Heritage Collection on Boat Quay - Quayside Wing - Mobile App Check-In

Hotels
8.9 (3020 reviews)
76 Boat Quay , Singapore , sg

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Facilities

Non-smoking rooms
Air conditioning
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Well-equipped rooms
Cons:
Noisy street
Issues with check-in process

Categories

Cleanliness
8.85
The cleanliness of common areas and rooms is undeniable, although some noise issues were reported.
Service
9.35
The staff, particularly Vannie, Edmar, and Maica, were consistently mentioned as helpful and responsive.
Location
9.35
The location is fantastic, very accessible and close to places of interest.
Room Quality
8.35
Rooms contained necessary amenities, but some mentioned issues with bed size.
Amenities
8.35
Facilities available include a washing machine and fridge, though some guests noted the need for self-service.
Value for Money
8.85
The hotel offers good value considering its location and service despite some mixed experiences.
Food and Beverage
8.85
Food options were generally available nearby, though not specifically mentioned in reviews.
Overall Experience
9.25
Overall, guests reported a very satisfactory stay, marred slightly by the check-in process.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:26

Property Description

Prime Location in Central Singapore
Situated in the heart of Singapore, Heritage Collection on Boat Quay - Quayside Wing offers modern accommodation just steps away from major attractions like Singapore City Gallery and Raffles City.

Well-Equipped and Sustainable
Experience comfort and convenience with air-conditioned units featuring a kitchenette, flat-screen TV, and private bathroom. Selected units offer a balcony with stunning river views, perfect for relaxation.

Nearby Cultural Landmarks and Transportation
Explore the rich heritage of Singapore with attractions like Sri Mariamman Temple and Asian Civilisations Museum within walking distance. With City Hall MRT Station nearby, getting around the city is a breeze.

Book your stay at Heritage Collection on Boat Quay - Quayside Wing for a memorable and convenient experience in Singapore.

Important information:

Please be informed that only Passport ID is accepted for guest check-in. Other forms of identification are not valid.

Special requests are subject to availability and may incur extra charges.

There is no elevator at the property.

Rooms are located on the 2nd and 3rd floors and may not be suitable for guests with mobility concerns.

Heritage Collection on Boat Quay (Quayside Wing) is located along the lively Boat Quay area, close to many restaurants, bars, and nightlife spots.

All rooms are equipped with double-glazed windows to help reduce street noise. However, some noise may still be present, especially during bar operating hours.

Guests who are highly sensitive to noise may wish to consider this before booking.

We highly recommend securing travel insurance at the time of booking.

This is a strictly nonsmoking property. A fine of S$1,000 will be imposed for smoking, and a fine of S$500 will be imposed for durian consumption.

The management reserves the right to forfeit deposits, evict guests, or charge the registered credit/debit card for any violations.

This property does not accommodate bachelor(ette) or similar parties.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 3020 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.25
S
Sebastian • couple • de
9
Spannen, Edmar und Jean haben super geholfen!
Pros:

Top Lage

2026-03-14 • via Nuitee
M
marlena • couple • gb
7
2026-03-14 • via Nuitee
K
katarzyna • couple • gb
10
2026-03-14 • via Nuitee
L
Laurence • couple • au
9
Great stay with excellent service. The hotel was very clean and well maintained. A big thank you to Shannen, Edmar, and
Pros:

Great stay with excellent service. The hotel was very clean and well maintained. A big thank you to Shannen, Edmar, and Jean for their kindness and professionalism. Much appreciated!

2026-03-14 • via Nuitee
T
Tierney • couple • gb
10
Pros:

Excellent location, very clean

2026-03-14 • via Nuitee
L
Linh • couple • vn
10
I didn't expect that
Pros:

The location is great, and the staff are helpful. Shannen always keeps a warm smile that makes us feel comfortable.

Cons:

The soundproofing could be better
3 pin-plug (Don't worry, you can borrow some)

2026-03-13 • via Nuitee
H
Heiner Ignacio • couple • au
10
Pros:

Excellent service.

