Holiday Inn Express & Suites - Harrisonburg University Area by IHG

Hotels
•
Holiday Inn Express
8.8 (284 reviews)
196 Burgess Road , Harrisonburg , US
+1 540-750-4441

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very clean rooms and common areas
Friendly, courteous staff
Convenient location near restaurants and JMU
Indoor pool (family-friendly)
Comfortable beds
Good breakfast reported by several guests
Cons:
Breakfast variety limited for some guests
Waffle maker and coffee machines reported not working
Heated indoor pool reported as not very warm
Incomplete delivery of requested sofa-bed bedding for one guest
Some guests felt the price was a bit high

Categories

Cleanliness
10
Multiple reviews explicitly praise cleanliness ('Very clean', 'Super clean', 'Cleanliness'), indicating excellent housekeeping throughout the property.
Service
9.8
Staff repeatedly described as courteous, helpful and friendly; one review calls out 'excellent front desk service', supporting a very strong service score.
Location
9.6
Several mentions of good location: 'Well located just off the highway', 'surrounded by a variety of restaurants' and 'Very close to JMU' indicate a convenient location.
Room Quality
8.6
Rooms noted as clean and comfortable with 'extremely comfortable beds', though one guest experienced incomplete extra bedding for a sofa bed, modestly lowering the score.
Amenities
7.6
Pool and breakfast amenities are highlighted (indoor pool, breakfast area), but issues were reported: indoor pool not very warm and some breakfast equipment (waffle maker, coffee machines) not functioning.
Value for Money
8.2
Generally positive stays and willingness to return, but one guest noted it felt 'a little pricey', so value is good but not exceptional.
Food and Beverage
8
Mixed feedback: several guests praised the breakfast ('Amazing Breakfast!', 'great hot breakfast'), while others complained about limited variety and broken waffle/coffee machines.
Overall Experience
8.6
Overall sentiment is positive with multiple guests saying they'd return or enjoyed their stay; a few operational issues with breakfast and pool temper the overall score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Convenient Location
Located just a short distance from popular attractions like Zane Showker Field and James Madison University, Holiday Inn Express & Suites - Harrisonburg University Area offers easy access to the best of Harrisonburg.

Modern Amenities
Enjoy the convenience of free WiFi, an indoor pool, and well-equipped rooms featuring a desk, TV, and comfortable bedding. Stay relaxed with air conditioning and the added security of a safety deposit box in every room.

Additional Perks
Benefit from complimentary private parking, a business center, and a 24-hour front desk for all your needs during your stay at Holiday Inn Express & Suites. Book now for a memorable experience in Harrisonburg.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SHD

Location

Guest Reviews

8.8
Based on 284 reviews
Cleanliness: 10
Service: 9.8
Location: 9.6
Room Quality: 8.6
Amenities: 7.6
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.6
M
Michael • family_with_children • us
10
2026-11-08 • via Nuitee
S
Sara • solo_traveller • us
8
Good stay
Pros:

Nice staff, comfortable beds, nice rooms. No sun directly in windows . The cute detail of the shower curtain being tied with a cloth was a fresh touch!

Cons:

Horrible breakfast. There has got to be a better selection of heat and eat.

2026-11-02 • via Nuitee
K
Kim • extended_group • us
10
2026-10-25 • via Nuitee
J
Joanna • couple • us
8
2026-09-18 • via Nuitee
R
Rebecca • solo_traveller • us
9
Cons:

The only negative was breakfast didn’t have much variety. The waffle maker wasn’t functioning and the coffee machines were not working either.

2026-08-29 • via Nuitee
S
semitch • family_with_children • ca
8
Nice hotel was clean and the staff was courteous and helpful
Pros:

Well located just off the highway and surrounded by a variety of restaurants Traveling with kids so the pool is a nice touch

2026-08-17 • via Nuitee
M
melanie • couple • us
1
2026-08-16 • via Nuitee
N
Nicole • family_with_children • us
8
Amazing Breakfast!
Pros:

Cleanliness

Cons:

N/a

2026-07-24 • via Nuitee
S
Suzette • couple • us
10
2026-07-21 • via Nuitee
D
Danielle • family_with_children • us
10
2026-07-20 • via Nuitee
U
Unique • family_with_children • us
10
2026-07-20 • via Nuitee
D
Dawn • couple • us
8
2026-07-13 • via Nuitee
H
Hoffman • couple • us
8
2026-07-13 • via Nuitee
C
Chad • family_with_children • us
10
2026-07-10 • via Nuitee
A
Alicia • family_with_children • us
10
2026-07-05 • via Nuitee
R
Richard • family_with_children • us
8
Pros:

Good clean hotel.

Cons:

Breakfast was a little blah. I requested some extra bedding pieces for the sofa bed and part of it came and the rest never arrived.

2026-06-28 • via Nuitee
L
Lilia • family_with_children • us
9
2026-06-08 • via Nuitee
D
Daniel • couple • us
9
2026-06-03 • via Nuitee
C
cabrales • couple • us
10
Pros:

Muy lindo, muy comodo

2026-05-31 • via Nuitee
M
Marius • family_with_children • us
10
I had a good time with my family. I will be back next time
Pros:

Cleanliness of the premise

Cons:

Excellent front desk service

2026-05-29 • via Nuitee