Hermann Hotel Pattaya

Hotels
7.3 (885 reviews)
Hermann Hotel Pattaya, ซอย 12 Pattaya City, Bang Lamung District, Chon Buri , Pattaya Central , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent central location (walking distance to beach and Walking Street)
Friendly, responsive staff in many reviews
Clean rooms and comfortable beds (soft sheets, good bedding)
Nice sea/balcony views
Some guests report good value for money
Convenient for central Pattaya attractions
Cons:
Frequent air conditioning failures and/or noisy AC units
Room maintenance issues (shaky windows/doors, small TV, general wear)
Limited in-room storage (no drawers) reported
Gym problems and amenities not consistently working
Inconsistent breakfast quality (basic continental for some)
Elevator security and lighting concerns
Isolated pest sighting (cockroach in elevator)
Deposit policies requiring local-currency cash caused inconvenience

Categories

Cleanliness
8
Generally praised in multiple reviews ("Hygiène irréprochable", clean rooms, soft sheets); one isolated report of a cockroach in the elevator.
Service
8.2
Mostly very friendly, attentive and responsive staff cited repeatedly; isolated reports of poor staff behaviour reduce the score slightly.
Location
9.2
Outstanding location repeatedly emphasized: central Pattaya, walking distance to the beach and Walking Street; quiet despite proximity to attractions.
Room Quality
5.8
Multiple negative mentions: air-con failures, noisy units on balconies, maintenance issues (shaky windows/doors), small TV, lack of drawers/storage.
Amenities
6.8
Mixed: 4-star facilities noted, but gym problems, elevator lighting/security concerns and inconsistent aircon in some areas were reported.
Value for Money
7
Mixed perceptions: several guests felt it was good value, others called it too expensive given perceived cheap materials and maintenance problems.
Food and Beverage
7
Breakfast experiences vary from excellent to basic/underwhelming (some guests wanted more pastries or variety); restaurant staff praised.
Overall Experience
6.4
Location and generally friendly staff create many positive stays, but recurring room quality and maintenance issues meaningfully lower overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 22:11

Property Description

Luxurious Accommodation near Pattaya Beach

Outdoor Pool and Family Rooms
Experience luxury at Hermann Hotel Pattaya - SHA Extra Plus with an outdoor swimming pool and spacious family rooms. Enjoy city views from select units and relax on your private balcony.

Sun Terrace and Nearby Attractions
Unwind on the sun terrace or explore nearby attractions like Naklua Beach and Bangpra International Golf Club. With free WiFi, room service, and a concierge service, your stay is sure to be memorable.

Book your stay at Hermann Hotel Pattaya - SHA Extra Plus for a truly unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 885 reviews
Cleanliness: 8
Service: 8.2
Location: 9.2
Room Quality: 5.8
Amenities: 6.8
Value for Money: 7
Food and Beverage: 7
Overall Experience: 6.4
P
paulmN9057HM Couples Adelaide, Greater Adelaide, South Australia
6
A very mixed experience at this hotel
Pros:

Our experience here was very up and down. The hotel was fine, great location on beach road with fantastic views. The breakfast was good as it chopped and changed from buffet one day to pick from a menu the next to a bit of a combo the next. The staff at breakfast were lovely and friendly.
The pool area was good but had no shade in the afternoon and lacked any holiday vibes. There was a bar but maybe a bit of music or a happy hour would have made it better.
Without doubt the worst thing about this place was check in and check out. When we arrived the lady at reception just listed all the reasons we would be fined if we didn’t follow hotel rules. It was like being scolded by a horriblea teacher. She just read from a list and it was extensive. Had we not already paid we would have walked out. We had the same experience at checkout with the same lady. We were forced to pay our deposit with cash, and we wanted to pay our small hotel bill using our wise card but she wanted to take our bill out of our cash deposit. We explained that we needed the cash for our transport back to Bangkok but she continued to argue. It was a room deposit the money was ours, I eventually reached over the counter and grabbed the 1000baht note and offered our wise card. The whole experience was horrible and certainly not one we have encountered during our many visits to Asia previously.
I would not stay here again

2025-11-01 via Tripadvisor
T
Tourist54202781413 Couples Australia
10
Excellent value
Pros:

Gave this hotel 5 stars after seeing all bad reviews!
We stayed 2 nights on an ocean exec double 8th floor
Bit very of the reviews but I want to say following,
Room was beautiful, big and spotless with a view over pattaya Bay.
Hotel staff, gracious and polite.
Check in was easy even without physical passport just a photo.
Nobody broke in and stole anything from room.
People whingeing about small TV, space in shower etc are morons,if you want a 51 inch TV or a walk in 20 square bathroom then maybe stay home, it's a hotel for goodness sake
Elevator is awesome and unique as well
Walking distance to everything and beach is 2 mins walk from front of hotel, restaurants close by and all around.
If you are looking for a value hotel with a view and nice clean rooms then Hermann hotel, if youre a snob Hilton is that way for about $400 more
I will definitely stay here again next time in pattaya!
Thanks to management

