Residence Inn by Marriott Hamburg Altona

Hotels
•
Residence Inn
8.5 (270 reviews)
Kuehnehoefe 10 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Good breakfast variety
Comfortable and modern rooms
Excellent location
Cons:
Room cleanliness issues
Poor lighting in some rooms
Inconvenience with check-in at partner hotel

Categories

Cleanliness
7.46
There were reports of dirty toppers and some concerns about the overall cleanliness.
Service
8.93
Positive comments about good staff and service, but some issues with personal interactions.
Location
8.97
Central location suitable for city exploration and public transport access.
Room Quality
8.42
Modern rooms and good overall space, although there were some complaints about lighting and comfort.
Amenities
8.45
Good amenities mentioned, though some guests desired additional features like effective lighting in bathrooms.
Value for Money
8.41
Some guests felt that the price did not match their expectations.
Food and Beverage
8.96
Many positive reviews about the breakfast quality and variety.
Overall Experience
8.43
Guests reported a generally pleasant stay with notable highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:22

Property Description

Luxurious Accommodation with Modern Amenities
Residence Inn by Marriott Hamburg Altona offers upscale rooms with a kitchen, dining area, and free toiletries. Enjoy the convenience of a fitness centre and private parking during your stay.

Convenient Location for Business and Leisure
Located near Hamburg Fair and Volksparkstadion, this non-smoking hotel also provides free WiFi and a shared lounge. Explore the city with ease, as the Port of Hamburg is just 3.8 km away.

Exceptional Services and Multilingual Staff
Indulge in the in-house bar, business area, and restaurant at the hotel. Benefit from the helpful reception staff fluent in Arabic, German, English, and Thai for a personalized experience.

Experience comfort and convenience at Residence Inn by Marriott Hamburg Altona. Book your stay now for a memorable trip.

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Location

Guest Reviews

8.5
Based on 270 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 8.43
P
Philipp • family_with_children • de
8
2026-07-25 • via Nuitee
R
Rasmus • family_with_children • dk
9
2026-07-25 • via Nuitee
C
Christina • couple • de
7
2026-07-24 • via Nuitee
G
Gerald • couple • de
8
Pros:

Große neuwertige und moderne Zimmer mit eigener Küche.

Cons:

Ein Teil des Hotels wird von Flüchtlingen (wahrscheinlich Ukrainern) als Unterkunft genutzt. Diese belegten den ganzen Tag die öffentlichen Bereiche (Lobby und Aussenbereich) um dort zu trinken.

2026-07-24 • via Nuitee
N
Natalia • solo_traveller • no
9
2026-07-23 • via Nuitee
M
Martin • solo_traveller • dk
8
2026-07-21 • via Nuitee
P
Pascal • solo_traveller • de
6
2026-07-19 • via Nuitee
W
Wache • solo_traveller • de
9
Super für den HH Kurztrip
Pros:

Alles super, Personal sehr freundlich und hilfsbereit.
Zimmer groß und mit allem ausgestattet was man braucht.
SBahn Ottensen in Laufnähe.

Cons:

Uns war die Matratze zu weich und wir mögen beide jeder seine eigene Bettdecke.

2026-07-17 • via Nuitee
I
Ina • solo_traveller • de
8
Pros:

Sehr ruhige Zimmer . Personal freundlich und wir haben früher ins Zimmer einchecken können.
Vielen herzlichen Dank dafür.

Cons:

Zimmerpersonal hat Kaffee im Kühlschrank verschüttet und ich hab alles putzen müssen . Wurst war kaputt dadurch .Als wir ankamen im Zimmer war nicht alles sauber

2026-07-17 • via Nuitee
J
Jutta • family_with_children • de
8
2026-07-16 • via Nuitee
H
Hans-Günter • family_with_children • de
9
Gerne wieder, zum Beispiel als Unterkunft für Musicalbesuch
Pros:

Gutes Frühstück, S-Bahn Haltestelle in der Nähe, um in die City zu kommen.

2026-07-15 • via Nuitee
R
Renate • solo_traveller • de
9
2026-07-12 • via Nuitee
O
Ousseynou • family_with_children • fr
9
Top
2026-07-12 • via Nuitee
C
Carmen • couple • de
9
2026-07-10 • via Nuitee
J
Johanna • family_with_children • fi
9
2026-07-08 • via Nuitee
S
Simon • extended_group • de
8
2026-07-05 • via Nuitee
P
Pauline • couple • de
8
2026-07-01 • via Nuitee
A
Andreas Faye • family_with_children • no
8
Behagelig overnatting på bilferie
Pros:

Rent og pent, god seng. Sovesofa var ikke så behagelig. God frokost, hyggelig ansatte. Bra parkering og god mulighet for lading av elbil (11kW).

Cons:

Sovesofa var ikke så behagelig. Veldig trang nedkjøring til garasje

2026-06-30 • via Nuitee
M
Monika • solo_traveller • de
8
Pros:

Ruhige Lage,
Einchecken nur im neben Hotel Moxy möglich. Zimmer Ausstattung war sehr gut, alles sauber. 24 Stunden freie Getränke, Tee ,Kaffee, Wasser.

Cons:

Wir haben die meiste Zeit im Moxy gefrühstückt, weil der Frühstücksraum im Residence Inn, viel zu kalt war. ( Klimaanlage)
Aufgefallen ist uns, das sehr viele Osteuropäische Menschen im Hotel gewohnt haben. Man konnte sehen das sie keine normalen Hotelgäste waren, am Frühstücksbuffet wurden unmengen von Lebensmittel auf einem Tablett mit aufs Zimmer genommen.

2026-06-28 • via Nuitee
J
Jutta • family_with_children • de
6
N/A
Pros:

Lage, Sauberkeit

Cons:

Unklar, warum sich alles im Hotel / Restaurant Moxy nebenan abspielt. Rezeption im Residence Inn nicht besetzt.

2026-06-25 • via Nuitee