Sutton Place Hotel Toronto

Hotels
•
Sandman Hotel Group
9.4 (1662 reviews)
355 King Street West , Toronto , CA

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Clean and spacious rooms
Cons:
High breakfast prices
Wifi connectivity issues

Categories

Cleanliness
9.49
Overall clean with some guests noting room issues.
Service
9.99
Exceptional service mentioned across multiple reviews.
Location
10
Fabulous location close to attractions.
Room Quality
9.15
Comfortable rooms, but some complaints about details.
Amenities
9.38
Good amenities overall, though wifi issues noted.
Value for Money
8.94
Some considered it pricey, especially breakfast.
Food and Beverage
8.29
Mixed feelings on the food quality and pricing.
Overall Experience
9.98
Extremely positive reviews highlight satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:37

Property Description

Luxurious Stay in Toronto

Family-Friendly Accommodation: Sutton Place Hotel Toronto offers air-conditioned rooms, including family rooms for a comfortable stay with loved ones.

Indoor Pool and Business Center: Enjoy a relaxing swim in the indoor pool or take advantage of the business center's services for all your work needs.

Convenient Location: Situated near Sugar Beach and Toronto Symphony Orchestra, with easy access to Rogers Centre and the airport, Sutton Place Hotel Toronto is the ideal choice for your stay in Toronto.

Book now for a memorable experience at Sutton Place Hotel Toronto.

Important information:

Thank you for choosing King Blue Hotel Toronto. We are pleased to announce the addition of our new restaurant and bar to our lobby, which is scheduled to be completed in the Fall of 2023. During this time, parts of the hotel's lobby will be going through an exciting transformation that will further complement our beautiful guestrooms and iconic location.



While the work is largely isolated to our lobby level, we will do our utmost to minimize the impact on the overall guest experience. Our guestroom floors, amenities such as the pool and fitness center remain unaffected. We appreciate your patience and understanding during this transitional period. Our team is available to serve you should you have any questions or requests
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 1662 reviews
Cleanliness: 9.49
Service: 9.99
Location: 10
Room Quality: 9.15
Amenities: 9.38
Value for Money: 8.94
Food and Beverage: 8.29
Overall Experience: 9.98
R
Rachel • solo_traveller • gb
9
Great Hotel
Pros:

Great location.
Easy check in and the team members were all fantastic!
Genuine, friendly and really knowledgeable.
The bedroom was large and very comfortable bed and great shower.

Cons:

Has a slight issue with the toilet which would not switch off, kept dripping and sounded like it was constantly trying to fill, this started on my last night and woke me about 3am.
The reception team were so apologetic and went to see if they could fix it and whilst it couldn’t be fixed at the time I was offered another room to allow me to get some sleep. (Only highlighted to show how they dealt with it)

2026-10-24 • via Nuitee
W
Wilson • family_with_children • us
9
Perfect place if catching a Blue Jays game!
Pros:

Location was perfect and the hotel was super nice and the staff were very welcoming. They made parking easy. The rooms were spectacular!

Cons:

The price was on the higher side.

2026-10-23 • via Nuitee
D
Diane • family_with_children • ca
9
Pros:

Confortable, calme, chambre spacieuse, produit l’occitane, personnel très agréable
Très bel hôtel proche cn tower

Cons:

Suggestions : proposer des sachets de thé ou tisane
Pour le restaurant : petite portion, proposer du pain, des fruits pour le petit déjeuner

2026-10-20 • via Nuitee
M
Maria • couple • au
8
2026-10-17 • via Nuitee
R
Rania • solo_traveller • lb
10
Recommended to everyone who wants to be in the heart of the city and I will definitely come back
Pros:

Location services and comfort !
Good value for money

2026-10-17 • via Nuitee
L
Lismore • family_with_children • gb
10
2026-10-15 • via Nuitee
J
Jürgen • couple • ch
8
Super Lage, komme das nächste Mal wieder in dieses tolle Hotel. Zimmer im 6. Stock einfach super, Pool im 7. Stock auch
Pros:

Lage in Toronto und eine gute Ausstattung. Speziell die Bademäntel sind extrem flauschig.

Cons:

Alles war gut.

2026-10-14 • via Nuitee
C
Claudia • couple • ch
7
2026-10-14 • via Nuitee
F
Francoise • extended_group • fr
9
Pros:

Chambre très spacieuse avec deux grands lits. Personnel accueillant et sympathique. Hôtel très bien placé pour faire toutes les visites à pied. Nous avons garé notre voiture dans un parking public à 2 minutes à pied. Je recommande !

2026-10-14 • via Nuitee
K
Karen • couple • us
9
Would stay there again. Loved hotel and location
Pros:

The location was central and could walk to many places. Well appointed hotel.

Cons:

Minor point- the decor in bedroom of itself was nonexistent and did not match the rest of hotel which was excellently decorated. The walls and all surfaces were bare. Otherwise appreciated size of room and updated bathroom.

2026-10-13 • via Nuitee
M
Marciano • family_with_children • nl
9
Pros:

Ruime kamers en vriendelijk personeel

2026-10-13 • via Nuitee
P
Primesh • solo_traveller • gb
10
2026-10-12 • via Nuitee
A
Alexander • couple • nz
7
2026-10-11 • via Nuitee
C
Charles • couple • us
9
2026-10-09 • via Nuitee
R
Roumaissaa • couple • ca
8
Pros:

Emplacement et propreté
Service a la clientèle a la hauteur

Cons:

Parking un peu cher.

2026-10-07 • via Nuitee
I
iku • solo_traveller • my
10
2026-09-17 • via Nuitee
P
peter • couple • cy
10
2026-09-16 • via Nuitee
J
Julie • couple • gb
9
Great hotel in great location
Pros:

Lovely spacious room and bathroom. Very clean and daily housekeeping. In a great area with loads of bars and restaurants on your doorstep.

Cons:

Nothing

2026-09-16 • via Nuitee
C
Christine • couple • us
10
Stylish, centrally located hotel
Pros:

Centrally located in the heart of the city. Loads of places of interest within easy walking distance.

Cons:

The $150 extra deposit for damages is ridiculous considering the rooms are not inexpensive. Not sure what damages a normal couple would inflict upon a hotel room to require this. Plus a $200 deposit for incidentals upon check in. It’s no big deal, just an annoyance given we were only going to be in the hotel 1 night.

2026-09-14 • via Nuitee
E
Elliot • couple • us
10
Beautiful boutique hotel in the middle of downtown Toronto
Pros:

We went for the Toronto International Film Festival and the hotel is in the middle of all the action

2026-09-14 • via Nuitee