Sutton Place Hotel Toronto

Hotels
•
Sandman Hotel Group
9.4 (1541 reviews)
355 King Street West , Toronto , ca

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Clean and spacious rooms
Cons:
High breakfast prices
Wifi connectivity issues

Categories

Cleanliness
9.49
Overall clean with some guests noting room issues.
Service
9.99
Exceptional service mentioned across multiple reviews.
Location
10
Fabulous location close to attractions.
Room Quality
9.15
Comfortable rooms, but some complaints about details.
Amenities
9.38
Good amenities overall, though wifi issues noted.
Value for Money
8.94
Some considered it pricey, especially breakfast.
Food and Beverage
8.29
Mixed feelings on the food quality and pricing.
Overall Experience
9.98
Extremely positive reviews highlight satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:37

Property Description

Luxurious Stay in Toronto

Family-Friendly Accommodation: Sutton Place Hotel Toronto offers air-conditioned rooms, including family rooms for a comfortable stay with loved ones.

Indoor Pool and Business Center: Enjoy a relaxing swim in the indoor pool or take advantage of the business center's services for all your work needs.

Convenient Location: Situated near Sugar Beach and Toronto Symphony Orchestra, with easy access to Rogers Centre and the airport, Sutton Place Hotel Toronto is the ideal choice for your stay in Toronto.

Book now for a memorable experience at Sutton Place Hotel Toronto.

Important information:

Thank you for choosing King Blue Hotel Toronto. We are pleased to announce the addition of our new restaurant and bar to our lobby, which is scheduled to be completed in the Fall of 2023. During this time, parts of the hotel's lobby will be going through an exciting transformation that will further complement our beautiful guestrooms and iconic location.



While the work is largely isolated to our lobby level, we will do our utmost to minimize the impact on the overall guest experience. Our guestroom floors, amenities such as the pool and fitness center remain unaffected. We appreciate your patience and understanding during this transitional period. Our team is available to serve you should you have any questions or requests

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 1541 reviews
Cleanliness: 9.49
Service: 9.99
Location: 10
Room Quality: 9.15
Amenities: 9.38
Value for Money: 8.94
Food and Beverage: 8.29
Overall Experience: 9.98
N
Nicole • couple • us
10
Sutton Place is warm and inviting filled with a friendly and helpful staff in a great location.
Pros:

The staff is so friendly and helpful. They had great recommendations and were overall just so nice. The rooms are big and clean. The location is great, you’re close to so many restaurants, cafes, and tourist attractions. This is my second time staying at the property and I will be back again.

Cons:

Nothing! I will definitely stay at Sutton Place again!

2026-03-14 • via Nuitee
M
Matthias • couple • at
8
Gute Lage, freundliches Personal
Pros:

Zentrale Lage, sauber, große Zimmer und sehr freundliches Personal.

Cons:

Leider auch wieder eines der Hotels, in dem man die Fenster nicht einmal einen Spalt weit aufmachen kann. Man ist daher zu 100% auf die Klimaanlage angewiesen. Wirklich ärgerlich.

2026-03-10 • via Nuitee
C
Carlos • family_with_children • mx
10
Pros:

Me gusto su buen servicio, su excelente ubicación y sus habitaciones.

Cons:

Todo me gustó.

2026-03-09 • via Nuitee
J
Joanne • family_with_children • ca
9
Amazing! Would stay again.
Pros:

Great location, very clean and new facility. Wonderful staff.

Cons:

Would have been nice to have more pillow options but not a deal breaker and just a personal preference.

2026-03-02 • via Nuitee
V
Varseka • solo_traveller • ch
10
2026-02-24 • via Nuitee
S
Stefan • family_with_children • br
10
Very good option!
Pros:

Excellent accommodation, very well located, polite staff. Everything was great!

2026-02-23 • via Nuitee
Y
Yu Hsin • solo_traveller • us
10
2026-02-14 • via Nuitee
C
Chia-Yu • solo_traveller • us
9
2026-02-14 • via Nuitee
D
Deliris • solo_traveller • us
10
The location was perfect and the hotel had everything we needed and more!
Pros:

I really enjoyed how spacious our room was & how friendly the staff were. They were always there when we needed them. The hotel is also in a great location!

2026-02-13 • via Nuitee
N
Nicola • extended_group • ch
9
2026-02-12 • via Nuitee
M
Marek • extended_group • sk
10
2026-01-30 • via Nuitee
A
Anna • couple • ca
10
2026-01-23 • via Nuitee
M
Monali • couple • us
10
2026-01-21 • via Nuitee
K
Kaitlyn • couple • us
10
100 out of 10! Had the best time.
Cons:

Nothing. Everything was perfect.

2026-01-20 • via Nuitee
S
Sarah • solo_traveller • us
9
Excellent very nice clean hotel great location for downtown Toronto
Pros:

Did not eat in restaurant

Cons:

A bit pricey

2026-01-20 • via Nuitee
S
Sara • family_with_children • us
10
2026-01-20 • via Nuitee
E
EVANGELOS • solo_traveller • gr
8
2026-01-20 • via Nuitee
A
Ada • couple • ca
10
2026-01-19 • via Nuitee
D
Damien • family_with_children • us
10
It was a perfect stay!
Pros:

The place was exactly what we needed. My 11 year old and I came to Toronto to check out the city. Our space was centrally located and easy to get to everything we wanted to see.

Cons:

No complaints at all. You guys are really doing everything possible to make the guest experience the best it could be.

2026-01-19 • via Nuitee
D
DAE HO • family_with_children • kr
10
좋았던 토론토 숙소
Pros:

완벽했어요. 청결하고 넓고 쾌적했습니다. 럭셔리한 편이에요.

Cons:

없었음. 내부에 체중계 배터리가 고장났었다는거 정도..?
아, 3인으로 예약했는데 다 2인으로 세팅되어있어서 하나씩 더 가져다 달라고 했던건 있어요.

2026-01-19 • via Nuitee