Summit Hotel Naga

Hotels
•
Robinsons Hotels and Resorts
9.4 (473 reviews)
Robinsons Place Naga Complex, Roxas Avenue corner Almeda Highway, Barangay Triangulo, Naga City, Camarines Sur , Naga , ph

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly staff
Good amenities
Cons:
Insect presence
Minor service issues
Maintained facilities needed

Categories

Cleanliness
8.65
The presence of insects and mosquitoes noted in multiple reviews suggests cleanliness could improve.
Service
9.61
Despite some negative experiences, numerous guests praised the staff for their friendliness and helpfulness.
Location
10
Multiple reviews highlighted the hotel's great location near malls and restaurants.
Room Quality
9.6
Rooms are generally spacious and comfortable, though some maintenance issues were mentioned.
Amenities
9.13
Amenities were described as complete, though there were some complaints regarding the availability of items.
Value for Money
9.09
Good value reflected in several reviews, but some guests felt certain aspects could be better.
Food and Beverage
9.14
Breakfast received positive remarks, but some guests wished for more variety.
Overall Experience
10
Majority of guests had a satisfying stay, emphasizing comfort and location as key positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:22

Property Description

Modern Amenities and Facilities
Summit Hotel Naga, situated in Robinsons Place Naga, boasts a range of modern amenities including a restaurant, free private parking, an outdoor swimming pool, and a fitness centre.

Comfortable and Well-Equipped Rooms
Guests can expect air-conditioned rooms with essential facilities like a desk, kettle, fridge, safety deposit box, flat-screen TV, and a private bathroom with a bidet. The rooms at Summit Hotel Naga are thoughtfully furnished with bed linen and towels for a comfortable stay.

Convenient Location and Services
Conveniently located just 9 km from Naga Airport, the hotel offers a paid airport shuttle service for guests' ease of travel. Additionally, the accommodation features a 24-hour front desk and luggage storage, ensuring a hassle-free experience for visitors.

Book your stay at Summit Hotel Naga for a seamless blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.4
Based on 473 reviews
Cleanliness: 8.65
Service: 9.61
Location: 10
Room Quality: 9.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 10
J
Jeffrey • couple • us
10
Pros:

The employee is so helpful

2026-03-11 • via Nuitee
K
Kevin • couple • us
10
2026-03-04 • via Nuitee
K
Kevin • extended_group • us
10
Great
Pros:

Location and quality!

Cons:

2nd time in a row room key cards don’t work. Wasted several hours troubleshooting and reporting issues.

2026-03-03 • via Nuitee
G
Gilbert • couple • us
10
2026-03-02 • via Nuitee
G
George • solo_traveller • ph
8
Pros:

Location and Service

Cons:

No hand towels in room

2026-03-01 • via Nuitee
R
Ramon • family_with_children • ph
8
2026-02-23 • via Nuitee
J
jancel kaith • extended_group • ph
8
2026-02-23 • via Nuitee
C
Cs • couple • ch
8
Pros:

Nähe Robinson Einkaufszentrum, Frühstücksbuffet, Essservicepersonal, Personal für Zimmer, Eingangsbereich

Cons:

Kleinere Auswahl Essen

2026-02-23 • via Nuitee
C
Christie • extended_group • ca
4
Not as I had expected. Hotel seems to be not maintained. It had moods in th ceiling by the air conditioning.
Pros:

Close to malls. Staff are very friendly and helpful

Cons:

No hot water. Very stingy with toilet paper. Breakfast buffet does not have variety of fruits. The same choices of food everyday.

2026-02-12 • via Nuitee
N
Nicholas • family_with_children • ph
5
Clean, comfortable hotel with pleasant staff but not as good as a php 3,000 hotel
Pros:

Good location

Cons:

shower temperature was too cold, even on max heat, TV remotes didn't work, bathroom shower area slippery - needs rubber mats, gym was not as depicted and really only consists of a couple of aerobic treadmills.

2026-02-12 • via Nuitee
A
Abdullah • family_with_children • qa
9
2026-01-28 • via Nuitee
M
Maricel • couple • jp
9
Clean and reasonable price
Pros:

Staff are kind and understading

2026-01-28 • via Nuitee
Y
Yricah Angela • couple • ph
10
2026-01-19 • via Nuitee
A
Abdullah • couple • qa
9
Family stay
Pros:

Everything

Cons:

Nothing

2026-01-16 • via Nuitee
A
Albert • couple • au
3
Pros:

Front desk is very slow service

Cons:

The hotel provide a coffee but no electric kettle

2026-01-15 • via Nuitee
S
Sarah • family_with_children • ph
8
We had a great time. The room is spacious and comfortable.
Pros:

Accessible

Cons:

Pool is small

2026-01-06 • via Nuitee
C
CELESTE • couple • ph
10
2026-01-04 • via Nuitee
A
Alou OR • couple • au
8
Great location and roomy comfort, with a minor issue noted.
Pros:

What I liked most was the spacious room and bed, as well as the hotel’s convenient location.

Cons:

While I appreciated the availability of water dispensers on each floor of the hotel, there was an instance when the dispenser ran out of water. We contacted the hotel staff, who initially advised that water was still available. However, it was later confirmed that the dispenser was faulty and it was only repaired a few hours after our initial report.

2026-01-03 • via Nuitee
C
Carol • solo_traveller • us
7
The staff knew our key card didn’t work, but did not do anything about it. Upon checking in, staff promised it will be f
Pros:

Close to the mall and restaurant

Cons:

I didn’t find anything negative about the property

2026-01-02 • via Nuitee
J
Joel Dywatts • couple • ph
7
Nice & Bad
Pros:

Near a mall

Cons:

The facilities of the room, broken faucet
Lack of towel provided, free coffee once only refill, i stay for two days..

2026-01-02 • via Nuitee