Summit Hotel Naga

Hotels
•
Robinsons Hotels and Resorts
9.4 (504 reviews)
Robinsons Place Naga Complex, Roxas Avenue corner Almeda Highway, Barangay Triangulo, Naga City, Camarines Sur , Naga , ph
+63 998 888 7788

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly staff
Good amenities
Cons:
Insect presence
Minor service issues
Maintained facilities needed

Categories

Cleanliness
8.65
The presence of insects and mosquitoes noted in multiple reviews suggests cleanliness could improve.
Service
9.61
Despite some negative experiences, numerous guests praised the staff for their friendliness and helpfulness.
Location
10
Multiple reviews highlighted the hotel's great location near malls and restaurants.
Room Quality
9.6
Rooms are generally spacious and comfortable, though some maintenance issues were mentioned.
Amenities
9.13
Amenities were described as complete, though there were some complaints regarding the availability of items.
Value for Money
9.09
Good value reflected in several reviews, but some guests felt certain aspects could be better.
Food and Beverage
9.14
Breakfast received positive remarks, but some guests wished for more variety.
Overall Experience
10
Majority of guests had a satisfying stay, emphasizing comfort and location as key positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:22

Property Description

Modern Amenities and Facilities
Summit Hotel Naga, situated in Robinsons Place Naga, boasts a range of modern amenities including a restaurant, free private parking, an outdoor swimming pool, and a fitness centre.

Comfortable and Well-Equipped Rooms
Guests can expect air-conditioned rooms with essential facilities like a desk, kettle, fridge, safety deposit box, flat-screen TV, and a private bathroom with a bidet. The rooms at Summit Hotel Naga are thoughtfully furnished with bed linen and towels for a comfortable stay.

Convenient Location and Services
Conveniently located just 9 km from Naga Airport, the hotel offers a paid airport shuttle service for guests' ease of travel. Additionally, the accommodation features a 24-hour front desk and luggage storage, ensuring a hassle-free experience for visitors.

Book your stay at Summit Hotel Naga for a seamless blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 504 reviews
Cleanliness: 8.65
Service: 9.61
Location: 10
Room Quality: 9.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 10
A
Antonio • family_with_children • nl
10
Heel fijn verblijf. Zou er zeker nog een keer naar toe gaan.
Pros:

Ontbijt was heerlijk. In het restaurant kon je savonds ook een drankje doen. Lekkere mocktails. Heel vriendelijk personeel. Locatie perfect vlakbij shopping mall.

Cons:

Als ik dan toch iets moet noemen, was het eten in het restaurant niet heel bijzonder. Verder niets negatiefs te vermelden. Heel fijn hotel.

2026-08-21 • via Nuitee
T
Tina • solo_traveller • nz
7
Pros:

Location is good..close to the mall...wheelcgair friendly

Cons:

Old

2026-08-16 • via Nuitee
C
Ces • family_with_children • ph
4
disappointed
Pros:

maybe it's location

Cons:

the room aircon is not working properly ,we have to ask for a fan just to save our night .no towel and toiletries set up when we arrived to our rooms. the other room seems not tidy enough.

2026-08-16 • via Nuitee
T
Tina • solo_traveller • nz
6
Pros:

I like the location and the parking

2026-08-15 • via Nuitee
K
Karen Gracielle • solo_traveller • it
2
Pros:

Super stress late check in I got 4 rooms and the aircon is not working so I change 3x

2026-08-13 • via Nuitee
M
Ma Kim • extended_group • ie
9
Family Day
Pros:

The kids enjoyed the pool and all the staff members were very helpful.

2026-08-11 • via Nuitee
R
Ralph • family_with_children • us
10
Pros:

Convention to Mall.

2026-07-21 • via Nuitee
A
Apostolos • couple • gr
9
2026-07-14 • via Nuitee
A
Analyn • solo_traveller • ph
10
2026-07-12 • via Nuitee
C
Craig • solo_traveller • au
9
Great place, would stay again.
Pros:

Modern, clean, good location next to Robinsons Mall which has food options. Underground security parking. Saw Mayon Volcano from the hotel - WOW

2026-07-10 • via Nuitee
C
Ceazar Anthony • family_with_children • ph
7
2026-07-08 • via Nuitee
K
Kevin • couple • us
10
Good
Pros:

Location. Krizza at front desk amazing!

Cons:

Check out process. Have to wait to have room checked. Come on. Get a credit card on file. Charge guest later if there is an issue v

2026-07-04 • via Nuitee
S
sharonivy • family_with_children • us
10
2026-06-29 • via Nuitee
C
Cecille • couple • ph
7
2026-06-21 • via Nuitee
C
Ceazar Anthony • family_with_children • ph
8
2026-06-15 • via Nuitee
D
DINAH Z DYCHINCO • solo_traveller • ph
10
Pros:

place is convenient

Cons:

bathroom drain is clogged

2026-06-13 • via Nuitee
K
Kevin • couple • us
10
Awesome
Pros:

Location, cross over walking bridge to mall.

Kizza at Front Desk was amazing!!

Cons:

Slight water leak in faucet in CR

2026-06-05 • via Nuitee
C
Clarisa • couple • us
8
It was descent and pleasant, still for recommendations…
Pros:

Accessible location and very accommodating staff

Cons:

The furniture started to fade out, carpets were stained and toiletries were not complete anymore.

2026-06-01 • via Nuitee
M
mary maravillas • solo_traveller • ae
7
Just ok, not sure if I'll book again.
Pros:

accessible to the mall

Cons:

quite warm in the lobby and hallway. need more customer service training to front desk.

2026-06-01 • via Nuitee
C
Clarisa • couple • us
9
Decent stay. Still recommend for everyone
Pros:

The accessibility and the staff were accommodating

Cons:

The property started to deteriorate and unable to maintain the quality of cleanliness, (like stained carpets, faucet knobs not working properly etc.

2026-05-31 • via Nuitee