Holiday Inn Express - NYC Brooklyn - Sunset Park by IHG

Hotels
•
Holiday Inn Express
8 (1424 reviews)
833 39th Street , Brooklyn , US
+1 917-672-4950

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great customer service
Convenient location
Cons:
Limited breakfast space
Room temperature issues

Categories

Cleanliness
7.89
Most reviews indicate the hotel was clean, particularly the bathrooms which were noted as 'impeccably clean'.
Service
8.86
The service provided by Linda and other staff was praised multiple times, highlighting friendliness and helpfulness.
Location
8.4
Conveniently located near the metro with easy access to Manhattan, positively mentioned by several guests.
Room Quality
7.85
Rooms have been described as comfortable with good amenities, with some minor ommissions regarding temperature control.
Amenities
7.88
Basic amenities were sufficient though breakfast setup was criticized for limited space and disposable utensils.
Value for Money
7.84
Guests generally felt that the price was appropriate for the quality offered, aligning it well with expectations.
Food and Beverage
7.39
Breakfast received positive remarks for quality, but the breakfast area was noted as cramped.
Overall Experience
7.86
The aggregate experience was positive, with many guests expressing the intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:32

Property Description

Modern Comforts and Convenience
Holiday Inn Express - NYC Brooklyn - Sunset Park offers air-conditioned rooms with free WiFi and a flat-screen TV. Guests can enjoy a comfortable stay with amenities like a safety deposit box, desk, and coffee machine in each room.

Delicious American Breakfast
Start your day right with a complimentary American breakfast served every morning at the hotel.

Business-Friendly Amenities
The hotel features a business center for guests' convenience. Multilingual staff are available at the reception to assist with any inquiries, making your stay hassle-free.

Experience the perfect blend of comfort and convenience at Holiday Inn Express - NYC Brooklyn - Sunset Park. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

8
Based on 1424 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.86
D
Durczewski • couple • pl
7
2026-09-18 • via Nuitee
B
Bülent • couple • de
7
Preis Leistung ist gut , U-Bahn 5 min Top
Pros:

Sauber, Bett sehr bequem , U Bahn Haltestelle 5 Geh Minuten

Cons:

Die Gegend sollte man abends nicht raus

2026-09-18 • via Nuitee
S
Sophonie • extended_group • us
10
2026-09-16 • via Nuitee
L
Lucy • extended_group • gb
6
Nice room, little provision for dietary needs at breakfast
Pros:

Spacious room with comfortable large bed and proper sofa bed for our son. Nice spacious bathroom with good shower. Room had basic kitchen with microwave, fridge and coffee maker which was helpful.

Cons:

Despite requesting in advance there was almost no provision for a gluten free breakfast. The person on duty for breakfast was rude and surly. I was roughly shoved a full loaf of frozen gf bread as my opinion still in its packet, and had to insist on it being defrosted. The breakfast I managed to piece together was inadequate. Do not come here and expect anything that resembles breakfast if you have any dietary needs.

2026-09-16 • via Nuitee
S
Studios, Inc. • solo_traveller • us
7
Pros:

I booked a one night room the same day that I needed it. Price was OK, and was expected for a last minute
reservation for business. Front desk woman was nice and considerate.

Cons:

Parking situation. I was told the parking garage was owned by a different company, so what I have to
say does not reflect the service at Holiday Inn Express. If you pay cash for parking , like I did, please
watch out for being short changed. Lucky they had a camera to prove their mistake.

2026-09-15 • via Nuitee
G
Guillermo • solo_traveller • ar
10
Pros:

Ubicación y habitación

Cons:

Todo ok

2026-09-14 • via Nuitee
M
MELANIE • couple • us
9
Pros:

Easy access to NYC , not hard to find

2026-09-14 • via Nuitee
M
MELANIE • couple • us
8
Comfortable
Pros:

Easy access

2026-09-14 • via Nuitee
M
Marisol Adriana • couple • us
7
Pros:

Fue ok por el precio

Cons:

Personal de front desk un poco antipático

2026-09-14 • via Nuitee
B
Brenda • couple • us
10
Great value, comfortable, clean and good location.
Pros:

The room was in great shape and really comfortable. Staff throughout were friendly and helpful.

Cons:

N/A

2026-09-13 • via Nuitee
M
Martina • solo_traveller • at
9
Pros:

Die Lage zur Subway 9th Avenue ist ideal.
Frühstück ausreichend und gut für einen Start in den Tag.

Cons:

-

2026-09-13 • via Nuitee
J
Judith • extended_group • gb
7
Ok
Pros:

It was clean and staff we’re helpful. Good transport links

Cons:

Rooms were small and the location was not great. Thought it was advertised as having a gym but no gym.

2026-09-12 • via Nuitee
A
Amol • couple • nl
9
2026-09-11 • via Nuitee
T
Tiago Marques • solo_traveller • pt
9
2026-09-11 • via Nuitee
S
Sabiha • couple • us
5
2026-09-10 • via Nuitee
M
Melissa • couple • co
8
2026-09-09 • via Nuitee
V
Victoria • solo_traveller • es
9
2026-09-08 • via Nuitee
Y
Yevhen • family_with_children • us
10
2026-09-07 • via Nuitee
S
Simone • couple • de
8
2026-09-05 • via Nuitee
T
Tomáš • couple • cz
9
2026-09-05 • via Nuitee