Millsap Suites by Pioneer Pocket Hotel

Hotels
Independent
9.4 (127 reviews)
1116 Broadway St, Lubbock, Texas, 79401 , Lubbock , US

Facilities

Free WiFi
Wheelchair accessible
Smoke-free property
Free self parking
Well-lit path to entrance
Stair-free path to entrance

Review Highlights

Pros:
Clean rooms
Great location
Nice amenities
Beautiful decor
Convenient access
Cons:
Issues with noise
Concerns over cleanliness in some areas
Beds not comfortable for everyone

Categories

Cleanliness
8.5
Many reviews highlight the cleanliness of the rooms, but some mention issues with carpet cleanliness and bugs.
Service
9.5
Overall, service was described as standard for the hotel tier, with most guests having a smooth experience.
Location
10
Location is frequently praised for its convenience and proximity to downtown and Texas Tech.
Room Quality
9.3
Rooms generally noted as beautiful with some specific concerns about bed comfort.
Amenities
9.7
Guests appreciated the amenities, especially the large TVs and toiletries provided.
Value for Money
9.7
Several guests described it as a great value, particularly given the overall quality.
Food and Beverage
9
Not mentioned explicitly, but breakfast options and local eateries were appreciated.
Overall Experience
9.5
Most guests expressed a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:53

Property Description

Convenient Location

Discover a cozy stay at Millsap Suites by Pioneer Pocket Hotel, located in the heart of Downtown Lubbock. Explore nearby attractions such as Carlock Building, Lake Alan Henry, and McPherson Cellars Winery within minutes of our property.

Modern Amenities

Relax in one of our 6 well-appointed guestrooms featuring complimentary Wi-Fi, rainfall showerheads, and designer toiletries. Feel at home with our attentive service and comfortable accommodations.

Nearby Landmarks

Immerse yourself in the city's vibrant culture with quick access to Louise Hopkins Underwood Center for the Arts, Buddy Holly Center, and Mackenzie Park. Enjoy the convenience of being just a short drive away from Preston Smith Intl. Airport.

Book your stay at Millsap Suites by Pioneer Pocket Hotel for a memorable Lubbock experience.

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.4
Based on 127 reviews
Cleanliness: 8.5
Service: 9.5
Location: 10
Room Quality: 9.3
Amenities: 9.7
Value for Money: 9.7
Food and Beverage: 9
Overall Experience: 9.5
J
Josh
10
Nice suite!
Pros:

The Buddy Holly Center is in walking distance as well as the Lubbock Brewery (I recommend both). The room was very nice and clean and provided for a convenient, comfortable stay.

2025-10-09 via Nuitee
K
Ken
10
Pros:

Everything from parking to check-in was excellent! The room is beautifully appointed and very comfortable and clean. We were within walking distance from the arts district and there were numerous restaurants and coffee shops within walking distance as well. We loved our stay and will check here first when we’re coming to the area!

2025-10-04 via Nuitee
K
Katherine
10
Pros:

Cute little suite, just what I needed for my quick work trip!

2025-10-03 via Nuitee
M
Misty
10
Pros:

Huge room and always clean.

2025-09-26 via Nuitee
P
Phillip family
10
Pros:

This property is amazing. Very convenient downtown location. Super clean and comfortable and the contactless check in process was great. Will be our go to next time we are in Lubbock!

2025-09-26 via Nuitee
L
Laura
8
Pros:

I stayed in #6, The Depot. This unit is on the end right by Broadway, a busy downtown street, and the three windows in the living area all open onto that street. I heard a lot of traffic noise, plus voices in the morning from the busy law office whose entrance is next door. No sleeping late in this unit. The TV offers no network channels, and there’s no way to get ice even though there’s an ice bucket. Overall I like staying in the Millsap Suites, but I will never book #6 again.

2025-09-25 via Nuitee
R
Rebecca
8
Awful beds, great room.
Pros:

Beautiful room. Easy access. The fold out couch was the absolute worst. The queen size bed in the room was extremely higher at the foot verses the top. This is how we figured out the sofa bed was hideous. Everything else was wonderful.

2025-09-21 via Nuitee
S
Stephanie
10
Pros:

Rooms are clean and just right for a weekend of Tech football! Walk across the street and eat at The West Table and then the next morning have a delicious latte and slice of frittata at Nashwell. Wonderful linens and towels.

2025-09-14 via Nuitee
D
don
10
Downtown Gem
Pros:

A gem in the middle of downtown Lubbock. Convenient to TEXAS tech. Will stay there again.

2025-09-02 via Nuitee
S
Stephanie
10
Nice place and proximity to everything Texas Tech!
Pros:

Wonderful stay and very nicely appointed with great fluffy towels and very nice toiletries. My only suggestion is new sheets for the bed they were over washed and had pilled making them rough. I have rebooked already for our next weekend in Lubbock!

2025-08-31 via Nuitee
V
Victoria
10
Beautiful room but thin walls.
Pros:

Very clean room. This place has everything you could possibly need;)
I forgot my toothpaste and it was there.
The tvs are huge with a thousand channels.
AC worked great. Parking and entry were very simple.

2025-08-25 via Nuitee
V
Verified traveler
10
excellent
Pros:

was very good !!!

2025-08-25 via Nuitee
W
Whitney
10
Pros:

Great location, super cute decor, very clean and comfortable.

2025-08-23 via Nuitee
D
David
10
Pros:

I would book it again. The amenities were great and the location was great

2025-08-19 via Nuitee
R
Rita
10
Pros:

Such a nice place!! Will definitely book again!!

2025-08-18 via Nuitee
D
Devin
8
Please fix the A/C
Pros:

The place was nice but the A/C was Broke which made my sleep far from comfortable.

2025-08-08 via Nuitee
M
Monica
10
EST in Lub
Pros:

I enjoy my stay and the room had everything I needed.

2025-08-07 via Nuitee
C
Collin
10
Awesome value
Pros:

By far the best hotel I’ve ever stayed in in Lubbock. Check-in and parking are very easy, and the room perfectly clean with a great array of toiletries.

2025-08-06 via Nuitee
S
Stephanie
10
Pros:

Wonderful, renovated suite with fine furnishings and finishes. The area is pretty noisy, but I was able to make a short-notice reservation. Would stay here again!

2025-08-04 via Nuitee
J
Jessica
8
Pros:

Here’s the good, bad and ugly. This place is cool- like a little apartment. Beautifully renovated, a great set up and amazing tall ceilings. We were WOWED when we walked in. AC was cold and things seemed awesome. Downside- the carpets were not clean, a few bugs in the bed, and the bathtub was completely clogged. The overall is that although the renovations are amazing, no manager on site creates a place that is not very cared for.

2025-07-27 via Nuitee