Heritage Collection on Boat Quay - Quayside Wing - Mobile App Check-In

Hotels
8.9 (3020 reviews)
76 Boat Quay , Singapore , sg

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Facilities

Non-smoking rooms
Air conditioning
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Well-equipped rooms
Cons:
Noisy street
Issues with check-in process

Categories

Cleanliness
8.85
The cleanliness of common areas and rooms is undeniable, although some noise issues were reported.
Service
9.35
The staff, particularly Vannie, Edmar, and Maica, were consistently mentioned as helpful and responsive.
Location
9.35
The location is fantastic, very accessible and close to places of interest.
Room Quality
8.35
Rooms contained necessary amenities, but some mentioned issues with bed size.
Amenities
8.35
Facilities available include a washing machine and fridge, though some guests noted the need for self-service.
Value for Money
8.85
The hotel offers good value considering its location and service despite some mixed experiences.
Food and Beverage
8.85
Food options were generally available nearby, though not specifically mentioned in reviews.
Overall Experience
9.25
Overall, guests reported a very satisfactory stay, marred slightly by the check-in process.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:26

Property Description

Prime Location in Central Singapore
Situated in the heart of Singapore, Heritage Collection on Boat Quay - Quayside Wing offers modern accommodation just steps away from major attractions like Singapore City Gallery and Raffles City.

Well-Equipped and Sustainable
Experience comfort and convenience with air-conditioned units featuring a kitchenette, flat-screen TV, and private bathroom. Selected units offer a balcony with stunning river views, perfect for relaxation.

Nearby Cultural Landmarks and Transportation
Explore the rich heritage of Singapore with attractions like Sri Mariamman Temple and Asian Civilisations Museum within walking distance. With City Hall MRT Station nearby, getting around the city is a breeze.

Book your stay at Heritage Collection on Boat Quay - Quayside Wing for a memorable and convenient experience in Singapore.

Important information:

Please be informed that only Passport ID is accepted for guest check-in. Other forms of identification are not valid.

Special requests are subject to availability and may incur extra charges.

There is no elevator at the property.

Rooms are located on the 2nd and 3rd floors and may not be suitable for guests with mobility concerns.

Heritage Collection on Boat Quay (Quayside Wing) is located along the lively Boat Quay area, close to many restaurants, bars, and nightlife spots.

All rooms are equipped with double-glazed windows to help reduce street noise. However, some noise may still be present, especially during bar operating hours.

Guests who are highly sensitive to noise may wish to consider this before booking.

We highly recommend securing travel insurance at the time of booking.

This is a strictly nonsmoking property. A fine of S$1,000 will be imposed for smoking, and a fine of S$500 will be imposed for durian consumption.

The management reserves the right to forfeit deposits, evict guests, or charge the registered credit/debit card for any violations.

This property does not accommodate bachelor(ette) or similar parties.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 3020 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.25
S
Sandra • solo_traveller • de
7
2026-02-14 • via Nuitee
S
Sabine • couple • at
9
Pros:

Zentrale Lage

Cons:

Komplizierte Anleitung zum Self Check-in

2026-02-14 • via Nuitee
A
Alexander • solo_traveller • de
9
Pros:

Das Einchecken war ein bisschen holprig, wahrscheinlich aber von meiner Seite her. Shannen und Co. haben mir aber letztendlich sehr gut geholfen

2026-02-13 • via Nuitee
D
Daniil • solo_traveller • ru
9
2026-02-13 • via Nuitee
M
Marika • couple • se
10
Excellent visit
Pros:

The staff, Jean, Edmar and Shannen offered excellent service and were very friendly. The location of the hotel was excellent and we found the room very good

2026-02-13 • via Nuitee
J
Julius • couple • lr
9
2026-02-13 • via Nuitee
A
Anna • solo_traveller • au
10
Location, location, location!!
Pros:

Fabulous location right on the water with a vibrant & energetic scene of food galore on ur doorstep, so much to chose from!! The rooms r just perfect👌🏻compact & clean with everything u need in a small kitchenette 2 eat in if u prefer, fridge, microwave, crockery etc.The staff r wonderful🤩very accommodating & ready 2 help u at a moments notice, I arrived very late & although it is digital entry, a staff member was there 2 ensure everything went smoothly 4 me! I would definately recommend Heritage Collection if u r looking for a great location that is clean, comfortable & great value 4 money!! 👌🏻🙏🏼🌈💗✨

2026-02-13 • via Nuitee
A
Andres Felipe • couple • gb
10
Great location
Pros:

The location was amazing, we could walk to the main spots from there, and the staff were very kind and helpful, Shannen & Jean take care of everything we needed.

2026-02-13 • via Nuitee
P
Pascale Humery • couple • fr
5
Pros:

Bon emplacement

Cons:

L exiguite du logement, une chaise pour 2, et au dernier étage bruit infernal de la ventilation derrière la cloison au bout du lit (chambre 302)

2026-02-12 • via Nuitee
L
Laverne • extended_group • fj
10
Would definitely return to stay.
Pros:

We really appreciated the location and the attentiveness of the staff, they were always available to answer any questions. One of our favorite features was not having to worry about room cards; everything was managed through the app on our phones. It felt very secure, with floor access restrictions in place, and check-in and check-out processes were easy to follow.

We did experience a small mix-up with the room keys for two rooms at check-in, but the staff quickly resolved the issue. Another great bonus was having a washing machine and dryer available on each floor, it made our stay much more convenient.

Cons:

Nothing

2026-02-12 • via Nuitee
C
Clement • couple • fr
8
Nice little room in a cool neighborhood
Pros:

Nice location, easy check in and check out, nice staff

Cons:

Small rooms, noise isolation not great (internally)

2026-02-12 • via Nuitee
E
Emma • solo_traveller • fi
10
2026-02-11 • via Nuitee
A
Adele • couple • it
10
Top!
Pros:

La pulizia e la posizione.
Personale gentile e cordiale!

Cons:

Nulla

2026-02-11 • via Nuitee
P
Perryman • couple • au
8
Very nice, brilliant location, not keen on phone entry system
2026-02-11 • via Nuitee
S
sirFonz • couple • at
10
2026-02-11 • via Nuitee
M
Manolis Konstantakis • couple • gr
10
2026-02-11 • via Nuitee
M
Malcolm • couple • au
9
Pros:

Great location close to food and drink options on Boat Quay. Big shout out to Shanne, Edmar and Jean who provided fantastic support throughout my stay!

2026-02-11 • via Nuitee
L
Lee • couple • gb
7
Convenient location, small rooms
Pros:

Close to public transport links
Close to Chinatown for cheap restaurants
Free laundry
Quiet (depends on which room you get, we had minimal noise)
Decent room set-up
Big fridge/freezer, microwave, kettle
Staff were friendly

Cons:

No frequent cleaning
Shower temperature fluctuated
Rooms are small
The key cards did not work 50% of the time, so just added extra time with the 3 times we need to scan it between going from outside to inside the room
No windows

2026-02-11 • via Nuitee
P
Patrick • solo_traveller • ch
10
Although digital check-in might take some getting used to for someone from the baby boomer generation, the support from
Pros:

Lage & Personal

2026-02-10 • via Nuitee
N
Natogoma Sandia • couple • fr
7
2026-02-10 • via Nuitee