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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Kid meals
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ATM/cash machine on site
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Yoga classes
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Tour/class on local culture
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Mobile app for room service
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Live music/performance
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Temporary art galleries
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Cooking class
Review Highlights
Categories
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Property Description
Luxurious Amenities and Services
Four Seasons New Orleans offers a plethora of upscale amenities including a restaurant, fitness centre, and a bar, ensuring a comfortable stay for guests. The property's concierge service and 24-hour front desk cater to every need, while the free WiFi and room service add convenience and luxury.
Business and Leisure Facilities
Guests can take advantage of the hotel's business centre, newspapers, fax machine, photocopier, and on-site ATM machine. Whether traveling for work or leisure, Four Seasons New Orleans provides all the necessary facilities for a seamless stay.
Prime Location
Situated near popular attractions like Morial Convention Center and Bourbon Street, the hotel offers easy access to the best of New Orleans. Don't miss the chance to explore the city while enjoying a luxurious stay at Four Seasons New Orleans.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Video
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 50
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Location
Sadly, it’s not up to the 5 star Four Seasons standard.
Great
Nothing
Location was great.
Parking was expensive.
We had a lovely stay. Staff at front desk (Marie) were amazing. Concierge was very helpful. Young woman at pool was very attentive. Our room was spacious. We really loved the chocolate covered strawberries with the Happy Anniversary note. That was very special. The bathroom was wonderful with big tub and shower. Occitane products so very nice! Love having a magnifying mirror and thick robes.
We were a little nonplussed when we first checked in to find an open packet of antibiotic cream left on the room table and our ice bucket full of half melted ice. The window is small but I get that this was once a World Trade Center office building. There was one server at the pool who was quite rude to me when I had pushed my lounge chair too far into the sun and impeded her being able to pass. I wanted to have a drink at the chandelier bar but the freezing AC temp was a deterrent. We sat down in some arm chairs one evening and waited for 15 minutes while staff walked by and didn’t acknowledge our presence or take our order. So we left.
Luxury room
Staff not qualified for a 5 stars hotel
The room was very clean and spacious. The entire staff was attentive and accommodating to all of our requests. They even offered personal eating suggestions when strolling around town, This is definitely my hotel of choice when visiting next time.
Perfect location. Wonderful service. Special shoutout to the concierge: Mallory, Travis, and Randy
Location and quality of the hotel
Air con was too cold for an English man like me 😂
расположение хорошее, в самом центре, удобно гулять
Персонал!!! Это было ужасно!!!!
В первый день на завтраке нам пришлось ПЯТЬ раз подзывать официантку, чтобы она приняла заказ. Это было в кафе на 1 этаже.
НА второй день мы решили позавтракать на 5 этаже, так как кафе на 1 этаже было закрыто. Опять была та же самая официантка. Она три раза проигнорировала наш заказ, а на 4 раз ответила "Я не хочу с вами разговаривать и не буду принимать ваш заказ, вы мне не нравитесь!". Нас было 6 человек друзей и мы все в шоке. Я никогда не думала что в отеле такого уровня допустимо такое отношение к гостям. Девушка хостес на входе ресторана где был завтрак тоже вела себя очень грубо!!!! Сейчас мы снова в этом городе, но уже в другом отеле. В FOUR SEASONS сюда мы не вернемся больше никогда!!!!!!!!!!!!!!!!
Tamanho dos quartos
Limpeza. Poeira por todos os lados.
An absolute 10/10 stay at the Four Seasons New Orleans! They treated us like royalty from start to finish. We were celebrating my wife's 35th birthday, and they went all out—upgrading our room, surprising her with a cake, and helping me arrange chocolate-covered strawberries in the room.
They were also so incredibly nice to our son, Camden. He loved the pool, and the staff even set up a little play tent in our room and brought him a vegetable snack after we checked in.
Did I mention the pool? We spent the entire day there just watching the ships and loved having the attendants and being able to order food and drinks poolside !!
The amenities are top-notch. The spa was fantastic (highly recommend the massages and facials), and the food / drinks at both restaurants and the downstairs bar was amazing. Plus, the location is unbeatable. It’s super convenient to the French Quarter—we just walked outside, hopped in a pedicab by Caesars, and were right in the action.
We loved every second of our stay and will definitely be back!
The hotel is beautiful and about a 10 minute walk to the French Quarter. It's right on the river and you get a great view. What they didn't mention is it is immediately adjacent to the train tracks and a freight train runs through multiple times a day, most notably at 12:40am blaring its horn at all 5 nights we stayed there.
I booked a 1 bedroom suite and it was lovely with a great view, but I think perhaps the location of my particular room (though I doubt it's much better for even the other rooms) was closest to the train. Also seemed like some of the windows were not double paned, which contributed to the jolting noise every night. Bed was not very comfortable and staff is very kind - they tend to be forgetful but very gracious and welcoming.
This is one of the nicest hotels in Nola it seems and they charge premium prices - for the time of my stay, it appeared it was the most expensive. I would say the value would be there EXCEPT the noise was unbearable and for that reason I wouldn't stay here again in the future. The highly touted pool was just okay, not great. Food was also okay in comparison to all the great food in Nola.
This hotel is wonderful and has spoiled me for all others! Five couples went for my dear friend's 60th birthday!
Man, when I tell you five-star, I mean five-star. This hotel, top of the top, customer service 🔥, the people 🔥,everything 🔥 and make sure you tap into Leslie. He is one of the dopest, coolest concierge services you can ask for. Bartender, A, B, C, D, wherever you need, that's my man. Y'all will enjoy your trip here.
Great hotel. Leslie was amazing staff member and had exceptional hospitality
I just returned home from an extended birthday weekend at this hotel. It was an absolute show-stopper and the service was excellent. I'd like to give special recognition to Danny, the concierge; Josh at the Chandelier Bar; Cassidy the pool attendant; and Marie at the front desk. Everyone was so warm and inviting, from the doormen to the housekeepers to the room service staff. The location was phenomenal, with many attractions in walking distance or a short ride away. When in New Orleans, I will definitely stay at this property again.
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