Hilton Garden Inn Austin University Capitol District

Hotels
•
Hilton Garden Inn
8.8 (861 reviews)
301 West 17th Street , Austin , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Comfortable rooms
Cons:
Expensive parking
Cleanliness issues
Confusing reservations
High restaurant prices

Categories

Cleanliness
8.19
Several reviews mentioned filthy bathroom stalls and cleanliness concerns.
Service
9.66
Overall positive sentiment about friendly and helpful staff.
Location
9.7
Many reviews highlighted the great location, especially for proximity to UT.
Room Quality
8.65
Positive feedback on room comfort; however, complaints about hot water affected the score.
Amenities
8.68
Amenities were decent but with some complaints about lack of a pool and no free breakfast.
Value for Money
7.64
Concerns regarding high parking rates and expensive breakfast options.
Food and Beverage
8.69
Mixed reviews on food quality, with some mentioning good tacos and brunch.
Overall Experience
9.16
Generally positive experiences were noted, but issues with cleanliness and costs were highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:21

Property Description

Modern Accommodation with Prime Location

Luxurious Amenities: Enjoy air-conditioned rooms with a flat-screen TV, coffee machine, and private bathroom. The hotel also offers a fitness centre, on-site bar, and business area for your convenience.

Prime Location: Situated just steps away from Shoal Beach and Capitol Building, our hotel is the perfect choice for travelers interested in exploring the city center and nearby attractions like Frank Erwin Center and Texas Memorial Stadium.

Convenience at Your Fingertips: With a 24-hour front desk, free WiFi, and room service, Hilton Garden Inn Austin University Capitol District ensures a seamless stay for all guests.

Book now to experience a blend of comfort and convenience at our modern hotel in the heart of Austin.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 49 per day.

Location

Guest Reviews

8.8
Based on 861 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 7.64
Food and Beverage: 8.69
Overall Experience: 9.16
B
Bryan • couple • us
7
Very nice location but very pricey for parking
Pros:

Close to the university

Cons:

Very pricey, especially the parking

2026-06-25 • via Nuitee
T
Trianna • extended_group • us
10
2026-06-25 • via Nuitee
M
Manuel • couple • us
7
2026-06-24 • via Nuitee
J
Jeroen • extended_group • nl
9
2026-06-22 • via Nuitee
M
Maximiliano • couple • ar
10
Excelente estadía en Austin
Pros:

Comodidad e instalaciones

Cons:

La ubicación es para público corporativo. No fue buena elección mía pero el hotel está perfecto

2026-06-22 • via Nuitee
C
Coriana • family_with_children • us
7
2026-06-20 • via Nuitee
J
John • solo_traveller • us
8
2026-06-18 • via Nuitee
J
Jerley • family_with_children • us
10
Great
Pros:

Yes

2026-06-18 • via Nuitee
G
Gladys • couple • us
4
This might be the worst Hilton I ever stated, since I am a member for many years.
Cons:

There was no soup (or liquid soup) provided at the bathroom sink. There was only a bottle of "lotion" but not "soup". I walked down to the front desk and told the staff. The staff promised that a housekeeper would come and provide the soup. However, there was no one attended this matter at all.
The room was barely acceptable. The pillow cases and bedsheet were not "new" or "clean". There were a lot of wrinkles as if someone slept on them. Any clean pillow cases or bedsheet should have clear folding lines but not wrinkles. The room did not smell "clean" at all.

2026-06-18 • via Nuitee
T
timimi • couple • qa
10
2026-06-18 • via Nuitee
S
Soham • solo_traveller • us
9
2026-06-17 • via Nuitee
A
Anvesh • family_with_children • us
8
2026-06-13 • via Nuitee
A
Alan • couple • gb
8
2026-06-09 • via Nuitee
K
Kalen • couple • us
10
Pros:

Rooms View

Cons:

They didn’t have vallet pay through them it was a second party also wish they told you about vouchers for breakfast

2026-06-08 • via Nuitee
M
Mehmet Sinan • extended_group • tr
10
Güzel bir konaklama oldu.
Pros:

Yeri, konumu, çalışan

Cons:

Yok

2026-06-08 • via Nuitee
C
Carol • couple • us
9
2026-06-04 • via Nuitee
M
Mr. Gumbo • solo_traveller • us
10
2026-06-03 • via Nuitee
D
Diana • couple • us
6
Pros:

Staff was very helpful and friendly. Very clean

Cons:

We we told the room would be cleaned everyday. The first day to be cleaned, we told them to come clean it. The last day we stayed there they didn't clean it. I was disappointed that there was not pool or hot tub, or even a bathtub in our room. The view from our room was bad

2026-06-01 • via Nuitee
B
Beatriz • couple • es
8
Muy buena ubicación calidad buena servicio mejorable
Pros:

Localización amplitud de las habitaciones comodidad de la cama

Cons:

El parking debería tener un precio especial para los huéspedes comparativamente al precio de la habitación es caro
Tuvimos que reclamar la limpieza de la habitación ya que no estaba hecha a las 5 de la tarde después de hacerlo por teléfono y en persona dos veces se hizo. Mala organización en este caso .

2026-06-01 • via Nuitee
D
david • couple • us
4
i won't stay there again
Cons:

my reservation was $175, my bill was $185. when i questioned it, they said "it must be new taxes." The only reasonable parking was $60+ valet which was left out of the offer on Booking.com. the only breakfast option was a $23 dollar buffet. the only dining option was in the open bar area. I asked for a lower level room (ADA) and was told that all ADA rooms had to use the elevator.

2026-05-31 • via Nuitee