Four Points Flex by Sheraton Utsunomiya

Hotels
•
Four Points Express
7.7 (1221 reviews)
1-9-3, Shukugo , Utsunomiya , jp

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Massage services
Adult only
Staff adhere to local safety protocols
Physical distancing rules followed
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Clean and well-kept facilities
Polite and helpful staff
Good breakfast options
Cons:
Cleanliness issues in rooms
Some amenities not functioning properly
Limited space in some rooms

Categories

Cleanliness
6.38
Several reviews pointed out hair and cleanliness issues which affected the experience.
Service
8.35
Staff are generally described as polite and helpful, ensuring a good service experience.
Location
7.89
Conveniently located near transportation, though some mention a slight distance from the station.
Room Quality
6.84
Rooms are generally clean and well-kept, but some had issues with space and amenities.
Amenities
7.87
Good range of amenities available, though some reviews noted issues with specific items.
Value for Money
8.33
Many guests found good value in their stay, especially with breakfast included.
Food and Beverage
8.38
Breakfast received positive mentions for taste, despite some limited options.
Overall Experience
7.55
Overall sentiment indicates satisfaction, but with caveats related to cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:05

Property Description

Convenient Location
Located in Utsunomiya, UNIZO INN Express Utsunomiya offers easy access to popular attractions such as Nikko Toshogu Shrine and Futarasan Shrine, all within a short distance from the hotel.

Modern Amenities
Enjoy the convenience of free WiFi throughout the property during your stay at UNIZO INN Express Utsunomiya. Relax in comfortable accommodations after exploring the nearby sights.

Accessible Transportation
With Utsunomiya Station just 800 meters away and the Ibaraki Airport within 80 km, traveling to and from the hotel is hassle-free for guests. Book your stay now at UNIZO INN Express Utsunomiya for a memorable experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 1221 reviews
Cleanliness: 6.38
Service: 8.35
Location: 7.89
Room Quality: 6.84
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 7.55
S
Shigeru • solo_traveller • jp
9
2026-03-28 • via Nuitee
シィァンリン • solo_traveller • tw
10
Pros:

舒適的體驗，交通便利

2026-03-27 • via Nuitee
佐藤 • couple • jp
8
2026-03-26 • via Nuitee
K
kengo • solo_traveller • jp
7
2026-03-26 • via Nuitee
S
SUBRAMANI • solo_traveller • jp
7
2026-03-26 • via Nuitee
ソネザキ • solo_traveller • jp
8
2026-03-23 • via Nuitee
R
Ren • couple • jp
8
2026-03-23 • via Nuitee
Y
yuji • couple • jp
6
新しいのか綺麗でした。
Pros:

特になし

Cons:

特になし

2026-03-22 • via Nuitee
V
Vilocy • solo_traveller • jp
4
Pros:

The location

Cons:

I asked for a morning call at reception. The receptionist told me it wasn't possible and that they didn't offer that service. I was surprised for a hotel that's part of the Sheraton group.

2026-03-22 • via Nuitee
望月 • couple • jp
1
2026-03-22 • via Nuitee
R
Riza • solo_traveller • jp
8
2026-03-21 • via Nuitee
T
TORII • solo_traveller • jp
9
2026-03-21 • via Nuitee
N
Nakayama • solo_traveller • jp
5
Pros:

新しくて綺麗でした
ベッドの寝心地が最高でした

Cons:

部屋が狭くバッグ一つ置く場所も無くて、トイレや扉のノブに掛けたり、床に直置きしかできなかった。せめてショルダーバッグ等は掛けたりできる様にフックを付けてもらえるとありがたい。洗面所も狭いのでメイクする時も置く場所が無かった
ベッドの足下に織り込んである掛け布団を引き出したら生きてる虫が出て来たのはショックでした。ベッドバグでは無かったので自分で退治しました。

2026-03-20 • via Nuitee
I
Ichige • solo_traveller • jp
8
2026-03-18 • via Nuitee
熊谷 • solo_traveller • jp
8
Pros:

旅に必要なものが全てありました。

2026-03-16 • via Nuitee
仲山 • family_with_children • jp
9
期待してなかったのに部屋が綺麗でとベットの寝心地が良くて，すごく良かった
Pros:

綺麗
マットレスが寝心地良かった

Cons:

特になし

2026-03-15 • via Nuitee
M
MINORU • solo_traveller • jp
6
Pros:

駅近くで夕食を食べるのに良かった。

Cons:

朝食がパンのみだった。

2026-03-14 • via Nuitee
M
Momoko • solo_traveller • jp
9
2026-03-14 • via Nuitee
T
Tomoki • solo_traveller • jp
10
2026-03-13 • via Nuitee
K
kazue • solo_traveller • jp
9
Pros:

清潔

Cons:

風呂狭い

2026-03-13 • via Nuitee