Holiday Inn Express & Suites - Harrisonburg University Area by IHG

Hotels
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Holiday Inn Express
9 (394 reviews)
196 Burgess Road , Harrisonburg , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Friendly and helpful staff
Great location
Cons:
Breakfast options need improvement
Some cleanliness issues noted in rooms

Categories

Cleanliness
8.46
Mixed reviews, some mentions of dirty items in the room.
Service
9.43
Positive remarks about helpful staff and good service.
Location
9.47
Frequent praise for the excellent location near restaurants and attractions.
Room Quality
8.92
Generally positive but some concerns about cleanliness.
Amenities
9.45
Maintained swimming pool and fitness area, along with good breakfast options.
Value for Money
8.91
Standard value for a hotel of this rating, but some complaints about breakfast.
Food and Beverage
7.96
Criticism regarding the breakfast quality.
Overall Experience
9.43
Most guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:22

Property Description

Convenient Location
Located just a short distance from popular attractions like Zane Showker Field and James Madison University, Holiday Inn Express & Suites - Harrisonburg University Area offers easy access to the best of Harrisonburg.

Modern Amenities
Enjoy the convenience of free WiFi, an indoor pool, and well-equipped rooms featuring a desk, TV, and comfortable bedding. Stay relaxed with air conditioning and the added security of a safety deposit box in every room.

Additional Perks
Benefit from complimentary private parking, a business center, and a 24-hour front desk for all your needs during your stay at Holiday Inn Express & Suites. Book now for a memorable experience in Harrisonburg.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SHD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9
Based on 394 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 9.43
L
louise • couple • us
8
2026-04-16 • via Nuitee
D
Dorsey • couple • us
9
Staff was friendly, breakfast was good, and room was clean and comfortable.
Pros:

Breakfast was good and varied in offerings. However, pancake machine didn’t work.

2026-04-09 • via Nuitee
D
David • family_with_children • us
9
2026-04-07 • via Nuitee
H
Hugh • couple • us
10
2026-03-31 • via Nuitee
C
Chantale • couple • ca
9
2026-03-30 • via Nuitee
H
Henry • couple • us
10
Amazing
Pros:

Everything

Cons:

We like everything

2026-03-28 • via Nuitee
J
Jocelyn • family_with_children • us
10
2026-03-24 • via Nuitee
D
Deana • family_with_children • us
10
2026-03-18 • via Nuitee
E
Elizaveta • couple • ua
10
Great service nice clean room
Pros:

Location and clean room

Cons:

-

2026-03-15 • via Nuitee
R
Richard • solo_traveller • us
9
Comfortable and spacious room.
Pros:

Room layout and furnishings are unusually good!

2026-02-12 • via Nuitee
M
Matthew • family_with_children • us
9
Pros:

Comfy beds

Cons:

To see the same issues at breakfast. Hot water that tastes like coffee and the machine for either pancakes or waffles was still broken..SAD

2026-02-11 • via Nuitee
D
Darcie • family_with_children • us
10
Pros:

Everything!

2026-02-11 • via Nuitee
E
Edwards • family_with_children • us
10
Wonderful experience. Meet the needs of my family
Pros:

Front desk staff excellent

Cons:

Location-close to everything
Clean

2026-02-09 • via Nuitee
C
Chrisceeus • couple • us
7
2026-01-20 • via Nuitee
A
Arlin • extended_group • us
1
Cons:

My room was very dirty underwear on the chair

2026-01-20 • via Nuitee
J
Johnny M • couple • us
5
None
Pros:

Very good

Cons:

None

2026-01-20 • via Nuitee
N
norma • family_with_children • us
10
2026-01-19 • via Nuitee
A
Abasi • family_with_children • us
8
Pros:

Rooms were very clean and they even changed our room location free of charge so we could see the mountain range from the windows.

Cons:

Breakfast was descent

2026-01-19 • via Nuitee
B
Brittany • couple • us
10
2026-01-19 • via Nuitee
M
Michele • couple • us
8
Pros:

Convenient to jmu

Cons:

Our room was next to the storage closet and each morning the cleaning staff we in and out if the closet - very loud at 7am

2026-01-15 • via Nuitee