Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Limited space in guest rooms noted in one review

Categories

Cleanliness
10
Spotlessly clean as mentioned in multiple reviews.
Service
10
Staff were extremely welcoming, helpful, and friendly throughout multiple reviews.
Location
10
Perfect location with easy access to major attractions and near excellent restaurants.
Room Quality
10
Rooms were described as comfortable and well laid out.
Amenities
10
Good facilities noted with fantastic restaurant options.
Value for Money
10
Guests felt they received excellent value, especially with the added amenities.
Food and Beverage
10
Food was excellent as per several reviews.
Overall Experience
10
Overall experience was described as fabulous and stellar.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:47

Property Description

Modern Amenities and Convenient Location
Motto by Hilton New York City Chelsea offers a blend of modern amenities and a prime location in the heart of New York City. The hotel boasts free bikes, a fitness centre, and a terrace, providing guests with ample opportunities to relax and stay active during their stay.

Comfortable Rooms with Top-notch Facilities
Experience comfort at its best in the air-conditioned rooms at Motto by Hilton New York City Chelsea. Each room is equipped with free WiFi, a flat-screen TV, and a safety deposit box. The private bathrooms come with complimentary toiletries, ensuring a pleasant stay for every guest.

Proximity to Key Landmarks and Excellent Service
Conveniently located just 600 metres from the iconic Flatiron Building, this 3-star hotel is near popular attractions like Madison Square Garden and the Empire State Building. With attentive staff available at the reception round the clock, expect exceptional service throughout your visit.

Book your stay at Motto by Hilton New York City Chelsea for a memorable and hassle-free experience in the bustling city of New York.

Important information:

Daily Mandatory Destination Fee will be added to the room rate and includes: $10 Daily FB Credit :premium Wi-Fi; 2 bottles of premium water daily; Daily choice of 30 minute personal training session or 45 minute Orange Theory Training class at local gym.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

10
Based on 4159 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
R
Rachel • solo_traveller • il
9
2026-08-28 • via Nuitee
G
Gerald • family_with_children • us
10
Overall great!
Pros:

The quality of the room

Cons:

10$/day to spend at the bar/restaurant feels like pennies

2026-08-27 • via Nuitee
S
Shiraz • couple • il
10
2026-08-26 • via Nuitee
L
Leilani Keonaona • family_with_children • es
7
Loved NYC but not the Motto
Pros:

The staff were friendly and accommodating.

Cons:

The property was ok. It didn’t seem like a 4 stars. The photos online are misleading and it is a lot smaller in person. I was surprised with the high ratings. I personally did not like the neighbourhood. Some parts seemed ghetto. Location is central but overall you’re not really close to everything. If you want to do the high line and vessel it’s still a 25 to 30 min walk at a leisurely pace. The closest monument is the flatiron building which is a 5 minute walk. I would have chosen a place closer to Central Park or Times Square but not in Times Square exactly. The rooms were way too small. There was no place to put luggage. We were in. Double room with two beds and 3 people. Also the sink is outside of the bathroom. This is horrible especially if you have to wash your hands at night or want water. You basically wake everyone up.

2026-08-26 • via Nuitee
A
Amir • solo_traveller • fr
10
2026-08-26 • via Nuitee
D
Diego • family_with_children • hk
10
2026-08-25 • via Nuitee
L
Leila • couple • us
7
Pros:

Good location and very welcoming staff

Cons:

Toilet ran all night. Didn’t like the room set up-sink outside the bathroom

2026-08-24 • via Nuitee
C
Courtney • extended_group • us
10
Stayed at the Motto to move our daughter into FIT. Perfect location!
Pros:

Very clean, good location, great restaurant, helpful and friendly staff.

2026-08-24 • via Nuitee
R
Roberto • couple • it
10
2026-08-23 • via Nuitee
T
Tal • solo_traveller • il
9
Cons:

Room assigned wasn’t ready until after 4pm although check-in time is at 3pm.
Eventually I got a similar room on a lower floor.
Some of the staff isn’t very friendly and didn’t explain anything about what’s included in the resort fee.

2026-08-23 • via Nuitee
D
Daniele • family_with_children • it
8
2026-08-23 • via Nuitee
T
Tal • solo_traveller • il
9
2026-08-23 • via Nuitee
I
Ismail Gokhan • family_with_children • us
9
2026-08-22 • via Nuitee
T
Toni • solo_traveller • us
9
Clean and comfortable stay
Pros:

Good location clean

Cons:

One Elevator was broken the first day which meant long lines to get in but they fixed them the next day

Sink is in the room not bathroom

2026-08-22 • via Nuitee
S
Svetlana • extended_group • il
9
2026-08-22 • via Nuitee
C
Christian • solo_traveller • de
9
Pros:

Großartiges Hotel - sehr freundliches Personal an Rezeption und vor allem der Bar! Gute und ruhige Lage - Zimmer mit toller Aussicht
Fahrräder zum Ausleihen!

Cons:

teilweise Wartezeiten vor dem Lift

2026-08-22 • via Nuitee
V
Valeria • solo_traveller • it
10
2026-08-22 • via Nuitee
S
Simone • couple • it
7
2026-08-21 • via Nuitee
D
Darral • family_with_children • gb
8
Lovely hotel, would stay again.
Pros:

Great location, clean, great staff. I stayed with two young kids and they loved it.

Cons:

The lifts in the busy mornings can be quite frustrating. Slow and often full causing long waits.

2026-08-20 • via Nuitee
L
Lianne • solo_traveller • us
10
2026-08-20 • via Nuitee