Holiday Inn Express San Antonio East I 10 by IHG

Hotels
•
Holiday Inn Express
8.6 (80 reviews)
1414 Palmyra Drive, San Antonio, Texas, 78109 , San Antonio , US
1-726-2260087

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Free breakfast
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Free self parking
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Breakfast not fresh
Issues with cleanliness in shared areas

Categories

Cleanliness
8.14
Room cleanliness was often mentioned positively, but some complaints about trash and maintenance were noted.
Service
9.11
Staff was described as friendly and helpful, although service during breakfast was criticized.
Location
8.65
The hotel is conveniently located near attractions, contributing positively to the overall experience.
Room Quality
8.6
Rooms were spacious and comfortable as noted in multiple reviews.
Amenities
8.63
Positive remarks about provided soaps and lotions were made, but breakfast options have mixed reviews.
Value for Money
8.59
Considering the amenities and service provided, value was generally perceived as good.
Food and Beverage
8.14
Breakfast received mixed feedback, with some stating it was not fresh.
Overall Experience
8.91
Overall sentiments were very positive, though some aspects require improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:54

Property Description

Welcome to Holiday Inn Express San Antonio East I 10 by IHG, your perfect retreat in the heart of San Antonio!

Recreational Bliss: Dive into relaxation at our refreshing outdoor pool or take advantage of our complimentary wireless internet access to stay connected during your visit.

Comfort Redefined: Experience restful nights in one of our 70 air-conditioned rooms, featuring Select Comfort beds with premium bedding, flat-screen televisions, and luxurious deep soaking bathtubs.

Convenient Amenities: Enjoy a delicious complimentary full breakfast each morning, along with a 24-hour front desk, laundry facilities, and ample free self-parking to ease your stay.

Book your getaway today for a memorable San Antonio experience!

Important information:

Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

8.6
Based on 80 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.91
P
Pedro • family
4
Pros:

Clean room perfect

2025-10-12 • via Nuitee
U
Usman • family
8
Pros:

Clean room

2025-10-12 • via Nuitee
G
Gregory
10
Pros:

Keep doing what you’ve been doing.

2025-10-09 • via Nuitee
L
Lucila R
10
Pros:

Great stay

2025-10-06 • via Nuitee
B
Brittnie • partner
10
Pros:

One of the best beds I’ve ever slept in and the pillows were amazing. Also loved the hotel provided soaps and lotion.

2025-10-03 • via Nuitee
E
El Hassan
6
Pros:

Good breakfast
Friendly and helpful staff

2025-09-29 • via Nuitee
V
Veronica • partner
10
Pros:

I stayed at an accessible room which I almost slipped in the restroom . Great if I had a wheelchair or needed special accommodation…maybe next time staff should ask if it’s ok to get a room like that or a non accessible room

2025-09-26 • via Nuitee
P
Patricia • family
10
Pros:

Great hotel, great breakfast, room was very nice

2025-09-21 • via Nuitee
D
Daisy • partner
8
Pros:

Just about everything was great. Very clean, spacious, and super comfortable bed! My only complaint is that the shower is flat and doesn’t have a liner so water got everywhere each time we showered. That was frustrating. Other than that, it was great and I’d stay here again. Breakfast was also pretty fresh and yummy.

2025-09-21 • via Nuitee
D
David
10
Pros:

Great stay

2025-09-15 • via Nuitee
E
Elizabeth
10
Great stay
Pros:

The whole building smelled amazing. The rooms were clean. The staff was super friendly. Overall a great stay.

2025-09-14 • via Nuitee
T
Tanicia
10
Pros:

The hotel and its staff was very nice. Rooms were clean and relaxing. Staff was sweet.

2025-09-10 • via Nuitee
A
Alejandra • friends
10
Pros:

Location was good, very clean hotel. I would suggest that the day crew be more friendly and attentive to the needs of the guests. We were ready for breakfast at 8:30am and there was literally nothing to eat. I had to go look for the receptionist so he could tell the kitchen staff to bring something. Everything they brought was cold. Then the trashcans were erupting, super discusting and no one came to take care of it. Trash was falling out of the trashcans, discusting. Other than that, room was clean, amenities were clean as well.

2025-09-09 • via Nuitee
O
Omar
10
Close to frost center
Pros:

Stayed here for a concert I attended at the frost center, it’s about 8 minutes away. This place is amazing, super clean and the personnel were very nice.

2025-09-08 • via Nuitee
L
Lucio
10
Too hot even snakes were checking in.
Pros:

We had an awesome stay !!! Great Customer service! It was exciting to say the least. It was so Hot that day even snakes were checking in. We found a little critter chillin in our room. Front desk was very brave to come help remove it from the room.

2025-09-03 • via Nuitee
A
Andrew
10
Pros:

Good stay

2025-08-31 • via Nuitee
R
Raven
10
Pros:

Breakfast was edible. Not fresh

2025-08-29 • via Nuitee
F
Fiona
10
One night
Pros:

Very nice hotel. The breakfast was better than the typical free breakfast.

2025-08-21 • via Nuitee
D
Douglas • family
10
Pros:

The property is clean and updated will definitely stay here again

2025-08-19 • via Nuitee
M
Melissa • family
10
Pros:

I loved how spacious the room was — definitely one of my favorite things about the property. The breakfast was great too, with plenty of good options. Everything was clean and well-kept, and the staff were really friendly and helpful. It felt comfortable and relaxing the whole time I was there.

2025-08-07 • via Nuitee