Facilities

Front desk (limited hours)
Smoke-free property
Free self parking
Covered parking
Garden
Wheelchair accessible

Review Highlights

Pros:
Great location
Good food service
Cons:
Poor cleanliness
Room quality issues
Breakfast timing

Categories

Cleanliness
4.2
Guests were critical of the cleanliness due to issues such as mold, dirty curtains, and insect presence.
Service
6.8
Service received mixed reviews, with positive remarks on food service but complaints about breakfast timings and inflexibility.
Location
8.5
The hotel's proximity to the main road and town square was highly appreciated by guests.
Room Quality
4.7
Guests were dissatisfied with the room quality, citing issues with amenities like soap and towels, as well as poor room maintenance.
Amenities
5.4
Not specifically mentioned in the review data.
Value for Money
5.5
Guests felt that the hotel's pricing was justified for a budget stay, but noted discrepancies in service quality.
Food and Beverage
6.2
The quality of food received positive feedback, but issues with breakfast timings affected the overall dining experience.
Overall Experience
6
Guests suggested that the hotel is suitable for a short stay on a budget, with mixed opinions on overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 13:32

Property Description

Enjoy Nature's Beauty from the Garden
Convenient Room Service
Welcoming Front Desk

Book your stay at River Valley Resorts in Ootacamund today for a memorable experience in the lap of nature.

Important information:

  • No pets and no service animals are allowed at this property.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location