Holiday Inn Express - NYC Brooklyn - Sunset Park by IHG

Hotels
•
Holiday Inn Express
8 (1424 reviews)
833 39th Street , Brooklyn , us
+1 917-672-4950

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great customer service
Convenient location
Cons:
Limited breakfast space
Room temperature issues

Categories

Cleanliness
7.89
Most reviews indicate the hotel was clean, particularly the bathrooms which were noted as 'impeccably clean'.
Service
8.86
The service provided by Linda and other staff was praised multiple times, highlighting friendliness and helpfulness.
Location
8.4
Conveniently located near the metro with easy access to Manhattan, positively mentioned by several guests.
Room Quality
7.85
Rooms have been described as comfortable with good amenities, with some minor ommissions regarding temperature control.
Amenities
7.88
Basic amenities were sufficient though breakfast setup was criticized for limited space and disposable utensils.
Value for Money
7.84
Guests generally felt that the price was appropriate for the quality offered, aligning it well with expectations.
Food and Beverage
7.39
Breakfast received positive remarks for quality, but the breakfast area was noted as cramped.
Overall Experience
7.86
The aggregate experience was positive, with many guests expressing the intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:32

Property Description

Modern Comforts and Convenience
Holiday Inn Express - NYC Brooklyn - Sunset Park offers air-conditioned rooms with free WiFi and a flat-screen TV. Guests can enjoy a comfortable stay with amenities like a safety deposit box, desk, and coffee machine in each room.

Delicious American Breakfast
Start your day right with a complimentary American breakfast served every morning at the hotel.

Business-Friendly Amenities
The hotel features a business center for guests' convenience. Multilingual staff are available at the reception to assist with any inquiries, making your stay hassle-free.

Experience the perfect blend of comfort and convenience at Holiday Inn Express - NYC Brooklyn - Sunset Park. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

8
Based on 1424 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.86
Y
Yiwu • family_with_children • us
2
2026-08-22 • via Nuitee
L
Larysa • couple • us
4
I would recommend this hotel only to people who simply need a place to spend the night and have no other choice.
Pros:

The location is good for those who need easy access to the subway — the station is only a 3-minute walk away.

Cons:

Unfortunately, everything else about my stay was concerning. The rooms are very small, and when I checked my bed, I found someone else’s hair on the sheets, which made me question whether the bedding had been changed.
There was no bottled water in the room, not even on the first day of my stay. The breakfast was very poor, and I constantly had to ask the staff for things that should have been available. The coffee machine was also frequently out of order.

2026-08-22 • via Nuitee
K
Khayal • solo_traveller • az
8
Pros:

Clean, nice hotel!

Cons:

Noise because of the Metro running nearby.

2026-08-21 • via Nuitee
S
sonia zhang • couple • us
7
There's more to improve but overall not too bad
Pros:

I liked the location of the hotel, it felt clean walking into the room. I liked the shower pressure too and it was spacious for a new york hotel room.

Cons:

Walking into my hotel room I immediately noticed a weird smell in the air and when I wanted to air out the room I saw the sign "Do not open, you will be charged" so i was stuck with sour air in the room it might have been the cleaning chemicals im not sure.

2026-08-18 • via Nuitee
I
Ian • solo_traveller • br
10
Excelente custo-benefício
Pros:

Simples, mas bem servido, não tem muita variedade, mas o que foi servido estava excelente, o cinnamon roll estava excelente!

Cons:

Ter que pedir na recepção todos os dias para limpeza do quarto, tem gente que prefere a privacidade, mas no meu caso, gosto da limpeza diária e houve dias que esqueci de pedir e fiquei sem limpeza.

2026-08-17 • via Nuitee
T
Tengiz • couple • us
8
2026-08-16 • via Nuitee
F
Funda • family_with_children • tr
10
Çok güzel ve temiz bir oda, çok teşekkür ederiz
Pros:

Oda tesis konum temizlik, ilgi hepsi çok iyiydi

Cons:

Kahvaltı daha iyi olabilirdi, farklı ülkelere göre besin çeşitliliği gibi, kahve makinası vardı ama tadı iyi değildi

2026-08-14 • via Nuitee
N
NATHALY • solo_traveller • do
8
Pros:

Limpieza diaria, habitaciones pequeñas pero cómodas con buena iluminación.

Cons:

Desayuno no muy variado pero sostenible.

2026-08-13 • via Nuitee
W
Wendy • family_with_children • gb
9
Pros:

Good location near metro station

2026-08-13 • via Nuitee
B
barbara • solo_traveller • us
10
So comfortable i forgot toothbrush.paste a was given some
Pros:

My 6 time at that hotel i loveeee it but if it cost alot i stay in l hotel its ok not great but not bad

Cons:

I.like everythg

2026-08-11 • via Nuitee
D
Doreen • extended_group • au
9
Comfortable and convenient stay
Pros:

Great option for a short stay. Comfortable rooms and friendly service. Perfect for a one night stay in Brooklyn

Cons:

Nil

2026-08-11 • via Nuitee
C
Choon • family_with_children • us
8
2026-08-10 • via Nuitee
B
Bihong • family_with_children • us
8
感觉还不错，在Booking上预定的也比较便宜
Pros:

这个酒店干净卫生，感觉非常好，早餐比较简单但是喝的咖啡果汁还不错

Cons:

服务员都是说西班牙语，听不懂英文

2026-08-10 • via Nuitee
Y
YANFENG • family_with_children • cn
10
I am satisfied
Pros:

The surrounding area is a bit rough, located in Brooklyn's Chinatown, but it's relatively safe. The hotel staff are friendly, especially a male front desk employee who returned my hat that I accidentally left behind. The room facilities are new and very clean and tidy.

Cons:

no

2026-08-08 • via Nuitee
M
Marcelo • couple • ar
9
Excelente atención ubicación , muy recomendable
Pros:

La relación precio calidad , si bien es alejado del centro está la estación a una cuadra lo q hizo todo
Más fácil

Cons:

Todo estuvo muy bien

2026-08-08 • via Nuitee
O
Odamtten • solo_traveller • gb
5
Ms H
Pros:

It was clean and I like the fact that the rooms are cleaned daily. Breakfast was great too.

Cons:

The AC in our room did not work at all during our 4 nights stay and nothing was really done about it when we reported it.

2026-08-07 • via Nuitee
J
Juan Martin • extended_group • co
4
Hotel bonito pero malas políticas de limpieza .
Pros:

Muy cerca a una estación de metro.

Cons:

El aseo y limpieza de los cuartos la hacen cada 3 días, pésima política, me parece desagradable que realicen limpieza cada 3 días.

2026-08-06 • via Nuitee
C
Claudette • solo_traveller • us
10
Pros:

The smell of bleach on the way to the elevator from the parking garage was reassuring!! The breakfast was excellent!! Yes room small but very well equipped with nice amenities like handsoap and lotion!! Very chill spot!

Cons:

$33 for parking was a bit much but that's NY I guess!

2026-08-06 • via Nuitee
O
Orsini-Zelaya • solo_traveller • us
10
Comfortable, polite staff and good location.
Pros:

Area and staff.

Cons:

Everything was fine.

2026-08-05 • via Nuitee
M
Miguel • couple • cl
10
2026-08-05 • via Nuitee