Holiday Inn Express & Suites - Tijuana Otay by IHG

Hotels
•
Holiday Inn Express
9.4 (447 reviews)
Lazaro Cardenas 2539 , Tijuana , mx
+52 664 633 8600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable stay
Delicious breakfast
Cons:
Limited breakfast options
Potential safety concerns

Categories

Cleanliness
9.38
Multiple reviews praised the cleanliness of the property and rooms.
Service
9.85
Staff received consistent positive feedback for friendliness and helpfulness.
Location
9.79
Many reviews highlighted the excellent location in a commercial area and proximity to amenities.
Room Quality
9.34
Rooms described as clean and comfortable.
Amenities
8.87
General amenities were suitable but could be expanded based on individual mentions.
Value for Money
9.13
Guests felt the rates were reasonable for the quality offered.
Food and Beverage
9.08
Breakfast was mentioned positively but some described it as somewhat limited.
Overall Experience
9.75
Overall experiences were very positive with no significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:49

Property Description

Modern Accommodation with Convenient Amenities
Enjoy a stay at Holiday Inn Express & Suites - Tijuana Otay featuring a fitness centre, private parking, and a terrace.

Comfortable and Functional Rooms
Some rooms are equipped with a kitchenette including a fridge and microwave for added convenience during your stay.

Delicious Breakfast and Business Area
Start your day with continental or American breakfast options. Guests can also relax at the in-house snack bar or utilize the hotel's business area.

Book now for a delightful stay at Holiday Inn Express & Suites - Tijuana Otay, an IHG Hotel!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Location

Guest Reviews

9.4
Based on 447 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.79
Room Quality: 9.34
Amenities: 8.87
Value for Money: 9.13
Food and Beverage: 9.08
Overall Experience: 9.75
R
Ramos • couple • us
10
Regresare pronto.
Pros:

Se localiza en un lugar rodeado de tiendas parques y casino , y al lado un hospital , hay mucha seguridad en toda la area dia y noche , el hotel esta muy limpio , amplio , los trabajadores muy amables y ofrecen un desayuno muy bariable de 6:00 am a 11:00 am , lo recomiendo 100%

Cons:

No tengo ningun desacuerdo todo bien.

2026-07-19 • via Nuitee
R
Rodolfo • couple • mx
7
2026-07-19 • via Nuitee
M
Miriam • solo_traveller • mx
9
Pros:

La comida

Cons:

No comments

2026-07-13 • via Nuitee
P
Patron • solo_traveller • us
10
2026-07-08 • via Nuitee
N
norma • couple • us
10
2026-07-05 • via Nuitee
L
Luis Alberto • couple • mx
10
Todo excelente
Pros:

Todo

2026-07-03 • via Nuitee
L
LIVIER • family_with_children • mx
10
comodo
Pros:

Ubicacion y el desayuno incluido muy variado y rico.

2026-06-27 • via Nuitee
C
Cristian • solo_traveller • us
10
Great for families
Pros:

Very clean

2026-06-27 • via Nuitee
A
Alejandro • couple • us
10
2026-06-26 • via Nuitee
S
Sanchez • family_with_children • mx
10
2026-06-17 • via Nuitee
G
Giovanni • couple • us
10
Great location, amazing room, friendly staff. Perfect stay
Pros:

Everything, it was amazing

Cons:

Nothing to report. 10/10

2026-06-08 • via Nuitee
W
Wang qiang • extended_group • cn
8
2026-05-26 • via Nuitee
J
Jorge Em • solo_traveller • mx
10
Pros:

La atención del personal es excelente, no cabe duda que donde las personas tienen vocación de ayuda, todo será impecable

Cons:

No podría mencionar algo , quizás que faltan más cosas en el gym

2026-05-17 • via Nuitee
R
Ryan • family_with_children • mx
10
2026-05-08 • via Nuitee
M
Miguel Eduardo Suarez Parra • solo_traveller • mx
10
Pros:

Todo exelente

Cons:

Todo estaba bien

2026-05-01 • via Nuitee
A
Alejandro • couple • us
10
2026-04-27 • via Nuitee
M
Mario • solo_traveller • us
10
Pros:

Overall service and clienliness

Cons:

Everything was excellent

2026-04-26 • via Nuitee
C
CGE • solo_traveller • ae
10
Bien
Pros:

Desayuno

Cons:

Más iluminación en los pasillos de las habitaciones

2026-04-15 • via Nuitee
M
Martinez • solo_traveller • us
10
Great experience and Cynthia who worked at breakfast was so kind and helpful.
Pros:

Very clean and comfortable.

Cons:

N/A

2026-04-13 • via Nuitee
L
lorena • family_with_children • mx
10
2026-04-13 • via Nuitee