Holiday Inn Gatineau - Ottawa by IHG

Hotels
Holiday Inn Hotels & Resorts
8.7 (1773 reviews)
7 boulevard du Casino, , Gatineau , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Well-maintained facilities
Cons:
Staff service issues
Unpleasant noise
Food options dissatisfaction

Categories

Cleanliness
8.01
Concerns about cleanliness due to reports of clutter and unmaintained areas.
Service
8.98
Mixed experiences with the reception staff, but overall service was satisfactory.
Location
9.02
Positive sentiment regarding the location's convenience.
Room Quality
9.47
Rooms are lovely, comfortable, and well-maintained, contributing positively to the experience.
Amenities
8.5
Amenities available, but some issues like noise and temperature control with the heating system noted.
Value for Money
8.96
Good value overall, though some guests felt prices for food were high.
Food and Beverage
7.51
Breakfast options weren't appealing to some guests, affecting their overall opinion.
Overall Experience
9.18
Generally positive experience despite some discomfort with noise and service challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:52

Property Description

Convenient Location
Located in Gatineau, Holiday Inn Gatineau - Ottawa, an IHG Hotel is just steps away from Casino Lac-Leamy and minutes from popular attractions like the Canadian Museum of History and Canadian War Museum.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and free WiFi. Unwind in our fitness centre, indoor pool, or shared lounge. For business travelers, take advantage of our business centre and 24-hour front desk.

Nearby Landmarks
Explore the city with ease as we are close to Rideau Locks, Supreme Court of Canada, and Peace Tower. Plus, with Ottawa Macdonald-Cartier International Airport just 15 km away, your travel convenience is guaranteed.

Book your stay at Holiday Inn Gatineau - Ottawa, an IHG Hotel for a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 1773 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.02
Room Quality: 9.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 7.51
Overall Experience: 9.18
W
Wabaguin couple ca
8
2026-02-12 via Nuitee
L
Lebrun extended_group ca
7
2026-02-12 via Nuitee
C
Celine couple ca
8
Très bien, près de plusieurs restaurants et du casino.
Pros:

Hôtel à quelques pas de marche du casino. Pas de tapis. Belle douche en verre.

Cons:

Le ménage laissait un peu à désirer. Touffe de cheveux près de la salle de bain.

2026-02-12 via Nuitee
A
Akira couple jp
10
2026-02-11 via Nuitee
J
Jocelyne couple ca
10
2026-02-10 via Nuitee
R
René couple ca
8
On voulait seulement changer d’air
Pros:

C’était très tranquille et bien insonorisé

Cons:

Dans la chambre, l’air climatisé faisait un bruit bizarre il y aurait une petite maintenance à y faire

2026-02-08 via Nuitee
J
Julie family_with_children ca
4
Pros:

L’emplacement

Cons:

Isolation et insonorisation
Le système de chauffage marche sans arrêt et fait un bruit d’enfer. C’est comme si on était sur le bord de la plage lors de grand vent. On entend aussi les camions de déneigement et le bruit des voitures qui s’arrête à la lumière au coin de la rue. Vraiment bruyant et dérangeant

2026-02-08 via Nuitee
C
Chantal family_with_children ca
10
2026-01-30 via Nuitee
V
Vincent couple ca
10
2026-01-28 via Nuitee
E
Elizabeth extended_group ca
8
Pros:

Propre et confortable.

Cons:

Site écrit déjeuner!!! Mais il faut payer vous devriez écrit pas inclus.

2026-01-28 via Nuitee
D
Deepp family_with_children ca
10
2026-01-28 via Nuitee
L
Luthi family_with_children ca
10
2026-01-27 via Nuitee
C
Christa family_with_children ca
10
Pros:

Everything was great!

Cons:

Nothing

2026-01-26 via Nuitee
V
Veronique couple ca
9
Tout était parfait
Pros:

Tout était parfait

2026-01-26 via Nuitee
L
Luc couple ca
10
2026-01-24 via Nuitee
C
Cyril tiestel solo_traveller ca
9
2026-01-20 via Nuitee
C
Carolyn family_with_children ca
7
I will definitely come back.
Pros:

I forgot my toothbrush and staff at front desk gave me one with some toothpaste. I am grateful for that! The staff in the restaurant were great, especially the manager! Very welcoming.

Cons:

That there was no bar, or a place to just sit in a dimly lit area to relax.

2026-01-20 via Nuitee
S
Susan couple ca
10
❤️
Pros:

The room was clean and comfortable. The staff was helpful and friendly. We will stay at this hotel again.

Cons:

The food was expensive and not as good as we expected it would be for the money.

2026-01-20 via Nuitee
C
Caroline solo_traveller ca
8
2026-01-20 via Nuitee
M
Magalie couple ca
8
Agréablement surprise des lieux et installations
Pros:

Super propre , belles chambres

Cons:

Rien

2026-01-19 via Nuitee