Heritage Collection on Boat Quay - Quayside Wing - Mobile App Check-In

Hotels
8.9 (3452 reviews)
76 Boat Quay , Singapore , SG

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Well-equipped rooms
Cons:
Noisy street
Issues with check-in process

Categories

Cleanliness
8.85
The cleanliness of common areas and rooms is undeniable, although some noise issues were reported.
Service
9.35
The staff, particularly Vannie, Edmar, and Maica, were consistently mentioned as helpful and responsive.
Location
9.35
The location is fantastic, very accessible and close to places of interest.
Room Quality
8.35
Rooms contained necessary amenities, but some mentioned issues with bed size.
Amenities
8.35
Facilities available include a washing machine and fridge, though some guests noted the need for self-service.
Value for Money
8.85
The hotel offers good value considering its location and service despite some mixed experiences.
Food and Beverage
8.85
Food options were generally available nearby, though not specifically mentioned in reviews.
Overall Experience
9.25
Overall, guests reported a very satisfactory stay, marred slightly by the check-in process.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:26

Property Description

Prime Location in Central Singapore
Situated in the heart of Singapore, Heritage Collection on Boat Quay - Quayside Wing offers modern accommodation just steps away from major attractions like Singapore City Gallery and Raffles City.

Well-Equipped and Sustainable
Experience comfort and convenience with air-conditioned units featuring a kitchenette, flat-screen TV, and private bathroom. Selected units offer a balcony with stunning river views, perfect for relaxation.

Nearby Cultural Landmarks and Transportation
Explore the rich heritage of Singapore with attractions like Sri Mariamman Temple and Asian Civilisations Museum within walking distance. With City Hall MRT Station nearby, getting around the city is a breeze.

Book your stay at Heritage Collection on Boat Quay - Quayside Wing for a memorable and convenient experience in Singapore.

Important information:

Please be informed that only Passport ID is accepted for guest check-in. Other forms of identification are not valid.

Special requests are subject to availability and may incur extra charges.

There is no elevator/lift at the property.

Rooms are located on the 2nd and 3rd floors and may not be suitable for guests with mobility concerns.

Heritage Collection on Boat Quay (Quayside Wing) is located along the lively Boat Quay area, close to many restaurants, bars, and nightlife spots.

All rooms are equipped with double-glazed windows to help reduce street noise. However, some noise may still be present, especially during bar operating hours.

Guests who are highly sensitive to noise may wish to consider this before booking. We highly recommend securing travel insurance at the time of booking. This is a strictly non-smoking property.

A fine of S$1,000 will be imposed for smoking, and a fine of S$500 will be imposed for durian consumption.

The management reserves the right to forfeit deposits, evict guests, or charge the registered credit/debit card for any violations.

This property does not accommodate bachelor(ette) or similar parties. Should you fail to check-in by 12pm one day after your original check-in date, your reservation will be treated as a "No Show". In the event of a no-show, the full amount for the entire duration of the reservation is non-refundable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 3452 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.25
I
Ivana • solo_traveller • sk
10
Pros:

This place was really lovely!
Check in was easy and room was clean and comfy!
The location is perfect ! Everything is close
It was little loud but I was prepared for it because they mentioned it before! If you are light sleeper maybe not good for you !
I’d stay again!

2026-09-19 • via Nuitee
P
Patrick • couple • fr
9
Pros:

All digital but a very nice and supportive team available to support for any issue at all time, online and onsite. Mitch, Shannen and Mary were great.

2026-09-19 • via Nuitee
V
Víctor • couple • es
9
Recomendable para estancia corta
Pros:

La entrada está automatizada. Para la puerta principal necesitas un PIN que te mandan por correo o que te envían por whastap si lo solicitas y la puerta de la habitación se abre con la aplicación. Al hacer el check es necesario un depósito de 200$. Situado en una calle con vida nocturna pero no se escuchaba nada dentro, al menos en nuestra habitación del tercer piso. A pesar de ser pequeño era práctico. Cuenta también con nevera, microondas, mensaje y secador. Estaba limpio y nuevo.

