Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Good location
Nice amenities
Cons:
Cleanliness issues
High prices in the bar

Categories

Cleanliness
7.04
The cleanliness was criticized, especially in the dining area and pool.
Service
9.51
Staff were described as helpful and friendly, but some issues were noted with security.
Location
9.55
The hotel location was praised for being close to the center and amenities.
Room Quality
8
Rooms received mixed reviews; some enjoyed them while others had complaints.
Amenities
8.53
Amenities like the SPA were appreciated; however, issues with the outdoor jacuzzi were noted.
Value for Money
7.99
Concerns about overpriced drinks in the piano bar affected the perception of value.
Food and Beverage
7.54
While breakfast options were noted positively, some found it lacking in variety.
Overall Experience
9.01
Most guests had a pleasant experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:47

Property Description

Luxurious Spa Experience

Experience luxury at its finest at Velingrad’s Spa Hotel Rich. Indulge in the outdoor and indoor swimming pools, hot tub, sauna, and spa center. The spacious units with air conditioning, flat-screen TVs, and some with spa baths ensure a comfortable stay.

Dining and Entertainment

Savor traditional Bulgarian cuisine at Tavern Omar and enjoy live music at the piano bar. The fusion restaurant offers a unique culinary experience. Entertainment programs, barbecue facilities, and a children’s playground provide fun for all guests.

Mineral Water Oasis

Relax in the mineral water pools and SPA area. The outdoor pool area with deckchairs, hammocks, and various baths is perfect for unwinding. Don't miss the free fitness area and breakfast included in your stay.

Book now for an unforgettable stay at Spa Hotel Rich in Velingrad!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1142 reviews
Cleanliness: 7.04
Service: 9.51
Location: 9.55
Room Quality: 8
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 9.01
M
Martin • couple • bg
10
2026-11-05 • via Nuitee
K
Kusheva • family_with_children • bg
10
Ползотворна почивка! Препоръчвам!
Pros:

Всичко беше идеално! Всичко беше на ниво. Персоналът е учтив и приветлив, готови да помогнат по всяко време!

2026-11-02 • via Nuitee
G
Georgiev • family_with_children • bg
9
2026-11-02 • via Nuitee
Гого22 • extended_group • bg
10
2026-11-01 • via Nuitee
A
Aurelia • couple • ro
7
2026-10-31 • via Nuitee
Светлана • solo_traveller • il
10
2026-10-31 • via Nuitee
E
Elena • family_with_children • ro
10
Satisfăcător
Pros:

Curățenia , mâncarea

Cons:

Prea multă liniște în jur

2026-10-29 • via Nuitee
A
Alina • solo_traveller • il
8
Pros:

Мне понравилось расположение, пешком можно дойти до всего что может понадобиться. Так же в спа центре, отличные кровати на свежем воздухе, сауна и конечно бассейн. Завтрак на первый взгляд показался не таким разнообразным, но в целом он оказался очень неплох и сытный, так же в один из дней были блинчики и меня это очень порадовало, было вкусно с вареньем.
Каждый день убирают мусор, меняют полотенца и вообще можно попросить, если что то нужно.
В номере есть всё необходимое.
Так что в целом хороший отель.

Cons:

Меньше всего мне понравился фен, который был прикреплен к стене в ванне, реально было ощущение что он сломается в руках. Я попросила дать мне ручной фен и это было совсем другое дело. Так же в холодильнике был мини бар и это неплохо, но хотелось больше места в холодильнике для своих личных покупок. Мне лично было не очень удобно спать на подушках, немного были мягковаты, но это возможно мои личные предпочтения.

2026-10-27 • via Nuitee
E
Emilco • couple • mk
10
Super
Pros:

Odlicna

Cons:

Pogolem vnatresen bazen

2026-10-25 • via Nuitee
K
Kostadin • couple • gb
10
2026-10-25 • via Nuitee
S
Silviya • couple • bg
10
2026-10-22 • via Nuitee
Татяна • family_with_children • bg
10
Отзив
Pros:

Всичко

Cons:

Алкохола

2026-10-21 • via Nuitee
K
Kalaydzhieva • couple • bg
10
2026-10-11 • via Nuitee
S
Suzan • solo_traveller • bg
10
2026-10-11 • via Nuitee
Ивайло • solo_traveller • bg
10
2026-10-09 • via Nuitee
D
Dima • family_with_children • bg
7
2026-09-19 • via Nuitee
K
Katrin • couple • de
9
2026-09-18 • via Nuitee
V
Venito • solo_traveller • bg
10
2026-09-17 • via Nuitee
E
Elka • couple • bg
10
Прекрасно
Pros:

Местоположението на хотела е много хубаво. Стаите са готини, интересен италиански стил има целия хотел.

Cons:

Няма нещо което да не ни е харесало

2026-09-16 • via Nuitee
Кристиана • couple • bg
10
Прекрасно
Pros:

Всичко беше страхотно, беше чисто навсякъде, бяхме резервирали луксозна стая, но ни настаниха в луксозен апартамент, който беше просто невероятен, персоналът беше много учтив и услужлив и ресторантите също са прекрасни. Наистина си заслужава да посетите хотела ако търсите високо ниво на обслужване, почивка и лукс!

2026-09-16 • via Nuitee