuitee
G
Gemma
10
Pros:

Loved it here! Couldn’t recommend enough! Clean, A/C, quiet, great water pressure in shower, wifi, clean pool - can’t ask for much else!

2024-10-16 • via Nuitee
G
Gemma
10
Pros:

Everything

2024-10-16 • via Nuitee
S
Steven Hilbert • partner
6
Pros:

Pool

2024-10-11 • via Nuitee
A
Abubakar
6
Pros:

Thé insonorisation was bad

2023-11-08 • via Nuitee
B
Buddy • family
10
Pros:

Loved this property. Easily walkable to 5th avenue, the beach, Walmart and Xmas club. Rooftop pool was. Dry nice. Excellent Wi-Fi. Very responsive management. If you have a message, Simon,y email the manager and he will take care of any issues you have. Highly recommend

2022-12-09 • via Nuitee
B
Barton
10
Pros:

The condo was beautiful. Overall it was a great place great location! The process was seemless.

2022-11-23 • via Nuitee
H
Henry • family
10
Pros:

I lived that it is close to many restaurants, shopping mall and the ferry to Cozumel.

2021-12-28 • via Nuitee
M
Michael
2
Pros:

Very Noisy Building!!! Just about every one of these modern new roof pool type buildings have a severe noise problem. Halls are nothing but concrete and it creates a noise tunnel. Loud voices and slamming doors will drive you totally crazy. Most guests are young speak very loudly 24/7. You will hear everything they say 24 hours a day. Property was not at all as described, but when I complained the listing was updated but neither lister or Orbitz admit the mistake. Pool on roof, bed, bath are nice. There is laptop workroom area but the a/c remote is gone so its hot in there and nobody ever uses it as so hot and muggy. It borders an airport for helicopter and small planes. That noise is nothing though compared to all the human noise, and its daytime only. Location is good as close to ADO bus and most everything, including beach.

2021-12-21 • via Nuitee
C
Carolina • partner
10
Pros:

Property in excellent condition. We had a 2am check out and there was no problem. I have been in Playa several times and I would say this is one of the most convenient locations. The only downside is the construction next door. It will probably keep going for a few months.

2021-11-30 • via Nuitee