Hotel 21 Makkah

Hotels
8.5 (5265 reviews)
2350 Al Masjid Al Haram Road 77 , Makkah , sa

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Welcoming staff
Clean rooms
Nice breakfast
Cons:
Limited taxi service
Inconsistent room service
No hot water

Categories

Cleanliness
8.33
Many reviews praised cleanliness and overall comfort.
Service
9.3
Staff was consistently noted as welcoming and helpful.
Location
8.84
Conveniently located near markets and essential services.
Room Quality
7.79
Smaller room size mentioned as a downside.
Amenities
8.32
Basic amenities were adequate but had some issues.
Value for Money
8.78
Prices considered reasonable for the location.
Food and Beverage
7.83
Food quality received mixed feedback; some improvements needed.
Overall Experience
8.8
Overall stayed was nice, with some room for enhancements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:35

Property Description

Modern Comforts and Convenience

Hotel 21, located just 7.1 km from Masjid Al Haram in Makkah, offers a comfortable stay with a shared lounge, private parking, and a restaurant on-site. The 3-star hotel provides free WiFi, room service, and a 24-hour front desk for guests' convenience.

Relaxing Amenities

Guests can unwind in rooms with private bathrooms, some featuring balconies and city views. The hotel's terrace offers a peaceful retreat, perfect for enjoying the surroundings.

Convenient Location

With Hira Cave and Assalamu Alaika Ayyuha Annabi nearby, and King Abdulaziz International Airport just 99 km away, Hotel 21 is a convenient choice for travelers seeking comfort and accessibility.

Ready to experience a relaxing stay at Hotel 21? Book now for an unforgettable journey!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SAR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for SAR 21 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 5265 reviews
Cleanliness: 8.33
Service: 9.3
Location: 8.84
Room Quality: 7.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.8
محمد • couple • sa
9
2026-03-14 • via Nuitee
خالد • couple • sa
10
2026-03-14 • via Nuitee
A
Alharbi Ibrahim ali • couple • sa
6
الفندق جيد ولكن يحتاج مجهود إضافي للتحسين
Pros:

الاقامه والاستقبال

Cons:

العزل بين الغرف سيء
لحاف السرير صغير تغطي الرجول ينكشف الراس … تغطي الراس تنكشف الرجول ( وخليها على الله )

2026-03-14 • via Nuitee
M
Messaoud • couple • ca
4
2026-03-14 • via Nuitee
L
Luqman • family_with_children • az
6
Good stay but there are much better options in the same area with better comfort and prices
Pros:

Nice entrance and views

Cons:

The bus service is limited

2026-03-14 • via Nuitee
خالد • couple • sa
10
Pros:

فندق جميل وقريب من الخدمات وباص يوصلك للحرم اشكر الاخت فاطمه ع رقي التعامل '' اكرر الزيارة

2026-03-14 • via Nuitee
O
osama • solo_traveller • sa
10
Pros:

موقع مميز ما شاء الله وتعامل راقي جدا ونظافة ممتازة جدا

Cons:

وقت الخروج غير مناسب جدا حيث انني حضرت متاخرا في الساعه الثامنه مساءا وعند الساعه الثانيه عشر الظهر الزموني بالمغادره او دفع رسوم اضافيه مع العلم انه الانظمه الجديده للسياحه يكون الخروج نفس وقت الدخول حيث يحق للنزيل الاقامة لمدة 24 ساعه عليه قمت بالتواصل مع جهات الاختصاص للتحقق واتخاذ الاجراءات اللازمة.

2026-03-14 • via Nuitee
راجح • extended_group • sa
7
2026-03-13 • via Nuitee
محمد • couple • sa
7
Pros:

النظافة

Cons:

دورات المياه تحتاج اهتمام كبير

2026-03-13 • via Nuitee
A
abdulmajeed • extended_group • sa
10
2026-03-13 • via Nuitee
W
wafa • couple • sa
10
2026-03-13 • via Nuitee
H
Hizia • couple • dz
8
2026-03-13 • via Nuitee
N
naif • couple • sa
1
Pros:

لاشيء

Cons:

للاسف سيئ جدا الفندق غير نظيف الحمامات ماهي نظيفه التهويه خربانه في الحمام ماخذ جناح وللاسف سيئ من جميع النواحي وداخل الساعه 11ونص في الليل ورمضان ومصحيتني الموظفه من الساعه 10 التليفون مايوقف وتهدد بنطفي الكهرب اذا ماطلعتو وفعلاً طفوا الكهرب الساعه 1 الظهر والله ازعاج وتقييمي لهذا الفندق صفر وللاسف ماعاد بعيد التجربه

2026-03-13 • via Nuitee
S
Saad • family_with_children • sa
8
2026-03-13 • via Nuitee
W
wafa • solo_traveller • sa
10
Pros:

نظيف وحلو

2026-03-13 • via Nuitee
علي • extended_group • sa
10
2026-03-12 • via Nuitee
سلطان • family_with_children • sa
10
فندق رائع
Pros:

كل شي مرتب ونظيف

Cons:

عدم وجود مواقف سيارات وانت وحظك

2026-03-12 • via Nuitee
M
Mohassen • couple • us
10
2026-03-12 • via Nuitee
J
Jabrah • couple • us
8
Pros:

جميل و مريح و موقع مميز

2026-03-11 • via Nuitee
N
Nawaf • couple • sa
8
لا بأس واتمنى الاهتمام اكثر باحتياجات المعتمر الضرورية
Cons:

التنقل من والى الحرم … كانت غير منظمه وتعتمد على مزاجية السائق او ربما لظروف خارجيه ..اتمنى يكون هناك جدول يتم التقيد به

2026-03-11 • via Nuitee