Campos Polanco

Hotels
9.1 (72 reviews)
361 Campos Elíseos , Mexico City , mx

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Spacious and comfortable rooms
Cons:
Limited bar options
Breakfast variety could improve

Categories

Cleanliness
9.03
Guests noted that the rooms were cleaned daily and well maintained.
Service
9.5
Staff are described as amazing, attentive, and courteous, enhancing the overall experience.
Location
9.04
The hotel is well-situated in the Polanco area, close to stores and dining options.
Room Quality
9.19
Rooms are spacious, comfortable, and elegantly decorated, with excellent shower facilities.
Amenities
9.02
Breakfast is included and includes good quality offerings, although lacking a full restaurant.
Value for Money
9.08
The hotel offers good value, especially given the quality of the accommodations and service.
Food and Beverage
8.73
Breakfast is appreciated, but some guests desire more variety in options.
Overall Experience
9.2
Overall a delightful stay, with many guests expressing their intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:26

Property Description

Luxurious Accommodations
Campos Polanco, nestled in Mexico City, offers non-smoking rooms and a fitness center for a comfortable stay. Enjoy free WiFi and a shared lounge during your visit.

Convenient Location
With key attractions like the National Museum of Anthropology and Chapultepec Castle just a few kilometers away, Campos Polanco provides easy access to the best of Mexico City.

Exceptional Services
From concierge assistance to a 24-hour front desk, this hotel ensures your needs are met promptly. Don't miss out on the terrace and activities like hiking and cycling for a memorable stay.

Book now for an unforgettable experience at Campos Polanco!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$50 per person per night when using an existing bed.
    People no matter the age stay for US$75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 72 reviews
Cleanliness: 9.03
Service: 9.5
Location: 9.04
Room Quality: 9.19
Amenities: 9.02
Value for Money: 9.08
Food and Beverage: 8.73
Overall Experience: 9.2
L
Louis family_with_children us
9
A delightful boutique hotel located in the heart of Polanco, a stroll from great stores and food.
Pros:

A lovely boutique hotel with spacious rooms and suites -- and the ability to combine rooms into even bigger suites. Indoor and outdoor dining is available for the homey breakfast served. Clean, functional gym. Only thing missing is a homey bar.

Cons:

As noted above, a small bar would be nice, although there is complimentary mezcal offered every evening. The breakfast could use some varied offerings on a day to day basis.

2026-01-20 via Nuitee
R
rafael couple us
9
2025-12-10 via Nuitee
A
Anna solo_traveller it
10
2025-12-08 via Nuitee
A
Anna couple it
10
Excellent spot to enjoy mexico city at the maximum!
Pros:

unique blend of design and charme, beautifully curated spot and lovely staff to provide excellent service during the stay.

Cons:

Super cool design, excellent staff, lovely details and carefully selected amenities. A place with unique charme and high-end vibes. The terrace is an extra plus.

2025-12-08 via Nuitee
T
Tina couple ca
9
2025-11-04 via Nuitee
S
Steve couple gb
10
Would highly recommend
Pros:

Great location, great vibe , lovely staff

2025-10-31 via Nuitee
C
Claudio couple ca
10
It was an excellent and enjoyable holiday
Pros:

It was a small, elegant, boutique hotel with lots of amenities. What made the difference was the whole staff. From the morning breakfast staff to the front desk staff to the evening staff, to the drivers and the cleaning group. The team makes a great difference!

Cons:

We liked everything.

2025-10-28 via Nuitee
T
Trish family_with_children us
10
Amazing Boutique Luxury Hotel.
Pros:

This is an amazing boutique luxury hotel in the Polanco area of Mexico City. I would definitely stay here again. We were a family of 5 and took 3 rooms. Our rooms were all gorgeous, comfortable and spacious. My room in particular (Deluxe King suite) was the size of a small apartment and was fantastic. The bathrooms are large and the shower pressure is fabulous. The rooms were cleaned daily and there was turndown service in the late afternoon. The staff is amazing and attentive. Although there is no restaurant, the hotel offers a very nice breakfast as part of the room rate, and brings coffee (and whatever else you might need) to your room upon request. The hotel offers a free mescal tasting every evening from 5pm - 10pm and the mescal is really good. There is also a hotel car that will shuttle you anywhere within 3 miles of the hotel - e.g., anywhere within the Polanco area.

