Heritage Collection on Boat Quay - Quayside Wing - Mobile App Check-In

Hotels
8.9 (3387 reviews)
76 Boat Quay , Singapore , sg

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Well-equipped rooms
Cons:
Noisy street
Issues with check-in process

Categories

Cleanliness
8.85
The cleanliness of common areas and rooms is undeniable, although some noise issues were reported.
Service
9.35
The staff, particularly Vannie, Edmar, and Maica, were consistently mentioned as helpful and responsive.
Location
9.35
The location is fantastic, very accessible and close to places of interest.
Room Quality
8.35
Rooms contained necessary amenities, but some mentioned issues with bed size.
Amenities
8.35
Facilities available include a washing machine and fridge, though some guests noted the need for self-service.
Value for Money
8.85
The hotel offers good value considering its location and service despite some mixed experiences.
Food and Beverage
8.85
Food options were generally available nearby, though not specifically mentioned in reviews.
Overall Experience
9.25
Overall, guests reported a very satisfactory stay, marred slightly by the check-in process.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:26

Property Description

Prime Location in Central Singapore
Situated in the heart of Singapore, Heritage Collection on Boat Quay - Quayside Wing offers modern accommodation just steps away from major attractions like Singapore City Gallery and Raffles City.

Well-Equipped and Sustainable
Experience comfort and convenience with air-conditioned units featuring a kitchenette, flat-screen TV, and private bathroom. Selected units offer a balcony with stunning river views, perfect for relaxation.

Nearby Cultural Landmarks and Transportation
Explore the rich heritage of Singapore with attractions like Sri Mariamman Temple and Asian Civilisations Museum within walking distance. With City Hall MRT Station nearby, getting around the city is a breeze.

Book your stay at Heritage Collection on Boat Quay - Quayside Wing for a memorable and convenient experience in Singapore.

Important information:

Please be informed that only Passport ID is accepted for guest check-in.

Other forms of identification are not valid. Special requests are subject to availability and may incur extra charges.

There is no elevator at the property. Rooms are located on the 2nd and 3rd floors and may not be suitable for guests with mobility concerns.

Heritage Collection on Boat Quay (Quayside Wing) is located along the lively Boat Quay area, close to many restaurants, bars, and nightlife spots.

All rooms are equipped with double-glazed windows to help reduce street noise. However, some noise may still be present, especially during bar operating hours.

Guests who are highly sensitive to noise may wish to consider this before booking. We highly recommend securing travel insurance at the time of booking.

This is a strictly nonsmoking property. A fine of S$1,000 will be imposed for smoking, and a fine of S$500 will be imposed for durian consumption.

The management reserves the right to forfeit deposits, evict guests, or charge the registered credit/debit card for any violations.

This property does not accommodate bachelor(ette) or similar parties. Should you fail to check-in by 12pm one day after your original check-in date, your reservation will be treated as a "No Show".

In the event of a no-show, the full amount for the entire duration of the reservation is nonrefundable.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 3387 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.25
D
Domenico couple fr
10
This place is very clean and in à great location. The staff there is super helpful and very friendly, especially Jamie,
Pros:

- Location
- Cleanliness
- Check-in experience
- Very friendly Staff

2026-07-25 via Nuitee
S
s solo_traveller dk
4
Pros:

Good location

Cons:

Deposit

2026-07-25 via Nuitee
Y
Yopochoco solo_traveller fr
8
2026-07-24 via Nuitee
B
Brian couple sg
7
2026-07-24 via Nuitee
P
Pia Louise couple ch
9
Super
Pros:

L’emplacement, la propreté, le personnel qui nous aidait lorsque que nous avions besoin (Shannen, Mary et Jamie), le confort.
Nous avions une chambre qui n’était pas du côté de la rue donc c’était très calme.

Cons:

Le studio est vraiment petit mais on le sait quand on réserve.

2026-07-23 via Nuitee
A
Arantzazu solo_traveller es
9
Pros:

La ubicación la limpieza un apartamento pequeño pero está muy bien

Cons:

Es interior

2026-07-22 via Nuitee
J
Jubair solo_traveller au
8
2026-07-22 via Nuitee
E
Ellita solo_traveller nz
10
Fantastic location, helpful staff
Pros:

Great location, cosy room, Shannen, Mary & Jamie were really helpful

2026-07-22 via Nuitee
D
DAVID solo_traveller vn
10
I would stay there again if I have the chance to come back
Pros:

The location is great

Cons:

My room was small. I know it is not the hotels fault, I should have asked about the size before

2026-07-21 via Nuitee
G
Gilan Garnika solo_traveller id
10
Pros:

All of it

Cons:

Nothing

2026-07-21 via Nuitee
M
Marcos couple es
10
Todo genial para varios días de estancia
Pros:

Todo, habitación completa con todo lo necesario para varios días.
Destacar la rápida respuesta de las anfitrionas Shannen, Mary y Jamie que estaban atentas en todo momento y facilitan el acceso con su rápida respuesta.

Cons:

Nada

2026-07-20 via Nuitee
Q
Quy-Tuan solo_traveller de
9
Pros:

- Prime Location: Heart of the city center with easy access to all top tourist spots and local attractions.

- Exceptional Support: Prompt, brilliant online assistance from Shannen, Mary, and Jamie throughout your stay.

- Modern Comforts: Fully air-conditioned to ensure a comfortable environment year-round.

- Added Perks: Free access to full laundry facilities.

Cons:

I booked the Single Studio, which was very economical, though quite compact in size.
Please note that room service/housekeeping is provided once every 5 days.

2026-07-20 via Nuitee
R
Rena couple sg
9
Not bad for the price!
Pros:

Worth the price for a short staycay. Simple but sufficient. Good security with many locked access doors.

Cons:

Bed sheets can be cleaner. Saw some hair on the sheets and towel

2026-07-20 via Nuitee
M
MIGUEL FORTUNATO solo_traveller pe
10
Personal amable y servicial
Pros:

Entiendo el formato digital sin embrago las personas siempre están dispuestas para apoyar personalmente

Cons:

No debe exigir dejar 200 dólares como custodia

2026-07-20 via Nuitee
Y
YUN solo_traveller cn
10
2026-07-19 via Nuitee
D
Diel solo_traveller au
10
2026-07-17 via Nuitee
U
Uçan couple tr
8
Harika konum ve temiz
Pros:

Konum harika

Cons:

Odalar arası yalıtım

2026-07-17 via Nuitee
S
S I D Z solo_traveller sg
10
Pros:

Heritage Quayside has been amazing, especially the balcony view & the fact that the bed is upstairs further in so that your sleep won't be affected by the background noises of the nightlife below.

The staff there, special mention to Shannen, Mari & Jamie, were friendly & accomodating to our needs during our stay. The entire process was a breeze. Would definitely recommend & come back again.

2026-07-17 via Nuitee
J
Jack couple gb
10
2026-07-17 via Nuitee
I
Isabelle solo_traveller it
9
Satisfaisant
Pros:

L'emplacement est vraiment top.
Chambre d'un bon confort, literie très confortable, climatisation
Pas de personnel à notre arrivée mais assistance vocale efficace pour l'entrée numérique.
Pas de serviettes de toilette dans la chambre à notre arrivée mais le problème a été réglé en 10 min via la messagerie booking !

Cons:

Il y a un petit coin cuisine mais pas de vaisselle.
La chambre est très humide. Les serviettes de toilette ne sèchent pas et elles ne sont pas changées.

2026-07-16 via Nuitee