Comfort Inn & Suites

Hotels
•
Comfort
8.6 (619 reviews)
355 McNeely Avenue , Carleton Place , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Modern Rooms
Good Location
Quality Breakfast
Cons:
Inconsistent Service
Some Maintenance Needed
Limited Variety in Food

Categories

Cleanliness
8.46
Reviews consistently mention cleanliness and modernity, with some minor issues in maintenance noted.
Service
9.03
Staff praised for being helpful and friendly, though some inconsistencies in service hours were reported.
Location
8.87
Convenient location for various needs, praised for easy access to bike paths and weddings.
Room Quality
8.62
Rooms described as modern and comfortable, contributing to a positive experience.
Amenities
8.55
Amenities like breakfast and a pool are highlighted; however, some amenities need improvement.
Value for Money
8.31
Overall value is considered fair, but some guests note that it feels pricey.
Food and Beverage
8.16
Breakfast mentioned as good but lacking in variety and quality for some guests.
Overall Experience
8.83
Most guests express a positive experience overall with a few minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:28

Property Description

Convenient Location:
Nestled in Carleton Place, Ontario, Comfort Inn & Suites is just a short distance from the Canadian Tire Centre, ensuring easy access to entertainment and events.

Modern Amenities:
Enjoy complimentary WiFi and make use of the business center during your stay. Take a dip in the indoor pool, stay active at the fitness center, and benefit from the convenience of a 24-hour front desk.

Comfortable Accommodations:
Each room at Comfort Inn & Suites comes with a private bathroom, providing guests with the privacy and comfort they need for a relaxing stay.

Experience convenience and comfort at Comfort Inn & Suites - book your stay now.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Video

Guest Reviews

8.6
Based on 619 reviews
Cleanliness: 8.46
Service: 9.03
Location: 8.87
Room Quality: 8.62
Amenities: 8.55
Value for Money: 8.31
Food and Beverage: 8.16
Overall Experience: 8.83
L
Leann • couple • ca
9
Very convenient, reliable, great staff, great breakfast, very comfortable!!!
Pros:

Convenient & close to family

Cons:

Perhaps price a bit high

2026-03-09 • via Nuitee
K
Karen • couple • ca
8
2026-02-28 • via Nuitee
D
Doreen • solo_traveller • ca
9
Good Value
Pros:

It was clean, pleasant staff, breakfast included and a reasonable price.

2026-02-24 • via Nuitee
S
Steven • couple • ca
2
Called 3 times regarding our stay and needing to change dates, told manager would contact us
Pros:

Nothing!!

Cons:

Terrible communication from staff and important amenities were unavailable but not told to us until arrival!

2026-02-22 • via Nuitee
L
lavergne • couple • ca
5
Piscine hors service 😞
Pros:

Le prix était très bon.

Cons:

La piscine n'était pas disponible, j'avais réservé en fonction d'avoir accès a une piscine. Très déçu ils auraient dû le mentionner.

2026-02-22 • via Nuitee
R
Raymond • couple • ca
9
this place will definitely stay on my list of preferred hotel in area
Pros:

Breakfast was good & lady in charge of service was really effective and polite

Cons:

can't say as everything was good

2026-02-10 • via Nuitee
J
John • couple • ca
8
2026-01-29 • via Nuitee
F
Franco • couple • ca
6
It was okay. It is the only real hotel in the area, didn't have too many options to choose from.
Pros:

Hotel was modern and clean. Breakfast was good. Good security with access to pool.

Cons:

Traveled with friends we asked for a late check out we were given one time and the other couple received a later check out time. Then we received a call from the front desk when we did not leave the room at that specific time. That did not sit well with my partner and I for a few minutes.

2026-01-20 • via Nuitee
J
Julie • couple • fr
10
Pros:

Très bine pour un arrêt entre deux villes

2026-01-20 • via Nuitee
K
Kyana • solo_traveller • ca
6
2026-01-20 • via Nuitee
D
Devon • family_with_children • ca
10
2026-01-19 • via Nuitee
M
Marc • couple • ca
8
2026-01-19 • via Nuitee
M
Michel Joseph • couple • ca
10
Pros:

Went for a wedding..all good 👍

Cons:

Everything..

2026-01-19 • via Nuitee
M
Muriel • extended_group • ca
8
Pros:

We were attending a wedding and many of our family and friends were also able to stay at this location.

2026-01-19 • via Nuitee
S
Sarah • couple • ca
1
I will not stay there again
Pros:

Breakfast was decent. The bed was nice and clean.

Cons:

They weren’t accommodating and they lied

2026-01-19 • via Nuitee
S
Suzanne • extended_group • ca
8
2026-01-16 • via Nuitee
C
CLEMENT • extended_group • re
8
Pros:

Chambre spacieuse, bien équipée et propre.
Personnel accueillant.

2026-01-14 • via Nuitee
J
Jean-Francois • family_with_children • ca
7
Overall great property. Lost some sleep due to noisy neighbour above us.
Pros:

Decent room, great breakfast setup

Cons:

Small pool (not for adult swimming), extremely poor sound proofing which is a missed opportunity for a new build. Room was on the smaller side with only one office chair, no other seating furniture. Poor soundproofing made it that I could almost make out the exact conversation from our neighbour above (lots of f-bombs), was unable to sleep till past midnight.

2026-01-12 • via Nuitee
S
Selin • solo_traveller • ca
10
2026-01-11 • via Nuitee
P
Patrick • family_with_children • ca
8
2026-01-05 • via Nuitee