Spa Hotel Rich

Hotels
8.4 (1128 reviews)
500 Saedinenie Str. , Velingrad , bg

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Good location
Nice amenities
Cons:
Cleanliness issues
High prices in the bar

Categories

Cleanliness
7.04
The cleanliness was criticized, especially in the dining area and pool.
Service
9.51
Staff were described as helpful and friendly, but some issues were noted with security.
Location
9.55
The hotel location was praised for being close to the center and amenities.
Room Quality
8
Rooms received mixed reviews; some enjoyed them while others had complaints.
Amenities
8.53
Amenities like the SPA were appreciated; however, issues with the outdoor jacuzzi were noted.
Value for Money
7.99
Concerns about overpriced drinks in the piano bar affected the perception of value.
Food and Beverage
7.54
While breakfast options were noted positively, some found it lacking in variety.
Overall Experience
9.01
Most guests had a pleasant experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:47

Property Description

Luxurious Spa Experience

Experience luxury at its finest at Velingrad’s Spa Hotel Rich. Indulge in the outdoor and indoor swimming pools, hot tub, sauna, and spa center. The spacious units with air conditioning, flat-screen TVs, and some with spa baths ensure a comfortable stay.

Dining and Entertainment

Savor traditional Bulgarian cuisine at Tavern Omar and enjoy live music at the piano bar. The fusion restaurant offers a unique culinary experience. Entertainment programs, barbecue facilities, and a children’s playground provide fun for all guests.

Mineral Water Oasis

Relax in the mineral water pools and SPA area. The outdoor pool area with deckchairs, hammocks, and various baths is perfect for unwinding. Don't miss the free fitness area and breakfast included in your stay.

Book now for an unforgettable stay at Spa Hotel Rich in Velingrad!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1128 reviews
Cleanliness: 7.04
Service: 9.51
Location: 9.55
Room Quality: 8
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 9.01
H
Hri̇sto • extended_group • tr
8
2026-07-07 • via Nuitee
T
Trayko • solo_traveller • bg
10
Pros:

Всичко

2026-07-06 • via Nuitee
V
Veneta • family_with_children • bg
10
2026-07-02 • via Nuitee
D
Dan Cote • solo_traveller • ro
10
Pros:

The hotel manager, professional, fluent English, pffered us a free upgrade

Cons:

The bartender: asked a gin tonic, he prepared a dry gin. Had to ask for tonic water.

2026-06-25 • via Nuitee
Димитрия • solo_traveller • bg
10
Pros:

Изкарахме си страхотно в СПА хотел Рич във Велинград! Бяхме резервирали луксозна стая, а от хотела приятно ни изненадаха с безплатен ъпгрейд до апартамент с хидромасажна вана. Стаята беше много чиста и уютна.
Храната беше вкусна и разнообразна, а персоналът изключително любезен и отзивчив. Още при настаняването ни посрещнаха с бонбон и предложиха помощ с багажа, което направи много добро първо впечатление.
СПА зоната също ни хареса много, джакузитата бяха приятно топли и поддържани. Благодарим за прекрасното отношение и чудесната почивка! С удоволствие бихме посетили хотела отново и го препоръчваме на всеки, който търси комфорт и истински релакс във Велинград.

2026-06-24 • via Nuitee
A
Ana Maria • family_with_children • ro
10
2026-06-23 • via Nuitee
A
Adelina Vladimirova • solo_traveller • es
10
2026-06-22 • via Nuitee
Радева • solo_traveller • bg
7
2026-06-22 • via Nuitee
M
Marvin • couple • cr
10
Parece un hotel clásico y se siente en otro año
Pros:

Habitaciones, limpieza, orden, diseño conservador

Cons:

El trato del personal no muy amable, parece q hacen su trabajo por hacerlo sin ninguna actitud positiva

2026-06-22 • via Nuitee
V
Veselin • couple • bg
10
Pros:

Хотела е отличен, обслужването също.

2026-06-22 • via Nuitee
M
MUSTAFA • solo_traveller • bg
8
2026-06-19 • via Nuitee
B
Boris • couple • bg
10
2026-06-18 • via Nuitee
T
Trifonov • solo_traveller • bg
10
2026-06-17 • via Nuitee
Рангел • solo_traveller • bg
10
Двустаен апартамент Виктория
Pros:

Още от вратата ни посрещнаха две усмихнати и позитивни момичета които обясниха точно и ясно разпределението на хотела, ползвахме апартамента Виктория и останахме очаровани за пореден път!

2026-06-17 • via Nuitee
Теодора • family_with_children • bg
10
Pros:

Всичко

Cons:

Детския басейн имаше счупени плочки и детето ми се сряза

2026-06-15 • via Nuitee
K
Kalinka • couple • bg
9
Good place, will recommend it to my friends
Pros:

The location is perfect with plenty of restaurants around. The breakfast was good. The staff was very friendly and polite. We had free room upgrade to appartment which was big surprise for us. The hotel is next to the park with big playground for kids. The interior needs some face lifting but it is well maintained and clean and has all what you need for a reasonable price. Will come back again.

Cons:

.

2026-06-11 • via Nuitee
K
Kalinov • solo_traveller • bg
10
2026-06-05 • via Nuitee
D
Daniela • solo_traveller • bg
10
Дани
Pros:

Бях резервирала луксозна стая а получих луксозен апартамент като комплимент.Много любезен персонал.Ще посетя отново!

Cons:

Няма какво да не ми е харесало

2026-06-04 • via Nuitee
M
Martin • couple • bg
9
excellent
Pros:

Excellent and very polite staff, special thanks to Antoaneta from the check-in desk, and Niki from the restaurant for their professional service. We had a very pleasant stay, the SPA facilities were excellent.

Cons:

The radio around the pool area could be without news/ads and the breakfast could include quality local products (as example you have such excellent jam in the region). Thank you!

2026-06-03 • via Nuitee
S
Shtiliyanov • solo_traveller • bg
9
2026-06-02 • via Nuitee