Sutton Place Hotel Toronto

Hotels
Sandman Hotel Group
9.4 (1639 reviews)
355 King Street West , Toronto , ca

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Clean and spacious rooms
Cons:
High breakfast prices
Wifi connectivity issues

Categories

Cleanliness
9.49
Overall clean with some guests noting room issues.
Service
9.99
Exceptional service mentioned across multiple reviews.
Location
10
Fabulous location close to attractions.
Room Quality
9.15
Comfortable rooms, but some complaints about details.
Amenities
9.38
Good amenities overall, though wifi issues noted.
Value for Money
8.94
Some considered it pricey, especially breakfast.
Food and Beverage
8.29
Mixed feelings on the food quality and pricing.
Overall Experience
9.98
Extremely positive reviews highlight satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:37

Property Description

Luxurious Stay in Toronto

Family-Friendly Accommodation: Sutton Place Hotel Toronto offers air-conditioned rooms, including family rooms for a comfortable stay with loved ones.

Indoor Pool and Business Center: Enjoy a relaxing swim in the indoor pool or take advantage of the business center's services for all your work needs.

Convenient Location: Situated near Sugar Beach and Toronto Symphony Orchestra, with easy access to Rogers Centre and the airport, Sutton Place Hotel Toronto is the ideal choice for your stay in Toronto.

Book now for a memorable experience at Sutton Place Hotel Toronto.

Important information:

Thank you for choosing King Blue Hotel Toronto. We are pleased to announce the addition of our new restaurant and bar to our lobby, which is scheduled to be completed in the Fall of 2023. During this time, parts of the hotel's lobby will be going through an exciting transformation that will further complement our beautiful guestrooms and iconic location.



While the work is largely isolated to our lobby level, we will do our utmost to minimize the impact on the overall guest experience. Our guestroom floors, amenities such as the pool and fitness center remain unaffected. We appreciate your patience and understanding during this transitional period. Our team is available to serve you should you have any questions or requests
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 1639 reviews
Cleanliness: 9.49
Service: 9.99
Location: 10
Room Quality: 9.15
Amenities: 9.38
Value for Money: 8.94
Food and Beverage: 8.29
Overall Experience: 9.98
裕豐 couple tw
9
Pros:

這地點真的很好,要去要去CN tower 及藍鳥隊主場和中國城用走路都不遠,飯店門口就有路面電車很方便!飯店櫃台服務小姐很熱心幫我們解說,房間寬敞,下次有機會再來多倫多一定是首選!

2026-08-08 via Nuitee
B
Beverley couple ca
10
2026-08-07 via Nuitee
M
Markus solo_traveller de
10
2026-08-07 via Nuitee
T
Tyrone couple us
9
Would stay here again and again and again.
Pros:

Always a great stay when I’m in town. Very nice and accommodating staff. From the front desk staff to the cleaning staff. Every employee is pleasant and respectful.

Cons:

There is nothing I don’t like. I’ve stayed at the Sutton Place numerous times. From the beginning, when they were called King Blue. I wish they would bring back the complementary glass water bottles they used to have in the rooms. They added a touch of class.

2026-08-07 via Nuitee
A
Arianna solo_traveller it
9
Soggiorno di 3 giorni a Toronto
Pros:

Camera molto spaziosa, bella la piscina interna. Posizione centrale per visitare il centro di Toronto. Bar per colazione proprio di fronte alla struttura

Cons:

Niente

2026-08-07 via Nuitee
P
Paul solo_traveller ie
8
Pros:

Nice big room, pool was great.

Cons:

No terrace

2026-08-07 via Nuitee
L
Lucien couple ca
10
Tout était très bien
Pros:

Tout était super

Cons:

Rien de négatif à redire

2026-08-06 via Nuitee
L
Lu family_with_children fr
9
Nous avons adoré
Pros:

Tout

Cons:

Rien

2026-08-06 via Nuitee
F
Fred Washington solo_traveller us
10
This is the hotel where you want your family and loved ones to stay. Spacious,Secure, and Sincere.
Pros:

.The Sutton Place Hotel gave me the best experience I’ve ever had in all my years staying at hotels. From the moment I arrived for the Caribana Festival, the staff treated me and my fellow retired New York City Police Department officers with genuine care and professionalism.

