Heritage Collection on Boat Quay - Quayside Wing - Mobile App Check-In

Hotels
8.9 (3452 reviews)
76 Boat Quay , Singapore , SG
+65 6223 7155

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Well-equipped rooms
Cons:
Noisy street
Issues with check-in process

Categories

Cleanliness
8.85
The cleanliness of common areas and rooms is undeniable, although some noise issues were reported.
Service
9.35
The staff, particularly Vannie, Edmar, and Maica, were consistently mentioned as helpful and responsive.
Location
9.35
The location is fantastic, very accessible and close to places of interest.
Room Quality
8.35
Rooms contained necessary amenities, but some mentioned issues with bed size.
Amenities
8.35
Facilities available include a washing machine and fridge, though some guests noted the need for self-service.
Value for Money
8.85
The hotel offers good value considering its location and service despite some mixed experiences.
Food and Beverage
8.85
Food options were generally available nearby, though not specifically mentioned in reviews.
Overall Experience
9.25
Overall, guests reported a very satisfactory stay, marred slightly by the check-in process.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:26

Property Description

Prime Location in Central Singapore
Situated in the heart of Singapore, Heritage Collection on Boat Quay - Quayside Wing offers modern accommodation just steps away from major attractions like Singapore City Gallery and Raffles City.

Well-Equipped and Sustainable
Experience comfort and convenience with air-conditioned units featuring a kitchenette, flat-screen TV, and private bathroom. Selected units offer a balcony with stunning river views, perfect for relaxation.

Nearby Cultural Landmarks and Transportation
Explore the rich heritage of Singapore with attractions like Sri Mariamman Temple and Asian Civilisations Museum within walking distance. With City Hall MRT Station nearby, getting around the city is a breeze.

Book your stay at Heritage Collection on Boat Quay - Quayside Wing for a memorable and convenient experience in Singapore.

Important information:

Please be informed that only Passport ID is accepted for guest check-in. Other forms of identification are not valid.

Special requests are subject to availability and may incur extra charges.

There is no elevator/lift at the property.

Rooms are located on the 2nd and 3rd floors and may not be suitable for guests with mobility concerns.

Heritage Collection on Boat Quay (Quayside Wing) is located along the lively Boat Quay area, close to many restaurants, bars, and nightlife spots.

All rooms are equipped with double-glazed windows to help reduce street noise. However, some noise may still be present, especially during bar operating hours.

Guests who are highly sensitive to noise may wish to consider this before booking. We highly recommend securing travel insurance at the time of booking. This is a strictly non-smoking property.

A fine of S$1,000 will be imposed for smoking, and a fine of S$500 will be imposed for durian consumption.

The management reserves the right to forfeit deposits, evict guests, or charge the registered credit/debit card for any violations.

This property does not accommodate bachelor(ette) or similar parties. Should you fail to check-in by 12pm one day after your original check-in date, your reservation will be treated as a "No Show". In the event of a no-show, the full amount for the entire duration of the reservation is non-refundable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 3452 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.25
A
Asena • couple • tr
8
2026-10-31 • via Nuitee
T
Timo • solo_traveller • de
10
2026-10-30 • via Nuitee
K
Kris • couple • nz
9
Cons:

Laundry power turning off 10pm to 8am - it’s isolated enough it should function 24 hours.

2026-10-30 • via Nuitee
C
Carney • couple • au
9
Cons:

Digital entry was cumbersome

2026-10-29 • via Nuitee
M
Moon • couple • my
10
2026-10-29 • via Nuitee
I
Ivan • solo_traveller • za
10
Pros:

The four ladies who made my stay flawless- they were on point, communicating always and even when i made last minute requests. I will stay there again upon my next trip

2026-10-29 • via Nuitee
K
Kim • couple • au
9
Pros:

Location

2026-10-28 • via Nuitee
L
Luis Miguel • couple • es
10
Shannen, Mary y Mitch mi enhorabuena por su profesionalidad!!!
Pros:

