The Lodge at Camp Margaritaville

Hotels
9.4 (2959 reviews)
149 Cates Lane , Pigeon Forge , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Spacious rooms
Cons:
Noise issues
Limited breakfast options
Staff training complaints

Categories

Cleanliness
8.91
Cleanliness was highlighted positively but also mentioned issues with sticky floors and poor room service.
Service
9.88
Staff interactions were mostly positive, especially with Rusty at the front desk.
Location
10
Location was praised for being good and accessible.
Room Quality
9.37
Rooms were spacious and accommodating for families, but noise issues were noted.
Amenities
9.9
Amenities were well received, with plenty to do on the property.
Value for Money
8.86
Guests felt that value was compromised due to missing breakfast and additional charges.
Food and Beverage
8.41
Limited breakfast availability and issues with staff efficiency.
Overall Experience
9.9
Overall experience was very positive, with many guests expressing a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:08

Property Description

Luxurious Accommodation

Experience comfort and convenience at The Lodge at Camp Margaritaville. Indulge in air-conditioned rooms equipped with modern amenities like a coffee machine, microwave, and flat-screen TV. Relax in the hot tub or enjoy evening entertainment during your stay.

Delicious Dining Options

Start your day with a delicious buffet breakfast and savor American cuisine at the on-site restaurant. Special dietary needs? No problem! Vegan and gluten-free options are also available upon request.

Family-Friendly Fun

With an outdoor pool, children's playground, and activities like darts, there's something for everyone at The Lodge at Camp Margaritaville. Create unforgettable memories with your loved ones at this charming retreat.

Book now at The Lodge at Camp Margaritaville for a memorable and enjoyable stay in Pigeon Forge!

Important information:

A one time dog fee of $100 applies for one dog 50lbs or less and $125 for two dogs 50lbs or less.
Dogs must be crated when the guest is out of the room. Additional damage fees may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.4
Based on 2959 reviews
Cleanliness: 8.91
Service: 9.88
Location: 10
Room Quality: 9.37
Amenities: 9.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.9
E
Elizabeth • solo_traveller • us
10
Pros:

This is one of our favorite places to stay when we go to Dollywood!

2026-04-24 • via Nuitee
A
Ann • couple • us
2
Cons:

They put us in a room where the trash was picked up every morning outside and it was super Duper loud and there was a problem with the air-conditioning and a maintenance closet right outside of our room that was super noisy in the morning

2026-04-24 • via Nuitee
C
Craft • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-04-21 • via Nuitee
S
Susie • solo_traveller • us
10
Pros:

We loved everything from check in to check out and everything in between! The staff were friendly, the rooms and bathrooms were very clean and there was so much to do!!!

Cons:

That we had to check out and go home

2026-04-21 • via Nuitee
H
Heather • couple • us
9
Great amenities, very fun!
Pros:

Lazy river, pool, lots of free amenities. $10 arcade card included with check in, spacious & clean room

Cons:

There were two of the front desk attendants that were a little rude but the others staff were all great

2026-04-20 • via Nuitee
A
Andrea • family_with_children • us
10
2026-04-20 • via Nuitee
B
blankenship • couple • us
10
2026-04-19 • via Nuitee
K
Keisha • family_with_children • us
10
2026-04-19 • via Nuitee
J
Josh • family_with_children • us
10
2026-04-17 • via Nuitee
B
Bernita • couple • us
10
2026-04-16 • via Nuitee
S
Sharon • family_with_children • us
9
Pros:

Great for children

2026-04-16 • via Nuitee
J
Jeri • family_with_children • us
10
Pros:

Kid friendly and clean

Cons:

N/a

2026-04-15 • via Nuitee
B
branham • family_with_children • us
6
2026-04-14 • via Nuitee
M
Madison • couple • us
8
Pros:

The pool and lazy river. All the play areas were nice as well.

Cons:

The room could’ve been a little cleaner, there was hairs in the shower and dust under tables. Some areas could use some attention as far as cleaning!

2026-04-13 • via Nuitee
P
Pamela • family_with_children • us
9
2026-04-13 • via Nuitee
K
Kennedy • solo_traveller • us
10
2026-04-13 • via Nuitee
P
Phillip • family_with_children • us
10
I never been to a hotel where kids have so much to do from arcade to swimming to the video games.very awesome place!!
Pros:

Clean and a lot to do with the kids

Cons:

Nothing

2026-04-13 • via Nuitee
M
Matthew • family_with_children • us
9
2026-04-11 • via Nuitee
E
ERIK • family_with_children • us
10
2026-04-11 • via Nuitee
A
Abigail • family_with_children • us
3
Overall disappointed
Pros:

This was our 4th time staying at the lodge. We have loved this place every other time. Something was very different this time. We arrived at 7am to check in after a 9 hour long car ride. We booked for the night knowing we would be checking in at an off time but we prefer to drive through the night and then check in for a few hours of sleep. We weren’t able to get any rest when we arrived. We were given a room on the 3rd floor with a beautiful view….not for long. We unloaded our stuff and our 3 sleepy kids. We found out very quickly that what appeared to be a clean room was actually extremely gross. We found a severely stained set of sheets/pillow case and comforter. Some spots on the pillow case were definitely blood. The sheets and comforter were stained with ketchup, blood or something else that was red. I started pulling bedsheets to check the whole place and found kids toys between the bed and wall. If the sheets had been changed they would have been found. Also a tag out of someone’s swim suit, a sucker stick on the ground, several large hairballs, multiple toenail clippings, and unknown stains on the walls and the canvas curtains to the kids room. It was disgusting. We had to pack the luggage carrier back up and move our stuff to another room. It was cleaner but we still had to have them come clean toothpaste etc off of the bathroom counter and there were boogers on the wall by the large mirror. We were given the good ol “sorry” and offered $75 for the trouble. And$100 arcade credit. Sorry but that’s not enough. The pool area was dirty. Lots of cups, garbage, and food plates everywhere. The garbages were overflowing. Unfortunately the wait staff could barely speak English. Just not the same margaritaville we have been used to. We needed housekeeping to come 2 days later. They completely skipped our room.
So we had to go down and ask for a freshen up and new towels. They sent someone to come straighten up the bed and bring new towels.

2026-04-10 • via Nuitee