Holiday Inn Express & Suites - San Jose Silicon Valley by IHG

Hotels
•
Holiday Inn Express
8.5 (502 reviews)
2660 Monterey Road , San Jose , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Front desk (limited hours)
Fitness facilities (surcharge)

Review Highlights

Pros:
Clean rooms
Helpful staff
Good location
Comfortable beds
Cons:
High parking fees
Limited amenities
Variable customer service

Categories

Cleanliness
7.75
Rooms were generally clean but some guests noted issues like mold or cleanliness concerns.
Service
9.25
Staff were consistently described as kind and helpful, but some reviews noted instances of poor customer service.
Location
8.75
Conveniently located near attractions, although some guests found the parking fees high.
Room Quality
8.75
Rooms were described as comfortable and well-maintained.
Amenities
7.75
Basic amenities provided, but lacking in additional features like a pool and late checkouts.
Value for Money
8.25
Some guests felt the hotel was a bit overpriced given the amenities and additional fees.
Food and Beverage
8.25
Breakfast options were decent, but some guests felt the variety could be improved.
Overall Experience
9.25
Guests generally had positive stays and would recommend the hotel despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:06

Property Description

Modern Accommodation with Prime Location
Located in San Jose, Holiday Inn Express & Suites offers 3-star comfort just minutes away from major attractions. The hotel boasts a fitness center and a welcoming 24-hour front desk.

Comfortable Rooms with Essential Amenities
Each air-conditioned room is equipped with a desk, coffee machine, fridge, microwave, and flat-screen TV. Guests can also enjoy the convenience of a safety deposit box and a private bathroom with a shower. Quality bed linen and towels are provided for a relaxing stay.

Convenient Access to Key Landmarks
Explore nearby sites such as San Jose Convention Center, Happy Hollow Park and Zoo, and San Jose Institute of Contemporary Art. With easy access to the airport and train station, your travels are made hassle-free.

Experience a seamless blend of convenience and comfort at Holiday Inn Express & Suites - San Jose Silicon Valley. Book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 502 reviews
Cleanliness: 7.75
Service: 9.25
Location: 8.75
Room Quality: 8.75
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 9.25
L
Louis • solo_traveller • us
8
standard good quality
Pros:

modern clean room with amenities

Cons:

Can’t log onto wi-fi without enrolling in their program. Annoying.

2026-01-29 • via Nuitee
J
Jeff • family_with_children • us
4
I will never stay here again, too expensive for a basic request to be ignored.
Pros:

Clean, comfortable beds and pillows

Cons:

I asked repeatedly for a pac-n-play to be sent to my room. I have a 3.5 year old son, and a 22M old daughter and was traveling alone. I made the request once by message which went with no reply, then in person upon check in, then by a phone call from my room at 4pm, and then once again in person at 9pm that very same night.

2026-01-23 • via Nuitee
E
Elizabeth • couple • us
8
For the area it was a nice hotel but a bit pricey.
Pros:

The sausage gravy and biscuits.

Cons:

We thought the cost of 192 was a bit high. The price on Booking dot com was 149 but with all the fees and parking it came up to 192.

2026-01-20 • via Nuitee
H
havan • solo_traveller • us
10
I love the property and staff.
Pros:

It was perfect!

Cons:

Nothing

2026-01-20 • via Nuitee
B
Ben • couple • us
10
2026-01-19 • via Nuitee
H
Havan • solo_traveller • us
8
Decent stay for value of money spent.
Pros:

Breakfast was decent and convenient.

Cons:

10$ parking fee without warning.

2026-01-19 • via Nuitee
E
Eric • extended_group • us
8
2026-01-19 • via Nuitee
J
Jasmine • family_with_children • us
8
Not bad
Pros:

relatively clean accommodation

Cons:

Breakfast is not rich

2026-01-19 • via Nuitee
M
Mariela • solo_traveller • us
10
Trabajo
Pros:

Si

2026-01-15 • via Nuitee
J
Jessica • family_with_children • us
10
Pros:

I was charged more than I was quoted and I was not aware until I saw my credit card bill.

Cons:

Being overcharged. I want a reimbursement.

2026-01-15 • via Nuitee
J
Justin • couple • us
9
2026-01-04 • via Nuitee
K
Kinga • extended_group • pl
10
2026-01-03 • via Nuitee
S
Sidharth • couple • us
10
2025-12-28 • via Nuitee
M
Moldovan • family_with_children • us
10
Cons:

Monterey Road was very noisy.

2025-12-26 • via Nuitee
J
Jonathan • family_with_children • us
3
Cons:

Noise from cars passing by.

2025-12-21 • via Nuitee
M
Merlinda • couple • us
10
2025-12-20 • via Nuitee
H
Hanna • solo_traveller • us
8
2025-12-08 • via Nuitee
C
Camille Ann • solo_traveller • us
10
Pros:

I love the cleanliness, i feel comfortable and safe.

2025-12-08 • via Nuitee
M
Michael • couple • us
8
2025-12-04 • via Nuitee
R
R • family_with_children • us
7
Clean and comfortable
Pros:

Facilities where clean and enjoyed the fragrance being pumped in the lobby. Also love that they use dove products for the complimentary toiletries

Cons:

Lack of smart tv

2025-12-03 • via Nuitee