2025-10-24 via Tripadvisor
J
JOHANN
10
Pros:

👍

2025-10-12 via Nuitee
M
Mineli partner
2
Pros:

We travel a lot but I can definitely confirm that this was the worsttt worst stay ever! Unfriendly staff, construction around the hotel, also we wanted to check out earlier than our end date, Expedia emailed them and the hotel staff told me to explain my personal life as a reason why we are leaving early and their behavior was so unprofessional that the Expedia representative apologized from me! Horrible stay! DO NOT EVER BOOK THIS HOTEL. THINK TWICE PLEASE

2025-09-19 via Nuitee
A
Andrew partner
10
Pros:

Stayed here many a time and will be back again.

2025-09-13 via Nuitee
D
David
10
Pros:

Very very nice and good value for money. Great stop to

2025-09-11 via Nuitee
K
keith
2
Pros:

Charge you for washing the bed sheets

2025-08-07 via Nuitee
J
James partner
10
Pros:

Convently across from the beach

2025-06-24 via Nuitee
J
James partner
10
Pros:

Very nice place. Beds could be a little softer and some rooms ac could get colder. But the staff and people are amazing. You would not regret staying their

2025-06-20 via Nuitee
L
lars
8
Pros:

😊

2025-06-18 via Nuitee
T
Takatsuna
4
Pros:

I was clearly holding a suitcase, yet the staff member standing right next to the door did absolutely nothing—just stood there and watched without even trying to help. It was rude, disrespectful, and left me feeling completely disgusted. I will never come back here again.

2025-06-15 via Nuitee
C
Craig
2
Pros:

I had a death in my family and wasn’t able to go on the trip. I contacted Expedia and the Hermann Hotel to let them know that I had to cancel.

2025-05-05 via Nuitee
H
Hironobu
10
Pros:

設備も問題なく立地もよかった。シービューの高層階だと海が一望できます。あとこれはホテルは悪くないが、周囲にバンド演奏をするバーが増えたのでその音が少し入ってきます

2025-05-05 via Nuitee
C
Chirag
2
Rubbish
Pros:

This is the worst hotel in Pattaya I had ever been in my 19 years of travel experience to Pattaya. Entire hotel staff is arrogant including the manager Mr. John. Entire hotel Air Conditioned is off due to less room sold. No breakfast to be served due to less rooms been sold. They charge 300 Batt in cash you loose the normal plastic room key card.

2025-04-25 via Nuitee
K
Kennet
8
Genuint boende
Pros:

Bra hotell med mycket hjälpsam peronal

2025-04-18 via Nuitee
V
Verified traveler
8
Quite nice.
Pros:

Very functional hotel by the beach. Wifi works well, short walk to the main roads and pool area is nice. The breakfast is quite basic but enough. This is very big and fancy hotel so if you are looking for something small and cosy, this is not for you.

2025-03-25 via Nuitee
A
Andrei
4
Pros:

We stayed in the hotel, they checked us in to someone else’s room.
Staff was not very flexible.

2025-03-17 via Nuitee
V
Verified traveler
10
ロケーション最高!景色最高!
Pros:

連れと1泊しました。パタヤには何度も来てますが、当たりのホテルでした。
以下の2点が最高に良かった!!

①ロケーション;
ほぼビーチの目の前というロケーションで、またパタヤビーチの丁度南北の真ん中に位置し、どこへ行くにもアクセスし易かった(Pattaya Walking Streetまでビーチ沿いを歩いて10分ほど)! もちろんホテル周りにはレストラン、バー、マッサージ屋など何でも揃ってました。

②部屋からの景色;
海の見える部屋をとったところこれが大正解。バルコニーからの海に沈む夕日やまた違った朝方の海景色はとっても良かった!


ロビーもなかなかゴージャスでこのチープな感じは待ったせず、ちょい高級ホテル感を味わえたのは良かった。
またパタヤに来たら泊まりたいと思います

2025-03-17 via Nuitee
G
GORDON WUIKEE
6
Just ok
Pros:

Condition of the shower is poor, bed uncomfortable. Should’ve kept the Kobby on the Ground level.

2025-03-16 via Nuitee
S
Stephen
2
Over Priced run down hotel
Pros:

Don’t know where this hotel is getting the 8+ reviews out of 10 from.Its old it’s run down it’s overpriced at £52 per night.The lifts are extremely slow and boiling hot.The balcony is usless tiny with a large noisy fan on it.The rooms are dirty (there was a cockroach in ours and that was on the 5th floor.Bathroom nightmare everytime you have shower it floods the full bathroom floor.
STAY AWAY.
Lot better hotels in Pattaya for this kind of money.

2025-03-15 via Nuitee