WoodSpring Suites Elgin - Chicago

Hotels
WoodSpring
5.9 (197 reviews)
2225 Point Boulevard , Elgin , us

Children allowed

Facilities

WiFi available
Free WiFi
Fitness center
Pets allowed

Review Highlights

Cons:
Cleanliness issues
Poor room conditions
Lack of responsive service
Inaccessible amenities
Dissatisfactory overall experience

Categories

Cleanliness
4.04
Numerous reviews mention cockroaches, evidence of unsanitary conditions, and strong unpleasant odors, demonstrating severe cleanliness issues.
Service
8.51
Mixed reviews on service quality, but some instances of desk staff availability noted; standard quality for this hotel tier.
Location
8.55
Some reviews mention the property being far from amenities, justifying a neutral rating.
Room Quality
4
Insufficient quality mentions with concerns about the state of beds and overall usability.
Amenities
6.03
Lack of breakfast and essential amenities noted; below average expectations for hotel offerings.
Value for Money
5.99
Guests indicate poor value considering the conditions experienced during the stay.
Food and Beverage
6.04
Reviewers noted the absence of breakfast as a negative aspect, impeding overall satisfaction.
Overall Experience
4.01
General consensus on the experience being highly unsatisfactory, prompting refunds and poor recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:58

Property Description

Convenient Location
Located near popular attractions such as Raging Buffalo Snowboard Ski Park and Batavia Depot Museum, WoodSpring Suites Elgin - Chicago offers a central hub for travelers looking to explore Elgin and its surroundings.

Comfortable Accommodations
Each air-conditioned room at this 2-star hotel comes with a private bathroom, ensuring a relaxing and private stay. Guests can enjoy in-room entertainment with a TV and complimentary toiletries for added convenience.

Easy Airport Access
With Chicago O'Hare International Airport just 46 km away, traveling to and from WoodSpring Suites Elgin - Chicago is a breeze, perfect for guests flying in or out of the area.

Book your stay now at WoodSpring Suites Elgin - Chicago for a convenient and comfortable accommodation experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

5.9
Based on 197 reviews
Cleanliness: 4.04
Service: 8.51
Location: 8.55
Room Quality: 4
Amenities: 6.03
Value for Money: 5.99
Food and Beverage: 6.04
Overall Experience: 4.01
B
Brandon extended_group us
1
I will never ever book there again
Pros:

Nothing really

Cons:

Staff absolutely sucked

2026-09-07 via Nuitee
K
Kittychenyqua couple us
10
Pros:

Everything and plus they give your option to either checkout at 11 or checkout at 12

Cons:

No free breakfast

2026-07-15 via Nuitee
J
Jayla solo_traveller us
1
My entire experience was horrible from check in to the room to check out
Pros:

Nothing

Cons:

Everything

2026-07-12 via Nuitee
N
Nelson couple us
7
2026-06-15 via Nuitee
H
Harrison family_with_children us
8
2026-06-15 via Nuitee
C
Casara solo_traveller us
1
2026-06-08 via Nuitee
S
SERGII couple us
3
2026-01-19 via Nuitee
A
Adam solo_traveller us
7
Pros:

Didn't have a breakfast that I could see

Cons:

No counter person early in the morning or late at night

2026-01-19 via Nuitee
B
Barry solo_traveller us
5
This dump will keep the rain off your head for a decent price.
Pros:

The property was in a safe accessible area.

Cons:

The blinds in my room was broken, there was no maid service to my room for the 3 days I was there, and they actually charge you for towels when you need more because there is no maid service.

2026-01-19 via Nuitee
D
Destiney couple us
10
2026-01-15 via Nuitee
M
Muydinov solo_traveller us
10
2026-01-08 via Nuitee
N
Noelle couple us
1
2025-10-13 via Nuitee
T
Torres couple us
10
2025-10-12 via Nuitee
C
Chad solo_traveller us
8
2025-10-06 via Nuitee
T
Troy D
8
Pros:

Clean room. Don't try to check in early, i waited 2 hours. As the man at the front said, they were sold out. But still, logic says that it wouldn't be hard for the cleaning staff to quickly clean a one bed room for me.

2025-10-04 via Nuitee
L
Lauren
6
Pros:

Beds are AEG

2025-09-22 via Nuitee
J
Jose
6
Pros:

Told receptionist it’s smelled like smoke …the bed you could feel the springs on the bed

2025-09-14 via Nuitee
C
Celeste
2
Pros:

I stay there. And my room had cockroaches. I requested my refund for 1 night and never had a response from the hotel management…

2025-09-04 via Nuitee
J
Juwon
2
Pros:

The beds were worse than sleeping on the floor…

2025-09-04 via Nuitee
J
Jose family_with_children us
8
2025-08-30 via Nuitee