Viswa Residency by Azalea

Hotels
Independent
8 (1 reviews)
9th St, Madurai, TN, 625007 , Madurai , IN

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Free newspapers in lobby
Free reception
Free self parking
Banquet hall
Covered parking
See all facilities

Review Highlights

Pros:
Courteous, helpful and caring staff
Clean, well-maintained rooms
Good/varied breakfast
Quiet, peaceful environment suitable for families/couples
Friendly room attendants
Cons:
Perceived poor value for money; complaints about overcharging for bottled water
No secure/closed parking (street parking only)
Occasional operational issues: booking cancellations and poor communication about extra charges
Some cleanliness incidents (oily floors, room not cleaned) and minor nuisances (mosquitoes, spotty Wi‑Fi)

Categories

Cleanliness
8.6
Multiple reviewers note rooms are neat, clean and well maintained; a few report issues (oily/slippery floors, a room not cleaned for 2 days) but overall cleanliness is seen as a strength.
Service
8.9
Staff repeatedly described as courteous, caring, helpful and dedicated; isolated negative incidents (booking cancelled, poor communication about charges) lower this slightly but service is frequently praised.
Location
8.2
Several guests praised the location as great/quiet and suitable for families; one comment notes it is a bit distant from city centre and one reviewer wanted better location/wifi.
Room Quality
8
Rooms reported as comfortable with good furniture and bathrooms by many; some guests found rooms small or had bathroom complaints, giving an overall average room quality.
Amenities
7.3
Breakfast and basic amenities are praised, but multiple cons: no closed car parking (street parking only), charged for water (disputes over bottles and pricing), spotty Wi‑Fi and occasional mosquitos.
Value for Money
6.4
Several explicit complaints about poor value: guests felt rooms were overpriced for size/facilities and charged unfairly for water/bottles sold above MRP, leading to a notably negative sentiment here.
Food and Beverage
8.6
Breakfast repeatedly described as amazing/very good/varied; nearby vegetarian restaurant also noted positively, so F&B is a clear positive in reviews.
Overall Experience
8
Overall sentiment is generally positive (many recommend, call it a good/very good stay) though a minority had serious issues (booking cancellation, overcharges) — net experience aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-04 07:50

Property Description

Convenient Amenities
This upscale hotel offers designated smoking areas and complimentary daily receptions, providing opportunities to mingle with fellow guests.

Featured Services
Benefit from services such as complimentary newspapers, dry cleaning, and a 24-hour front desk at the Viswa Residency by Azalea. The hotel also provides free self-parking on site for added convenience.

Comfortable Accommodations
Feel at home in one of the 25 air-conditioned rooms, equipped with LED televisions, free wireless internet, and private bathrooms with rainfall showerheads. Enjoy satellite programming and daily housekeeping services during your stay.

Plan your visit to Madurai and book a stay at the Viswa Residency by Azalea for easy access to nearby attractions like Meenakshi Amman Temple and Pazhamudhir Solai.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8
Based on 1 reviews
Cleanliness: 8.6
Service: 8.9
Location: 8.2
Room Quality: 8
Amenities: 7.3
Value for Money: 6.4
Food and Beverage: 8.6
Overall Experience: 8
S
Savariraj solo_traveller in
8
2026-07-03 via Nuitee
A
A Arun couple in
9
Enjoyed my stay
Pros:

Breakfast was good if lunch was served it would have been better location is v good

Cons:

All was good

2026-06-28 via Nuitee
E
Ettickal couple in
5
Shower area is poor, not a good mirror, I left hotel 1 day before, check in on 24th check out on 27th morning, need a re
Pros:

Interior area, difficult to outsiders to find

Cons:

Nothing special

2026-06-28 via Nuitee
S
subhash solo_traveller in
9
Pros:

The staff are very cooperative, the location is good, very calm & quiet.

Cons:

The bed, they provide spring mattress which I did not find comfortable

2026-06-22 via Nuitee
M
MUGIL ARASI solo_traveller my
6
overall good place for a stay
Pros:

I booked this place at the very last minute, and I'm glad I did. The staff were friendly, welcoming, and helpful throughout my stay. The room was clean, comfortable, and well-maintained, which made for a pleasant experience.

The check-in process was smooth, and despite my last-minute booking, everything was handled professionally. I had a comfortable stay and would definitely consider returning in the future. Thank you to the team for the excellent hospitality.

Cons:

The only downside for me was the mattress. As someone who suffers from severe back pain, I found it a little uncomfortable and it affected my sleep quality. However, I understand that mattress preferences can be subjective and may not be an issue for everyone.

Other than that, the staff were friendly, the room was clean, and I had a pleasant stay overall.

2026-06-14 via Nuitee
I
Ismail solo_traveller bh
7
2026-06-09 via Nuitee
M
Manoj.G.R solo_traveller in
8
2026-05-31 via Nuitee
A
Ajay Kumar solo_traveller in
9
2026-05-30 via Nuitee
S
Samy couple in
8
2026-05-23 via Nuitee
A
Aditya couple in
8
2026-05-20 via Nuitee
V
Varun extended_group in
7
Pros:

Location was great, and the staff was courteous and caring. The room was clean and sufficient for the short stay. But unfortunately felt the room was way too expensive for the room size and the facilities provided. Everything else was great.

Cons:

Value for money, and they have used a lot of oil to clean the floors, which was a bit irritating, and slippery.

2026-05-19 via Nuitee
K
Kumar extended_group in
10
Pros:

Clean and neat rooms with reasonable price enjoyed staying at Madurai Viswa Residency.

2026-05-17 via Nuitee
F
Franklin solo_traveller in
10
Pros:

I liked the staffs, they are really good. The room was neat and clean. The hotel is located in a silent atmosphere. This hotel is good to stay for couples and families. I recommend this hotel and give 5 stars out of 5

2026-05-14 via Nuitee
S
Sree Suthi solo_traveller in
10
Pros:

All staffs good character 🥰

2026-05-04 via Nuitee
P
PERIYASAMY solo_traveller in
10
Nice stay for family
Pros:

Nice environment and kind staffs

2026-05-03 via Nuitee
N
Nilojan solo_traveller in
10
Beautiful stay with an amazing breakfast
Pros:

Amazing rooms and maintenance. The staffs were so courteous and caring.

Cons:

Nothing i have known of

2026-04-29 via Nuitee
V
venkatesan solo_traveller in
8
2026-04-24 via Nuitee
H
Harish solo_traveller in
9
Pros:

Ambient are good

Cons:

Nothing

2026-04-17 via Nuitee
G
Gunavathi couple in
9
2026-04-12 via Nuitee
V
Venkadesan solo_traveller in
10
Pros:

Everything I liked, cleanliness, furnitures, bathrooms, atmosphere and other amenities,

Cons:

Not Applicable

2026-04-12 via Nuitee