Hard Rock Hotel Madrid

Hotels
•
Hard Rock
9.4 (5168 reviews)
17 Ronda de Atocha , Madrid , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and modern rooms
Nice atmosphere
Cons:
Parking issues
Limited gym facilities
High prices for some items
Small room sizes

Categories

Cleanliness
9.85
Most comments reflect that the rooms were clean and well-prepared.
Service
10
Staff is frequently mentioned as friendly and helpful, with specific praise for their kindness.
Location
10
Multiple reviews highlight the great location, making it convenient for guests.
Room Quality
9.15
Some guests found the rooms smaller than expected, but generally positive sentiments about cleanliness and decor.
Amenities
8.65
Some amenities received criticism; for example, the gym and parking situation.
Value for Money
8.65
Concerns expressed regarding certain prices, such as breakfast and bar prices.
Food and Beverage
9.05
The breakfast received good reviews, although some guests found the selection limited.
Overall Experience
9.85
General sentiment from guests is very positive with many expressing they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:02

Property Description

Luxurious Accommodation with a Rock 'n' Roll Vibe

Unbeatable Location
Situated just 200 metres from the iconic Reina Sofia Museum, Hard Rock Hotel Madrid offers a prime location near Madrid's top attractions including Puerta de Toledo, El Retiro Park, and Plaza Mayor.

Rockstar Amenities
Indulge in the rockstar treatment with air-conditioned rooms, a garden, private parking, and a terrace. Each room features a wardrobe and a flat-screen TV for your entertainment.

Culinary Delights
Start your day right with a delicious a la carte breakfast served daily at the hotel's restaurant. Don't forget to explore nearby culinary hotspots and trendy cafes during your stay.

Book your stay at Hard Rock Hotel Madrid for a truly unforgettable experience!

Important information:

Please note when booking this property that amenities for dogs are included. Charges may apply. One dog per room up to 11 kilos (exceptions can be made for small dogs)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Oct 12, 2025 until Thu, Apr 30, 2026
Swimming pool: Closed from Sun, Oct 12, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 27 per day.

Location

Guest Reviews

9.4
Based on 5168 reviews
Cleanliness: 9.85
Service: 10
Location: 10
Room Quality: 9.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 9.05
Overall Experience: 9.85
P
Pedro • solo_traveller • es
8
Buena ubicación y comodidad
Pros:

Ubicación

Cons:

Habitación algo apretada con el lavabo dentro

2026-02-14 • via Nuitee
J
johan hidayat • family_with_children • my
7
Pros:

services was good and efficient

Cons:

nothing

2026-02-14 • via Nuitee
L
Laurita • couple • es
9
2026-02-14 • via Nuitee
J
José • couple • pt
8
2026-02-13 • via Nuitee
H
hui • couple • cn
9
总体不错，地理位置方便，房间宽敞，干湿分离。就是有一个晚上音乐声吵到凌晨4点。
Pros:

地理位置

Cons:

酒店太吵

2026-02-13 • via Nuitee
L
Leal1111 • family_with_children • es
9
2026-02-12 • via Nuitee
D
Dai • couple • jp
8
Pros:

アトーチャ駅から近い

Cons:

夜ライブの音が大きい

2026-02-12 • via Nuitee
S
szramkowski • family_with_children • pl
10
Pros:

Wszystko, mega klimat jak to w Hard Rock

Cons:

Mega klimacik

2026-02-12 • via Nuitee
L
Leandro • couple • br
10
Awesome, really recommend stay there!
Pros:

the furnitures, the staff, the location and decoration are alwesome.

Cons:

prices

2026-02-11 • via Nuitee
K
Karly • couple • at
10
Great !
Pros:

It was beautiful and a great vibe, everything was excellent

Cons:

They said they would put something on our friends room for her bday - we were 12 girls booked at the hotel , and they didn’t , so I understand if they couldn’t buy then don’t say you will 😂😂

2026-02-11 • via Nuitee
F
Fiona • family_with_children • ie
9
Pros:

Location, spacious room, comfortable bed

Cons:

The sink being un the bedroom was strange

2026-02-10 • via Nuitee
I
IVAN • solo_traveller • es
10
2026-02-10 • via Nuitee
J
José Esteban • couple • es
10
2026-02-09 • via Nuitee
V
Victoria • family_with_children • es
10
2026-02-09 • via Nuitee
M
Miguel • couple • us
8
2026-02-09 • via Nuitee
J
Juan • couple • es
10
2026-02-09 • via Nuitee
R
Robert • couple • ca
8
Could have been terrible but was saved by the staff.
Pros:

The staff was very responsive to try to correct an unfortunate situation that arised when in the middle of the nights some guests open our room door because they were given to wrong room number and key code (ours). They offered us a meal at the hotel restaurant as a compensation.

Cons:

See prior comment

2026-02-09 • via Nuitee
V
Verdiana • extended_group • it
10
Esperienza fantastica, ottimo rapporto qualità-prezzo
Pros:

Tutto perfetto, camera pulita e curata nei minimi dettagli. Servizio impeccabile e staff super disponibile. Consigliatissimo soprattutto per rapporto qualità prezzo.

Cons:

Nulla, tutto perfetto.

2026-02-09 • via Nuitee
A
Armando • couple • es
10
2026-02-09 • via Nuitee
M
Mark • family_with_children • hu
10
2026-02-08 • via Nuitee