Cons:

No había enchufe en el baño

2026-09-19 • via Nuitee
L
Luna • couple • fr
9
2026-09-19 • via Nuitee
D
Durando • couple • it
8
Ottimo per brevi soggiorni
Pros:

Lo staff è estremamente gentile e disponibile, un grazie speciale a Mary, Shannen e Mitch

Cons:

La stanza è molto piccola ma va bene per soggiorni brevi

2026-09-18 • via Nuitee
C
Christel • solo_traveller • za
10
Pros:

Property is central and the room had everything I needed with additional special attention to detail, which I appreciated very much. Shannen was extremely friendly, helpful and professional.

Cons:

Attention to detail, nice linen, free laundry, laundry soap etc. I also genuinely appreciated the fact that both hotel corridor and room featured the work of actual artists, a breath of fresh air in a visual environment overrun with boring ai slop.

2026-09-18 • via Nuitee
K
Keith • couple • us
10
Great place to stay with a full kitchen and good security!👍
Pros:

Great location and good communication from the hosts!😀

2026-09-17 • via Nuitee
A
Abdul • couple • ae
1
Pros:

Na

Cons:

They took deposit amount 200$ and they will never return you back … they will say they return and they will send there mail only .. they don’t send you other proof if you asked … never ever book it thinking less price overall you will loose your diposite money as well

2026-09-17 • via Nuitee
S
Summondeep • solo_traveller • fr
10
Pros:

L'emplacement est idéal pour se déplacer partout, principalement à pied et en métro.
La propreté et le service de la réception : Mitch, Mary & Shannen*sont superbes, elles sont tres réactives et disponibles 24/24 et assisté pour toutes demandes..

Cons:

L'hôtel est situé dans une rue piétonne entouré de bars/restaurant. Ca peut être tres mouvementé donc le mieux est de se préparer.

2026-09-17 • via Nuitee
P
paola • solo_traveller • ch
8
Pros:

I liked the friendly staff

Cons:

I didn't have a mirror in the room and given the location and the river view it ended up being noisy at night

2026-09-17 • via Nuitee
T
Thomas • solo_traveller • th
8
Mostly very good….
Pros:

Comfortable property. Digital access worked well. Staff were extremely helpful and responsive.

Cons:

No local TV channels.

Also, just an heads up. No fault of the staff or property, but it is very noisy on the quay side of the hotel. I expected some noise given the location but the nights I stayed there were people yelling and partying at 4 am long after the establishments closed. The hotel staff had ear plugs ready so this is a common issue.

2026-09-16 • via Nuitee
C
Clara • solo_traveller • fr
10
Pros:

Tout était plus que parfait. Très recommandé

2026-09-16 • via Nuitee
H
Hannes • couple • de
10
Besides the accommodation itself, the customer service was particularly exceptional; Mitch, Mary, and Shannen were alway
2026-09-16 • via Nuitee
B
Bagal • solo_traveller • in
10
It was a wonderful stay. close to the Marina bay. The staff members mitch, mary and Shannon helpful!
2026-09-16 • via Nuitee
C
Carolina • couple • de
9
Pros:

I liked the fast communication.
The possibility to store your luggage was really helpful!

2026-09-16 • via Nuitee
L
Lorenzo • solo_traveller • it
9
2026-09-15 • via Nuitee
C
Cosimo • couple • it
10
Perfect for visiting Singapore
Pros:

Super in the center! The staff super helpful in any situation

2026-09-15 • via Nuitee
G
Gasimova • solo_traveller • az
10
Pros:

I had a very pleasant stay at Heritage Collection on Boat Quay - Quayside Wing. The location is excellent — very central and convenient for exploring Singapore. Mitch, Mary & Shannen were extremely helpful, friendly, and responsive throughout my stay, which made the experience even better. Overall, I had a great experience and would definitely recommend Heritage Collection on Boat Quay - Quayside Wing!

Cons:

The only downside is the lack of on-site assistance after 6:00 PM, which can be a little inconvenient if you need immediate help in the evening.

2026-09-15 • via Nuitee
M
Marc-Andre • couple • de
8
Pros:

Very easy self checkin Hotel - everything is explained well, how to use the App. The Raffles Loft is incredible. Nice balcony -great view.

Cons:

You need to know that you are in the middle of teh party hot spot. So it does get lound dunring the night. We knew that - so no surpirse. Everything OK

2026-09-15 • via Nuitee
A
Alejandro • couple • es
10
Muy cómoda
Pros:

La ubicación y los trabajadores, muy bien por ellos, siempre dispuestos a echar una mano con todo y hacer mucho más sencilla la estancia, un 10 para ellas

2026-09-14 • via Nuitee