Shashi Hotel Mountain View Palo Alto

Hotels
9.1 (691 reviews)
1625 North Shoreline Boulevard , Mountain View , us

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Well-designed amenities
Cons:
Inconsistent cleaning
Room temperature control issues

Categories

Cleanliness
8.06
Some reviews mentioned cleanliness issues with the room, specifically stains and lack of thorough cleaning.
Service
10
Many guests praised the staff's attentiveness and friendliness, particularly highlighting exceptional service from Christian and Vilai.
Location
9.03
The hotel is conveniently located near the Google campus, although some guests found it isolated.
Room Quality
9.07
Rooms were described as large and comfortable, with some concerns about control of the room temperature.
Amenities
9.52
Guest reviews highlighted good amenities including the pool, gym, and tech features.
Value for Money
8.55
Overall satisfactory value given the positive experiences, although some cleanliness concerns may detract from value.
Food and Beverage
9.01
The food options and quality received a generally positive reception, though some food offerings were rated as average.
Overall Experience
9.56
Guests left with a very positive impression overall, with most expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:43

Property Description

Luxurious Accommodation

Experience 5-star luxury at Shashi Hotel Mountain View, an Urban Resort. Each room features modern amenities like air conditioning, a flat-screen TV, and a private bathroom. Some units even offer stunning city views for a truly memorable stay.

Relaxation and Dining

Indulge in ultimate relaxation at the spa and wellness centre with a sauna and hot tub, or unwind at the on-site bar. Enjoy a culinary journey at the restaurant offering American and Spanish cuisine, with special dietary options available upon request.

Exceptional Service

With a concierge service, free WiFi, and multilingual staff fluent in Mandarin, English, Spanish, and Hindi, your every need is catered to 24/7 at Shashi Hotel Mountain View, an Urban Resort.

Book now for a lavish getaway at Shashi Hotel Mountain View, an Urban Resort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 691 reviews
Cleanliness: 8.06
Service: 10
Location: 9.03
Room Quality: 9.07
Amenities: 9.52
Value for Money: 8.55
Food and Beverage: 9.01
Overall Experience: 9.56
K
khan • solo_traveller • us
10
2026-04-25 • via Nuitee
A
Angelette • solo_traveller • us
10
Beautiful spot great value!
Pros:

Very easy check-in, lots of amenities. Staff were very kind and helpful.

Cons:

Only negative (not property issue) was that there is ongoing construction across the street and it is very loud in the mornings.

2026-04-15 • via Nuitee
L
Leticia • family_with_children • us
10
EXECELENTE ALOJAMIENTO
Pros:

EXCELLENTE SERVICIO Y UBICACION, LLAMAMOS PARA CONFIRMAR NUESTRA RESERVACION CUANDO LLEGAMOS AL LUGAR NO NOS LLEVO MAS DE 5 MINUTOS PARA REGISTRARNOS, LO QUE NOS PARECIO EXECELENTE, LAS INSTALACIONES EN GENERAL ESTAN SUPERLIMPIAS UN LUGAR MODERNO Y ACOGEDOR CON AMPLIO ESTACIONAMIENTO Y SOBRETODO UN LUGAR SEGURO Y FAMILIAR

Cons:

TODO FUE EXCELENTE EN EL LUGAR

2026-04-14 • via Nuitee
M
Mariah • couple • us
10
Pros:

Very nice n my favorite place to stay💗

2026-04-13 • via Nuitee
K
Kathy • family_with_children • us
9
Definitely liked it and woiuld come again for business or leisure.
Pros:

It is a very nice, aesthetic, and relaxing hotel. Didn't have time to use the pool, the jacuzzi, or the exercise room, but appreciated they were there. We had a last-minute schedule to come for a business meeting, and in our rush, we forgot to bring a comb. They quickly brought us one.

Cons:

Arrived after check-in time but had to wait in the hallway for our room to be cleaned. But the cleaning girl went as fast as she could. I imagine there was some communication failure that we were assigned to a room not ready. The only other thing I was disappointed with was the coffee at the coffeehouse. Mind you, I drink decaf, but have had better decaf in the area.

2026-04-13 • via Nuitee
H
Hyun Joo • extended_group • kr
9
2026-04-11 • via Nuitee
B
Burda • family_with_children • us
10
Pros:

This is the second time in this hotel! Excellent in everything! There is a sauna, steam room, swimming pool and jacuzzi. The rooms are clean and beautiful. The child was given a cot for free. Everything is great.

Cons:

There is not much space for luggage. The pendant lamp between the beds didn't work, maybe the light bulb burned out. Otherwise, it's a cool hotel. I love him.

2026-04-08 • via Nuitee
C
Cruz ocaña • family_with_children • us
10
Todo excelente y genial ❤️
Pros:

Todo muy lindo desde q llegamos y la persona q nos atendió muy amable y nos resivio con una bebida de cortesía todo súper genial y el lugar súper cómodo y el olor súper rico desde q entras 10/10 volveremos pronto

2026-04-07 • via Nuitee
K
khan • couple • us
10
Like to stay there anytime.
Pros:

Friendly staff. Good location and good value for your money.

Cons:

Parking, facilities.

2026-04-07 • via Nuitee
M
meiyan • couple • us
10
2026-04-05 • via Nuitee
D
David • couple • us
10
Hidden gem
Pros:

Amazing! Hidden gem

Cons:

N/A

2026-04-04 • via Nuitee
D
Daniel • couple • us
10
2026-04-03 • via Nuitee
S
Sergio de jesus • couple • mx
10
2026-04-03 • via Nuitee
W
Warren • family_with_children • us
10
Great
Pros:

Everything was better than expected and especially the lights in the room, and sauna and steam room and pool were awesome and piano was absolute incredible

Cons:

Our bathroom door did not close all the way. They tried to fix it but still not working

2026-04-03 • via Nuitee
T
Thomas • couple • us
10
2026-04-02 • via Nuitee
P
pao-hsia • couple • us
9
2026-04-02 • via Nuitee
K
Kathleen • couple • us
9
Pros:

Good vibes to the place. Liked all the greenery!

2026-04-02 • via Nuitee
C
Carolina • family_with_children • ar
10
2026-03-31 • via Nuitee
H
Hans • couple • us
9
Overall pretty nice
Pros:

Rooms, staff, parking

Cons:

Diificult to Assessment Menüs for the Restaurants. Limited Selection for breakfast

2026-03-31 • via Nuitee
V
Valentyn • couple • us
10
2026-03-30 • via Nuitee