2026-03-13 • via Nuitee
J
John • solo_traveller • au
10
Great location rooms clean great staff
Pros:

Great location staff great

2026-03-13 • via Nuitee
D
Des • couple • gb
8
Pros:

Excellent communication from the staff. Very useful washing facilities.

Cons:

Too noisy. We were in a room directly overlooking the bars at the front with rowdy drinkers until 1am.
Surprised no tea bags etc on arrival.

2026-03-12 • via Nuitee
D
Di Blanca • solo_traveller • it
10
I want to thank you specially Mitch, she was super kind to help me out with everything. And also Shannen, Edmar and Jea
Pros:

Super pulita, zona comoda e stuff eccezionale.

2026-03-12 • via Nuitee
M
Marsh • couple • my
3
Not recommended for travelling to Singapore on business
Pros:

1. Excellent location, close to Clark Quay
2. Staff are very reactive and helpful via WhatsApp

Cons:

1. Taxis are not able to drive to the location and so you need to hop out and walk the final few 100m to the hotel.
2. No lifts in the property so you need to lift heavy bags up multiple flights of stairs
3. Opening doors relies solely on the app on your phone and so if your phone runs out of charge you are in trouble!
4. Left luggage only available between 9am and 6pm and is not secure so use it at your own risk
5. Bedrooms are very small but bathroom size was okay

2026-03-11 • via Nuitee
E
Enrico • couple • it
8
Ottima scelta, molto comoda per visitare la zona di Marina Bay di notte, a due passi da casa.
Pros:

Posizione, gentilezza personale, organizzazione

Cons:

Un po' di confusione quando esci di casa con i camerieri dei locali che cercano di invitarti al tavolo, ma basta passare dall altra parte del fiume e si ritrova la serenità di osservare i grattacieli della city riflessi nel acqua

2026-03-09 • via Nuitee
L
Lautaro • couple • ar
8
Pros:

Simple de usar

2026-03-09 • via Nuitee
P
Paolo Z • couple • it
9
Location ottima, insonorizzata e funzionale
Pros:

Ho avuto un po' di problemi nell'entrare con la chiave digitale, ma sono subito stato supportato sia digitalmente che fisicamente da un supporto umano. Quindi, è vero che è digitale, ma il supporto umano serve ancora. La stanza era abbastanza confortevole, ero solo, ma credo che anche in due, con le dovute accezioni, si potesse stare decentemente. C'è sia condizionatore che deumidificatore, il che va benissimo.
Non capisco perché non mettano uno alla reception, visto che comunque è presente "somewhere" così da risolvere eventualmente i problemi di ingresso etc.

Cons:

Come tante stanze a Singapore, non hanno finestre, quindi cercavo di tenere la porta aperta per 10/15 Min sera e mattina per un cambio d'aria.
Il bagno non ha aspirazione... Bah!

2026-03-08 • via Nuitee
S
svetlana • couple • de
10
Хотелось бы вернуться
Pros:

Месторасположение просто супер, все в пешей доступности, а вид с балкона из номера просто сказка. Такой приветливый и отзывчивый на любую просьбу персонал встретишь не часто, ребята большие молодцы

Cons:

Не было времени искать минусы,

2026-03-07 • via Nuitee
D
Dane • couple • rs
10
Pros:

This place and I'm sure the others from Heritage Collection, are very well organized. Every part of the stay is simplified and managing everything felt like a breeze. I would like to mention the team that made our stay even more pleasureable - Shannen, Edmar and Jean. They really made sure that everything went smoothly.

2026-03-07 • via Nuitee
A
A ALLIRANI • solo_traveller • my
9
Good value for money and the staff Shannen, Edmar and Jean were very helpful and cheerful
Pros:

Location and the price

Cons:

Too small room and no windows

2026-03-07 • via Nuitee
M
Marie-Luise • solo_traveller • de
10
2026-03-07 • via Nuitee
L
LEE • couple • sg
9
2026-03-07 • via Nuitee
P
Paweł • extended_group • pl
10
Pros:

great location, very comfortable beds, friendly and helpful staff, especially Shannen Edmar and Jean

2026-03-06 • via Nuitee