Holiday Inn Gatineau - Ottawa by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (1957 reviews)
7 boulevard du Casino, , Gatineau , ca
+1 819-525-2255

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Well-maintained facilities
Cons:
Staff service issues
Unpleasant noise
Food options dissatisfaction

Categories

Cleanliness
8.01
Concerns about cleanliness due to reports of clutter and unmaintained areas.
Service
8.98
Mixed experiences with the reception staff, but overall service was satisfactory.
Location
9.02
Positive sentiment regarding the location's convenience.
Room Quality
9.47
Rooms are lovely, comfortable, and well-maintained, contributing positively to the experience.
Amenities
8.5
Amenities available, but some issues like noise and temperature control with the heating system noted.
Value for Money
8.96
Good value overall, though some guests felt prices for food were high.
Food and Beverage
7.51
Breakfast options weren't appealing to some guests, affecting their overall opinion.
Overall Experience
9.18
Generally positive experience despite some discomfort with noise and service challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:52

Property Description

Convenient Location
Located in Gatineau, Holiday Inn Gatineau - Ottawa, an IHG Hotel is just steps away from Casino Lac-Leamy and minutes from popular attractions like the Canadian Museum of History and Canadian War Museum.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and free WiFi. Unwind in our fitness centre, indoor pool, or shared lounge. For business travelers, take advantage of our business centre and 24-hour front desk.

Nearby Landmarks
Explore the city with ease as we are close to Rideau Locks, Supreme Court of Canada, and Peace Tower. Plus, with Ottawa Macdonald-Cartier International Airport just 15 km away, your travel convenience is guaranteed.

Book your stay at Holiday Inn Gatineau - Ottawa, an IHG Hotel for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 1957 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.02
Room Quality: 9.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 7.51
Overall Experience: 9.18
K
Kurtis • extended_group • ca
9
Pros:

Spacious Room.

Cons:

Location.

2026-07-25 • via Nuitee
E
Eleanor Gail • solo_traveller • ca
9
Pros:

Great location with easy access to Gatineau Park, Wakefield and Ottawa.

Cons:

Was a little pricey through Booking.com.

2026-07-25 • via Nuitee
E
Ethan • couple • ca
10
2026-07-23 • via Nuitee
G
genevieve • solo_traveller • ca
10
2026-07-23 • via Nuitee
E
Ethan • solo_traveller • ca
10
2026-07-23 • via Nuitee
W
Wanda • family_with_children • pr
10
Todo bien, limpio y acogedor
Pros:

Todo bien y limpio

Cons:

N/ A

2026-07-22 • via Nuitee
C
Chevalier • solo_traveller • ca
9
2026-07-21 • via Nuitee
D
Donald • couple • ca
5
Cons:

Dejeuner inclus franchement ordinaire

2026-07-21 • via Nuitee
G
Guangyu • couple • ca
8
Pros:

GOOD LOCATION

Cons:

FRIENDLY STAFF

2026-07-20 • via Nuitee
G
Guy • couple • ca
1
2026-07-20 • via Nuitee
L
Lise • solo_traveller • ca
10
2026-07-17 • via Nuitee
J
Jean et Denise • couple • ca
9
C’était très bien et le déjeuner très bon .Nous avons été surpris de voir qu’il y avait aussi des soupers
Pros:

Il est très bien situé

Cons:

La douche manque de pression et l’eau devient très chaude

2026-07-17 • via Nuitee
C
Cédric • couple • ca
7
2026-07-17 • via Nuitee
H
Heather • family_with_children • us
9
It was very clean, but it lacked the little extras that make it feel like a home away from home.
Pros:

It was very clean. The staff was very friendly & helpful.

Cons:

We were surprised & disappointed that there was no complimentary breakfast. Even something very simple would have been appreciated. Also, my daughter went down to get a drink at the bar in the evening. Not only was it extremely expensive but it tasted like it was just orange juice with no gin at all!

2026-07-15 • via Nuitee
M
Mollie • solo_traveller • ca
5
Cons:

La propreté (poils dans la douche et serviette sale)
Fer à repasser rouillé qui a ruiné mes pantalon
J'ai rapporté la situation et aucun retour de l'établissement

2026-07-15 • via Nuitee
Y
Youcef Lakhdar • solo_traveller • dz
9
2026-07-15 • via Nuitee
G
Gizem • solo_traveller • ca
5
Cons:

The reception staff were really bad. They hardly spoke to me at all. They didn't even say welcome, let alone ask any questions. They forgot to give us our food cards. The staff with short curly hair was truly unmotivated. The Moroccan staff were incredibly helpful.

2026-07-12 • via Nuitee
J
jacqueline • couple • ca
9
Très agréable
Pros:

Déjeuner et souper tout a fait délicieux. Hotel très sécuritaire.
Très bien situé

Cons:

Le cartable d'information de l'hôtel est en anglais seulement!!!!!!

2026-07-11 • via Nuitee
A
Amelia • family_with_children • ca
8
2026-07-11 • via Nuitee
F
Foussom • couple • ca
9
2026-07-11 • via Nuitee