Exsaison Sugamo

Hotels
Independent
6 (22 reviews)
1-28-11, Sugamo, Toshima-ku, Tokyo, Tokyo, 170-0002 , Tokyo , JP

Facilities

Free WiFi
Wheelchair accessible
Elevator
Front desk (limited hours)
Smoke-free property
Handrails in stairways

Review Highlights

Pros:
Excellent place
Nice local businesses

Categories

Cleanliness
5.64
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
7.11
Standard quality for this hotel tier.
Location
7.15
A lot of nice small businesses around the area - from convenient stores to supermarkets for last minute and affordable needs.
Room Quality
5.6
Standard quality for this hotel tier.
Amenities
5.63
Standard quality for this hotel tier.
Value for Money
5.59
Standard quality for this hotel tier.
Food and Beverage
5.64
Standard quality for this hotel tier.
Overall Experience
5.61
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 05:00

Property Description

Convenient Location

With Sunshine City Shopping Mall and various attractions just a short distance away, Exsaison Sugamo offers a prime location in Tokyo's vibrant Toshima district.

Modern Comforts

Relax in one of our 25 air-conditioned rooms with flat-screen TVs, or stay connected with complimentary Wi-Fi access. The private bathrooms feature bidets and hair dryers for added convenience.

Explore Nearby Attractions

Embark on an adventure to explore the nearby Sunshine Aquarium, University of Tokyo, and Yanaka Ginza Shopping Street. Make the most of your Tokyo visit with convenient access to key destinations.

Don't miss out on experiencing Tokyo in comfort and style - book your stay at Exsaison Sugamo today!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • General

    Unicode Support true

Location

Guest Reviews

6
Based on 22 reviews
Cleanliness: 5.64
Service: 7.11
Location: 7.15
Room Quality: 5.6
Amenities: 5.63
Value for Money: 5.59
Food and Beverage: 5.64
Overall Experience: 5.61
J
jacob
10
Pros:

Excellent place

2025-10-12 via Nuitee
C
Christine family
10
Pros:

A lot of nice small businesses around the area - from convenient stores to supermarkets for last minute and affordable needs

2025-10-05 via Nuitee
K
Katsumi
6
価格にこだわりのある層の方々にはお勧め
Pros:

サービスや過ごしやすさ等は全く気にしない、利便性と価格のみを重視する方々にはお勧め

2025-04-14 via Nuitee
L
lisa partner
2
Pros:

The place was dusty and I kept sneezing. Also the wall are thin I can hear the people in the next room. Place is nearby to a train station and convience store which was nice. But there was no staff at the front even though it said that there would be one.

2025-04-11 via Nuitee
V
Verified traveler
10
Pros:

大雑把な性格で不親切な設計に慣れてる人にかなり合うホテル

チェックインは受付の方が居ないのでタブレットで1個1個注意して見ながらチェックインしないといけない、パスワードをどう打ち込んで部屋に入るのか迷う。
見落としてるだけかもしれませんが説明が一切なくタブレットでチェックインしなければいけない事や部屋に入るまでの流れやパスワードなどが少し不親切に感じました。

ただ入れば後は普通の質素なホテルという感じで個人的にはかなり良かった。スーパーも近い、ランチが安いネパール料理屋が目の前、巣鴨駅にかなり近くアクセスも良い。
6泊しましたがバスタオルが3枚だけで自分は大雑把な為全然それで大丈夫でしたが手拭き用のタオルも1~2枚あればさらに良かったかな

普通の人からしたら☆2~3ですが個人的には☆4.5くらいです

2024-12-23 via Nuitee
V
Verified traveler
2
Not suitable at all
Pros:

The only good thing about this hotel is very close to JR station. Just 2 minutes walk.

There is a few steps before entering the hotel. It is so inconvenient for travellers.

The room is messy. The carpet is really dirty. No matter how many days you stay, there is NO cleaning service during the stay. You have to buy your own rubbish bag and throw away by yourself. No towel will be changed. You have to buy toilet paper and face tissue by yourself when they used up. There is no counter that you can ask for help.

2024-12-10 via Nuitee
K
Kin Hang family
2
Pros:

Too small dirty

2024-12-08 via Nuitee
J
Janet
2
Pros:

Would never stay here again. Booked a week and was not up front that there will be no

2024-11-23 via Nuitee
A
Atsushi
8
Pros:

口コミの割にはそこまで不潔ではなかったです。立地は最高です。駅から徒歩、3分です。

2024-11-17 via Nuitee
R
Ramiro family
10
Pros:

Low key area with great dining variety

2024-11-13 via Nuitee
V
Verified traveler
4
Pros:

I haven't seen staff during this stay,
there are no room cleaning services,
no toothbrush or toothpaste provided,
room have tv but nothing can watch.
Wifi signal is poor.
The only benefit is this hotel is nearly JR station.

2024-10-23 via Nuitee
P
PUI K
10
Pros:

Convenient and easy to get around

2024-10-08 via Nuitee
S
Sunny
8
Pros:

Over all clean quite easy access…

2024-10-07 via Nuitee
P
PUI K
10
Pros:

Fast response

2024-10-06 via Nuitee
まなみ friends
8
Pros:

よかったです!
ありがとうございました!!

2024-09-16 via Nuitee
B
Brett friends
10
Pros:

Overall was very good, there’s a 7/11 almost next door and it’s very close to several food options and the Sugamo station (which takes you directly to Shinjuku/Shibuya among others)

2024-05-01 via Nuitee
W
WISANU
8
Sugamo
Pros:

ของใช้ในห้องค่อนข้างมีพร้อมใช้ แต่ส่วนกลางที่ล้อบบี้เช็กอินไม่ค่อยสะอาดนะ ต้องปรับปรุง

2024-04-07 via Nuitee
A
Aaron
2
Pros:

BED BUGS. SMELLY ROOM. NO STAFF. STAY AWAY FROM THIS PLACE.

2024-02-12 via Nuitee
H
hiroteru
4
Pros:

10日間居たがタオルの交換が一切なかった。
歯ブラシも無く。

2024-02-01 via Nuitee
M
mai
2
Pros:

全体的に不潔。エアコンの電源を入れたらフィルターの清掃をするよう表示が出た。見た目にも汚れており、定期的なメンテナンスがなされていない。

価格表示が明らかに誤解を誘う意図を感じ極めて悪質。

2023-11-26 via Nuitee