Heritage Collection on Boat Quay - Quayside Wing - Mobile App Check-In

Hotels
8.9 (3020 reviews)
76 Boat Quay , Singapore , sg

Facilities

Non-smoking rooms
Air conditioning
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Well-equipped rooms
Cons:
Noisy street
Issues with check-in process

Categories

Cleanliness
8.85
The cleanliness of common areas and rooms is undeniable, although some noise issues were reported.
Service
9.35
The staff, particularly Vannie, Edmar, and Maica, were consistently mentioned as helpful and responsive.
Location
9.35
The location is fantastic, very accessible and close to places of interest.
Room Quality
8.35
Rooms contained necessary amenities, but some mentioned issues with bed size.
Amenities
8.35
Facilities available include a washing machine and fridge, though some guests noted the need for self-service.
Value for Money
8.85
The hotel offers good value considering its location and service despite some mixed experiences.
Food and Beverage
8.85
Food options were generally available nearby, though not specifically mentioned in reviews.
Overall Experience
9.25
Overall, guests reported a very satisfactory stay, marred slightly by the check-in process.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:26

Property Description

Prime Location in Central Singapore
Situated in the heart of Singapore, Heritage Collection on Boat Quay - Quayside Wing offers modern accommodation just steps away from major attractions like Singapore City Gallery and Raffles City.

Well-Equipped and Sustainable
Experience comfort and convenience with air-conditioned units featuring a kitchenette, flat-screen TV, and private bathroom. Selected units offer a balcony with stunning river views, perfect for relaxation.

Nearby Cultural Landmarks and Transportation
Explore the rich heritage of Singapore with attractions like Sri Mariamman Temple and Asian Civilisations Museum within walking distance. With City Hall MRT Station nearby, getting around the city is a breeze.

Book your stay at Heritage Collection on Boat Quay - Quayside Wing for a memorable and convenient experience in Singapore.

Important information:

Please be informed that only Passport ID is accepted for guest check-in. Other forms of identification are not valid.

Special requests are subject to availability and may incur extra charges.

There is no elevator at the property.

Rooms are located on the 2nd and 3rd floors and may not be suitable for guests with mobility concerns.

Heritage Collection on Boat Quay (Quayside Wing) is located along the lively Boat Quay area, close to many restaurants, bars, and nightlife spots.

All rooms are equipped with double-glazed windows to help reduce street noise. However, some noise may still be present, especially during bar operating hours.

Guests who are highly sensitive to noise may wish to consider this before booking.

We highly recommend securing travel insurance at the time of booking.

This is a strictly nonsmoking property. A fine of S$1,000 will be imposed for smoking, and a fine of S$500 will be imposed for durian consumption.

The management reserves the right to forfeit deposits, evict guests, or charge the registered credit/debit card for any violations.

This property does not accommodate bachelor(ette) or similar parties.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 3020 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.25
V
Vivian couple au
10
2026-04-11 via Nuitee
M
Manon couple fr
10
2026-04-10 via Nuitee
M
Mike Leon couple de
9
2026-04-10 via Nuitee
N
Nandita solo_traveller gb
9
Excellent
Pros:

This hotel was incredible value for money, located in a really cool spot next to the water on boat quay. The staff on WhatsApp couldn’t have been more helpful and the room was spacious and very comfortable. Shout out to Mitch in particular for her excellent service :)

Cons:

Although the windows were well insulated, there was some street noise from boat quay at night time (not enough to stop me from sleeping, but may bother a lighter sleeper. I had deliberately chosen the river view room, overlooking the street, because I wanted the view - so no major complaints from me here! I’d still say the view was worth the noise).

2026-04-10 via Nuitee
M
Melinda solo_traveller fr
10
Amazing
Pros:

One of the hotels I would highly recommend in Singapore.

The value for money is excellent, the location is very convenient, and there are plenty of shops and restaurants nearby. The hotel is very clean, and the staff were incredibly attentive throughout my stay.

A special thank you to Edmar and Shannen for their kindness and care, they really made the experience even better.

I would definitely come back and would happily recommend this hotel to anyone visiting Singapore.

2026-04-08 via Nuitee
M
Micaela couple ar
10
Excelente relación precio calidad
Pros:

La ubicación es excelente. Estás a minutos caminando del Marina Bay, Chinatown y Clarke Quay. La cama es muy cómoda y la ducha impecable. Shannen y Edmar estuvieron muy atentos a nuestras necesidades. Dejamos el equipaje un rato luego del check out y fue muy fácil contactarse por WhatsApp. Relación precio calidad muy buena.

