Sutton Place Hotel Toronto

Hotels
Sandman Hotel Group
9.4 (1616 reviews)
355 King Street West , Toronto , ca

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Clean and spacious rooms
Cons:
High breakfast prices
Wifi connectivity issues

Categories

Cleanliness
9.49
Overall clean with some guests noting room issues.
Service
9.99
Exceptional service mentioned across multiple reviews.
Location
10
Fabulous location close to attractions.
Room Quality
9.15
Comfortable rooms, but some complaints about details.
Amenities
9.38
Good amenities overall, though wifi issues noted.
Value for Money
8.94
Some considered it pricey, especially breakfast.
Food and Beverage
8.29
Mixed feelings on the food quality and pricing.
Overall Experience
9.98
Extremely positive reviews highlight satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:37

Property Description

Luxurious Stay in Toronto

Family-Friendly Accommodation: Sutton Place Hotel Toronto offers air-conditioned rooms, including family rooms for a comfortable stay with loved ones.

Indoor Pool and Business Center: Enjoy a relaxing swim in the indoor pool or take advantage of the business center's services for all your work needs.

Convenient Location: Situated near Sugar Beach and Toronto Symphony Orchestra, with easy access to Rogers Centre and the airport, Sutton Place Hotel Toronto is the ideal choice for your stay in Toronto.

Book now for a memorable experience at Sutton Place Hotel Toronto.

Important information:

Thank you for choosing King Blue Hotel Toronto. We are pleased to announce the addition of our new restaurant and bar to our lobby, which is scheduled to be completed in the Fall of 2023. During this time, parts of the hotel's lobby will be going through an exciting transformation that will further complement our beautiful guestrooms and iconic location.



While the work is largely isolated to our lobby level, we will do our utmost to minimize the impact on the overall guest experience. Our guestroom floors, amenities such as the pool and fitness center remain unaffected. We appreciate your patience and understanding during this transitional period. Our team is available to serve you should you have any questions or requests
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 1616 reviews
Cleanliness: 9.49
Service: 9.99
Location: 10
Room Quality: 9.15
Amenities: 9.38
Value for Money: 8.94
Food and Beverage: 8.29
Overall Experience: 9.98
B
Barbara extended_group gb
10
Perfect stay.
Pros:

Easy and speedy check in. Large bathroom with 2 separate sinks, a bath and a huge shower. L’Occitane bathroom products which smelt divine. The lighting in the room was very good, some hotel rooms are quite dimly lit, not here! Nice clean swimming pool. The hotel was in a good location 10 -15 minute walk to CN tower and harbour. Plenty of shops and restaurants around the hotel giving different dinner options.

Cons:

Nothing comes to mind.

2026-07-03 via Nuitee
M
Matija solo_traveller hr
10
Pros:

Great position! Everything is so clean and the staff is nice!

2026-07-03 via Nuitee
A
Alfons solo_traveller nl
9
2026-07-02 via Nuitee
P
Philippe solo_traveller fr
10
2026-07-01 via Nuitee
B
Barry family_with_children gb
10
2026-07-01 via Nuitee
L
Lilian family_with_children gb
8
Really lovely and very friendly.
Pros:

The room and the staff were excellent.

Cons:

Breakfast was too slow and too up-market. No need for the fancy breakfast - ate out for breakfast after day 1.
Hot water machine on floor was broken so no access to make tea without going to the restaurant to get cups of boiling water to take to the room. There was no hot water for showering on the last morning. Disappointing for the price. I would always expect hot water to wash!

2026-07-01 via Nuitee
J
Jemima couple us
10
2026-07-01 via Nuitee
D
Diana couple pa
10
Todo lo que necesitamos para una estancia larga.
Pros:

Es un hotel pequeño con todas lo necesario, se siente como un lujo silencioso en todos sus detalles.

Cons:

Un poco de ruido para estar en el 3er piso pero dormí muy bien, muy comodo. La atención fue muy buena, el personal muy atento.

2026-06-30 via Nuitee
J
Joseph couple us
9
Great hotel, great price, great location!
Pros:

Location was great. The front desk staff were amazing. The bar/restaurant had a great happy hour and food was quite good. The facility was modern and easy to get to by public transport (if needed) and walkable to Billy Bishop airport.

2026-06-29 via Nuitee
P
Patrik extended_group sk
9
2026-06-28 via Nuitee
M
Marina family_with_children gb
9
Excellent
Pros:

We really enjoyed our three night stay, very comfortable, friendly approachable staff and great location. Would highly recommend staying at this beautiful hotel, a great experience. As soon as you walked in you felt welcome.

2026-06-28 via Nuitee
S
Simay couple us
10
Pros:

we only used this hotel for sleep honestly - the cleaning staff was amazing. Our room was species and clean. Hotel is walk distance to pretty much everyone you might want to visit and nice restaurants around it.

2026-06-25 via Nuitee
K
Kai solo_traveller us
8
2026-06-24 via Nuitee
M
Markus Hammer couple de
9
Tolle Lage in Downtown
Pros:

Super Lage Downtown Toronto. Super freundliche Mitarbeiter.

2026-06-23 via Nuitee
M
Mark solo_traveller ca
9
2026-06-23 via Nuitee
M
Mikele solo_traveller us
9
I never wanted to leave!
Pros:

In the middle of the city. Easy to walk anywhere from hotel. Lots of amazing restaurants nearby. Really friendly staff.

Cons:

breakfast was not included. Room service instructions should be more clearly labeled.

2026-06-22 via Nuitee
K
Kristina solo_traveller gr
10
Excellent hotel! Everything was exceptionally clean and well-organized, which made for a very comfor
Pros:

The rooms and common areas were spotless, and the staff did a great job maintaining a high standard of cleanliness. The location was perfect, with easy access to restaurants, shops, and local attractions.

Cons:

The only thing I missed was having breakfast included, although the in-room coffee machine was a nice convenience.

2026-06-20 via Nuitee
K
KAORU couple jp
9
Pros:

部屋がときれいで広かった。スタッフの愛想がよかった。宿泊前のメールの返答がとても早くて感心した。立地も便利です。

2026-06-20 via Nuitee
D
Dominik solo_traveller de
10
2026-06-19 via Nuitee
K
KyoungHo solo_traveller kr
9
Pros:

시설이 깨끗하고 직원이 친절함.

2026-06-17 via Nuitee