Tuvimos una estancia maravillosa en Heritage Collection on Boat Quay. ❤️ La ubicación es fantástica y el alojamiento era cómodo y estaba muy bien organizado. Sin embargo, lo que realmente hizo especial nuestra experiencia fue el increíble equipo.
Muchísimas gracias a Shannen, Mary y Mitch por su amabilidad, cercanía, profesionalidad y extraordinaria hospitalidad. Siempre estuvieron atentos, dispuestos a ayudar y fueron muy agradables, haciéndonos sentir bienvenidos hasta nuestro último minuto en Singapur.
No podríamos haber pedido una experiencia mejor. Recomendamos este alojamiento sin ninguna duda y nos encantaría volver a alojarnos aquí en nuestra próxima visita a Singapur.
¡Gracias por todo! Habéis conseguido que nuestra estancia sea verdaderamente inolvidable. 🥰🇸🇬

2026-10-28 • via Nuitee
A
Aleksandr • couple • ru
10
We enjoyed our stay at Heritage Collection – The Quays. Special thanks to Mitch, Shannen, and Mary for their support dur
Pros:

Everything!

Cons:

No lifts in our apts, it was very difficult to carry our luggage on 3d floor

2026-10-28 • via Nuitee
J
Jozef • couple • sk
10
Pros:

Ubytovanie bolo v centre, v dostupnej vzdialenosti od MRT. Mali sme izbu s výhľadom na Marina Bay. Shannen, Mary & Mitch nám boli nápomocní pri prihlásení sa na ubytovanie.

2026-10-28 • via Nuitee
S
sena • couple • tr
10
2026-10-28 • via Nuitee
M
Mieke • couple • be
10
Aanrader!
Pros:

Top!
Heel proper en comfortabel.
Beste airco ever!
Goede ligging
Prima communicatie

Cons:

Niks

2026-10-28 • via Nuitee
M
Marko • couple • rs
10
Truly outstanding service!
Pros:

The accommodation exceeded my expectations. I’m extremely satisfied with everything. Mary, Shannen, Luna and Shannen are all doing a fantastic job here. They personally looked after my luggage while I spent the afternoon exploring the city after checking out.

Truly outstanding service!

2026-10-27 • via Nuitee
T
taenacb • couple • hu
10
Pros:

Digital staff Shannen, Mary and Mitch were very professional and kind,they made sure we had a flawless stay. The place is clean, surprisingly quiet and close to everything.

2026-10-27 • via Nuitee
S
Sharlene • couple • au
8
Pros:

Easy convenient location

Cons:

The smell as a painter had just painted the walls to make them fresh for us however there was paint fumes in the room. Also, the stairs.

2026-10-27 • via Nuitee
J
JURAJ • extended_group • sk
9
Sladký spánok nad rušnou ulicou
Pros:

Praktická poloha v centre, veľa reštaurácii priamo pod hotelom, super personál a výborne postele a vankúše. Naša izba na 3. Poschodí mala príjemnú terasu so super výhľadom. Kľúč v Telefone bol praktický. Okamžitá komunikácia cez whatsapp.

Cons:

Nie je tam výťah. Trochu bol problém tie telefonické kľúče rozbehať, keď sme mali 2 izby na jednu rezerváciu, ale ochotne nám pomohli.

2026-10-27 • via Nuitee
H
Hori • solo_traveller • nz
10
2026-10-27 • via Nuitee
D
David Roman • solo_traveller • ch
9
Pros:

Supa Shannen, Mary and Mitch were good

2026-10-27 • via Nuitee
F
Florian • solo_traveller • fr
10
Pros:

L emplacement était top et le process de clé digital est top

Cons:

Une des deux chambres était un peu petite

2026-10-27 • via Nuitee
T
Travis • solo_traveller • au
8
Pros:

Great location, 2 air conditioners 👌

Cons:

The only way to access the building and room was through their app that you had to download, not good with a flat phone

2026-10-26 • via Nuitee