Cons:

La habitación es chica si estás con mucho equipaje

2026-04-07 via Nuitee
R
Renata family_with_children br
10
Maravilhosa
Pros:

Localização , limpeza e atendimento ótimos

Cons:

De nada

2026-04-07 via Nuitee
Денис couple ua
10
Pros:

Персонал отличный!

2026-04-07 via Nuitee
A
Anthony couple za
8
Singapore badly needs decent accommodation in this price category. It was a good deal.
Pros:

The room was well appointed, and serviced well. The room layout was designed by a professional. In spite of being located over a very noisy bunch of restaurants with thumping music, the additional glazing enabled us to get some sleep. Access via the app worked reasonably well, but - as is always the case with these methods - it takes full-time attendance to deal with the exceptions, which Trisha, Edmar and Shannon did well. Lily did a great room-servicing job and was most helpful using Google translate.

Cons:

No USB charging outlets. Someone should explain that the knack of electronically locked doors, is that one has to listen for the latch to open before trying to open the door. We saw other people battling with the same thing. We got it eventually.

2026-04-06 via Nuitee
J
Justin couple nl
9
2026-04-05 via Nuitee
L
LILIANA ANA couple ro
10
2026-04-05 via Nuitee
E
Edgar solo_traveller us
10
Great, clean room with everything you need.
Pros:

Property was great, very well located among a lot of restaurants and bars. Room was very clean and had all the amenities I needed. Shannen, Edmar & Trisha were on call all the time through what’s app and helped me with anything I needed. They even checked on me each morning. Was an amazing stay and will book again when I’m in Singapore.

Cons:

Everything was great.

2026-04-05 via Nuitee
M
Maxime couple de
8
2026-04-04 via Nuitee
L
Leon couple nz
9
The hotel's location and service staff are highly commendable.
Pros:

There're a comfortable room and big, modern bathroom. We're also grateful to Shannen for her help after check-in and check-out as we walked to the taxi stand.

Cons:

The abundance of small street cafes and restaurants makes the approach to the hotel smell bad and quite dirty. Also, be prepared to lug heavy suitcases up and down the stairs. We're also grateful to Shannen for her help after check-in and check-out as we walked to the taxi stand.

2026-04-04 via Nuitee
H
Hadi solo_traveller id
9
Good service by staff
Pros:

Very strategic and modern with digital (automation). Only few peoples involve to cleaning and standby for any support required. The staffs were friendly and eiger to provide their best support.

Cons:

It's noisy cause the location is just side by side with bar and café with live music

2026-04-04 via Nuitee
W
Wedged solo_traveller it
10
Pros:

Postpone ottimale

Cons:

La stanza senza finestre anche se era scritto nella descrizione della stanza

2026-04-04 via Nuitee
G
Gul couple nl
10
Mijn huis in Singapore!
Pros:

Het personeel en de service! Dankjewel Shannen, Edmar and Trisha

Cons:

Te veel digitaal

2026-04-04 via Nuitee
O
Olga solo_traveller ru
10
Good place, perfect location, lovely Singaporean vibe😊
Pros:

I really loved the location, and the hotel itself. I couldn’t get into the right door from the first try, but there was an virtual assistant (a human) who I could call and ask for help to find the place. They sent me video on my WhatsApp how to find the right door. But there can be problems for some foreign travelers with connection to messenger, internet may not work, so I would expect to get this guide before I arrived, please consider it:) also one additional thing to consider is that video guide shows you how to get to the right door quickly, but that way includes steps on the street, would be good that you could show in your video instruction a different way (a little longer walk but with no steps)- I found it later.
But my stay was great, I loved the room. It was clean and cozy. There were no windows, but I think it’s good as no noise from the street at all. Also free washing machine are available for use.
I would definitely come back!
P.s. only card payment was accepted.

Cons:

The only concern is about steps in the building, but stuff helped me with my luggage.

2026-04-04 via Nuitee
T
Thomas solo_traveller my
10
Best location in Singapore
Pros:

Location is superb, value for money too, hv own bathroom

Cons:

A bit small

2026-04-04 via Nuitee
I
IVAN couple es
10
Repetiria sin dudarlo
Pros:

Todo en general. Excelente ubicación (a 15-20 min andando de muchos sitios interesantes), muy amables y muy cómodo.

Cons:

Nada

2026-04-04 via Nuitee