Holiday Inn Express - NYC Brooklyn - Sunset Park by IHG

Hotels
Holiday Inn Express
8 (1328 reviews)
833 39th Street , Brooklyn , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great customer service
Convenient location
Cons:
Limited breakfast space
Room temperature issues

Categories

Cleanliness
7.89
Most reviews indicate the hotel was clean, particularly the bathrooms which were noted as 'impeccably clean'.
Service
8.86
The service provided by Linda and other staff was praised multiple times, highlighting friendliness and helpfulness.
Location
8.4
Conveniently located near the metro with easy access to Manhattan, positively mentioned by several guests.
Room Quality
7.85
Rooms have been described as comfortable with good amenities, with some minor ommissions regarding temperature control.
Amenities
7.88
Basic amenities were sufficient though breakfast setup was criticized for limited space and disposable utensils.
Value for Money
7.84
Guests generally felt that the price was appropriate for the quality offered, aligning it well with expectations.
Food and Beverage
7.39
Breakfast received positive remarks for quality, but the breakfast area was noted as cramped.
Overall Experience
7.86
The aggregate experience was positive, with many guests expressing the intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:32

Property Description

Modern Comforts and Convenience
Holiday Inn Express - NYC Brooklyn - Sunset Park offers air-conditioned rooms with free WiFi and a flat-screen TV. Guests can enjoy a comfortable stay with amenities like a safety deposit box, desk, and coffee machine in each room.

Delicious American Breakfast
Start your day right with a complimentary American breakfast served every morning at the hotel.

Business-Friendly Amenities
The hotel features a business center for guests' convenience. Multilingual staff are available at the reception to assist with any inquiries, making your stay hassle-free.

Experience the perfect blend of comfort and convenience at Holiday Inn Express - NYC Brooklyn - Sunset Park. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 1328 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.86
N
Nazarov couple us
10
2026-06-06 via Nuitee
D
Doug DuCap solo_traveller us
9
Good location, pleasant staff, and a surprisingly good breakfast!
Pros:

Located near 8th Ave (In Brooklyn's Chinatown) and great Puebla-area Mexican food, as well. Neighborhood is quiet & safe. Staff was pleasant & helpful (even by email before arrival). Room and public areas were very clean & well maintained. Quite a good breakfast, too, with a nice variety of hot and cold items. Oh...and 24hr coffee in the lobby!

Cons:

Really, just minor stuff: No way to pay for late check out (although one extra hour was free). Not much room for luggage in the lobby, especially when there are many guests going to the cruise port. Also, the USB outlets in the room didn't work.

Not the hotel's fault, but parking is an issue, as others have mentioned. $33+ for a car and $41+ for a minivan is extortion, but the parking is right next door and the staff were nice, at least. 🤷 (And FYI, street parking is pretty much a non-starter!)

2026-06-05 via Nuitee
N
Neela couple us
7
Great value for the stay, solid 7/10 for total value for Brooklyn NY
Pros:

Clean, had what you needed, friendly staff

Cons:

Honestly nothing really, I was only there one night

2026-06-05 via Nuitee
M
Melissa solo_traveller us
8
2026-06-05 via Nuitee
N
Nazaryii couple ua
8
2026-06-05 via Nuitee
C
christy solo_traveller us
7
Was ok
Pros:

Was very clean, comfortable.

Cons:

The a/c did not work properly. The street noise and sirens all night were very loud.

2026-06-05 via Nuitee
T
Tufan couple tr
9
2026-06-04 via Nuitee
A
ANA family_with_children hr
9
Za cijenu ( obzirom na cijene u ovom gradu) je ok!!
Pros:

Jednostavnost osoblja,ok je cistoca, dorucak bi mozda trebao biti malo konkretniji al obzirom da nema kuhinje, ok je da ne ides gladan iz hotela.

Cons:

Lokacija je u redu sto se tiče grada kao grada- do metro stanice je doslovno 3 min i metro D vozi u centar. Sto se tiče pogleda i okoline oko hotela, da sam je vidjela uživo nikad ga ne bi izabrala. Al eto, samo smo prespavali u njemu pa me nije briga.

2026-06-04 via Nuitee
A
Afsana extended_group us
8
2026-06-04 via Nuitee
P
Pavel family_with_children cz
7
Pros:

blízko metra, cca 30min na Mannhatan

Cons:

snídaně-pro člověka z Evropy

2026-06-03 via Nuitee
A
Adoree Angel couple us
8
2026-06-02 via Nuitee
D
danielle solo_traveller us
9
Incredible stay
Pros:

The food, the bed my own space

Cons:

The light couldn't be off in the room.

2026-06-02 via Nuitee
민ㅅㅎ couple us
10
2026-06-02 via Nuitee
J
Jamshed solo_traveller tj
7
Pros:

Все было чисто и аккуратно

Cons:

Рядом проходит ЖД и напротив кладбище, было очень шумо из-за поездов.

2026-06-02 via Nuitee
B
Bernhard couple us
9
2026-06-01 via Nuitee
M
Maynard solo_traveller us
8
2026-06-01 via Nuitee
G
Gail solo_traveller gb
8
Pros:

Clean and friendly service

Cons:

The train noise

2026-05-31 via Nuitee
G
Gela Giorgadze solo_traveller ge
10
2026-05-30 via Nuitee
M
Meijuan family_with_children us
8
2026-05-30 via Nuitee
O
OTABEK couple us
10
Thanks
Pros:

Thanks

Cons:

Thanks

2026-05-29 via Nuitee