Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Good location
Nice amenities
Cons:
Cleanliness issues
High prices in the bar

Categories

Cleanliness
7.04
The cleanliness was criticized, especially in the dining area and pool.
Service
9.51
Staff were described as helpful and friendly, but some issues were noted with security.
Location
9.55
The hotel location was praised for being close to the center and amenities.
Room Quality
8
Rooms received mixed reviews; some enjoyed them while others had complaints.
Amenities
8.53
Amenities like the SPA were appreciated; however, issues with the outdoor jacuzzi were noted.
Value for Money
7.99
Concerns about overpriced drinks in the piano bar affected the perception of value.
Food and Beverage
7.54
While breakfast options were noted positively, some found it lacking in variety.
Overall Experience
9.01
Most guests had a pleasant experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:47

Property Description

Luxurious Spa Experience

Experience luxury at its finest at Velingrad’s Spa Hotel Rich. Indulge in the outdoor and indoor swimming pools, hot tub, sauna, and spa center. The spacious units with air conditioning, flat-screen TVs, and some with spa baths ensure a comfortable stay.

Dining and Entertainment

Savor traditional Bulgarian cuisine at Tavern Omar and enjoy live music at the piano bar. The fusion restaurant offers a unique culinary experience. Entertainment programs, barbecue facilities, and a children’s playground provide fun for all guests.

Mineral Water Oasis

Relax in the mineral water pools and SPA area. The outdoor pool area with deckchairs, hammocks, and various baths is perfect for unwinding. Don't miss the free fitness area and breakfast included in your stay.

Book now for an unforgettable stay at Spa Hotel Rich in Velingrad!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1142 reviews
Cleanliness: 7.04
Service: 9.51
Location: 9.55
Room Quality: 8
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 9.01
K
Katarina • couple • rs
10
We will back😀😀😀
Pros:

Everything was excellent…room much better as we expected…breakfast was wonderful, restaurant too….

2026-08-28 • via Nuitee
R
Rayko • family_with_children • gb
10
2026-08-28 • via Nuitee
D
Doychev • solo_traveller • es
10
Pros:

Най- много ни хареса, отношението на целия персонал и най-вече една от сервитьорките Вероника! Закуската беше страхотна,храната и обслужването на много високо ниво!

2026-08-27 • via Nuitee
M
Marina • family_with_children • bg
10
2026-08-27 • via Nuitee
Ангел • solo_traveller • bg
6
Няма да повторя заповядайте в Пловдив да ви покажем стил и кулинария
Pros:

Отношението и заинтересованост на Фронт Мениджерката която ме попита защо напускам по-рано от датата и за храната.Закуската е бедна за 5 звезди и не е на подходящо място.

Cons:

Стаята не се почиства всеки ден

2026-08-27 • via Nuitee
D
Dani • family_with_children • bg
7
2026-08-26 • via Nuitee
B
BENAN • family_with_children • bg
8
2026-08-26 • via Nuitee
V
Varbanov • solo_traveller • bg
10
Pros:

Всичко

2026-08-26 • via Nuitee
R
Radko • couple • de
10
2026-08-26 • via Nuitee
Соня Й.С. • solo_traveller • bg
9
Pros:

Стаята беше голяма,спалнята беше изключително удобна,терасата беше с цветя, банята с две мивки и вана.
Външния басейн е малък ,но е красиво и приятно. На рецепция ми изпратиха много любезно! Хубаво място за почивка !

Cons:

Мрежата на балконската врата беше половината скъсана. От стената висеше контакт за каната за вода. Телевизия на практика нямахме, защото беше разкачен някакъв кабел. Мъжа ми каза на рецепция. Уж обещаха да го погледнат. Вечерта попитахме отново, господина на рецепция си гледаше мача и каза,че не се е качвал в стаята.
Това определено не беше добре!
На една от хавлийте в банята имаше петно и косъм, съответно не беше сменена.

2026-08-23 • via Nuitee
D
Dimitra • family_with_children • gr
8
2026-08-22 • via Nuitee
T
Turchinov • solo_traveller • il
3
2026-08-21 • via Nuitee
D
Draganova • solo_traveller • nl
10
Pros:

Vsichko

Cons:

Nqma nihto koeto daneni hatesa

2026-08-20 • via Nuitee
M
Milos • solo_traveller • rs
9
Pros:

Ljubazno osoblje i sadržaj hotela

Cons:

Sastav gostiju

2026-08-20 • via Nuitee
P
Petya • couple • bg
10
2026-08-20 • via Nuitee
Z
Zlatina • couple • bg
10
Pros:

Закуската беше много хубава, разнообразна, питателна ,както храната така и напитките ,които се предоставят . Много приятна атмосфера за една закуска е външната градина на хотелът .Уникално

Cons:

По-голям външен басейн !!!

2026-08-19 • via Nuitee
V
Vaska • couple • bg
10
2026-08-17 • via Nuitee
M
Mariela • solo_traveller • gb
1
Pros:

The location of the hotel is close to the centre. The food in the tavern Omar is nice .

Cons:

The hotel is far away from labeling five stars hotel.
The building ,the furniture and the facilities are very old. The children area is full with dirty , ripped and old fashioned toys! I wouldn't come back never ever .

2026-08-16 • via Nuitee
N
Neli • family_with_children • bg
10
2026-08-16 • via Nuitee
M
Milka • family_with_children • bg
7
2026-08-14 • via Nuitee