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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Kids' pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Amenities
Experience the opulence of our outdoor pool, fitness center, sauna, and restaurant.
Elegant Rooms
Indulge in comfort with a private balcony, plush bedding, and modern amenities like air conditioning and flat-screen TVs.
Delightful Dining
Start your day with a delicious buffet or continental breakfast to fuel your adventures.
Book now for a lavish stay at Zenith Hotel Cameron in Tanah Rata.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective from 1st March 2022, guests are required to pay MYR 3 per room per night for Cukai Kelestarian (Sustainability Tax) by the State Government. This is not included in the room rate and will be paid directly at the hotel.
A deposit may be required at the property.
Location
Guest Reviews
Location is Superb
Dirty room , bed , mattress
My stay at Zenith Hotel Cameron Highlands was generally pleasant. We were initially given a Signature King Room facing the town. The room was comfortable and clean, but the mosque nearby was quite audible throughout the day, especially during the prayer calls. We did not realize that the following day was Friday, when the prayer session was longer and more noticeable.
We spoke to the hotel staff about it, and they were very helpful and accommodating. They kindly arranged for us to move to a room on the opposite side of the hotel. The new room was much quieter and made our stay far more comfortable. We really appreciated the staff's prompt assistance and willingness to help.
Overall, we had a good stay. The rooms were comfortable, the service was excellent, and the staff's efforts to ensure our comfort left a positive impression on us.This can easily be adapted into a shorter Google review if needed.
One minor issue was that the curtains did not fully block out the morning sunlight, so the room became quite bright early in the morning.
الموقع
الإطلالة
سرعة إجراءات الدخول و الخروج
النظافة و خدمة الغرف
Bilik selesa and breakfast buffet sedap. will repeat again next time!
The rooms are nice.
If you book a 5-star hotel, you expect a certain standard of service, cleanliness, and communication. Unfortunately, this hotel failed on every single front.
Check-in & Communication
We arrived well after 16:00, expecting to settle in immediately. After a long, active day, we were really looking forward to a refreshing shower—but our rooms were simply not ready.
To make matters worse, the male receptionist spoke such poor English that normal communication was almost impossible. For a 5-star property that hosts a large number of European guests, fluent English at the front desk is the basic minimum you should be able to expect
.
Zero Accountability
Because our check-in was delayed well past the official time, I suggested that some form of compensation or gesture was appropriate. Despite me raising this three times, the receptionist completely brushed it off and talked right over me (at least, as far as I could understand him). There was zero empathy or willingness to resolve the inconvenience.
Unacceptable Housekeeping
When we finally received our room keys, the state of the rooms was appalling:
Room 1: The bed sheets were so badly stained that they immediately had to be replaced.
Room 2: Housekeeping had completely forgotten to clean the toilet and the floor hadn't even been vacuumed.
Final Verdict
All in all, this experience was severely below my expectations for a 5-star hotel. Between the poor English at reception and the embarrassing lack of basic hygiene, they are completely missing the mark. I would strongly advise against staying here until they get their priorities straight.
الموقع كان جميل جدا
السعر غالي والنظافة سيئة
Location is good, great view from our balcony on to the village and hills, big breakfast buffet, friendly staff and willing to help
Somehow expected better quality experience with the rating from booking and tripadvisor. Outdated venue in general. The bedsheets etc are clean but do not look clean due to stains which for the eye doesn’t look good. (Every single day it was changed but just die to stains etc it didnt look clean-fresh; one day we had the cleaners come over and refresh it twice the same day but in our case all the sheets had just stains on it)
Our neighbor was noisy for two days straight and had to knock on the door myself and tell him to make it stop (he only opened after I got help of staff), this was of course due by him and not the hotel although i had to push the staff to come with me due to this discomfort)
My 2nd time stay in Zenith Cameron Highland. Love the hotel as the room is big and bed is comfy… room is also clean… the room has a balcony too… now the hotel even have water dispenser so no more buying drinking water. Breakfast spread is delicious and i love the teh tarik and roti canai… love the bread butter pudding and local kueh… Staff are all very friendly and they know their products well. Private carpark is provided without any charges for both cars and motorcycles… the hotel is situated around amenities like bank, eatery, motorcycle rental shop, family mart and 7e and also a small mall nearby that have a few popular eatery. You can just park your vehicle at the hotel carpark and can walk down to the eateries and amenities.
Nothing as all are to my expectation… and also it is my 2nd time stay at Zenith Cameron and will definitely be here again if i were to go to Cameron Highland.
موقعه
الفرش غير نظيفه
Taille de l'hébergement.
Petit déjeuner
Les prestations ne sont pas celles d'un 5* : Ménage superficiel (ex : traces de calcaire sur les parois de douche, empreintes sur les baies vitrées), équipements manquants (pas de petites serviettes, pas de tapis de bain, pas de bouteilles d'eau, etc...)
The rooms are of reasonable size, beds are comfy though carpet is worn off
Hygiene standards are low.
On the afternoon when i returned to the hotel i saw the chambermaid opposite to my room.
I took my used bath towels and asked if she could change for fresh ones. She picked up a towel from a big brown laundry bag and started folding the towel for me.. it took me 2 to 3 seconds to think why is she folding a fresh towel and decided to take a peep into the bag. To my horror they were actually used towels: bath towels mixed with hand towels, face towels and even tissue paper...
I was utterly shocked and asked why she is giving me used towels... she just replied sorry ...
This is totally unacceptable hygiene standard
الفندق ممتاز
الإفطار غير متنوع
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