Hotel Serrano

Hotels
8.1 (140 reviews)
BR 386 KM 35 2595 , Frederico Westphalen , br

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good breakfast options
Quiet despite location
Spacious and clean rooms
Excellent service
Good value for money
Cons:
Noisy cleaning staff in the morning
Parking issues
Breakfast organization needs improvement
Lower quality on some amenities

Categories

Cleanliness
7.36
Some mentions of cleanliness issues with room lights not working and needing attention in painting.
Service
8.83
Positive feedback about staff attention and quality of service.
Location
8.87
Good location with quiet environment despite proximity to highway.
Room Quality
8.32
Rooms are reported as spacious and cleaned adequately.
Amenities
7.85
Amenities noted as satisfactory but café could be improved.
Value for Money
7.81
Good value based on positive feedback about overall experience and satisfaction.
Food and Beverage
7.86
Breakfast generally well-received but noted as needing better organization.
Overall Experience
7.93
Overall positive experiences with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 13:37

Property Description

Luxurious Accommodation
Hotel Serrano in Frederico Westphalen provides 5-star accommodation with free WiFi. The rooms feature modern amenities including flat-screen TVs, air conditioning, and some rooms even have a balcony for a scenic view.

Convenient Facilities
Guests can unwind and enjoy a drink at the hotel's snack bar. Each room comes with a private bathroom equipped with a shower for added convenience. The hotel ensures a comfortable stay with its thoughtful amenities.

Accessible Location
Located just 119 km from Serafin Enoss Bertaso Airport, Hotel Serrano offers easy access for travelers. Book your stay now at Hotel Serrano for a luxurious and convenient experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 140 reviews
Cleanliness: 7.36
Service: 8.83
Location: 8.87
Room Quality: 8.32
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 7.93
C
Cervi • solo_traveller • br
9
2026-08-08 • via Nuitee
A
Ana_Pinho • solo_traveller • br
3
Pros:

Nada. Caro

Cons:

Caro. Meu filho teve que dormir no chão. Mesmo tendo feito a reserva para 2 adultos e 1 criança o funcionário nos colocou num quarto onde só tinha 1 cama de casa. Banheiro com vazamento. Cheiro de mofo

2026-08-07 • via Nuitee
M
Mario Antônio • solo_traveller • br
10
Pros:

Localização

Cons:

Chuveiro

2026-08-07 • via Nuitee
D
Diego • solo_traveller • br
8
2026-07-26 • via Nuitee
T
Thiago • solo_traveller • br
10
2026-07-23 • via Nuitee
D
Darli • solo_traveller • br
10
Excelente
Pros:

Do atendimento dos funcionários e a limpeza impecável

Cons:

Nao tenho nada a reclamar

2026-07-18 • via Nuitee
A
Artemio Jacó • solo_traveller • br
8
2026-07-16 • via Nuitee
R
Raquel • solo_traveller • br
6
Pros:

Café da manhã

Cons:

Sem toalhas suficientes no quarto, sem contato com a recepção.

2026-07-13 • via Nuitee
V
vsallesjr • solo_traveller • br
10
Pros:

Ótimo atendimento e organização

2026-07-12 • via Nuitee
G
Guilherme Busato • solo_traveller • br
8
Pros:

Funcionários corteses, limpeza

Cons:

Estacionamento lota com facilidade, longe do centro, apartamentos menores que a média

2026-07-12 • via Nuitee
K
Karine • couple • br
8
2026-07-07 • via Nuitee
N
Newton • family_with_children • br
10
muito honesto. melhor que esperava. correto, dentro da proposta.
Pros:

hinesto, limpo, organizado. simples e efetuvo

Cons:

.

2026-07-06 • via Nuitee
T
Thiago • couple • us
10
Cozy
Pros:

Great people great vibe.
The owner even moved his pick up from his spot to let me park my car on a covered place.

Cons:

Served the propose!

2026-06-26 • via Nuitee
W
Wagner • couple • br
10
2026-06-21 • via Nuitee
N
NatBarrios • solo_traveller • uy
7
Agradable
Pros:

Todo correcto

Cons:

todo ok

2026-06-21 • via Nuitee
L
LÉIA • solo_traveller • br
10
2026-06-21 • via Nuitee
A
Amanda Kohlrausch • couple • br
9
Ótimo
Pros:

O hotel e o pessoal como um todo são ótimos. Srmpre que vamos para Frederico nos hospedamos ali e sempre torna-se uma estadia ótima.

Cons:

O quarto estava com um problema na porta do box que deixava passar água para o resto do banheiro. Avisamo o pessoal e nos falaram que a arrumação estava programada.

2026-06-20 • via Nuitee
L
Lisiane • couple • br
10
2026-06-20 • via Nuitee
A
Adilis Rodrigues • solo_traveller • br
8
2026-06-17 • via Nuitee
I
Ibanez Santos • solo_traveller • br
8
Pros:

A limpeza

Cons:

Café da manhã

2026-06-17 • via Nuitee