Hotel Pergola Jamaica JFK

Hotels
5.1 (2077 reviews)
183-02 Jamaica Avenue , Queens , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Wheelchair accessible
Lower bathroom sink
Fire extinguishers
Invoice provided
See all facilities

Review Highlights

Pros:
Location to public transportation
Front desk staff helpful
Cons:
Filthy and dirty conditions
Uncomfortable bed and room issues

Categories

Cleanliness
2.54
Numerous complaints about the cleanliness of the rooms and facilities.
Service
7.02
Some positive remarks about staff, but overall, reception was rude.
Location
7.56
Location was appreciated for its proximity to the airport and public transport.
Room Quality
4
Multiple mentions of issues like uncomfortable beds and cigarette smells.
Amenities
4.53
General dissatisfaction with amenities like heating, cooling, and cleanliness.
Value for Money
4.49
Many guests felt that they were overcharged or did not receive value.
Food and Beverage
5.64
No specific comments were made about food and beverage options.
Overall Experience
5.01
General sentiment is very negative with frequent mentions of discomfort and dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:37

Property Description

City Views and Convenient Location
Hotel Pergola Jamaica JFK, located in Queens, offers stunning views of the city. Situated just 5.6 km from Belmont Park Race Track, this 3-star hotel provides easy access to key attractions like Citi Field and Nassau Veterans Memorial Coliseum.

Comfortable Rooms with Modern Amenities
Each room at Hotel Pergola Jamaica JFK is thoughtfully equipped with a desk, flat-screen TV, and private bathroom. Guests can enjoy the convenience of free WiFi, air conditioning, and plush bed linen during their stay.

Accessible to Major Landmarks
Conveniently positioned near Aqueduct Racetrack and Arthur Ashe Stadium, this hotel is only 10 km away from John F. Kennedy International Airport, ensuring a seamless travel experience.

Experience comfort and convenience at Hotel Pergola Jamaica JFK - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.1
Based on 2077 reviews
Cleanliness: 2.54
Service: 7.02
Location: 7.56
Room Quality: 4
Amenities: 4.53
Value for Money: 4.49
Food and Beverage: 5.64
Overall Experience: 5.01
B
Benjamin • couple • us
9
2026-04-10 • via Nuitee
L
Laura • couple • us
10
2026-04-09 • via Nuitee
K
KennyProductionNyc Inc. • couple • us
10
Excellent
Pros:

Everything

Cons:

Noth

2026-04-09 • via Nuitee
J
Jeffrey • couple • us
7
2026-04-09 • via Nuitee
M
Monique • couple • us
1
2026-04-08 • via Nuitee
L
Lauryn • couple • au
5
2026-04-07 • via Nuitee
J
Jason • family_with_children • us
5
2026-04-06 • via Nuitee
J
Jeffrey • couple • us
8
2026-04-06 • via Nuitee
J
Juan • family_with_children • us
3
Cons:

I didn't get the room I booked.

2026-04-02 • via Nuitee
S
Stacey • couple • us
10
2026-04-02 • via Nuitee
O
Oladayo • solo_traveller • us
5
2026-03-31 • via Nuitee
C
Cubillos • family_with_children • us
7
2026-03-30 • via Nuitee
C
Cheryl • couple • us
3
This is a place for a short stay if you need to sleep other then that don’t stay here
Pros:

The fast check-in

Cons:

The room was terrible there was holes from cigarettes in the blanket holes in the walls the tv was broken and the bathroom door was broken

2026-03-28 • via Nuitee
F
Furline • couple • us
8
Great price hotel in a disappointing location
Pros:

Everything but location

Cons:

Location

2026-03-26 • via Nuitee
E
Eduardo • family_with_children • us
5
2026-03-26 • via Nuitee
Y
Yamid • solo_traveller • us
2
2026-03-22 • via Nuitee
C
Cherelle • couple • tt
1
I requested a refund
Cons:

The hotel was nasty the rooms were full of cigarette smoke and very dirty

2026-03-19 • via Nuitee
S
Shemaya • couple • jm
1
Horrible
Pros:

Nothing

Cons:

The rooms were wreaking with smoke, the sheets had cigarette burns all over them and even after changing rooms 3 times it was the same result

2026-03-19 • via Nuitee
Y
Yormie W Belizaire • couple • us
10
Pros:

Everything

2026-03-18 • via Nuitee
M
Manuelita • couple • us
1
2026-03-15 • via Nuitee