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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Packed lunches
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Minimarket on site
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Special diet menus - on request
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Grocery deliveries
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Wheelchair accessible
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Snack bar
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Electric vehicle charging station
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Vending machine - drinks
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Toilet with grab rails
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Public transport tickets
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Vending machine - snacks
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Kid-friendly buffet
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Evening entertainment
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Lower bathroom sink
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Higher level toilet
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Outdoor furniture
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Picnic area
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Wine/champagne
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Live music/performance
Review Highlights
Categories
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Property Description
Modern Amenities and Services
AC Hotel by Marriott Durham offers a shared lounge, private parking, a bar, a 24-hour front desk, and a business centre. The hotel also provides evening entertainment and luggage storage for guests' convenience.
Delicious Dining Options
Guests can enjoy buffet and à la carte breakfast options each morning and dine at the hotel's restaurant, which serves American and European cuisine. Special dietary requests such as vegetarian, dairy-free, and vegan options can also be accommodated.
Exploration and Leisure
Located near Duke University, the hotel provides easy access to cycling and other activities in Durham. Additionally, popular attractions like Crabtree Valley Mall and PNC Arena are a short drive away for guests to explore.
Book your stay at AC Hotel by Marriott Durham for a memorable experience in Durham!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Location
Guest Reviews
Gym and location
Let me start by saying, the gym is great and the location is perfect. However, this was my second to worst hotel experience. The room I was initially assigned shook ferociously all day. The front desk attendant noted that “the whole hotel shakes when laundry is in the spin cycle.” A lie that was repeated by the hotel manager. I reported the shaking my first day. I became nauseous and unable to work in my room. The person informed me that it would only last ten minutes and they would inform management. That was a lie. The next day it continued. I called the second day to inform the them that my room continued to vibrate from the laundry and they repeat d the lie that the whole hotel shakes when laundry is going. The attendant placed me on hold as they talked the manager. Unfortunately for them, the hold ended and I could hear them talking s#it about me on the line. This was very unprofessional. To their credit, management changed my room once I mentioned I heard the desk attendant’s statements about me. However, the manager assigned the room to begin with. Following the room change, to no one’s surprise, the WHIOE HOTEL DID NOT SHAKE DURING LAUNDRY! Horrible experience. I paid over a grand for my stay and felt as if I were being played/dismissed by management and customer service. Would never stay here again.
The restaurant/bar. Having dinner options were very convenient and also good meals. Kendra at the bar was excellent!!
The front desk staff was very helpful when I needed to book another night.
The cleaning staff was friendly and cleaned thoroughly!
Location to Duke hospital
$20 per day parking fee - it’s Durham NC not a luxury destination.
Fabulous staff.
My experience with Santeria Moore was excellent.
She was able to accommodate and assist with family members arriving to visit our Patient at Duke Hospital.
The room was very cold when we got there, temp was 68 which was too cold for us. There is no need to make it that cold. Most of the people will prefer anywhere between 72 to 74.
The sink in the bathroom was draining extremely slowly. They told us there was no maintenance man working at that time which was between 9 and 10 PM. We had to wait until the next morning.
Santeria Moore was absolutely incredible . So grateful for her hospitality
Comfortable rooms and friendly staff.
le petit déjeuner était bon.
faire attention, 2 déjeuners inclus seulement et nous étions 4 personnes. Aucune mention à cet effet sur Booking.
Pain sans gluten disponible mais aucun équipement dédié pour faire griller le pain sans risque de contamination croisé. Le personnel a refusé de le griller dans une poêle dans la cuisine.
Nous sommes 4, serviette pour 3 seulement dans la chambre.
Faire attenti
Staying at the AC is the best. The hotel and staff are fantastic, love the fitness room and being next door to several different restaurant options. It’s centrally located so you can get to Duke, and different parts of Durham easily.
Close to Duke! Very nice hotel! Parking was expensive but was very convenient!
This site is really new and really near to Duke University. The furniture is clean and new. The location is really convenient.
We had an amazing stay at AC Hotel by Marriott Durham. The hotel was spotless, modern, and very comfortable. The entire staff was incredibly kind, welcoming, and always happy to help, making us feel at home throughout our stay. The breakfast was fresh, delicious, and offered a great variety of options. Everything exceeded our expectations, and we would definitely stay here again. Highly recommended!
Left a couple of items in the room & haven't been contacted even though I called & filled out info online
A clean and centrally located hotel to Duke. Bria at the front desk was particularly helpful and went the extra mile to ensure I had a quiet room location.
Nice atmosphere and room. Good service.
Hotel staff is great. They are helpful and very friendly. Everyone cares about your experience.
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