Hard Rock Hotel Madrid

Hotels
•
Hard Rock
9.4 (5415 reviews)
17 Ronda de Atocha , Madrid , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and modern rooms
Nice atmosphere
Cons:
Parking issues
Limited gym facilities
High prices for some items
Small room sizes

Categories

Cleanliness
9.85
Most comments reflect that the rooms were clean and well-prepared.
Service
10
Staff is frequently mentioned as friendly and helpful, with specific praise for their kindness.
Location
10
Multiple reviews highlight the great location, making it convenient for guests.
Room Quality
9.15
Some guests found the rooms smaller than expected, but generally positive sentiments about cleanliness and decor.
Amenities
8.65
Some amenities received criticism; for example, the gym and parking situation.
Value for Money
8.65
Concerns expressed regarding certain prices, such as breakfast and bar prices.
Food and Beverage
9.05
The breakfast received good reviews, although some guests found the selection limited.
Overall Experience
9.85
General sentiment from guests is very positive with many expressing they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:02

Property Description

Luxurious Accommodation with a Rock 'n' Roll Vibe

Unbeatable Location
Situated just 200 metres from the iconic Reina Sofia Museum, Hard Rock Hotel Madrid offers a prime location near Madrid's top attractions including Puerta de Toledo, El Retiro Park, and Plaza Mayor.

Rockstar Amenities
Indulge in the rockstar treatment with air-conditioned rooms, a garden, private parking, and a terrace. Each room features a wardrobe and a flat-screen TV for your entertainment.

Culinary Delights
Start your day right with a delicious a la carte breakfast served daily at the hotel's restaurant. Don't forget to explore nearby culinary hotspots and trendy cafes during your stay.

Book your stay at Hard Rock Hotel Madrid for a truly unforgettable experience!

Important information:

Please note when booking this property that amenities for dogs are included. Charges may apply. One dog per room up to 11 kilos (exceptions can be made for small dogs)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, May 4, 2026 until Thu, May 7, 2026
Swimming pool: Closed from Mon, May 11, 2026 until Thu, May 14, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 27 per day.

Location

Guest Reviews

9.4
Based on 5415 reviews
Cleanliness: 9.85
Service: 10
Location: 10
Room Quality: 9.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 9.05
Overall Experience: 9.85
L
Lucas • couple • br
10
2026-05-09 • via Nuitee
N
Neviker • couple • cr
10
Excelente lugar.
Pros:

El lugar es acogedor, cerca para la movilización, un lugar de lujo y más que todo la variedad en el desayuno y demás comidas. Muy buena opción

2026-05-09 • via Nuitee
K
Kemal • couple • tr
9
Güzel
Pros:

Location

Cons:

A little expensivr

2026-05-09 • via Nuitee
A
Antonella Bruna • couple • it
8
Molto piacevole! Staff gentile e disponibile
2026-05-09 • via Nuitee
M
Michael • solo_traveller • gb
10
2026-05-08 • via Nuitee
L
LILIANA • solo_traveller • us
8
CONVENIENTE PERO CARO
Pros:

Estaba muy central a los museos reina sofia y del prado, además de la estacion de trenes atocha, entonces fue muy fácil llegar en bus desde el aeropuerto.

Cons:

El baño es demasiado grande y pierden mucho espacio, tiene solo para colgar las tollas dentro de la ducha, pero si quieres salir a vestirte ahi o colgar la ropa no se puede, las paredes son peladas. El diseño del lavamanos en la habitacion y no dentro del baño es antiguo, y ademas no hay donde colocar tampoco nada. Ni una sola repisa. El hecho de que cierren la piscina de lunes a jueves tampoco está bien.

2026-05-08 • via Nuitee
L
Luca • couple • it
10
2026-05-07 • via Nuitee
P
paul • couple • gb
8
2026-05-07 • via Nuitee
P
Peragón Roca • family_with_children • es
9
Moderno, cómodo, optimista
Pros:

Hotel muy cómodo y alegre, transmite dinamismo y energía positiva

Cons:

El lavabo fuera del baño e integrado en la zona de cama

2026-05-07 • via Nuitee
A
aidan • couple • ie
10
Fabulous place
Pros:

Everything

Cons:

So nice and staff very friendly

2026-05-07 • via Nuitee
M
Michael • couple • at
10
Top Hotel - zentral gelegen
Pros:

Supernettes, zuvorkommendes Personal, gutes Frühstück, Top Zimmer mit hervorragenden Betten. Zentrale Lage, zahlreiche Restaurants in der Nähe. Iin wenigen Gehminuten zur Metro bzw. Bahn/Bus. Sehr einfach vom Flughafen zu erreichen.

2026-05-07 • via Nuitee
M
Manuel • couple • es
10
2026-05-06 • via Nuitee
A
Artur • family_with_children • us
8
2026-05-06 • via Nuitee
R
RaM • couple • es
9
confortable
Pros:

Por supuesto el desayuno y la atencion

Cons:

El tamaño de la habitacion premium es muy pequeño aun teniendo vistas al exterior.

2026-05-06 • via Nuitee
N
Nelson • couple • ca
10
It was a fantastic stay.
Pros:

Hard Rock is a landmark in Hotel industry.

Cons:

None

2026-05-06 • via Nuitee
V
vida • couple • gb
7
2026-05-06 • via Nuitee
C
CABREJOS • solo_traveller • es
8
Pros:

La atención de su personal de recepción

Cons:

La relación calidad/precio no me pareció razonable

2026-05-06 • via Nuitee
F
FCO JAVIER • solo_traveller • es
7
2026-05-05 • via Nuitee
S
Susan • couple • us
10
2026-05-05 • via Nuitee
M
Miriam • solo_traveller • nl
10
Pros:

The great service and helpful staff

2026-05-05 • via Nuitee