Hotel ZAZZ

Hotels
9 (604 reviews)
3711 Central Avenue Northeast , Albuquerque , us

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Fax/photocopying
Non-smoking throughout
Board games/puzzles
Shuttle service (additional charge)
Heated pool
See all facilities

Review Highlights

Pros:
Great location
Fun vibe and decor
Nice staff
Cons:
Cleanliness issues
Inconsistent service
High parking fees

Categories

Cleanliness
8.33
Several cleanliness issues mentioned, including filthy bathrobes, dirty bathrooms, and buildup.
Service
9.3
Mixed reviews about service; some staff were accommodating but there were issues with responsiveness.
Location
9.84
Good location with easy access to dining and close proximity to the airport.
Room Quality
7.79
Issues with room upkeep and cleanliness noted, with rooms looking cheap and ineffective cleaning.
Amenities
9.82
Positive mentions of fun vibe and facilities like the pool and bar.
Value for Money
8.78
Mixed feelings; considered overpriced for the quality experienced.
Food and Beverage
8.33
Poor coffee experience mentioned; limited options.
Overall Experience
9.8
Despite issues, some guests enjoyed their stays and found the vibe rejuvenating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:49

Property Description

Luxurious Accommodation
Hotel ZAZZ, located in Albuquerque, offers a luxurious stay just 4.5 km from University Stadium. The 3-star hotel boasts an outdoor pool, private parking, and a garden for a relaxing retreat.

Modern Amenities
Each room at Hotel ZAZZ is equipped with air conditioning, a flat-screen TV, and a private bathroom. Guests can enjoy free WiFi, a desk, and a patio with pool views. Some rooms even feature a kitchenette with a microwave and toaster, ensuring a comfortable stay.

Family-Friendly Environment
Families can take advantage of the children's playground at Hotel ZAZZ, making it an ideal choice for guests of all ages looking to unwind. Book your stay today and experience the perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ABQ

Location

Guest Reviews

9
Based on 604 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.84
Room Quality: 7.79
Amenities: 9.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.8
A
Ashley family_with_children us
4
2026-06-03 via Nuitee
B
Benjamin couple gb
10
Fantastic hotel
Pros:

Fantastic stay on route 66, lots of additional perks and the staff were fantastic throughout, we will definitely be back when we are next in the area.

2026-06-02 via Nuitee
B
Barron solo_traveller us
6
Pros:

Good vibes speakeasy was sooo fun drinks were delicious.

Cons:

The floors for our room were really dirty as if they had not been cleaned and the shower floors as well.

2026-06-02 via Nuitee
K
Keena extended_group us
6
Place has potential but needs maintenance, rugs in rooms need replacement, pool area needs cleaning and maintenance, lis
Pros:

Cute property overall. Speakeasy and staff at speakeasy were wonderful. Speakeasy was definitely the highlight of the property and the reason I rated as high as I did. Pool was a good temperature.

Cons:

Property needs A LOT of maintenance. The chairs at pool area need cleaning as well as the pool itself. We had to use skimmer to clean the pool ourselves. There was only 1 pool float- a second had a leak. Paint is peeling almost everywhere (pics on site must have been taken when everything was fresh and new) and decals on walls need refreshing. The place has great potential but needs some TLC. My biggest issue was this: the first room we were assigned had a wet carpet. I stepped on it in socks and my socks became wet and dirty. I called office about it and the woman said she had to call housekeeping, they probably cleaned the carpet without informing her. She hung up without telling me, then texted me a new room # after asking if we had put anything on the beds already, used any toiletries or towels, etc. There was a movie screen at the pool in a state of disrepair and no movies were showing until June. That was definitely not in the property description.

2026-05-30 via Nuitee
J
Jamar solo_traveller us
10
2026-05-27 via Nuitee
M
Mary solo_traveller us
9
Nice hotel with close proximity to things to do in Albuquerque.
Pros:

Cheerful, colorful, clean.

Cons:

Nothing.

2026-05-25 via Nuitee
B
Bruno family_with_children fr
9
Super emplacement et hôtel nickel
Pros:

La piscine , la deco et l’idée du contexte de l’hôtel

Cons:

J’attend encore le remboursement de ma caution

2026-05-18 via Nuitee
K
Karina couple us
10
The stay was good, even though it is not what I expected!
Pros:

It was clean. The speakeasy was cool.

Cons:

The parking is tiny, so it is very hard to secure a parking even though you paid for it. It is actually a motel not a hotel.

2026-05-18 via Nuitee
G
Gabriella solo_traveller us
10
Jazz
Pros:

The staff and ambiance as well as the location

Cons:

Nothing

2026-05-14 via Nuitee
R
Ramirez solo_traveller us
8
Pros:

Very unique

Cons:

There wasn't anything to not like

2026-05-02 via Nuitee
J
Joe solo_traveller us
9
2026-04-30 via Nuitee
W
Westover solo_traveller us
10
Pros:

Great location, fun atmosphere and spotless!

2026-04-30 via Nuitee
D
Daniel couple us
10
Pros:

The speak easy lounge

2026-04-29 via Nuitee
S
Sharon couple us
4
2026-04-28 via Nuitee
A
Amy solo_traveller us
8
The staff was excellent, very friendly. the speakeasy was really quaint and i enjoyed that.
Pros:

I did not have the breakfast.

Cons:

i think the room could have been a little cleaner. the cup in the bathroom was dirty, the soaps looked old. the shelves in the bathroom and closet were dusty. the area rug looked dirty.

2026-04-27 via Nuitee
J
jamesgB114TE Family Kinnelon, Morris County, New Jersey
10
It's color and style make you cooler
Pros:

Love this place.Been to Albuquerque 2 times this year, my only 2 times and love the whole vibe. Convenient location to Nob Hill restaurants. The rooms are great and beds are so comfortable. Great staff! Cool secret room...you'll need to stay there to find out. All local toiletries and the owner, a female, does an amazing job supporting fellow women. Not sure when or if I will be in ABQ again, I'm from NJ, however if I can't be, maybe you can. Trendy with excellent vibe.

2026-04-26 via Tripadvisor
B
Beth extended_group us
10
Great location!
Pros:

Loved the hydration room!

2026-04-25 via Nuitee
M
Martin couple us
9
2026-04-21 via Nuitee
M
Martin solo_traveller us
9
Pros:

The whole ambiance

Cons:

Nothing

2026-04-18 via Nuitee
S
Shelly couple us
10
Pros:

Very friendly and clean! Great atmosphere!

2026-04-08 via Nuitee