Candlewood Suites - Lexington - Medical District by IHG

Hotels
•
Candlewood Suites
9.3 (680 reviews)
501 Waller Avenue , Lexington , US
+1 859-963-2444

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Spacious rooms
Cons:
In-room coffee quality
Lack of breakfast options
Low water pressure

Categories

Cleanliness
9.51
Very clean and well-maintained, noted positively by multiple reviews.
Service
9.48
Staff was friendly and helpful, contributing to a positive experience.
Location
10
Great location near attractions with easy access, appreciated by guests.
Room Quality
9.47
Rooms are spacious and comfortable, with specific mentions of cleanliness.
Amenities
9
Amenities were satisfactory although a few improvements suggested.
Value for Money
8.96
Fair pricing for the quality provided, with good amenities.
Food and Beverage
8.51
No free breakfast and some beverage complaints, impacting the rating.
Overall Experience
9.49
Overall, guests expressed satisfaction and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:30

Property Description

Modern Rooms with Kitchenettes and Free WiFi
Experience comfort and convenience at Candlewood Suites - Lexington - Medical District. Our air-conditioned rooms feature kitchenettes, perfect for preparing meals, along with free WiFi for staying connected. Relax in front of the flat-screen TV with cable channels after a busy day exploring Lexington.

Fitness Center and Business Amenities
Stay active at our on-site fitness center or catch up on work at the business center. With a 24-hour front desk and a shared lounge, we ensure all your needs are met during your stay. Whether you're here for business or leisure, we've got you covered.

Near Popular Attractions and Airport
Conveniently located near Lexington Convention Center and Rupp Arena, our hotel offers easy access to top attractions. Explore the city with ease, knowing you're just a short drive away from Blue Grass Airport. Book your stay now at Candlewood Suites - Lexington - Medical District for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Location

Guest Reviews

9.3
Based on 680 reviews
Cleanliness: 9.51
Service: 9.48
Location: 10
Room Quality: 9.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 9.49
R
Ricardo • couple • sv
8
Pros:

Clean room, comfortable beds, great A/C.

Cons:

In the 4 nights we were there, they never cleaned our room or made our beds.

2026-10-13 • via Nuitee
T
Teddy • couple • us
7
Besides the lady it was nice
Pros:

Payed or thought I payed for the room thru zip or affirm got a booking number when I got there gave the lady my booking info she was smart with me and my wife over it told her I had a confirmation number but she kept saying it wasn’t paid for just luckily I had the money to pay for the room so my wife could have ablation on her heart at Saint Joe’s

Cons:

Customer service

2026-10-11 • via Nuitee
D
Denae • family_with_children • us
9
2026-10-08 • via Nuitee
M
Masaru • solo_traveller • jp
7
2026-09-18 • via Nuitee
H
Henry • couple • us
10
2026-09-17 • via Nuitee
M
Margaret • extended_group • us
10
Nice place
Pros:

It was a very nice and clean hotel. It also seemed very safe.

2026-09-16 • via Nuitee
J
Jacob • couple • us
10
2026-09-14 • via Nuitee
C
Christina • family_with_children • us
10
I enjoyed the whole experience. Please keep up the excellent work!
Pros:

The room was great, very clean, excellent customer service, the beds were comfortable.

2026-09-14 • via Nuitee
H
Hutto • solo_traveller • us
8
2026-09-08 • via Nuitee
J
Jacqualine • solo_traveller • us
8
Pros:

Good location,close to medical facilities we were going to. Many restaurants close by. Was very clean. The bed was very comfortable.

Cons:

Couldn't get the recliner to recline, apparently was broken. Couldn't figure out how to get the stove to work. Never used one that needed a key before. Could use some instructions, or maybe it was broken. Used the microwave instead. Our room was close to the end of the hallway where there was an exit to the outside. It was quite a loud door and we could hear it being opened and closed all night.

2026-09-07 • via Nuitee
A
Autumn • solo_traveller • us
10
I would definitely stay again!
Pros:

I like how clean it was and that the parking was super easy to get in and out of. Everything was operational and room was clean and loved the items provided in the kitchen.

Cons:

That breakfast was not offered and there was no guide for the TV.

2026-09-07 • via Nuitee
C
Carol • solo_traveller • us
9
Recommend and will stay here again.
Pros:

The suite room was spacious and very comfortable.

Cons:

Nothing to report

2026-09-04 • via Nuitee
G
Gavin • couple • us
9
2026-09-03 • via Nuitee
J
Josh • couple • us
1
2026-09-03 • via Nuitee
J
Jeff • couple • us
8
It was a decent stay.
Pros:

n/a

Cons:

The outside trash cans were full and trash all over the ground.

2026-08-31 • via Nuitee
S
Sherry • extended_group • us
10
Pros:

Everything

Cons:

Fridge didn’t work

2026-08-30 • via Nuitee
B
Brad • solo_traveller • us
10
The room was clean and well thought out.
Pros:

I like that the room had a full size frig, microwave, dishes and dishwasher.

Cons:

The Tv could have been better. With more viewing options.

2026-08-28 • via Nuitee
B
Brenda • family_with_children • us
9
Location was close to campus.
Pros:

Hotel did not provide breakfast; that was the most disappointing part of the stay.

Cons:

Providing a breakfast would have been nice.

2026-08-24 • via Nuitee
D
Douglas • extended_group • br
7
2026-08-22 • via Nuitee
L
Lisa • couple • us
10
2026-08-20 • via Nuitee