Aiden by Best Western Darling Harbour

Hotels
Aiden by Best Western
9.2 (4511 reviews)
45 Murray Street Pyrmont , Sydney , au

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Nice amenities
Good service
Cons:
Small rooms
Overwhelmed staff

Categories

Cleanliness
8.8
Some reviews mentioned issues with cleanliness, particularly during busy times.
Service
9.6
Service was generally well-received but reported as overwhelming at times.
Location
10
Multiple reviews praised the ideal location for celebrations and attractions.
Room Quality
8.3
Rooms described as small and compact, affecting overall comfort.
Amenities
9.3
Amenities like breakfast options received mixed reviews, but certain features were positively noted.
Value for Money
9
Value perceived as low due to small room sizes relative to the cost.
Food and Beverage
8.8
Breakfast was critiqued for limited selection, impacting guests' experience.
Overall Experience
9.8
Overall experience was positive for many due to location and balcony views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:12

Property Description

Central Location in Sydney
Aiden by Best Western Darling Harbour is perfectly situated in the heart of Sydney, making it an ideal choice for travelers looking to explore the city easily.

Modern Amenities and Comfortable Rooms
The hotel offers air-conditioned rooms with a range of amenities including a coffee machine, fridge, flat-screen TV, and private bathrooms. Some rooms even feature balconies with stunning city views, ensuring a comfortable stay for all guests.

Delicious Dining Options
Guests can start their day with a delicious breakfast at the on-site restaurant, which offers a variety of options including Full English/Irish, vegetarian, and gluten-free choices. The hotel's focus on catering to different dietary needs ensures a satisfying dining experience for everyone.

Experience the best of Sydney at Aiden by Best Western Darling Harbour - Book your stay now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 4511 reviews
Cleanliness: 8.8
Service: 9.6
Location: 10
Room Quality: 8.3
Amenities: 9.3
Value for Money: 9
Food and Beverage: 8.8
Overall Experience: 9.8
D
Danielle solo_traveller au
10
Good value, great location.
Pros:

Clean, lovely staff.

2026-04-12 via Nuitee
F
Falkner couple au
9
A very quiet stay in this lovely hotel.
Pros:

Though the rooms are not very big everything in them is top quality with a very comfortable king bed and plenty of room for bags. The bathroom is beautiful.

2026-04-11 via Nuitee
J
Jody solo_traveller au
10
2026-04-11 via Nuitee
V
vasili solo_traveller au
9
2026-04-10 via Nuitee
R
Robert couple au
9
Would definitely stay again.
Pros:

Excellent location, easy to find and very close to the Lyric Theatre.

Cons:

Loved everything - it was all fabulous.

2026-04-10 via Nuitee
A
Amiel couple au
9
2026-04-09 via Nuitee
A
Alexandra family_with_children au
8
Great Location in Darling Harbour.
Pros:

The location was great. We found it an easy walk to Chinatown, Surrey Hills and Circular Quay (30mins)
The staff were very helpful and the room very clean.

Cons:

The bed felt so small. I think it is a Double. We are not big people but we have a King bed at home so it felt quite cramped.

2026-04-08 via Nuitee
N
Naji solo_traveller nz
8
Very good
Pros:

Location

Cons:

Tiny room

2026-04-08 via Nuitee
D
Denise couple au
10
Hosts were very accomodating and extremely friendly. Could not fault the hotel
Pros:

Beautiful room, facilities and great location

Cons:

No negatives

2026-04-08 via Nuitee
C
Catherine family_with_children gb
8
Great stay
Pros:

Location was amazing. Walkable in to the city. On the harbour side with loads of lovely bars and restaurants close by. Metro and light rail within 100 yards. Room was clean and comfortable and the tea/ coffee was replenished each day.

Cons:

Ground floor area is small so not somewhere you'd stay for a drink. No loo brush and they didnt clean the toilet for a couple of days. View from the room a little disappointing but we weren't in it much so didn't really matter.

2026-04-07 via Nuitee
A
Andrew couple au
9
2026-04-06 via Nuitee
Y
Yiru couple au
9
2026-04-06 via Nuitee
J
Jeffrey solo_traveller au
10
Great but not for a long stay
Pros:

The hotel was clean, well kept and quite comfortable, staff very friendly and the restaurant was a great breakfast option for us each day. Room was comfortable clean and felt new and the room had everything you need for a short stay. Bathroom was great also. Especially like being able to refill for free the water and sparkling water at the taps in the hallway.

Cons:

My only one tiny criticism and not huge at all. The rooms are quite small even though I had a balcony. That was the saving grace for me as I get a little claustrophobic. Thankfully I was staying alone but if my partner was with me, it wouldn’t have been enough space for the two of us. However, the room was comfortable otherwise and felt new. Bed was and pillows were great and had all you could need.

2026-04-06 via Nuitee
J
Jacqueline couple au
8
Convenient location for exploring Pyrmont.
Pros:

Location was great next to Pyrmont Bridge, short walk to ferry and close to Fish Markets. Service was great. Upmarket bathroom products with Dyson hairdryer.

Cons:

Room was tiny. So so value for money.

2026-04-06 via Nuitee
F
Faye solo_traveller gb
10
2026-04-06 via Nuitee
C
Catherine couple au
10
2026-04-06 via Nuitee
N
Natalia solo_traveller au
9
2026-04-05 via Nuitee
O
Oliver family_with_children at
8
Fast perfekt
Pros:

Das Personal ist wirklich freundlich und spendierte meiner Frau einen Geburtstagskuchen - danke dafür!

Cons:

Leider wurde der Boden in Bad nicht richtig sauber gemacht, Haare von den Gästen vor uns lagen den ganzen Aufenthalt über im Eck. Auch eine freundliche Reklamation bei der Rezeption änderte daran nichts!

2026-04-05 via Nuitee
R
Rebecca couple gb
10
Perfect stay for a getaway
Pros:

The property was in the perfect location. I upgraded our room to the queen size with balcony view and the view did not disappoint. I asked the staff if they could do anything nice for my partners birthday and they’ve gifted us with complementary drinks during our stay. This hotel was amazing and beautifully decorated and so easy to get to and from around the city. We even hired the electric bikes to get around and was able to park them close to the hotel. Would definitely recommend.

Cons:

Nothing it was all perfect.

2026-04-05 via Nuitee
K
Kirita couple au
9
2026-04-04 via Nuitee