Comfort Inn & Suites

Hotels
Comfort
8.6 (670 reviews)
355 McNeely Avenue , Carleton Place , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Modern Rooms
Good Location
Quality Breakfast
Cons:
Inconsistent Service
Some Maintenance Needed
Limited Variety in Food

Categories

Cleanliness
8.46
Reviews consistently mention cleanliness and modernity, with some minor issues in maintenance noted.
Service
9.03
Staff praised for being helpful and friendly, though some inconsistencies in service hours were reported.
Location
8.87
Convenient location for various needs, praised for easy access to bike paths and weddings.
Room Quality
8.62
Rooms described as modern and comfortable, contributing to a positive experience.
Amenities
8.55
Amenities like breakfast and a pool are highlighted; however, some amenities need improvement.
Value for Money
8.31
Overall value is considered fair, but some guests note that it feels pricey.
Food and Beverage
8.16
Breakfast mentioned as good but lacking in variety and quality for some guests.
Overall Experience
8.83
Most guests express a positive experience overall with a few minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:28

Property Description

Convenient Location:
Nestled in Carleton Place, Ontario, Comfort Inn & Suites is just a short distance from the Canadian Tire Centre, ensuring easy access to entertainment and events.

Modern Amenities:
Enjoy complimentary WiFi and make use of the business center during your stay. Take a dip in the indoor pool, stay active at the fitness center, and benefit from the convenience of a 24-hour front desk.

Comfortable Accommodations:
Each room at Comfort Inn & Suites comes with a private bathroom, providing guests with the privacy and comfort they need for a relaxing stay.

Experience convenience and comfort at Comfort Inn & Suites - book your stay now.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Video

Guest Reviews

8.6
Based on 670 reviews
Cleanliness: 8.46
Service: 9.03
Location: 8.87
Room Quality: 8.62
Amenities: 8.55
Value for Money: 8.31
Food and Beverage: 8.16
Overall Experience: 8.83
F
Friedrich couple de
8
2026-08-22 via Nuitee
A
Allie solo_traveller ca
10
Great little place!
Pros:

Friendly and thoughtful staff, clean units, comfy beds

2026-08-22 via Nuitee
E
Edward solo_traveller ca
6
Very pleased
Pros:

Breakfast choices were both ample and good

Cons:

I told the reception desk on leaving my 2 night stay that not having GRAB BARS IN THE SHOWER WAS VERY DANGEROUS FOR SENIORS AND PERSONS OTHERWISE VULNERABLE TO FALLING. THE COST OF INSTALLING IS NEGLIGIBLE BUT THE POTENTIAL FOR INJURY AND MEDICAL AND LAWSSUITS IF THIS OCCURS IS H U G E.

2026-08-21 via Nuitee
R
Robitaille couple ca
9
2026-08-21 via Nuitee
E
Elias couple fr
9
2026-08-19 via Nuitee
K
Karen solo_traveller ca
10
2026-08-16 via Nuitee
S
Steve couple ca
7
Great bed and room, nice location but the breakfast and loud fan were disappointing.
Pros:

Clean, comfortable room.

Cons:

The breakfast was one of the worse we’d ever had. The orange juice was very watered down, the eggs and butter were processed and tasteless. The fan in the room was very loud.

2026-08-14 via Nuitee
C
Candace solo_traveller ca
10
Pros:

Hot breakfast

Cons:

The bathroom had hair behind the door. One of the beds had coffee stains on the sheets.

2026-08-13 via Nuitee
J
Jim solo_traveller ca
9
2026-08-12 via Nuitee
G
Gwendy couple gb
8
All around very good!
Pros:

Easy access, although the Entry and exit lane is a bit dodgy if there’s anyone oncoming in either. The rooms were exceptionally clean. The staff were really nice.

Cons:

A bit more space outside seating wise would’ve been lovely as there were only two seats usually occupied by smokers which fair one everybody’s gotta have a habit but if you wanted to just get out of the room for a few minutes and enjoy the evening air there was nowhere to sit.

2026-08-12 via Nuitee
P
Pat couple ca
7
Cons:

Bathroom had no fan and got very steamy

2026-08-12 via Nuitee
A
anita solo_traveller nl
10
Pros:

Schoon
Mooie kamer
Ontbijt

2026-08-12 via Nuitee
C
Christine couple ca
7
2026-08-09 via Nuitee
E
Elizabeth couple ca
8
Comfortable and modern but needs to catch up with contemporary understandings and preferences around generating waste fo
Pros:

Comfortable clean room and hot shower. Location near Hwy 7 but not so close you are impacted by highway noise.

Cons:

Good breakfast but a disturbing amount of garbage is generated from individually wrapped (in plastic) paper cups, throw away wooden utensils, paper plates, mini creamers and spreads. Bags and bags of waste were filled up each morning I stayed there.

2026-08-08 via Nuitee
A
Anna solo_traveller pl
10
2026-08-08 via Nuitee
N
Nicholas couple ca
8
2026-08-03 via Nuitee
M
matt solo_traveller gb
4
Pros:

Cleanliness

Cons:

Paper plates wooden cutlery

2026-07-25 via Nuitee
K
Kristian couple hr
6
2026-07-20 via Nuitee
S
Samantha couple ca
8
2026-07-16 via Nuitee
J
Jack solo_traveller ca
10
2026-07-16 via Nuitee