Hilton Club The Central at 5th New York

Hotels
Hilton Grand Vacations
9.1 (1454 reviews)
12 East 48th Street , New York , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cons:
Inconsistent cleanliness
Room service issues

Categories

Cleanliness
8.48
Some reviews mentioned cleanliness issues, needing improvements.
Service
9.95
Staff received consistent praise for being friendly and helpful.
Location
9.49
Many guests highlighted the hotel's excellent location near attractions.
Room Quality
9.44
Rooms were described as beautiful, spacious, and comfortable.
Amenities
8.47
Limited amenities like no restaurant or bar, but good nearby options.
Value for Money
9.43
Many felt it was worth the cost for the quality provided.
Food and Beverage
7.98
Room service had issues, contributing to lower score.
Overall Experience
9.55
Overall, guests had a fantastic experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:46

Property Description

Prime Location in Midtown East
Located in the heart of New York City, Hilton Club The Central at 5th New York offers easy access to iconic landmarks such as St Patrick's Cathedral, Rockefeller Center, and Radio City Music Hall. Just steps away from the bustling city center and Top of the Rock, our 3-star hotel is the perfect choice for both leisure and business travelers.

Modern Amenities for Comfort
Each room at Hilton Club The Central at 5th New York is thoughtfully designed with air conditioning, a flat-screen TV, and a private bathroom stocked with complimentary toiletries. Guests can enjoy city views from select rooms, along with convenient amenities like a coffee machine, safety deposit box, and plush bedding.

Near Major Attractions
With Grand Central Station, Chrysler Building, and New York Public Library in close proximity, our hotel serves as a convenient hub for exploring the vibrant city. Whether you're here for sightseeing or business, Hilton Club The Central at 5th New York ensures a memorable stay.

Ready to experience the best of New York City? Book your stay at Hilton Club The Central at 5th New York now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JFK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

9.1
Based on 1454 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.49
Room Quality: 9.44
Amenities: 8.47
Value for Money: 9.43
Food and Beverage: 7.98
Overall Experience: 9.55
C
Catherine extended_group fr
9
Un très bon hôtel autant pour le tourisme que pour le business.
Pros:

La situation est idéale et l’hôtel très confortable. La literie est de très bonne qualité. La chambre était propre. La machine à café dans la chambre est appréciable. La salle de bain avec la grande douche à l’italienne est très agréable. La vue depuis les étages élevés est belle. Le personnel est très conciliant notamment les femmes de chambre qui s’adaptent à votre timing.

Cons:

Pas grand chose ! 😊

2026-04-11 via Nuitee
D
Dagmar family_with_children de
10
Top Service, tolle Lage und moderne Zimmerausstattung
Pros:

Tolle geräumige Zimmer

Cons:

Nichts

2026-04-10 via Nuitee
L
Laure couple fr
10
Parfait
Pros:

Très bien situé

Cons:

Rien

2026-04-08 via Nuitee
solo_traveller es
9
2026-04-07 via Nuitee
F
Franziska couple de
10
Top
Pros:

Das Hotel war sehr sauber und top ausgestattet. Das Personal war immer sehr freundlich und hat uns immer weitergeholfen.
Die Lage ist spitzenmäßig. Man hatte nur 5 Min. zum Rockerfellercenter und von dort aus konnte man mit der Ubahn überall hinfahren.

Cons:

-

2026-04-07 via Nuitee
L
Lara family_with_children at
9
Perfekter Aufenthalt mit hervorragendem Service, großem komfortablem Zimmer und traumhafter Lage
Pros:

Unser Aufenthalt in diesem Hotel war von Anfang an einfach perfekt. Bereits an der Rezeption wurden wir sehr freundlich empfangen, und das Personal war jederzeit hilfsbereit und zuvorkommend.

Ein besonderes Lob geht an das Zimmermädchen Olga – sie war immer sofort zur Stelle und hat sich um all unsere Wünsche gekümmert. Der Service war wirklich außergewöhnlich: Wasser und andere Bestellungen konnten jederzeit aufgegeben werden und wurden direkt aufs Zimmer gebracht.

Das Zimmer war groß, das Bett sehr bequem und die Aussicht am Abend war besonders schön – vor allem die beleuchteten Gebäude haben eine tolle Atmosphäre geschaffen.

Die Zimmerreinigung fand täglich statt, und die Handtücher wurden jeden Tag frisch gewechselt, was wir sehr geschätzt haben.

Auch die Lage des Hotels ist unschlagbar – alles ist bequem zu Fuß erreichbar, besser geht es wirklich nicht.

Wir waren rundum zufrieden und würden dieses Hotel jederzeit wieder buchen. Absolut empfehlenswert!

Cons:

Alles war top

2026-04-07 via Nuitee
R
Roberto couple sv
9
Muy muy buena estadia, no nos queriamos ir.
Pros:

El staff fue exelente, el cuarto y vista muy lindo, ubicacion excelente, no incluia desayuno.

Cons:

No se podia entrar al lounge de los propietarios y pasaba encendido sin nadie alli. El elevador un poco lento y costaba que aceptara la tarjeta.

2026-04-07 via Nuitee
K
Karen family_with_children at
10
Eine exzellente Basis, um New York zu entdecken!
Pros:

Das Zimmer war super sauber, sehr stylisch und geräumig mit toller Aussicht!

Cons:

-

2026-04-06 via Nuitee
L
Lorenzo couple it
9
2026-04-05 via Nuitee
N
nuria esther couple es
10
2026-04-05 via Nuitee
C
Cheryl couple us
10
Better than expected.
Pros:

Great location. Very clean and spacious rooms. Great price.

Cons:

Nothing

2026-04-03 via Nuitee
J
Jacopo couple it
9
2026-04-02 via Nuitee
B
BARBARA couple ar
10
2026-03-27 via Nuitee
S
Szilvi couple hu
8
Great days - great trip!
Pros:

Location was really great

Cons:

Contacting the hotel and getting response to inquiries is not their szrong point. Even a simple room setup wasn’t done, despite us requesting it twice. Apart from that we were satisfied w everything else.

2026-03-26 via Nuitee
S
Sabine couple fr
10
2026-03-23 via Nuitee
H
Heikki solo_traveller fi
10
2026-03-21 via Nuitee
A
Asimakoulas couple gr
9
Would recommend
Pros:

Location & room size were perfect

2026-03-15 via Nuitee
A
ALBERTO couple es
10
2026-03-10 via Nuitee
J
John couple us
10
2026-03-09 via Nuitee
J
Jesse couple us
10
2026-03-09 via Nuitee