Cons:

There was absolutely nothing about the hotel that we did not like. The hotel is amazing. The only downside to the hotel is that it is far from the Centro Historico (the downtown area) and traffic in Mexico City is HORRENDOUS. It might take an hour to go downtown from the hotel during weekdays.

One note to the hotel, however: the desk staff wears cologne that is a bit overwhelming. The smell of it fills the lobby and is not comfortable.

2025-09-30 via Nuitee
E
Erin
10
Pros:

The property was beautiful, the staff were so accommodating!

2025-09-22 via Nuitee
T
timothy
10
Superb boutique hotel.
Pros:

Beautiful boutique hotel. Meticulously maintained. Great location in Polanco. Very nice staff. Morning breakfast cook/server Ilsa was just the best. My wife and I will miss seeing her. HIGHLY recommend

2025-08-23 via Nuitee
D
Denise family_with_children ch
8
Schöne "Pension", sehr gute Lage, grosse und saubere Zimmer.
Pros:

Sehr schönes und geräumiges Zimmer, sehr sauber. Am Abend fanden wir immer eine Überraschung auf unserem Kopfkissen, am ersten Abend sogar ein "Sorgenpüppchen" (muñecas quitapenas). Feines Frühstück, der Koch gab sich viel Mühe.

Cons:

Das Personal an der Reception war zwar nett, aber machte keinen sonderlich motivierten Eindruck. Wichtig zu wissen: Es ist eher eine Pension und kein Hotel, da keine Restaurants oder eine Bar vorhanden sind. Wenn man spät zum Frühstück kommt, hat es nicht mehr viel übrig.

2025-08-22 via Nuitee
G
Giancarlo couple us
10
Superseded my expectations--excellent stay and will definitely be back!
Pros:

Pros: Quiet and boutique. 40's-meets-modern aesthetic and décor. Staff were very friendly, courteous, and attentive. The room was literally a full apartment with a living room, kitchen, guest bathroom, and balcony. The room temperature was great and the bed/pillows were a dream. The shower area was huge and boasted two shower heads with excellent water pressure. Despite having no restaurant on site, breakfast was simple, yet delicious. Gym is very clean and adequate, witha nice view of the neighboring park. Location is great in the glitzy Polanco neighborhood.

Cons:

Con: There is no restaurant or pool in the hotel.

2025-08-12 via Nuitee
T
Tabitha family_with_children us
9
A Serene Oasis!
Pros:

Campos Polanco was a serene oasis! It was beautifully decorated, the staff were helpful and kind, and the breakfast was fantastic-- the chef came out and explained everything to us, all of which was homemade. Cannot say enough-- we loved it!

2025-07-28 via Nuitee
M
Madisyn couple us
10
Would love to say here again
Pros:

5 star hotel in a great location. Quiet and clean. The breakfast provided in the court yard was beautiful.

Cons:

Nothing

2025-07-04 via Nuitee
C
Christine
10
Pros:

Incredible stay. Amazing staff, room, and amenities. The breakfasts were such a nice perk and delicious. One of our favourite hotels we've ever stayed at! Would 1000% recommend, and we can't wait to visit again in the near future.

2025-06-13 via Nuitee
R
Rob young couple gb
8
Very good
Pros:

Great location, great room, attentive staff but the breakfast on offer could have been better

2025-05-26 via Nuitee
N
Nancy young couple us
10
Exceptional
Pros:

words cannot express how great this place is. Clean, chic, modern, comfortable, and excellent location heart of polanco. staff are so lovely and helpful. Highly recommend this place.

Cons:

Nothing . everything was perfect.

2025-05-12 via Nuitee
C
Christopher
10
Pros:

This gem is unassumingly tucked away in a corner of the city’s highest-end neighbourhood, merely steps to world class boutiques, artisan shops and a plethora of dining options. The property was very private and we felt by times like we had the whole space to ourselves. The daily breakfast was incredible, with nice fruit, yoghurt, cheese, juice, and a special feature each morning. We had a wonderful stay!

2025-04-14 via Nuitee
V
Virginia young couple ca
8
Loved this beautiful intimate hotel
Pros:

We loved the design and layout of property. It’s beautiful, elegantly decorated and small which we prefer. The breakfast room and outdoor space are lovely. Front desk staff very helpful and location perfect.

Cons:

Breakfast staff 2 of the 4 mornings not great. Very slow and not friendly.

Firmer pillows would have been nice.

2025-03-30 via Nuitee
K
Katya young couple gb
3
Poor
2025-03-11 via Nuitee