MainStay Suites Carlisle - Harrisburg

Hotels
Main Stay Suites
8.9 (447 reviews)
1405 Dennison Circle , Carlisle , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good room size
Value for money
Cons:
Cleanliness issues
Limited food options
Service responsiveness

Categories

Cleanliness
8.19
There were complaints about unclean rooms and general cleanliness issues.
Service
9.16
Staff were described as friendly and professional, but some reviews indicated a lack of responsiveness.
Location
9.2
The location was satisfactory, though some reviews expressed a lack of nearby amenities.
Room Quality
9.15
Rooms were generally praised, with some positive notes on size and facilities.
Amenities
8.68
Amenities were adequate but could use more variety, especially for dietary needs.
Value for Money
9.64
Guests felt they received good value for their money, especially for longer stays.
Food and Beverage
7.69
Some guests noted lack of options, particularly for special dietary requirements.
Overall Experience
9.46
Most reviewers expressed satisfaction, despite some serious complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 04:15

Property Description

Modern Amenities and Comfortable Rooms
MainStay Suites Carlisle - Harrisburg offers air-conditioned rooms equipped with all the essentials for a comfortable stay, including a coffee machine, fridge, and flat-screen TV.

Convenient Facilities for Business and Leisure
Guests can take advantage of the hotel's business center for work purposes or unwind in the snack bar for a relaxing break during their stay.

Ideal Location for Exploring
Situated near major attractions like the National Civil War Museum and Pennsylvania State Capitol, our non-smoking property provides easy access to key destinations. Book your stay at MainStay Suites Carlisle - Harrisburg for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 447 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 9.15
Amenities: 8.68
Value for Money: 9.64
Food and Beverage: 7.69
Overall Experience: 9.46
C
Chihming couple us
8
A spacious room, though the breakfast menu would benefit from more balanced, protein
Pros:

The room was spacious and comfortable.

Cons:

The breakfast selection lacked protein options, leaning heavily towards sugary foods like pancakes and sweetened yogurt.

2026-08-28 via Nuitee
J
John couple us
6
The hotel was good but the check in experience was bad.
Pros:

The breakfast needed more options like eggs and bacon or sausage.

Cons:

The check in experience was horrible. I was given a key to an already occupied room, open the door to that room to find it already in use. I was horrified.

2026-08-27 via Nuitee
J
James couple us
6
Cons:

The toilet was plugged Several lights did not work! I asked for a discount was told no by the manager because i used Booking.com!

2026-08-23 via Nuitee
P
Paul solo_traveller us
9
Pros:

There was a mix up with a handicapped accessible room, but it was quickly sorted out and pleasantly.

2026-08-17 via Nuitee
J
Jon extended_group us
7
2026-08-13 via Nuitee
J
Joanna solo_traveller us
10
Very nice just a bit pricy
Pros:

Clean large room. ADA compliance. The bed was so comfy

Cons:

The price hike over fathers day weekend

2026-08-05 via Nuitee
A
Angie solo_traveller us
5
Pros:

The bed was very comfortable.

Cons:

Floor was dirty, especially in corners. Lots of strands of black hair in the bathroom on the floor, sink and bathtub as well in the bed between the flat and fitted sheets
The bathroom exhaust fan was very loud. The kitchen cabinet door wasnt connected to both door hinges and fell down when opened, held on by one hinge instead of two

2026-08-04 via Nuitee
T
Tami solo_traveller us
10
Pros:

Location and price

Cons:

Nothing

2026-08-04 via Nuitee
R
raidraid solo_traveller ee
1
2026-08-02 via Nuitee
S
Sharon couple us
9
Very comfortable
Pros:

Nicely equipped rooms.

Cons:

No eggs or bacon/sausage for breakfast.

2026-07-25 via Nuitee
S
Sara couple us
8
2026-07-21 via Nuitee
K
Ken solo_traveller us
5
“If you had to stay there, sure.” Otherwise nothing special at all.
Pros:

Beds comfortable.

Cons:

Dirty and stained carpeted hallways. Uncleaned hardwood floors in the common areas and elevators.

2026-07-16 via Nuitee
D
Dunson solo_traveller us
8
2026-07-13 via Nuitee
T
Tardif solo_traveller us
9
2026-07-10 via Nuitee
D
David couple us
8
Clean room for a decent price.
Pros:

Very good value for the money. Because it’s an extended stay, there isn’t daily maid service. That didn’t matter to us - we were only there two nights.

I had an issue with my credit card. The staff was great in working with me until it was straightened out by the credit card company.

Cons:

We were assigned a handicapped room (didn’t need one or ask for one). Everything was lower which took a little adjustment.

We found the door required a tremendous amount of effort to open - we questioned how a handicapped person could get it open without help.

2026-07-08 via Nuitee
Y
Yunus family_with_children us
9
2026-07-06 via Nuitee
K
Kelli couple us
7
If my two complaints were to be fixed I would definitely stay again!
Pros:

Was close off highway so quick to get to. Nice that sheetz was 5 mins away.

Cons:

No cable! Said had outage but asked others in hotel and they said had in their rooms. Just don’t think they wanted to bother moving us at 1130pm. Also the water took like 5 mins to get hot water in shower.

2026-07-06 via Nuitee
E
Eric couple us
8
2026-07-05 via Nuitee
T
Taleen solo_traveller us
10
2026-07-03 via Nuitee
K
Ketchum-Parker family_with_children us
6
Pros:

The room was good. The hotel facility itself was fair. However, the toilet was broke and there was a horrible smell outside the hotel.

Cons:

They didnt offer anything for broken toilet.

2026-06-30 via Nuitee