Hotel Pergola Jamaica JFK

Hotels
5.1 (2077 reviews)
183-02 Jamaica Avenue , Queens , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Wheelchair accessible
Lower bathroom sink
Fire extinguishers
Invoice provided
See all facilities

Review Highlights

Pros:
Location to public transportation
Front desk staff helpful
Cons:
Filthy and dirty conditions
Uncomfortable bed and room issues

Categories

Cleanliness
2.54
Numerous complaints about the cleanliness of the rooms and facilities.
Service
7.02
Some positive remarks about staff, but overall, reception was rude.
Location
7.56
Location was appreciated for its proximity to the airport and public transport.
Room Quality
4
Multiple mentions of issues like uncomfortable beds and cigarette smells.
Amenities
4.53
General dissatisfaction with amenities like heating, cooling, and cleanliness.
Value for Money
4.49
Many guests felt that they were overcharged or did not receive value.
Food and Beverage
5.64
No specific comments were made about food and beverage options.
Overall Experience
5.01
General sentiment is very negative with frequent mentions of discomfort and dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:37

Property Description

City Views and Convenient Location
Hotel Pergola Jamaica JFK, located in Queens, offers stunning views of the city. Situated just 5.6 km from Belmont Park Race Track, this 3-star hotel provides easy access to key attractions like Citi Field and Nassau Veterans Memorial Coliseum.

Comfortable Rooms with Modern Amenities
Each room at Hotel Pergola Jamaica JFK is thoughtfully equipped with a desk, flat-screen TV, and private bathroom. Guests can enjoy the convenience of free WiFi, air conditioning, and plush bed linen during their stay.

Accessible to Major Landmarks
Conveniently positioned near Aqueduct Racetrack and Arthur Ashe Stadium, this hotel is only 10 km away from John F. Kennedy International Airport, ensuring a seamless travel experience.

Experience comfort and convenience at Hotel Pergola Jamaica JFK - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.1
Based on 2077 reviews
Cleanliness: 2.54
Service: 7.02
Location: 7.56
Room Quality: 4
Amenities: 4.53
Value for Money: 4.49
Food and Beverage: 5.64
Overall Experience: 5.01
C
Curtis • extended_group • us
7
2026-02-12 • via Nuitee
M
Mohamed Shameer • solo_traveller • us
8
We will come back soon
Pros:

Yes

Cons:

We have to make more clean

2026-02-08 • via Nuitee
W
Watson • solo_traveller • us
2
2026-02-08 • via Nuitee
J
Jarelle • solo_traveller • us
10
2026-01-30 • via Nuitee
O
Orli • family_with_children • us
10
Pros:

Everything

Cons:

N/A

2026-01-29 • via Nuitee
D
Donna • solo_traveller • us
8
My stay was restful
Pros:

Convince

Cons:

No coffee or tea maker in room

2026-01-28 • via Nuitee
V
vipin kumar • couple • ca
1
Totally waste of money
Pros:

There is nothing to like in that property

Cons:

Disgusting stains on bed sheet and stains on pillow and burned patches on blankets. I waste my money. No cover on lamps no garbage bins. Sink jammed with water smelly

2026-01-28 • via Nuitee
Y
Youdeline • solo_traveller • us
1
I had to change rooms because the covers on the bed had burn holes all over .. pillows where disgusting.. the rooms smel
Pros:

It was convenient from the train station

Cons:

Everything! On the hotel website it portrays this hotel to be a nice and clean hotel but once I got there it was hell on earth. I had no option but to stay there cause it wasn’t refundable and was was in the middle of a snow storm .

2026-01-27 • via Nuitee
A
Arias R. • family_with_children • us
6
Cons:

Mal el servicio de limpieza

2026-01-27 • via Nuitee
G
Garrett • couple • us
5
2026-01-26 • via Nuitee
G
Garrett • family_with_children • us
5
2026-01-26 • via Nuitee
G
Garrett • couple • us
5
2026-01-26 • via Nuitee
Y
yolanda • couple • us
5
2026-01-25 • via Nuitee
M
Matthew • couple • us
10
2026-01-25 • via Nuitee
J
Jeffrey • couple • us
8
Pros:

Nothing

Cons:

1 place to heat food up was not clean. Both in / out of the microwave

2026-01-24 • via Nuitee
K
Kamali • couple • us
8
2026-01-23 • via Nuitee
B
Beltran • family_with_children • us
8
2026-01-23 • via Nuitee
A
Ahmad • couple • us
1
2026-01-23 • via Nuitee
E
Elhadji • solo_traveller • us
4
2026-01-23 • via Nuitee
E
Elifort • couple • us
10
2026-01-21 • via Nuitee