MainStay Suites Carlisle - Harrisburg

Hotels
•
Main Stay Suites
8.3 (267 reviews)
1405 Dennison Circle , Carlisle , US
+1 717-906-5600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfortable beds
Good, convenient location
Very good value for money
Spacious rooms and useful in-room fridge
Friendly/helpful staff in several instances
ADA-accessible rooms available
Cons:
Cleanliness issues: dirty floors, hair, stained hallways
Poor breakfast selection (lack of protein)
Check-in and front-desk problems (including key to occupied room)
Maintenance problems: clogged toilets, loud exhaust fan, broken cabinet hinge
No cable/TV or small TV issues and occasional outages
Room availability/booking mix-ups and occasional price surges

Categories

Cleanliness
6.5
Multiple reviews report dirty floors, strands of hair in bathrooms and beds, stained carpeted hallways and uncleaned common areas, plugged toilets and inconsistent housekeeping — cleanliness perceived as below standard.
Service
8.2
Mixed: several guests described friendly and helpful staff resolving payment issues and lost items, but there are notable service failures (horrible check-in with key to occupied room, overworked front desk, refusal of discount) indicating inconsistent service quality.
Location
9.5
Consistently praised as convenient and easy to get to — close to highway and nearby amenities/diners, making location a strong positive across reviews.
Room Quality
8.5
Rooms often described as spacious with comfortable beds and useful fridges, but some maintenance issues (mattress wrapped in plastic, loud exhaust fan, loose cabinet hinge, heavy doors on accessible rooms) reduce the score slightly.
Amenities
8.2
Basic amenities present (fridge, ADA compliance, TVs), but guests noted small TVs, occasional cable outages and limited breakfast offerings — overall adequate but with some shortfalls.
Value for Money
9.7
Frequently cited as very good value for the price by multiple reviewers; one complaint about a holiday price increase, but overall strong value perception.
Food and Beverage
6.8
Breakfast repeatedly criticized for limited selection and lack of protein options (eggs, bacon/sausage); described as not very good by several guests.
Overall Experience
9
Overall stay impressions are positive due to comfortable beds, good location and strong value, though marred for some by poor check-in experiences and cleanliness/maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Modern Amenities and Comfortable Rooms
MainStay Suites Carlisle - Harrisburg offers air-conditioned rooms equipped with all the essentials for a comfortable stay, including a coffee machine, fridge, and flat-screen TV.

Convenient Facilities for Business and Leisure
Guests can take advantage of the hotel's business center for work purposes or unwind in the snack bar for a relaxing break during their stay.

Ideal Location for Exploring
Situated near major attractions like the National Civil War Museum and Pennsylvania State Capitol, our non-smoking property provides easy access to key destinations. Book your stay at MainStay Suites Carlisle - Harrisburg for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 267 reviews
Cleanliness: 6.5
Service: 8.2
Location: 9.5
Room Quality: 8.5
Amenities: 8.2
Value for Money: 9.7
Food and Beverage: 6.8
Overall Experience: 9
B
Bradley • couple • us
1
Pros:

We didn't stay cause they had no rooms that were cleaned and available.

Cons:

If our booking was available.

2026-10-30 • via Nuitee
T
Tim • couple • us
10
2026-10-28 • via Nuitee
J
Joyce • couple • us
9
2026-10-21 • via Nuitee
S
Serge • family_with_children • ca
2
Ordinaire
Pros:

Confort du lit

Cons:

Nous avons changé de chambre trois fois
Chambre 102: les draps tous en boules sur le lit et le ménage pas fait
Chambre 217: les toilettes bouchées
Chambre 221: la porte de la salle de bain ne fermait pas.
Sérieux problème de management et d'entretien

2026-10-19 • via Nuitee
L
Lori • solo_traveller • us
8
Pros:

Comfortable bed. Nice fridge. Good Location. Friendly staff.

Cons:

Mattress wrapped in plastic and very hot. They did cover with cloth cover after we complained.
Not a very good breakfast. Very few breakfast items were offered.

2026-09-19 • via Nuitee
C
Campbell • solo_traveller • us
7
Pros:

The young girl at walk in seemed over worked. On nights . Too much for her. TV 's way too small for the rm. Could only see it from one bed. We did miss a cooler there and so.eone found it & brought it in & they kept till we got back there. Which we appreciated!!!

2026-09-14 • via Nuitee
D
Dodge • solo_traveller • us
9
Pros:

Location was very convenient. The diner , Walnut Bottom Family Diner was amazing. The room was spacious and very comfortable

Cons:

Lack of Service at the front desk

2026-09-07 • via Nuitee
C
Chihming • couple • us
8
A spacious room, though the breakfast menu would benefit from more balanced, protein
Pros:

The room was spacious and comfortable.

Cons:

The breakfast selection lacked protein options, leaning heavily towards sugary foods like pancakes and sweetened yogurt.

2026-08-28 • via Nuitee
J
John • couple • us
6
The hotel was good but the check in experience was bad.
Pros:

The breakfast needed more options like eggs and bacon or sausage.

Cons:

The check in experience was horrible. I was given a key to an already occupied room, open the door to that room to find it already in use. I was horrified.

2026-08-27 • via Nuitee
J
James • couple • us
6
Cons:

The toilet was plugged Several lights did not work! I asked for a discount was told no by the manager because i used Booking.com!

2026-08-23 • via Nuitee
P
Paul • solo_traveller • us
9
Pros:

There was a mix up with a handicapped accessible room, but it was quickly sorted out and pleasantly.

2026-08-17 • via Nuitee
J
Jon • extended_group • us
7
2026-08-13 • via Nuitee
J
Joanna • solo_traveller • us
10
Very nice just a bit pricy
Pros:

Clean large room. ADA compliance. The bed was so comfy

Cons:

The price hike over fathers day weekend

2026-08-05 • via Nuitee
A
Angie • solo_traveller • us
5
Pros:

The bed was very comfortable.

Cons:

Floor was dirty, especially in corners. Lots of strands of black hair in the bathroom on the floor, sink and bathtub as well in the bed between the flat and fitted sheets
The bathroom exhaust fan was very loud. The kitchen cabinet door wasnt connected to both door hinges and fell down when opened, held on by one hinge instead of two

2026-08-04 • via Nuitee
T
Tami • solo_traveller • us
10
Pros:

Location and price

Cons:

Nothing

2026-08-04 • via Nuitee
R
raidraid • solo_traveller • ee
1
2026-08-02 • via Nuitee
S
Sharon • couple • us
9
Very comfortable
Pros:

Nicely equipped rooms.

Cons:

No eggs or bacon/sausage for breakfast.

2026-07-25 • via Nuitee
S
Sara • couple • us
8
2026-07-21 • via Nuitee
K
Ken • solo_traveller • us
5
“If you had to stay there, sure.” Otherwise nothing special at all.
Pros:

Beds comfortable.

Cons:

Dirty and stained carpeted hallways. Uncleaned hardwood floors in the common areas and elevators.

2026-07-16 • via Nuitee
D
Dunson • solo_traveller • us
8
2026-07-13 • via Nuitee