Diondre set the tone from day one. He introduced himself, remembered all our names, and made sure we were taken care of every time we saw him. The Caribana snack table with sodas and beef patties was a perfect touch before heading out to the festivities. I also had trouble getting around to certain places in Toronto, and Diondre personally helped me get to every destination. The Sutton Place Hotel truly found a jewel. If I ever open a hotel, he’s the first person I’m hiring as a manager.

Miriam, the restaurant manager, handled a situation I had with grace and professionalism. She was consistently kind, and I appreciate her for that.

Ankar makes the best espresso martini I’ve ever had. He put real effort into it—shaking that mixer like he was trying to break a record—just to make sure it was perfect for me. I appreciate that level of dedication.

I can’t forget Vanaati, the room attendant for room 511. She kept my room smelling fresh and feeling comfortable every single day.

The rooms themselves were extremely spacious, and for the price, it was absolutely worth it.The location is unbeatable—right in the heart of downtown Toronto. The CN Tower is less than a 10‑minute walk, and the Toronto Blue Jays stadium is also walking distance. Shoppers Market is directly across the street, so anything you need is right there.

This was an amazing experience. I’m telling every police officer, friend, and family member to stay at The Sutton Place Hotel. They made me want to come back again next month—maybe I’ll catch a baseball game while I’m there.

The rest of the team was great too, especially the female Asian security officer—top notch. Security overall was excellent, and your family will feel safe.

Cons:

The only thing I didn’t like was the gym setup upstairs. There was only one bench available, and with five people working out at the same time, we all had to share. A second bench would make a big difference and give guests a much better workout experience.

2026-08-05 via Nuitee
J
Julie solo_traveller gb
10
Fantastic hotel in downtown Toronto
Pros:

Fabulous hotel. Extremely comfortable, staff were amazing and great location

Cons:

Absolutely nothing

2026-08-04 via Nuitee
N
Nohadra couple ca
10
2026-08-03 via Nuitee
K
K1515HUsaml Family Los Ranchos de Albuquerque, New Mexico
10
Central Location and very nice.
Pros:

This is one of the nicer places we’ve stayed. We were warmly greeted by check-in upon arrival, who also spent quite a bit of time sorting thru nearby Toronto attractions. The hotel decor was simple but elegant. Our room was immaculately clean and spacious. Sound insulation was good, given its location in downtown. CN Tower, Central Station, waterfront and sports arenas are all an easy walk. Definitely worth the price.

2026-08-01 via Tripadvisor
G
Gina family_with_children co
10
Hermosísimo!
Pros:

Es hermoso, súper bien ubicado y muy cómodo.

2026-07-25 via Nuitee
S
Shera solo_traveller us
10
It was everything I could have imagined!
Pros:

The hotel is beautiful! The staff were awesome. Everyone was friendly and helpful. I really enjoyed my stay. The food was amazing and the staff in the restaurant area were amazing. I met a very beautiful and kind staff member on the day of my departure who was simply an angel! I would recommend this hotel and I would most definitely stay here again!

Cons:

The property was awesome. I do not have any complaints!

2026-07-20 via Nuitee
J
Jo family_with_children gb
9
Great central stay in Toronto.
Pros:

We had a double double room which was very spacious.
Water and ice machines on the floor were really great.
Gym was well equipped and had water machine and cold towels.
Good location.

Cons:

Our room was quite noisy at night being on the third floor.

2026-07-18 via Nuitee
M
Marcel solo_traveller de
9
Pros:

super modern und sehr schönes Restaurant mit Frühstück ala carte

Cons:

Zimmer in der 2 Etage zum Hinterhof

2026-07-16 via Nuitee
J
Jessica solo_traveller ch
9
Pros:

Die Lage war toll! Das Zimmer sehr grosszügig und sauber. Würde ich sofort weiterempfehlen!

Cons:

Teppichboden..

2026-07-13 via Nuitee
V
Viviane family_with_children be
9
Excellent séjour j’y retournerai volontiers
Pros:

La taille de l’hôtel et son emplacement. Tout était parfait, magnifique chambre et salle de bain très grandes. Très calme, pas d’attente aux ascenseurs ce qui est rare

2026-07-10 via Nuitee
M
Mehmet Ünsal couple tr
10
Mükemmel bir konsklama
Pros:

En başta çalışanları gerçekten çok iyiydiler hepsi oldukça güleryüzlü ve anlayışlı idi hepsine teşekkür ederim. Konumu harika. Odalar çok geniş.

2026-07-08 via Nuitee
F
Fumiko solo_traveller jp
10
2026-07-08 via Nuitee