Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Limited space in guest rooms noted in one review

Categories

Cleanliness
10
Spotlessly clean as mentioned in multiple reviews.
Service
10
Staff were extremely welcoming, helpful, and friendly throughout multiple reviews.
Location
10
Perfect location with easy access to major attractions and near excellent restaurants.
Room Quality
10
Rooms were described as comfortable and well laid out.
Amenities
10
Good facilities noted with fantastic restaurant options.
Value for Money
10
Guests felt they received excellent value, especially with the added amenities.
Food and Beverage
10
Food was excellent as per several reviews.
Overall Experience
10
Overall experience was described as fabulous and stellar.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:47

Property Description

Modern Amenities and Convenient Location
Motto by Hilton New York City Chelsea offers a blend of modern amenities and a prime location in the heart of New York City. The hotel boasts free bikes, a fitness centre, and a terrace, providing guests with ample opportunities to relax and stay active during their stay.

Comfortable Rooms with Top-notch Facilities
Experience comfort at its best in the air-conditioned rooms at Motto by Hilton New York City Chelsea. Each room is equipped with free WiFi, a flat-screen TV, and a safety deposit box. The private bathrooms come with complimentary toiletries, ensuring a pleasant stay for every guest.

Proximity to Key Landmarks and Excellent Service
Conveniently located just 600 metres from the iconic Flatiron Building, this 3-star hotel is near popular attractions like Madison Square Garden and the Empire State Building. With attentive staff available at the reception round the clock, expect exceptional service throughout your visit.

Book your stay at Motto by Hilton New York City Chelsea for a memorable and hassle-free experience in the bustling city of New York.

Important information:

Daily Mandatory Destination Fee will be added to the room rate and includes: $10 Daily FB Credit :premium Wi-Fi; 2 bottles of premium water daily; Daily choice of 30 minute personal training session or 45 minute Orange Theory Training class at local gym.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

10
Based on 3837 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
T
Tracy couple us
9
I really enjoyed my stay and would come back.
Pros:

Great coffee! The view from my window was beautiful. I loved the lighting.

Cons:

I wish there would have been an alarm clock in my room.

2026-04-04 via Nuitee
L
Lisa family_with_children gb
10
Perfectly situated hotel for the major majority of key tourist attractions. Clean rooms and very helpful staff.
Pros:

Fantastic location, thoughtfully designed rooms. Clean and aesthetic. Attentive staff.

Cons:

The protest by anti ICE group at the lobby was unnerving.

2026-04-04 via Nuitee
S
Stephanie family_with_children us
9
Pros:

Location was great, beds were comfortable, and the room was very clean.

Cons:

It was a little noisy at night. Blankets were very thin, so needed extra. Parking was hard to find and get to.

2026-04-03 via Nuitee
P
Pierre couple fr
10
2026-04-03 via Nuitee
L
Lina Maria family_with_children co
9
Muy buen hotel con ubicación central
Pros:

Buen servicio, nuevo y limpio, buena ubicación

Cons:

Closet y cafe en habitación hace falta

2026-04-03 via Nuitee
T
TARIK solo_traveller tr
10
2026-04-03 via Nuitee
M
Martin couple no
9
Pros:

Great view

Cons:

Loud aircondition

2026-04-02 via Nuitee
P
paula couple br
10
Excelente!
Pros:

Quarto pequeno, mas confortável. O staff da noite e do dia do checkout principalmente foram muito simpáticos, acho q eram Omar e Priscila. Agua todos os dias no quarto e U$10.00 para gastar no hotel é uma delicadeza que fizeram a diferença.

Cons:

A pressão do chuveiro não é muito boa, nada que tenha comprometido nossa estadia.

2026-04-01 via Nuitee
S
Simon extended_group ch
9
Gute Lage, schöne Zimmer, freundliches Personal
Pros:

Die Hotel war super

2026-04-01 via Nuitee
L
LORENA family_with_children pe
9
2026-03-31 via Nuitee
A
Arleta family_with_children us
7
Won’t be back
Pros:

It was decent, nothing special tho

Cons:

Booking claimed it had breakfast included and that was a bold lie

2026-03-31 via Nuitee
K
Katrina couple us
10
2026-03-31 via Nuitee
C
Chris extended_group us
8
Fun!
Pros:

Cool bunks!

Cons:

Nice location

2026-03-29 via Nuitee
G
Grace couple us
7
Hotel was great. Staff could be more friendly and sincerely care about guests. Felt like they were just there doing thei
Pros:

Clean and good location

Cons:

Staff was not that friendly or attentive. Employees at bar were unprofessional and having personal discussions about guests sitting at bar. They were also not that friendly or welcoming. It felt like we were bothering them if we asked a question.

2026-03-28 via Nuitee
G
Gabriella solo_traveller ca
9
2026-03-28 via Nuitee
P
preyeta solo_traveller gb
5
2026-03-28 via Nuitee
V
Vanessa couple it
10
2026-03-27 via Nuitee
N
Nucci couple us
10
Beautiful view
Pros:

Great gym- location and staff

2026-03-25 via Nuitee
E
Ellie couple gb
7
2026-03-24 via Nuitee
R
rafael solo_traveller pt
9
Pros:

Very nice hotel and location

Cons:

nothing

2026-03-24 via Nuitee