Viswa Residency by Azalea

Hotels
•
Independent
8 (1 reviews)
9th St, Madurai, TN, 625007 , Madurai , IN
91-7373777305

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Free newspapers in lobby
Free reception
Free self parking
Banquet hall
Covered parking
See all facilities

Review Highlights

Pros:
Courteous, helpful and caring staff
Clean, well-maintained rooms
Good/varied breakfast
Quiet, peaceful environment suitable for families/couples
Friendly room attendants
Cons:
Perceived poor value for money; complaints about overcharging for bottled water
No secure/closed parking (street parking only)
Occasional operational issues: booking cancellations and poor communication about extra charges
Some cleanliness incidents (oily floors, room not cleaned) and minor nuisances (mosquitoes, spotty Wi‑Fi)

Categories

Cleanliness
8.6
Multiple reviewers note rooms are neat, clean and well maintained; a few report issues (oily/slippery floors, a room not cleaned for 2 days) but overall cleanliness is seen as a strength.
Service
8.9
Staff repeatedly described as courteous, caring, helpful and dedicated; isolated negative incidents (booking cancelled, poor communication about charges) lower this slightly but service is frequently praised.
Location
8.2
Several guests praised the location as great/quiet and suitable for families; one comment notes it is a bit distant from city centre and one reviewer wanted better location/wifi.
Room Quality
8
Rooms reported as comfortable with good furniture and bathrooms by many; some guests found rooms small or had bathroom complaints, giving an overall average room quality.
Amenities
7.3
Breakfast and basic amenities are praised, but multiple cons: no closed car parking (street parking only), charged for water (disputes over bottles and pricing), spotty Wi‑Fi and occasional mosquitos.
Value for Money
6.4
Several explicit complaints about poor value: guests felt rooms were overpriced for size/facilities and charged unfairly for water/bottles sold above MRP, leading to a notably negative sentiment here.
Food and Beverage
8.6
Breakfast repeatedly described as amazing/very good/varied; nearby vegetarian restaurant also noted positively, so F&B is a clear positive in reviews.
Overall Experience
8
Overall sentiment is generally positive (many recommend, call it a good/very good stay) though a minority had serious issues (booking cancellation, overcharges) — net experience aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-04 07:50

Property Description

Convenient Amenities
This upscale hotel offers designated smoking areas and complimentary daily receptions, providing opportunities to mingle with fellow guests.

Featured Services
Benefit from services such as complimentary newspapers, dry cleaning, and a 24-hour front desk at the Viswa Residency by Azalea. The hotel also provides free self-parking on site for added convenience.

Comfortable Accommodations
Feel at home in one of the 25 air-conditioned rooms, equipped with LED televisions, free wireless internet, and private bathrooms with rainfall showerheads. Enjoy satellite programming and daily housekeeping services during your stay.

Plan your visit to Madurai and book a stay at the Viswa Residency by Azalea for easy access to nearby attractions like Meenakshi Amman Temple and Pazhamudhir Solai.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8
Based on 1 reviews
Cleanliness: 8.6
Service: 8.9
Location: 8.2
Room Quality: 8
Amenities: 7.3
Value for Money: 6.4
Food and Beverage: 8.6
Overall Experience: 8
M
Manoj.G.R • solo_traveller • in
8
2026-05-31 • via Nuitee
A
Ajay Kumar • solo_traveller • in
9
2026-05-30 • via Nuitee
S
Samy • couple • in
8
2026-05-23 • via Nuitee
A
Aditya • couple • in
8
2026-05-20 • via Nuitee
V
Varun • extended_group • in
7
Pros:

Location was great, and the staff was courteous and caring. The room was clean and sufficient for the short stay. But unfortunately felt the room was way too expensive for the room size and the facilities provided. Everything else was great.

Cons:

Value for money, and they have used a lot of oil to clean the floors, which was a bit irritating, and slippery.

2026-05-19 • via Nuitee
K
Kumar • extended_group • in
10
Pros:

Clean and neat rooms with reasonable price enjoyed staying at Madurai Viswa Residency.

2026-05-17 • via Nuitee
F
Franklin • solo_traveller • in
10
Pros:

I liked the staffs, they are really good. The room was neat and clean. The hotel is located in a silent atmosphere. This hotel is good to stay for couples and families. I recommend this hotel and give 5 stars out of 5

2026-05-14 • via Nuitee
S
Sree Suthi • solo_traveller • in
10
Pros:

All staffs good character 🥰

2026-05-04 • via Nuitee
P
PERIYASAMY • solo_traveller • in
10
Nice stay for family
Pros:

Nice environment and kind staffs

2026-05-03 • via Nuitee
N
Nilojan • solo_traveller • in
10
Beautiful stay with an amazing breakfast
Pros:

Amazing rooms and maintenance. The staffs were so courteous and caring.

Cons:

Nothing i have known of

2026-04-29 • via Nuitee
V
venkatesan • solo_traveller • in
8
2026-04-24 • via Nuitee
H
Harish • solo_traveller • in
9
Pros:

Ambient are good

Cons:

Nothing

2026-04-17 • via Nuitee
G
Gunavathi • couple • in
9
2026-04-12 • via Nuitee
V
Venkadesan • solo_traveller • in
10
Pros:

Everything I liked, cleanliness, furnitures, bathrooms, atmosphere and other amenities,

Cons:

Not Applicable

2026-04-12 • via Nuitee
S
Sree Suthi • couple • in
10
2026-04-09 • via Nuitee
D
Dhinesh • solo_traveller • in
1
Totally regretting the stay
Pros:

Calm and peaceful property.

Cons:

No water was provided, I was charged extra for their mistake. Bought only 2 bottles but they argued I bought 3. They can very well check CCTV. No closed car parking, have to park on the streets wherever available. Room was not cleaned for 2 days.

2026-04-06 • via Nuitee
D
Dhinesh • solo_traveller • in
1
Pros:

The age of property is new. Peaceful and calm.

Cons:

No closed car parking need to park on the street where you find space, stayed for 3 days. 1st day water was provided, for 2nd and 3rd day they charged for water. I bought only 2 bottles (For which they shouldn't have charged) And to my surprise they charged for 3 bottles which I didn't get. They can check CCTV to confirm. Water bottles are sold for more than MRP. Feeling too disappointed.

2026-04-06 • via Nuitee
S
sampath • couple • in
7
2026-04-04 • via Nuitee
J
JOHNY • couple • in
8
2026-03-31 • via Nuitee
A
Anish A • couple • in
7
Pros:

It was ok, not that great

Cons:

Location could have been better and not good wifi connection

2026-03-19 • via Nuitee