Aiden by Best Western Darling Harbour

Hotels
Aiden by Best Western
9.2 (4349 reviews)
45 Murray Street Pyrmont , Sydney , au

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Nice amenities
Good service
Cons:
Small rooms
Overwhelmed staff

Categories

Cleanliness
8.8
Some reviews mentioned issues with cleanliness, particularly during busy times.
Service
9.6
Service was generally well-received but reported as overwhelming at times.
Location
10
Multiple reviews praised the ideal location for celebrations and attractions.
Room Quality
8.3
Rooms described as small and compact, affecting overall comfort.
Amenities
9.3
Amenities like breakfast options received mixed reviews, but certain features were positively noted.
Value for Money
9
Value perceived as low due to small room sizes relative to the cost.
Food and Beverage
8.8
Breakfast was critiqued for limited selection, impacting guests' experience.
Overall Experience
9.8
Overall experience was positive for many due to location and balcony views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:12

Property Description

Central Location in Sydney
Aiden by Best Western Darling Harbour is perfectly situated in the heart of Sydney, making it an ideal choice for travelers looking to explore the city easily.

Modern Amenities and Comfortable Rooms
The hotel offers air-conditioned rooms with a range of amenities including a coffee machine, fridge, flat-screen TV, and private bathrooms. Some rooms even feature balconies with stunning city views, ensuring a comfortable stay for all guests.

Delicious Dining Options
Guests can start their day with a delicious breakfast at the on-site restaurant, which offers a variety of options including Full English/Irish, vegetarian, and gluten-free choices. The hotel's focus on catering to different dietary needs ensures a satisfying dining experience for everyone.

Experience the best of Sydney at Aiden by Best Western Darling Harbour - Book your stay now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 4349 reviews
Cleanliness: 8.8
Service: 9.6
Location: 10
Room Quality: 8.3
Amenities: 9.3
Value for Money: 9
Food and Beverage: 8.8
Overall Experience: 9.8
Y
Yvonne Laird couple gb
8
Great location nice room, would stay again.
Cons:

Rooms are small but comfortable and have all the amenities you need.

2026-03-14 via Nuitee
S
Stacey solo_traveller au
9
2026-03-14 via Nuitee
B
Brooke couple au
9
Great location, friendly staff & amazing service!
Pros:

Great location! The metro is a 2 minute walk away, close to the ICC & darling harbour! The room although small was lovely, staff were very friendly and welcoming! Loved all the little extras the hotel thought of, nice boutique feel. Breakfast and coffee was amazing! Highly recommend!!

Cons:

Couldn’t really be helped but as our room was close to the street the cars beeping early in the morning on the road was annoying but can’t really be helped. Overall a fabulous stay!

2026-03-14 via Nuitee
S
Sheridan solo_traveller au
10
The rooms are very comfortable and well equipped
Pros:

The room and the facilities were fantastic

Cons:

The lighting in the bathroom makes it very hard to put makeup on

2026-03-14 via Nuitee
D
Dianne couple au
9
Great short stay, small but comfy rooms when you have minimal luggage. I’d stay again 😊
Pros:

Location, cleanliness and value for money! Late checkout.

Cons:

You have to close the shower door so the smoke alarm doesn’t activate. Then the mirror remains steamy for a long time.

2026-03-13 via Nuitee
P
Peter solo_traveller au
10
Excellent
Pros:

High end, very compact, great location

Cons:

Nothing

2026-03-13 via Nuitee
O
Orlando couple us
10
Great place to stay!
Pros:

Loved the location in Darling Harbour. Close to all of the restaurants and walking distance to CBD. Less crowded as well. The staff was excellent but special thanks to Alejandra at the front desk. She was exceptional and made our holiday special. Enjoyed the robes and slippers and cookies every night! Also the distilled water capabilities.

Cons:

There was nothing not to like - exceptional hotel!

2026-03-13 via Nuitee
K
Karen solo_traveller au
10
Pros:

Beautiful, comfortable, clean

Cons:

Staff are Fantastic

2026-03-13 via Nuitee
G
Georgia solo_traveller au
10
Pros:

Staff were amazing! The Irish (I think?) lady at front desk was 10/10 helpful with everything!

2026-03-12 via Nuitee
M
Mert couple gb
10
Luxury stay on a budget
Pros:

The property exceeded our expectations! The room was small but perfectly designed, with a luxurious feel and facilities.

Cons:

Nothing

2026-03-12 via Nuitee
K
Kathryn family_with_children au
9
Luxury touches & Clever design
Pros:

Clever design, boutique touches, great location.

Cons:

Bathroom space very tight but clever design

2026-03-11 via Nuitee
M
Martin solo_traveller au
9
2026-03-11 via Nuitee
B
Brenton couple au
8
Very enjoyable and easy to get around
Pros:

Great location

Cons:

Could of been a bit more room a table to sit at

2026-03-11 via Nuitee
R
Ruth Laner family_with_children at
10
Pros:

Sehr Nahe der Schiffsanlegestelle und dem Zug.

Cons:

.

2026-03-10 via Nuitee
S
Sheldon solo_traveller nz
10
2026-03-10 via Nuitee
J
Johannes family_with_children de
8
Pros:

Die Lage des Hotels ist wirklich spitze. Nachts war es ruhig und die Betten sehr bequem. Die Dusche und das Internet waren sehr gut. Das Personal war freundlich.

Cons:

Das Zimmer war kleiner als erwartet. Dass das Bad nur mit einer Schiebetür vom Zimmer getrennt ist und es dadurch sehr hellhörig ist, ist nicht optimal gelöst.

2026-03-10 via Nuitee
J
Janina-Maree couple au
9
Wkend get away in Darling Harbour
Pros:

We stayed 5 days here and we loved it. The location is amazing walking distance to the city and darling harbour. The room was a good size, very clean. I really like the buttons for do not disturb an housekeeping. The staff were exceptional nothing was a problem. Breakfast was so good that we went back every morning.

Cons:

I found the restaurant very cold when dining.

2026-03-10 via Nuitee
C
Campbell solo_traveller nz
3
Nice hotel& location but tiny room, no computer desk,inadequate for someone travelling for work.
Pros:

Location was very good. Shower was spacious and water hot.

Cons:

The room was tiny, and the pictures in the Booking.com site did not adequately show how small it was. Two big concerns were 1. there was no desk space at all to open a computer, the closest being a tiny table that was barely big enough to have a teacup on it. Having even a fold-down desk to work at would have been something with the tiny space available. 2. the only place to sit apart from the bed was directly under the coat-hanger rack, so one couldn't do both.

2026-03-09 via Nuitee
P
Purbeckwalker solo_traveller gb
9
2026-03-09 via Nuitee
C
chris family_with_children au
10
2026-03-09 via Nuitee