avid hotel - Hays by IHG

Hotels
•
Avid
7.8 (266 reviews)
206 West 43rd Street , Hays , US
+1 785-625-1101

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms cited frequently
Friendly, helpful staff and attentive front desk
Good/great breakfast in many reviews
Convenient location and easy access
Comfortable beds reported by multiple guests
Good value noted by some guests
Cons:
Inconsistent cleanliness: dirty floors, bugs, sticky handles, beetle in shower
Amenity shortfalls: no heated pool, no luggage carts, limited coffee hours, no in-room coffee pot
Room issues: broken remote, damaged door, weak shower head, non-working curtains, small room size
Crowded and limited breakfast area at times
Mini-fridge problems (partial freezing)
Perception of being overpriced for some guests

Categories

Cleanliness
8
Many guests repeatedly called out clean rooms and a clean facility, though several reviews reported issues (dirty/unmopped floors, sticky bathroom door handle, beetle in shower, bugs in stairwell and rough shower areas), indicating generally good but inconsistent housekeeping.
Service
8.8
Numerous mentions of friendly, helpful staff and attentive front desk service (staff went out of their way, smiling attendant at breakfast), though a few guests noted unhelpful or unfriendly staff; overall service sentiment is strongly positive.
Location
8.6
Location and easy access were repeatedly listed as pros with no notable location negatives, supporting an above-average score for convenience.
Room Quality
7.2
Rooms were often described as clean with comfortable beds, but multiple specific issues were reported (broken remote, door damage, problematic shower head, small king room size, uncomfortable pillows/bed for some, curtains not working), making overall room quality mixed.
Amenities
6.8
Several amenity problems were called out: no heated pool as advertised, lack of luggage carts, limited/no coffee outside breakfast hours and no in-room coffee pot, mini-fridge freezing items, and crowded breakfast area—indicating notable amenity shortcomings.
Value for Money
7
Mixed signals on value: some reviews mention good value and reasonable cost, while others explicitly call the property overpriced or not worth the money paid.
Food and Beverage
8
Breakfast was frequently praised as good to excellent and well-stocked by attendants, but some guests described it as awful, overcrowded, or limited in variety—overall leaning positive but inconsistent.
Overall Experience
8
Many guests recommended the property and had pleasant stays (clean rooms, helpful staff, good breakfast), although there are some severe negative experiences; the net sentiment is positive with some variability.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Indulge in Comfort and Convenience

Relaxation at Your Fingertips
Unwind in the indoor pool, stay active in the fitness centre, or socialize in the shared lounge for a well-rounded stay.

Modern Amenities for Your Ease
Enjoy a seamless stay with a desk, TV, and a cozy seating area in every room. The business centre, fax machine, and photocopier cater to your professional needs.

Local Guidance and Accessibility
Benefit from local area information at the reception and ease of travel with the hotel's proximity to Hays Regional Airport.

Book your stay at avid hotels - Hays, an IHG Hotel for a blend of comfort and functionality.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HYS

Location

Guest Reviews

7.8
Based on 266 reviews
Cleanliness: 8
Service: 8.8
Location: 8.6
Room Quality: 7.2
Amenities: 6.8
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8
N
Nancy • family_with_children • us
10
2026-10-19 • via Nuitee
G
Gregory • couple • us
2
Pros:

It needs updating in the bathroom. Remote was broke. Staff not very attentive. Breakfast was edible but not good.

Cons:

Every thing.

2026-10-18 • via Nuitee
B
Brenda • family_with_children • us
10
2026-10-17 • via Nuitee
S
Shawn • family_with_children • us
8
Pros:

Helpful staff, good breakfast

Cons:

Small king room size

2026-10-15 • via Nuitee
B
Brenda • extended_group • us
8
Pros:

Easy access

Cons:

Breakfast was awful

2026-10-13 • via Nuitee
L
Lisa • solo_traveller • us
9
Pros:

Staff, location. Staff went out of her way to make sure we got breakfast even though we were leaving early.

Cons:

I could hear the folks on the floor above me walking around.

2026-09-14 • via Nuitee
S
Susan • couple • us
10
Pros:

Location, cleanliness

2026-09-13 • via Nuitee
T
Tanner • solo_traveller • us
9
2026-09-10 • via Nuitee
L
Lynn • couple • us
9
Clean rooms and good cost
Pros:

Clean and good value

Cons:

Shower head could work better

2026-09-07 • via Nuitee
B
Betty • couple • us
8
Mid point stay while traveling home.
Pros:

Clean room.

Cons:

Bed and pillows were not comfortable.

2026-09-01 • via Nuitee
L
Linda • couple • us
9
Pros:

Convient, good breakfast, great staff

2026-08-28 • via Nuitee
K
Kim • family_with_children • us
5
2026-08-16 • via Nuitee
C
Craig • solo_traveller • us
9
2026-08-13 • via Nuitee
A
Amber • family_with_children • us
6
Did what we needed it to do which was be able to sleep, but definitely not worth the money we paid.
Pros:

The beds were comfortable. The front desk person was very nice each time we went to the desk.

Cons:

The breakfast area is to crowded. There is not enough room to navigate through several people. Not a huge variety on breakfast. The door to our room was missing a chunk by the lock…being in a handicap room, I realize the shower is a little difficult to clean, however, it was in rough shape.

2026-08-09 • via Nuitee
S
Sheila • couple • us
10
Would recommend this property while traveling.
Pros:

It was very clean, great breakfast, very accommodating to our request to be one the ground level as we had our dogs with us and the lady at the desk was very friendly and helpful.

2026-08-07 • via Nuitee
J
James • couple • us
10
2026-07-13 • via Nuitee
M
Michael • family_with_children • us
4
The staff was very friendly and helpful, but overall cleanliness of our room and the hotel was disap
Pros:

Friendly and helpful staff

Cons:

Dirty/unmopped floors, sticky bathroom door handle, beetle in shower, shower gel shot out (not downward), bugs in the stairwell, mini-fridge partially froze items I put in it.

2026-07-06 • via Nuitee
L
Lisa • couple • us
9
2026-07-01 • via Nuitee
D
Denny • couple • us
8
2026-06-28 • via Nuitee
J
Johnson • family_with_children • us
2
Terrible stay
Cons:

No heated pool as advertised, no carts available for luggage, no coffee outside of breakfast hours, no coffee pot in room, staff unfriendly, dirty.

2026-06-28 • via Nuitee