Hard Rock Hotel Madrid

Hotels
•
Hard Rock
9.4 (5189 reviews)
17 Ronda de Atocha , Madrid , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and modern rooms
Nice atmosphere
Cons:
Parking issues
Limited gym facilities
High prices for some items
Small room sizes

Categories

Cleanliness
9.85
Most comments reflect that the rooms were clean and well-prepared.
Service
10
Staff is frequently mentioned as friendly and helpful, with specific praise for their kindness.
Location
10
Multiple reviews highlight the great location, making it convenient for guests.
Room Quality
9.15
Some guests found the rooms smaller than expected, but generally positive sentiments about cleanliness and decor.
Amenities
8.65
Some amenities received criticism; for example, the gym and parking situation.
Value for Money
8.65
Concerns expressed regarding certain prices, such as breakfast and bar prices.
Food and Beverage
9.05
The breakfast received good reviews, although some guests found the selection limited.
Overall Experience
9.85
General sentiment from guests is very positive with many expressing they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:02

Property Description

Luxurious Accommodation with a Rock 'n' Roll Vibe

Unbeatable Location
Situated just 200 metres from the iconic Reina Sofia Museum, Hard Rock Hotel Madrid offers a prime location near Madrid's top attractions including Puerta de Toledo, El Retiro Park, and Plaza Mayor.

Rockstar Amenities
Indulge in the rockstar treatment with air-conditioned rooms, a garden, private parking, and a terrace. Each room features a wardrobe and a flat-screen TV for your entertainment.

Culinary Delights
Start your day right with a delicious a la carte breakfast served daily at the hotel's restaurant. Don't forget to explore nearby culinary hotspots and trendy cafes during your stay.

Book your stay at Hard Rock Hotel Madrid for a truly unforgettable experience!

Important information:

Please note when booking this property that amenities for dogs are included. Charges may apply. One dog per room up to 11 kilos (exceptions can be made for small dogs)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Oct 12, 2025 until Thu, Apr 30, 2026
Swimming pool: Closed from Sun, Oct 12, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 27 per day.

Location

Guest Reviews

9.4
Based on 5189 reviews
Cleanliness: 9.85
Service: 10
Location: 10
Room Quality: 9.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 9.05
Overall Experience: 9.85
M
Minerva • couple • es
10
Todo genial
Pros:

El sitio es muy guay en general

Cons:

Que las habitaciones son poco temáticas o poco rockeras me gustaría una estética más rock.

2026-03-07 • via Nuitee
A
Alex • couple • es
10
2026-03-06 • via Nuitee
P
Paola Daniela • couple • es
10
2026-03-06 • via Nuitee
A
Ana-Maria • couple • ch
10
Excellent séjour, infrastructure top et personnel adorable
Pros:

Tout

Cons:

Rien

2026-03-04 • via Nuitee
R
Roberto • family_with_children • fr
8
Pros:

Nice and clean. The rooms are well organized with space

Cons:

Can be noisy if your room faces the inner court, since people will take drinks and can be very loud. Would appreciate if the staff would be mindful and tell people to be quieter at late hours

2026-03-03 • via Nuitee
R
Ruben • solo_traveller • it
10
2026-03-02 • via Nuitee
H
Harriet • couple • gb
10
Pros:

Really nice hotel. Very clean and well kept. Convenient for the metro and easy to walk most places.

2026-03-02 • via Nuitee
L
Louis • extended_group • de
10
Sehr schön
Pros:

Sehr gut, das gesamte Parket.

2026-03-01 • via Nuitee
S
Sérgio • couple • pt
9
2026-03-01 • via Nuitee
G
Glen • family_with_children • gb
7
Done the job. Nice hotel spoilt by the noise
Pros:

Good location and friendly staff

Cons:

Way too noisy in the room. Our room had a door to the room next door and we could hear everything going on in that room. Not nice.

2026-03-01 • via Nuitee
I
Imma • solo_traveller • es
10
2026-02-28 • via Nuitee
A
Alba • family_with_children • es
9
Pros:

La ducha

Cons:

Que no hubiera más cortesías

2026-02-27 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-02-27 • via Nuitee
D
Diego • solo_traveller • pe
7
Pros:

Location was very good.

Cons:

Bathroom distribution. Expected more from the service for what was paid.

2026-02-25 • via Nuitee
A
Anthony R • family_with_children • gb
9
2026-02-25 • via Nuitee
R
RODRIGO • family_with_children • mx
10
Pros:

Instalaciones y amabilidad del personal.

2026-02-25 • via Nuitee
F
Federico • family_with_children • it
10
Pros:

Gentilezza, pulizia e atmosfera

Cons:

Niente

2026-02-25 • via Nuitee
O
Oscar • family_with_children • es
10
2026-02-24 • via Nuitee
M
marcelo • family_with_children • de
8
2026-02-24 • via Nuitee
I
Iuri • family_with_children • pt
10
2026-02-24 • via Nuitee