AC Hotel by Marriott Durham Duke University

Hotels
AC Hotels by Marriott
9.2 (458 reviews)
2800 Erwin Road , Durham , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Breakfast options need improvement
Higher than expected charges

Categories

Cleanliness
9.38
The hotel was consistently noted as very clean by multiple reviewers.
Service
9.85
Guests frequently praised the friendly and accommodating staff.
Location
9.39
Perfectly located near Duke University and the hospital, making it convenient for visitors.
Room Quality
9.34
Rooms were described as spacious, comfortable, and well-maintained.
Amenities
8.87
Limited amenities but satisfactory for a business-focused hotel.
Value for Money
8.83
Several guests found the hotel to provide good value, particularly considering cleanliness and service.
Food and Beverage
8.38
Breakfast selection was at times noted to be lacking, though some reviews praised the food quality.
Overall Experience
9.55
Overall, guests had a very positive experience with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:04

Property Description

Modern Amenities and Services
AC Hotel by Marriott Durham offers a shared lounge, private parking, a bar, a 24-hour front desk, and a business centre. The hotel also provides evening entertainment and luggage storage for guests' convenience.

Delicious Dining Options
Guests can enjoy buffet and à la carte breakfast options each morning and dine at the hotel's restaurant, which serves American and European cuisine. Special dietary requests such as vegetarian, dairy-free, and vegan options can also be accommodated.

Exploration and Leisure
Located near Duke University, the hotel provides easy access to cycling and other activities in Durham. Additionally, popular attractions like Crabtree Valley Mall and PNC Arena are a short drive away for guests to explore.

Book your stay at AC Hotel by Marriott Durham for a memorable experience in Durham!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 458 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 9.55
A
Agnieszka extended_group pl
10
2026-08-19 via Nuitee
T
Thomas couple us
10
Pros:

Location to Duke hospital

Cons:

$20 per day parking fee - it’s Durham NC not a luxury destination.

2026-08-19 via Nuitee
W
W6252ESdennisw Family Yuma, Arizona
10
Hectic rush to accommodate unexpected guests on short notice
Pros:

Fabulous staff.
My experience with Santeria Moore was excellent.
She was able to accommodate and assist with family members arriving to visit our Patient at Duke Hospital.

2026-08-14 via Tripadvisor
H
hashemm318 Family Charlotte, North Carolina
8
Was acceptable
Pros:

The room was very cold when we got there, temp was 68 which was too cold for us. There is no need to make it that cold. Most of the people will prefer anywhere between 72 to 74.
The sink in the bathroom was draining extremely slowly. They told us there was no maintenance man working at that time which was between 9 and 10 PM. We had to wait until the next morning.

2026-08-13 via Tripadvisor
S
shereenb467 Family
10
She was so helpful
Pros:

Santeria Moore was absolutely incredible . So grateful for her hospitality

2026-08-12 via Tripadvisor
E
Ed couple us
10
2026-08-11 via Nuitee
R
Roam02869040048 Business
10
Easy living
Pros:

Comfortable rooms and friendly staff.

2026-08-10 via Tripadvisor
R
rachel extended_group ca
7
bon emplacement
Pros:

le petit déjeuner était bon.
faire attention, 2 déjeuners inclus seulement et nous étions 4 personnes. Aucune mention à cet effet sur Booking.

Cons:

Pain sans gluten disponible mais aucun équipement dédié pour faire griller le pain sans risque de contamination croisé. Le personnel a refusé de le griller dans une poêle dans la cuisine.
Nous sommes 4, serviette pour 3 seulement dans la chambre.
Faire attenti

2026-08-10 via Nuitee
K
katiewO5137AV Business
10
Best hotel with an ideal location: Duke, restaurants, easy access to Durham
Pros:

Staying at the AC is the best. The hotel and staff are fantastic, love the fitness room and being next door to several different restaurant options. It’s centrally located so you can get to Duke, and different parts of Durham easily.

2026-08-04 via Tripadvisor
7
790kellyw Business
10
Nice AC Hotel near Duke
Pros:

Close to Duke! Very nice hotel! Parking was expensive but was very convenient!

2026-08-02 via Tripadvisor
C
Climber40475893725 Solo travel
10
Good stay
Pros:

This site is really new and really near to Duke University. The furniture is clean and new. The location is really convenient.

2026-08-02 via Tripadvisor
D
Defne solo_traveller tr
8
2026-08-02 via Nuitee
C
Culture33729218626 Family Amman, Amman Governorate
10
Exceptional Stay – Highly Recommended!
Pros:

We had an amazing stay at AC Hotel by Marriott Durham. The hotel was spotless, modern, and very comfortable. The entire staff was incredibly kind, welcoming, and always happy to help, making us feel at home throughout our stay. The breakfast was fresh, delicious, and offered a great variety of options. Everything exceeded our expectations, and we would definitely stay here again. Highly recommended!

2026-08-01 via Tripadvisor
C
christB6548UF Business
8
Great room & hotel
Pros:

Left a couple of items in the room & haven't been contacted even though I called & filled out info online

2026-08-01 via Tripadvisor
M
michaelmC3277KV Business Birmingham, Alabama
10
Clean and Good Customer Service
Pros:

A clean and centrally located hotel to Duke. Bria at the front desk was particularly helpful and went the extra mile to ensure I had a quiet room location.

2026-07-31 via Tripadvisor
N
noucheem Business
8
Enjoyable stays
Pros:

Nice atmosphere and room. Good service.

2026-07-31 via Tripadvisor
L
lisadY1473FP Family
10
AC review
Pros:

Hotel staff is great. They are helpful and very friendly. Everyone cares about your experience.

2026-07-25 via Tripadvisor
K
KathrynT819 Couples North Carolina
10
Durham ac hotel
Pros:

Exceptional help especially from Jean!

2026-07-22 via Tripadvisor
T
T2555QXjeffreyl Family
10
Great stay at Duke
Pros:

Great hotel with beautiful rooms. Highly recommend

2026-07-21 via Tripadvisor
6
684sarinam Family
10
Excellent Customer Service When It Mattered Most
Pros:

I had a wonderful stay at the AC Hotel Durham and would gladly stay here again.

The hotel was clean, modern, and in an excellent location for exploring downtown Durham. My daughter and I felt incredibly safe walking around the area, even late into the evening, and the hotel made a great home base for visiting Duke University and enjoying the local restaurants.

What impressed me most was the customer service. After checkout, I noticed that my parking charges didn’t match both my reservation confirmation and the information I had been given at check-in. I brought it to the hotel’s attention, and rather than making the process difficult, the team listened, acknowledged my concerns, and removed the parking charges to make things right.

Mistakes can happen anywhere. What matters is how they’re handled, and the staff demonstrated professionalism, integrity, and a genuine commitment to guest satisfaction.

Thank you to everyone at the AC Hotel Durham for making our trip such a memorable one. I look forward to staying with you again on my next visit to Durham.

2026-07-19 via Tripadvisor