Ensana Ursina

Hotels
Ensana Hotels
9.3 (574 reviews)
Strada Vulturului 39 , Sovata , ro

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent spa facilities
Comfortable rooms
Good location for relaxation
Friendly staff
Cons:
Negative interaction with receptionist
Limited breakfast variety
Issues with barking dogs

Categories

Cleanliness
9.41
Overall cleanliness mentioned positively, with a clean room experience.
Service
8.38
Service was good but marred by negative interactions with the receptionist.
Location
9.92
The location is excellent for relaxation and proximity to spa facilities.
Room Quality
9.37
Rooms are described as comfortable and welcoming.
Amenities
9.9
Excellent spa facilities and restaurant, highly appreciated by guests.
Value for Money
9.36
Generally perceived as good value, though some charges were questioned.
Food and Beverage
8.41
Food was good, but breakfast variety was lacking.
Overall Experience
9.68
Guests had a very positive overall experience despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:40

Property Description

Sovata's Hidden Gem: Ensana Ursina

Spectacular Views and Relaxation
Indulge in the stunning views of Ursu Lake from our terrace and unwind in the serene atmosphere of our spa center.

Comfort and Convenience
Enjoy modern amenities such as air-conditioned rooms with free WiFi, flat-screen TVs, and a buffet breakfast to start your day right.

Leisure and Adventure
Take a dip in the indoor pool, savor a meal at our restaurant, and explore exciting activities like skiing in the beautiful surroundings of Sovata.

Experience the perfect blend of luxury and tranquility at Ensana Ursina. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs RON 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Adults stay for 230 lei per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 574 reviews
Cleanliness: 9.41
Service: 8.38
Location: 9.92
Room Quality: 9.37
Amenities: 9.9
Value for Money: 9.36
Food and Beverage: 8.41
Overall Experience: 9.68
F
Fechita couple ro
9
Pros:

Totul

Cons:

-

2026-04-24 via Nuitee
E
eduard_alexandru solo_traveller ro
5
O ședere plăcută cu minusuri la capitolul gastronomie !
Pros:

Mi-a plăcut: camera (cu balcon + măsuță și 2 scaune și scrumieră), curățenia găsită, salteaua bună, prosoape albe, curate care nu prezentau urme de uzură, halate de baie, tv de mărime perfectă în raport cu dimensiunea camerei, baia curată, nu am nimic de reproșat.

Cons:

În primul rând nu mi-a plăcut mâncarea în general cea servită la cină ! Sub mediu ! Și vă rog să mă credeți că nu sunt foarte mofturos. Micul dejun este cel clasic, aici nu prea ai ce mofturi să faci ( omletă, cârnăciori prăjiți salam, brânză, crenvurști, roșii , castravete, gemuri, cereale cu lapte, croissante, prăjitură, etc...).La prânz nu am servit masa, deci nu pot să comentez. La plecare am găsit bara mașinii julită 😞 dar nu pot să pun acest incident în cârca hotelului.

2026-04-24 via Nuitee
L
Laurentiu couple ro
10
Pros:

Totul a fost la superlativ iar ideea ca poți merge la spa și la celelalte hoteluri Ensana este geniala! Felicitări!

Cons:

Nu au fost motive de nemulțumire!

2026-04-24 via Nuitee
F
Felicia solo_traveller ro
10
2026-04-23 via Nuitee
V
Vicky couple ro
9
2026-04-22 via Nuitee
A
Attila couple ro
9
plăcut
Pros:

Oameni cum se comportă.

Cons:

Nu este cazul

2026-04-22 via Nuitee
O
olga solo_traveller ro
9
Pros:

Odihna la sens direct, foarte curat, mâncare bună, bazine cu saune superbe

Cons:

Trebuie de făcut site-ul companiei funcțional, daca e facut check in online sa nu fie nevoie de acesta fizic, plus renovare la bazinul vechi

2026-04-21 via Nuitee
G
Gabriella couple ro
8
Foarte bine
Pros:

Excelent pentru 3 stele.

Cons:

Personalul de la restaurant.

2026-04-21 via Nuitee
B
Bogdan solo_traveller ro
10
2026-04-20 via Nuitee
M
Maximilian couple ro
4
High price for a cheap experience. Uncomfortable and overpriced.
Pros:

Nice room design

Cons:

Very thin pillows, room temp was set on 24.6°C and couldnt lower it, spa overcrowded because people from ther 3 hotels go there, very high price for a cheap experience.

2026-04-18 via Nuitee
V
Viorela couple ro
10
2026-04-16 via Nuitee
M
Moisuc couple ro
10
Pros:

Totul este de nota 10.

2026-04-15 via Nuitee
E
Elena couple ro
9
2026-04-15 via Nuitee
A
Adrian Dorel solo_traveller ro
9
Pros:

Condițiile de cazare și Spa-ul.
Personalul de la recepție.

Cons:

Deși check-out-ul e la ora 11:00, la ora 10:00 doamnele care fac curățenie s-au plasat în fața ușii camerei și discutau în maghiară că o să intre peste noi și ne dau afară.
Consider că e lipsă de respect față de clienți. Ne-a lăsat un gust amar după zile frumoase și relaxare.

2026-04-15 via Nuitee
R
RAZVAN couple ro
10
2026-04-14 via Nuitee
S
Sin-Neamtiu couple ro
9
Frumos
Pros:

Totul

2026-04-10 via Nuitee
L
Lorand Richard couple ro
9
2026-04-10 via Nuitee
C
csilla solo_traveller hu
10
2026-04-09 via Nuitee
M
Melania family_with_children ro
10
2026-04-09 via Nuitee
I
Iulian extended_group ro
10
Un sejur excelent
Pros:

Mic dejun excelent,un sejur de nota 10

Cons:

La întrarea în hotel, nu este rampa de bagaje

2026-04-08 via Nuitee