SpringHill Suites By Marriott Durham City View

Hotels
SpringHill Suites
8.9 (549 reviews)
705 South Mangum Street , Durham , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Cons:
Limited parking
Breakfast quality
Overpriced room

Categories

Cleanliness
9.65
Overall cleanliness mentioned positively in multiple reviews.
Service
9.22
Friendly staff mentioned, though some inconsistencies were noted.
Location
9.66
Convenient location close to venues noted positively.
Room Quality
8.8
Generally good, but some complaints about mattress quality.
Amenities
8.64
Limited amenities; parking fees and breakfast complaints noted.
Value for Money
8.1
Perceived as overpriced based on provided amenities and service.
Food and Beverage
7.65
Breakfast quality received significant complaints.
Overall Experience
9.52
Overall positive experience as indicated by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:54

Property Description

Modern Comfort and Convenience

Convenient Location and Nearby Attractions

Comfortable Rooms and Amenities

Experience modern comfort and convenience at SpringHill Suites By Marriott Durham City View. Located just a short distance from Duke University, our hotel offers express check-in, free bikes, and free WiFi throughout the property. Unwind on our terrace or explore nearby attractions like Crabtree Valley Mall and PNC Arena. Our rooms are designed for your comfort, featuring flat-screen TVs, air conditioning, and plush bedding. Whether you're here for business or leisure, our 24-hour front desk and business center are here to assist you. Book your stay now and make the most of your visit to Durham.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 549 reviews
Cleanliness: 9.65
Service: 9.22
Location: 9.66
Room Quality: 8.8
Amenities: 8.64
Value for Money: 8.1
Food and Beverage: 7.65
Overall Experience: 9.52
R
Rachel couple us
6
Nice facility, but bad beginning
Pros:

Convenient location, clean, good breakfast

Cons:

I was unable to check in for over an hour, 3:00- 4:15, because the computer system was down. No one considered at least writing names of the 8-10 guests in line so that eventually names could be called. NO backup plan to bypass computer problems—no plan at all
Bathroom door is glass so if anyone got up during the night, the light bothered anyone still trying to sleep.

2026-08-03 via Nuitee
T
Theresa couple us
10
Excellent time
2026-08-02 via Nuitee
T
Tiffany solo_traveller us
10
Pros:

Clean and comfortable. Good breakfast assortment. Easily walkable to stadium for event we were in town for.

Cons:

Had to keep key card in slot for lights. Parking is tight.

2026-07-24 via Nuitee
B
barbara extended_group gb
8
Pros:

Nice , modern , spacious and clean

Cons:

nothing really except receptionist on check could have been a lot more welcoming and at least try and look like she enjoyed her job, not helpful when it came to asking for quarters for the laundry as the change machine was broken.

2026-07-12 via Nuitee
B
Bryant couple us
2
2026-07-10 via Nuitee
F
Francina family_with_children us
1
False advertising
Pros:

Nice and clean

Cons:

It didn’t have a pool and was definitely advertised on the website before I booked with booking so I waisted 400 still waiting to get my money back

2026-07-06 via Nuitee
S
Saville extended_group us
9
A Nice Place to Rest After A Busy Day
Pros:

the hotel was clean, the room was spacious and the couch area was separate from the sleep area, the staff-everyone from the front desk to maintenance to housekeeping to the breakfast servers all kind, friendly and proactive!

Cons:

the tv set up was closer to the couch, it would have been nice to have one in the bed area and a smaller one in the couch area. the room dividers over the desk was not as clean as they could have been-I wanted a shower only room, this one had a tub-lastly when traveling you can pass this hotel as the entrance is not lit or marked with a vibrant color- which would help-I could not even tell the entrance from the back-it could be just me not into puzzles

2026-07-03 via Nuitee
W
Williams solo_traveller us
5
2026-06-28 via Nuitee
S
sherri couple us
9
Great experience at this property, I can’t say anything bad about this property.
Pros:

It was clean, and smell great, the staff was pleasant to talk with and they made sure you were informed about it the property. It was only Three blocks from the event we were attending.

2026-06-22 via Nuitee
A
Anya solo_traveller us
8
Pros:

Staff was great!

2026-06-18 via Nuitee
B
Bernice solo_traveller us
7
Pros:

Location

Cons:

The hotel charged a $15.00 parking fee. It should have been included in the price, and not a surprise when I arrived there.

2026-06-16 via Nuitee
C
Carla solo_traveller us
6
Pros:

Like the fact it was super close to where I was going

Cons:

Woke up and the whole floor smelled like a dumpster once out in the hall. Also any small movement and the bed frame squeaked or occasionally moved.

2026-06-14 via Nuitee
T
Tina couple us
10
2026-06-12 via Nuitee
C
cowone family_with_children us
9
You pay more for the great location.
Pros:

location ideal for DPAC attending a Broadway musical. Great restaurant also at that location, easy walking distance from hotel, no worry with parking. Room was very comfortable, even the couch.

Cons:

Less pricey would be nice.

2026-06-07 via Nuitee
C
Caseny couple us
7
2026-06-06 via Nuitee
K
Kineret solo_traveller il
7
2026-06-03 via Nuitee
M
Meghan family_with_children us
10
Stayed with my daughter here. Was very nice
Pros:

Nice rooms

Cons:

Not walking distance to DPAC

2026-05-30 via Nuitee
V
Vivian couple us
9
Excellent location
Pros:

Close to where we needed to be

Cons:

The Hot Water container ...
The water was cold -not hot and it had specks in it

2026-05-28 via Nuitee
N
Niki couple us
10
2026-05-26 via Nuitee
C
Christopher couple us
10
Pros:

Facilities and staff were great

2026-05-25 via Nuitee