Holiday Inn Express & Suites - San Jose Silicon Valley by IHG

Hotels
•
Holiday Inn Express
8.5 (553 reviews)
2660 Monterey Road , San Jose , US
+1 408-930-7219

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Family rooms
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good location
Comfortable beds
Cons:
High parking fees
Limited amenities
Variable customer service

Categories

Cleanliness
7.75
Rooms were generally clean but some guests noted issues like mold or cleanliness concerns.
Service
9.25
Staff were consistently described as kind and helpful, but some reviews noted instances of poor customer service.
Location
8.75
Conveniently located near attractions, although some guests found the parking fees high.
Room Quality
8.75
Rooms were described as comfortable and well-maintained.
Amenities
7.75
Basic amenities provided, but lacking in additional features like a pool and late checkouts.
Value for Money
8.25
Some guests felt the hotel was a bit overpriced given the amenities and additional fees.
Food and Beverage
8.25
Breakfast options were decent, but some guests felt the variety could be improved.
Overall Experience
9.25
Guests generally had positive stays and would recommend the hotel despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:06

Property Description

Modern Accommodation with Prime Location
Located in San Jose, Holiday Inn Express & Suites offers 3-star comfort just minutes away from major attractions. The hotel boasts a fitness center and a welcoming 24-hour front desk.

Comfortable Rooms with Essential Amenities
Each air-conditioned room is equipped with a desk, coffee machine, fridge, microwave, and flat-screen TV. Guests can also enjoy the convenience of a safety deposit box and a private bathroom with a shower. Quality bed linen and towels are provided for a relaxing stay.

Convenient Access to Key Landmarks
Explore nearby sites such as San Jose Convention Center, Happy Hollow Park and Zoo, and San Jose Institute of Contemporary Art. With easy access to the airport and train station, your travels are made hassle-free.

Experience a seamless blend of convenience and comfort at Holiday Inn Express & Suites - San Jose Silicon Valley. Book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 553 reviews
Cleanliness: 7.75
Service: 9.25
Location: 8.75
Room Quality: 8.75
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 9.25
Z
zheng • couple • us
1
Hellish
Pros:

Not much.

Cons:

The hallways are littered with trash. The staff didn’t answer calls from the hotel room. I had to change from pajamas to go down to the front desk and found him sitting there. And yet he had the gall to tell me with a nonchalant straight face that he was too busy to answer the phone calls - and I called three times! I could tell he didn’t give a damn and he was lying. I don’t understand how the shitty hotel got an 8.5 rating, which was what fooled me into booking them. I feel compelled to write this review based on my actual experience so future guests don’t fall into the same trap. Avoid it like a plague!

2026-10-14 • via Nuitee
J
Joss Bladimir • couple • us
9
Excelente para un viaje corto.
Pros:

La calidad de los materiales en la habitación, la decoración simple y elegante! Es muy acogedor.

Cons:

La ubicación y el parqueo es muy compacto.

2026-10-12 • via Nuitee
R
Robert • extended_group • us
10
The hotel is very nice, and I would stay their again. Nice to see Holiday Inn building new hotels.
Pros:

The location is close to a lot of places to eat, which is nice. The hotel is newer, and the rooms are larger and very nice. I would stay here again.

Cons:

I think the breakfast should be offered until 10a-1030a, like other hotels. Their breakfast ends at 930a, and I just happened to sleep in that morning, while I was on a short vacation or getaway. and missed it.

2026-10-11 • via Nuitee
F
Florema • couple • us
10
We will definitely stay at this location when we visit family .
Pros:

How close it was from our family home.

Cons:

N/A

2026-09-19 • via Nuitee
S
SaL • solo_traveller • us
10
Pros:

Always Clean.....

Cons:

Everything was Dope....

2026-09-14 • via Nuitee
B
Bertha • family_with_children • us
10
2026-09-14 • via Nuitee
M
Marta • couple • us
10
Amazing stay. I would definitely stay here again . I wanted to go back
Pros:

I loved how clean it was

Cons:

I like everything

2026-08-31 • via Nuitee
E
Evgeniia • family_with_children • us
7
2026-08-16 • via Nuitee
L
Lemusu • couple • us
10
2026-08-08 • via Nuitee
V
Victor M • family_with_children • us
10
2026-08-05 • via Nuitee
J
Jose Cruz • couple • us
10
2026-08-02 • via Nuitee
K
Kiana • couple • us
8
2026-07-23 • via Nuitee
T
Teddly • solo_traveller • us
8
2026-07-22 • via Nuitee
G
Garcia • couple • us
10
Un día maravilloso y los precios increíbles
Pros:

El lugar muy limpio y el personal muy amable

Cons:

En lo personal ami me encanto todo no hubo nada que a mí no me gustara

2026-07-22 • via Nuitee
J
Jorge • solo_traveller • us
9
2026-07-18 • via Nuitee
M
M i r s a d • solo_traveller • ba
5
Cons:

Breakfast was very poor

2026-07-17 • via Nuitee
M
Maria • solo_traveller • us
10
Pros:

We loved the breakfast!

2026-07-14 • via Nuitee
L
Leonardo • couple • us
10
Chido
Pros:

Si

2026-07-13 • via Nuitee
D
De Leon • solo_traveller • us
10
2026-07-10 • via Nuitee
M
Mary • family_with_children • us
10
It was really easy to get to the location and elevator on the parking lot took us right in to are suits floor
Pros:

Very clean and easy to book

2026-07-07 • via Nuitee