Four Points Flex by Sheraton Utsunomiya

Hotels
•
Four Points Express
7.7 (1352 reviews)
1-9-3, Shukugo , Utsunomiya , JP
+81 28-614-5500

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Massage services
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Review Highlights

Pros:
Clean and well-kept facilities
Polite and helpful staff
Good breakfast options
Cons:
Cleanliness issues in rooms
Some amenities not functioning properly
Limited space in some rooms

Categories

Cleanliness
6.38
Several reviews pointed out hair and cleanliness issues which affected the experience.
Service
8.35
Staff are generally described as polite and helpful, ensuring a good service experience.
Location
7.89
Conveniently located near transportation, though some mention a slight distance from the station.
Room Quality
6.84
Rooms are generally clean and well-kept, but some had issues with space and amenities.
Amenities
7.87
Good range of amenities available, though some reviews noted issues with specific items.
Value for Money
8.33
Many guests found good value in their stay, especially with breakfast included.
Food and Beverage
8.38
Breakfast received positive mentions for taste, despite some limited options.
Overall Experience
7.55
Overall sentiment indicates satisfaction, but with caveats related to cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:05

Property Description

Convenient Location
Located in Utsunomiya, UNIZO INN Express Utsunomiya offers easy access to popular attractions such as Nikko Toshogu Shrine and Futarasan Shrine, all within a short distance from the hotel.

Modern Amenities
Enjoy the convenience of free WiFi throughout the property during your stay at UNIZO INN Express Utsunomiya. Relax in comfortable accommodations after exploring the nearby sights.

Accessible Transportation
With Utsunomiya Station just 800 meters away and the Ibaraki Airport within 80 km, traveling to and from the hotel is hassle-free for guests. Book your stay now at UNIZO INN Express Utsunomiya for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 1352 reviews
Cleanliness: 6.38
Service: 8.35
Location: 7.89
Room Quality: 6.84
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 7.55
N
NARUTO • solo_traveller • jp
5
値段に対する満足度は低め
Cons:

周辺の夜の治安の悪さ

2026-10-29 • via Nuitee
F
Fujita • solo_traveller • jp
8
快適でした！
Pros:

清潔さ
チェックアウトの時間が11時で遅めなのと、チェックアウトが簡単

Cons:

歯ブラシや寝巻きなど基本のアメニティが部屋にあるともっとよかった

2026-10-28 • via Nuitee
K
kuniko • solo_traveller • jp
9
Pros:

高級感・清潔感がある。利便性が良い。
ベッドの大きさ、寝心地がよかった
大浴場設置が魅力でした。

Cons:

特になし

2026-10-27 • via Nuitee
志立 • solo_traveller • tw
7
Pros:

地點走路離火車站十分左右

Cons:

無

2026-10-26 • via Nuitee
志立 • solo_traveller • tw
8
2026-10-26 • via Nuitee
H
Hieda • solo_traveller • jp
8
2026-10-24 • via Nuitee
T
TOMOKI • solo_traveller • jp
7
Cons:

朝食のパン無料サービスがなくなったこと。

2026-10-23 • via Nuitee
T
Toshio • solo_traveller • jp
8
2026-10-21 • via Nuitee
T
toshihiro • couple • jp
9
2026-10-21 • via Nuitee
遥大 • extended_group • jp
7
2026-10-20 • via Nuitee
N
noriko • solo_traveller • jp
7
来年もおせわになると思います
Pros:

受付時、コーヒーをたっぷり床にこぼしてしまいましたが女性のステッフのかたが快く掃除していただき感謝しています、ありがとう

Cons:

シャワーがいまいち、以前2回とまったときはスムーズに使えたのに残念です

2026-10-19 • via Nuitee
R
Roberto • couple • br
2
2026-10-18 • via Nuitee
下田 • solo_traveller • jp
5
2026-10-18 • via Nuitee
S
Steve • solo_traveller • gb
9
2026-10-15 • via Nuitee
T
tatuya • solo_traveller • jp
7
満足
Pros:

清潔

Cons:

大浴場がほしい

2026-10-14 • via Nuitee
T
Takei • couple • jp
10
優勝
Pros:

朝ご飯のビュッフェ素晴らしい👍
スタッフさんの対応が完璧

2026-10-13 • via Nuitee
H
hoshino • solo_traveller • jp
7
設備が新しく清潔感あり
Pros:

設備が新しく清潔

Cons:

バスルームが狭い

2026-10-11 • via Nuitee
M
Michelle • solo_traveller • nz
9
Pros:

Clean, friendly staff, great location

2026-10-11 • via Nuitee
D
Daisuke • couple • jp
10
2026-10-11 • via Nuitee
S
sumitani • solo_traveller • jp
4
Pros:

安かった

Cons:

ベッドがよくなかった

2026-10-11 • via Nuitee