Holiday Inn Express & Suites - El Paso North by IHG

Hotels
•
Holiday Inn Express
9 (429 reviews)
8725 Gateway South Blvd , El Paso , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Wheelchair accessible
Shallow end
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Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Breakfast quality concerns

Categories

Cleanliness
8.46
Multiple mentions of uncleanliness and issues with room hygiene.
Service
9.93
Staff was consistently described as friendly and responsive.
Location
8.97
Most reviews noted the convenience of the location, with some mentioning it was a tad rough.
Room Quality
7.92
Issues with room cleanliness and space mentioned, particularly in the suites.
Amenities
9.45
The property has modern features and amenities, though some felt improvements were needed.
Value for Money
8.91
Some reviews indicated it was slightly overpriced for the experience.
Food and Beverage
8.46
Breakfast received mixed reviews, with dissatisfaction reported on some items.
Overall Experience
9.93
General sentiment of happiness and willingness to return, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:10

Property Description

Convenient Location
Holiday Inn Express & Suites - El Paso North offers a prime location near popular attractions like Chamizal Park and El Paso Museum of Art, ensuring a memorable stay for guests.

Modern Amenities
Guests can enjoy a seasonal outdoor pool, a fitness centre, and a business centre, providing both relaxation and productivity during their visit.

Bilingual Staff and Free WiFi
With a multilingual team fluent in English and Spanish, coupled with complimentary WiFi, guests can feel at ease and connected throughout their stay at our IHG Hotel.

Book your stay at Holiday Inn Express & Suites - El Paso North for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 429 reviews
Cleanliness: 8.46
Service: 9.93
Location: 8.97
Room Quality: 7.92
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.93
V
Vicente • family_with_children • us
10
2026-04-11 • via Nuitee
K
Kenneth • couple • us
10
I would definitely stay here again, and plan ahead a bit more.
Pros:

The location for us was perfect. Nice breakfast; friendly and helpful staff.

Cons:

We had to book at the last minute, so it was a little pricey.

2026-04-04 • via Nuitee
C
Charles • couple • us
6
2026-04-01 • via Nuitee
R
Roni • family_with_children • us
8
The accommodations were pleasant.
Pros:

Clean and in a good location. Breakfast was tasty.

Cons:

Under staffed.

2026-03-31 • via Nuitee
J
Jessica • family_with_children • us
5
Ok
Pros:

Clean

Cons:

I couldn't pay cash, the bright blinking of the fire detector light, the phone didn't work.

2026-03-28 • via Nuitee
B
Billy • couple • us
10
Exceptionally friendly staff, great continental breakfast. Clean!!!
Pros:

Easy to find. Great location!!

2026-03-27 • via Nuitee
D
Diane • family_with_children • us
8
Pros:

Conveniently located near the airport. Satisfactory breakfast. We'd stay here again.

2026-03-27 • via Nuitee
A
Angela • family_with_children • us
10
Pros:

Quite and clean. Good breakfast. Clean workout room.

Cons:

Check in took a bit long. Maybe training or computer problems.

2026-03-21 • via Nuitee
P
Patricia • couple • us
10
I was worry because two grandkids stood night and were allowed to stay
Pros:

Very friendly

2026-03-19 • via Nuitee
B
Blake • family_with_children • us
3
Pros:

The comfortable bed

Cons:

The dope heads hanging around all the holiday inns ive stayed at this the worst

2026-03-13 • via Nuitee
J
Jennifer • couple • us
8
Comfy nights sleep!
Pros:

The bed and linens are very comfy.

Cons:

The staff could be more welcoming. One was eating her food while talking to us, kinda unprofessional. But maybe they were short-staffed.

2026-03-02 • via Nuitee
R
Ramon • extended_group • us
8
Very satisfied and relaxed
Pros:

I liked how everything was easy to find and access

2026-02-28 • via Nuitee
S
Sherrie • couple • us
10
Very nice staff and good breakfast.
Pros:

Great views good location and clean property

Cons:

No heated pool and prepayment before checkin

2026-02-28 • via Nuitee
R
Robin • solo_traveller • us
9
Safe and comfortable
Pros:

Clean, comfortable bed, pillows and seating. Friendly staff. Felt safe. Mountain View. Easy access.

Cons:

It was a little pricey.

2026-01-20 • via Nuitee
B
beth • solo_traveller • us
10
2026-01-20 • via Nuitee
R
Ruben • family_with_children • us
10
2026-01-19 • via Nuitee
R
Roxann • family_with_children • us
8
Awesome staff!!!!
2026-01-19 • via Nuitee
D
David • family_with_children • us
8
I would visit again.
Pros:

Very nice hotel.

Cons:

Location was a tad rough, but nice property.

2026-01-19 • via Nuitee
G
Gustavo • couple • us
10
This is my second time staying in this hotel and I’m going to keep doing it
Pros:

The location, it was clean, comfortable, kind staff and great breakfast.

Cons:

All was great

2026-01-08 • via Nuitee
P
Peter • family_with_children • mx
5
2026-01-07 • via Nuitee