Chuk-Kay by ÓOL Hotels

Hotels
8.1 (993 reviews)
Avenida Pedro Joaquín Coldwell Esquina calle Canané , Holbox Island , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Safety deposit box
Tour desk
Car hire
Shuttle service (additional charge)
Concierge service
Public Bath
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean rooms
Cons:
Misleading room assignments
Wi-Fi issues
Lack of basic amenities

Categories

Cleanliness
7.99
Several reviews mentioned cleanliness positively, but issues with room conditions and amenities affected the perception.
Service
8.96
Service was generally viewed positively, though there were issues regarding room assignments and communication.
Location
9.5
The location was frequently praised, being central and close to the beach.
Room Quality
6.95
Negative sentiments due to rooms not matching expectations, issues with amenities, and poor maintenance.
Amenities
6.48
Amenities were lacking, especially in terms of promised features like Wi-Fi and basic toiletries.
Value for Money
7.94
Value for money perceived as low due to misleading advertising and service issues.
Food and Beverage
8.49
Food options were not mentioned specifically, thus assumed to meet standard hotel expectations.
Overall Experience
8.46
Overall experience was mixed, with significant issues overshadowing positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:47

Property Description

Luxurious Accommodations
Hotel Macondito Holbox offers 4-star air-conditioned rooms with private bathrooms and free WiFi. Each room is equipped with a flat-screen TV and complimentary toiletries for your comfort.

Prime Location
Located just 100 meters from Playa Holbox and 2.3 km from Punta Coco, our hotel provides easy access to the beautiful beaches and attractions of Holbox Island.

Modern Amenities
Enjoy the convenience of free WiFi throughout the property and unwind in the comfort of our well-equipped rooms, making your stay at Hotel Macondito Holbox a memorable one.

Experience the luxury and convenience at Hotel Macondito Holbox. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 993 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9.5
Room Quality: 6.95
Amenities: 6.48
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 8.46
M
Marco • solo_traveller • mx
10
Pros:

La ubicación. Y la cercanía con la playa.

2026-08-15 • via Nuitee
B
Bosco • couple • ar
10
Hermoso!
Pros:

Ale, la chica que nos recibió, fue muy amable, nos ayudó con las excursiones que queríamos hacer y nos indicó lugares a los que queríamos llegar. Gracias a ella nuestra experiencia fue hermosa.

2026-08-14 • via Nuitee
C
Chiara • family_with_children • it
4
Giusto per una notte, da ricordarsi tanto spendi tanto vale.
Pros:

La posizione, 50 mt dalla spiaggia.

Cons:

Stanza molto buia, cupa, piena di zanzare e la doccia pessima, l’acqua scendeva con il contagocce. Staff praticamente assente, quasi scocciato.

2026-08-11 • via Nuitee
L
luca • solo_traveller • it
8
Pros:

Ottima la posizione, la struttura è vicina al centro di holbox ed ha il mare a pochi passi. La camera era pulita.

Cons:

Siamo arrivati tardi al check in per un ritardo dell'aereo e purtroppo per questo abbiamo ricevuto poche informazioni sulle attività. Nella camera non ci sono abbastanza spazi per le valigie.

2026-08-08 • via Nuitee
G
Gage Maverik • family_with_children • us
7
Great location
Pros:

Excellent location, great balcony, comfortable bed, service was nice, staff friendly

Cons:

They charged me an undisclosed tax that I feel was a scam, no tv

2026-08-08 • via Nuitee
A
alejandro • solo_traveller • mx
4
Pros:

La ubicación es muy buena, las habitaciones tienen lo. Suficiente si tu plan es solamente tener un lugar a donde llegar a dormir.

Cons:

Los. Dos días que estuvimos tuvimos problemas de agua, no había en la. Regadera y caía muy poco en el. Lavamanos, lo reportamos constantemente pero parecieron no darle. Importancia

2026-08-03 • via Nuitee
R
Raquel Aureny • solo_traveller • mx
9
Pros:

La ubicación, muy cómodo y excelente precios

Cons:

Ruido por uso de alberca desde las 7 am

2026-07-25 • via Nuitee
M
M.Duipmans • solo_traveller • nl
10
Oase van rust
Pros:

Na een nacht in een hotel te hebben geslapen dat middenin het uitgaansgebied was (en we dus niet sliepen) was dit een oase van rust.
Het is een fijn hotel, 2 straten vanaf de drukke en gezellige strip maar ver genoeg om daar snachts geen last van te hebben.
Je mag ook gebruik maken van het zwembad van een hotel aan de strand 3 straten verderop, perfect!!

De kamers zijn groot en schoon. De bedden comfortabel. Ik zou dit absoluut aanraden voor iedereen die graag de drukte (te voet) opzoekt maar rustig wil slapen.

2026-07-25 • via Nuitee
G
Galaviz Medinilla • solo_traveller • mx
10
2026-07-20 • via Nuitee
A
Ariel • extended_group • il
6
2026-07-11 • via Nuitee
F
Francesco • extended_group • it
9
2026-07-10 • via Nuitee
R
RENATO ARTURO • couple • mx
9
UNHOTEL MUY TRANQUILO A UNOS PASOS DE LA PLAYA
Pros:

LA UBICASION

Cons:

TODO ESTUBO EXELENTE

2026-07-09 • via Nuitee
N
Nancy • solo_traveller • mx
8
Lindo lugar, limpio y como pero con agua fría
Pros:

Fue una estancia muy tranquila y cómoda

Cons:

No había agua caliente, avisé a la recepcionista y no me fueron a resolver 3 días me bañe con agua fría :(

2026-07-09 • via Nuitee
C
CRISTIAN OSCAR • couple • ar
10
El lugar ideal para hacer 2 o 3 noches y recorrer toda la islaa
Pros:

Ubicación y personal

2026-06-21 • via Nuitee
M
Marco • family_with_children • it
9
2026-01-14 • via Nuitee
L
Leti R • family_with_children • fr
6
Pros:

Hôtel bien placé par rapport a la plage et au centre

Cons:

La wifi est qu'à la répétition, chasse d'eau cassée c'est a nous de nous débrouiller pour la faire fonctionner car "c'est normal" serviette de douche avec des tâches suspecte..

2026-01-14 • via Nuitee
C
corinne • couple • fr
8
2026-01-13 • via Nuitee
M
Maurice • family_with_children • it
9
Pros:

Struttura accogliente, posizione tranquilla

2026-01-12 • via Nuitee
S
Sabine • family_with_children • de
6
2026-01-12 • via Nuitee
S
Serena • extended_group • it
7
Soluzione comoda per soggiorno breve a Holbox
Pros:

Posizione ottima per il centro e per le spiagge, camera ampia e luminosa

Cons:

Wifi non presente nelle stanze, la portafinestra che dà sul balcone non si poteva chiudere a chiave, assenza di cassaforte nelle stanze

2026-01-11 • via Nuitee