Lumen Hotel & The Lisbon Light Show

Hotels
Fatima Hotels Group
9.6 (3632 reviews)
Rua Sousa Martins nº 20 , Lisbon , pt

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional staff service
Clean and well-maintained premises
Cons:
Pool was closed during out of season

Categories

Cleanliness
9.39
Guests commented on the cleanliness and organization of the hotel as being exceptional.
Service
9.96
Staff were consistently noted as friendly, helpful, and accommodating, enhancing the overall experience.
Location
9.7
The hotel is conveniently located near major transport links and noted for its pleasant surroundings.
Room Quality
9.45
Rooms were described as spacious, modern, and well-maintained, contributing to a comfortable stay.
Amenities
9.78
The light show and other unique offerings were well received by guests, adding value to the stay.
Value for Money
9.14
The overall value for the price paid was viewed positively, especially with the quality of breakfast and services.
Food and Beverage
9.59
Breakfast and other food offerings were praised for variety, quality, and value.
Overall Experience
9.76
The overall experience was uniformly praised, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:24

Property Description

Luxurious Accommodation with Unique Light Show

Immersive Light Experience: Witness a captivating daily videomapping show in the interior garden.

Modern Amenities: Enjoy air-conditioned rooms with top-notch facilities and a buffet breakfast each morning.

Relaxation and Convenience: Unwind at the outdoor pool, sun terrace, and fitness center, complemented by a 24-hour front desk.

Experience the magic of light and luxury at Lumen Hotel & The Lisbon Light Show. Book now for an unforgettable stay in Lisbon!

Important information:

The outdoor swimming pool and the terrace are seasonal and closed from November to April.

When booking 6 rooms or more, different policies and additional supplements may apply.

Please note that the following room types have a fixed window: Deluxe Double Room Single Use with City View, Deluxe Double Room with City View, Executive Suite with City View, Deluxe Twin Room with City View, and Master Suite with City View.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
Swimming pool: Closed from Mon, Nov 1, 2027 until Sun, Apr 30, 2028
Swimming pool: Closed from Wed, Nov 1, 2028 until Mon, Apr 30, 2029
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 3632 reviews
Cleanliness: 9.39
Service: 9.96
Location: 9.7
Room Quality: 9.45
Amenities: 9.78
Value for Money: 9.14
Food and Beverage: 9.59
Overall Experience: 9.76
I
Inge couple nl
9
Heerlijke accommodatie voor stedentrip Lissabon
Pros:

Fijne,sfeervolle 4****stads hotelkamer met goeie douche en groot bed.
Levendig rooftop terras met prima zwembad,voldoende zit/lig plaatsen met schaduw plus bar& DJ(niet iedere dag)De lightshow is een bijzondere beleving die dit hotel faciliteert

Cons:

Nvt

2026-09-12 via Nuitee
C
Céline solo_traveller ch
9
Pros:

Super hotel moderne situé dans le centre de Lisbonne et proche de l'aéroport, accueil au top, petit déjeuner bien garni. Tous les soirs, spectacle lumineux visible depuis sa chambre ou depuis le bar. Je reviendrai sans hésiter dans cet hôtel pour finir la visite de la ville.

2026-09-11 via Nuitee
W
WLJack couple gb
10
Fab location, great hotel and staff
Pros:

Location
Rooftop pool
Staff

2026-09-11 via Nuitee
C
César couple pt
10
2026-09-10 via Nuitee
M
MARIUS couple ro
8
2026-09-10 via Nuitee
A
Ala solo_traveller ca
10
Exceptional hotel
Pros:

Clean, modern, good location, friendly staff. They pay attention to the little details.

2026-09-09 via Nuitee
M
Martim solo_traveller pt
10
2026-09-09 via Nuitee
F
F.Kämpf solo_traveller ch
10
Pros:

Das Hotel ist nicht voll im Trubel und trotzdem ist man relativ schnell überall. In der Nähe ist die grossr Hop On Hop.Iff Busstation, optimal um sich erstmal einen Überblick über diese riesige Stadt zu verschaffen. Auf der Dachterrasse am Abend nochmal über die Stadt zu schauen ist gigantisch.

2026-09-09 via Nuitee
J
Jeannete extended_group ch
9
2026-09-08 via Nuitee
K
kelli couple gb
6
Pleasant
Pros:

Excellent rooms & housekeeping. Very clean & comfy beds.

Cons:

Lack of staff on the rooftop. We waited 90mins+ for food & drinks, felt very sorry for the only member of staff running up & down the hotel floors without colleagues. A mixture of hospitality from staff, some were lovely, others rude & lack of options of drink products, especially wine, the hotel kept running out of everything. We ended up at the supermarket which we didn’t expect from this standard of hotel.
Location isn’t ideal, we had to order taxis everyday which was disappointing as the traffic is terrible.

2026-09-07 via Nuitee
M
Morgan couple au
8
Pros:

Facilities and staff were great

Cons:

The light show came on at 10pm, this was a shock to us as we hadn’t been made aware it was late at night.

2026-09-06 via Nuitee
F
Fiona solo_traveller be
9
Pros:

Heel vriendelijk personeel dat direct bereid was om te helpen. We kregen zelf een gratis massage aangeboden

Cons:

Het lag een beetje verder van het centrum maar wel heel vlot bereikbaar

2026-09-04 via Nuitee
A
Annette solo_traveller de
8
Pros:

Parkgarage vorhanden

Cons:

Frühstück war eher einfach und qualitatiiv unter Hotelstandart.

2026-09-03 via Nuitee
S
Sélène couple fr
10
Pros:

Séjour incroyable dans cet hôtel, les chambres sont très confortables, le personnel aux petits soins et adorables, la piscine avec vue sur Lisbonne est parfaite pour se détendre après les visites de la ville. Nous reviendrons sans hésiter !

2026-09-03 via Nuitee
S
Samantha extended_group gb
10
Functional, clean friendly hotel
Pros:

Attentive staff, very helpful. The hotel is clean and comfortable. The pool is a nice touch.

Cons:

No atmosphere in the reception/bar area, Large TV switched to football. Didn’t encourage you to come back for a drink.

2026-09-02 via Nuitee
E
Erica family_with_children us
9
Pros:

Friendly staff, helpful staff

Cons:

Hard mattresses

2026-08-31 via Nuitee
M
Marion couple fr
10
2026-08-30 via Nuitee
M
miren couple es
9
2026-08-30 via Nuitee
J
joubin family_with_children ca
9
Very good stay minus the dinner on the last day.
Pros:

Very good rooms and facilities. Great staff.

Cons:

I would say dinner at the restaurant wasn’t good. The servers were slow and not attentive.

2026-08-29 via Nuitee
J
Jill solo_traveller lu
10
2026-08-29 via Nuitee