Hotel ZAZZ

Hotels
9 (576 reviews)
3711 Central Avenue Northeast , Albuquerque , us

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Fax/photocopying
Non-smoking throughout
Board games/puzzles
Shuttle service (additional charge)
Heated pool
Evening entertainment
See all facilities

Review Highlights

Pros:
Great location
Fun vibe and decor
Nice staff
Cons:
Cleanliness issues
Inconsistent service
High parking fees

Categories

Cleanliness
8.33
Several cleanliness issues mentioned, including filthy bathrobes, dirty bathrooms, and buildup.
Service
9.3
Mixed reviews about service; some staff were accommodating but there were issues with responsiveness.
Location
9.84
Good location with easy access to dining and close proximity to the airport.
Room Quality
7.79
Issues with room upkeep and cleanliness noted, with rooms looking cheap and ineffective cleaning.
Amenities
9.82
Positive mentions of fun vibe and facilities like the pool and bar.
Value for Money
8.78
Mixed feelings; considered overpriced for the quality experienced.
Food and Beverage
8.33
Poor coffee experience mentioned; limited options.
Overall Experience
9.8
Despite issues, some guests enjoyed their stays and found the vibe rejuvenating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:49

Property Description

Luxurious Accommodation
Hotel ZAZZ, located in Albuquerque, offers a luxurious stay just 4.5 km from University Stadium. The 3-star hotel boasts an outdoor pool, private parking, and a garden for a relaxing retreat.

Modern Amenities
Each room at Hotel ZAZZ is equipped with air conditioning, a flat-screen TV, and a private bathroom. Guests can enjoy free WiFi, a desk, and a patio with pool views. Some rooms even feature a kitchenette with a microwave and toaster, ensuring a comfortable stay.

Family-Friendly Environment
Families can take advantage of the children's playground at Hotel ZAZZ, making it an ideal choice for guests of all ages looking to unwind. Book your stay today and experience the perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Dec 5, 2025 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ABQ

Location

Guest Reviews

9
Based on 576 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.84
Room Quality: 7.79
Amenities: 9.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.8
J
Jenifer solo_traveller us
4
Did not meet basic standards for comfort and safety.
Pros:

Location, cleanliness, helpful staff

Cons:

No hot water (just lukewarm), door didn't always latch properly, strong scented cleaning products were overpowering.

2026-02-12 via Nuitee
M
Mary couple us
9
fun
Pros:

what breakfast??

Cons:

liked it all

2026-01-19 via Nuitee
W
William solo_traveller us
3
Taking a walk is not against the law
Pros:

Location

Cons:

Homeless all around property. I was called by front desk at midnight and accused of acting strange because I went for a walk to stretch my legs after an 11 drive. Paying customers shouldn’t be tread this way. A properties homeless problem is not that of the customers and they shouldn’t be mixed up.

2026-01-19 via Nuitee
L
Laurence couple us
8
Stayed in Nob Hill dinner @ 3128 Social (fantastic)
Pros:

The location and style were fantastic

Cons:

Small and tight paid parking

2026-01-19 via Nuitee
L
Lois extended_group us
10
Overall it was a good visit I wish I could have stayed longer
Pros:

The hotel room the overall vibe. It was awesome

Cons:

Paying for parking. Not liking the whole reservation parking thing Period

2026-01-19 via Nuitee
L
Luis couple us
8
2026-01-15 via Nuitee
C
CAZANDRA couple us
9
Very Hip yet Cozy!
Pros:

Hotel is cute and sweet. The bedding and pillows are comfortable. Great shower with excellent shower pressure. The art has pizazz! Our room was trendy and stylish. The staff is incredible especially Fidel. He gave us amazing Sushi recommendation’s. Overall we really liked it. We would stay again for sure. I only suggest housekeeping dust behind the TV stand.

Cons:

Dusty behind TV. Panel on one bed mattress stand was falling and taped poorly with blue tape. I wish those things didn’t happen but it was understandable.

2026-01-13 via Nuitee
G
Guilherme solo_traveller us
4
Overpriced cheap motel w a lipstick
Pros:

The look, lobby and speakeasy bar

Cons:

Off-road“$60” type of motel with a
lipstick, charging $150 (+ parking)

Receptionist not helpful

Yes, they charge for parking, depending how u look like

2026-01-01 via Nuitee
M
Michael couple us
9
2025-12-30 via Nuitee
H
Hans-Martin family_with_children us
8
It’s a motel. They really make the most out of the given infrastructure to give it a unique and quirky feel. The locatio
2025-12-28 via Nuitee
C
Cynthia couple us
9
2025-12-16 via Nuitee
S
steve solo_traveller us
7
2025-12-09 via Nuitee
L
Lenny couple us
7
Comfortable stay 3 minutes from the airport.Great staff
Pros:

Cute place with lovely staff.

Cons:

No heating in the bathroom and it was really cold.

2025-12-04 via Nuitee
N
Nicole couple us
2
A motel that still needs a lot of work!
Pros:

Location was good, could walk to get food.

Cons:

-Room gets cleaned every two days?
-Had to walk to front desk for towels only to be told it's under the sink, went under the sink and only one towel! A sign telling people would be nice!
-Bath robe was filthy had mold, blood and dirt on it
- Asked for extra blanket was told it would come....waited for an hour, went to the front desk to ask again, he said, she didn't bring it to you? He had to close the front office to go somewhere to get it (follow up much?)
- Sink was filthy, had some film buildup on it, needs a good scrubbing
- Something under the HVAC room unit, turned out to be a dirty feather, when looked under the wall was black and filthy!!!
-there was no bottles of water in the room. We asked the front desk and they were like "you didn't see any bottle of water in the room?" we looked again, no water and they said they would bring us some and never did.

This place has promise but you can tell there is zero effort for the smaller room we were in, looked cheap (bathroom wall moldings misaligned)....Claudia the owner really needs to visit and inspect her parents motel....still run like a motel...very disappointing

2025-11-29 via Nuitee
J
Jeanette couple us
6
2025-11-27 via Nuitee
F
Fred Leroy couple us
10
2025-11-21 via Nuitee
M
Marcos couple us
8
2025-11-18 via Nuitee
L
Lori couple us
10
A nice place to rest your head.
Pros:

Clean, comfortable, affordable. Great location.

Cons:

Paying for parking.

2025-11-17 via Nuitee
M
Michelle extended_group us
9
2025-11-08 via Nuitee
P
Peggy extended_group us
10
Pros:

It was fun! The color choices & decorations screamed “Be happy!”

2025-11-08 via Nuitee