Holiday Inn Gatineau - Ottawa by IHG

Hotels
Holiday Inn Hotels & Resorts
8.7 (1985 reviews)
7 boulevard du Casino, , Gatineau , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Well-maintained facilities
Cons:
Staff service issues
Unpleasant noise
Food options dissatisfaction

Categories

Cleanliness
8.01
Concerns about cleanliness due to reports of clutter and unmaintained areas.
Service
8.98
Mixed experiences with the reception staff, but overall service was satisfactory.
Location
9.02
Positive sentiment regarding the location's convenience.
Room Quality
9.47
Rooms are lovely, comfortable, and well-maintained, contributing positively to the experience.
Amenities
8.5
Amenities available, but some issues like noise and temperature control with the heating system noted.
Value for Money
8.96
Good value overall, though some guests felt prices for food were high.
Food and Beverage
7.51
Breakfast options weren't appealing to some guests, affecting their overall opinion.
Overall Experience
9.18
Generally positive experience despite some discomfort with noise and service challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:52

Property Description

Convenient Location
Located in Gatineau, Holiday Inn Gatineau - Ottawa, an IHG Hotel is just steps away from Casino Lac-Leamy and minutes from popular attractions like the Canadian Museum of History and Canadian War Museum.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and free WiFi. Unwind in our fitness centre, indoor pool, or shared lounge. For business travelers, take advantage of our business centre and 24-hour front desk.

Nearby Landmarks
Explore the city with ease as we are close to Rideau Locks, Supreme Court of Canada, and Peace Tower. Plus, with Ottawa Macdonald-Cartier International Airport just 15 km away, your travel convenience is guaranteed.

Book your stay at Holiday Inn Gatineau - Ottawa, an IHG Hotel for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 1985 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.02
Room Quality: 9.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 7.51
Overall Experience: 9.18
L
Lyne couple ca
8
Excellent séjour
Pros:

Localisation, lit confortable, pas de tapis dans la chambre

Cons:

Piscine fermée pour entretien

2026-09-12 via Nuitee
G
Gilles family_with_children ca
10
Tout était parfait.
Pros:

Le déjeuner était excellent. Le personnel était très poli. La propreté était exemplaire.

Cons:

Tout était correct.

2026-09-11 via Nuitee
A
Anthony extended_group ca
10
2026-09-10 via Nuitee
N
Nicole couple ca
10
Excellent
Pros:

Propreté

Cons:

Je ne parle pas beaucoup anglais

2026-09-09 via Nuitee
B
Bates solo_traveller ca
7
2026-09-09 via Nuitee
S
Sylvain solo_traveller ca
9
2026-09-08 via Nuitee
W
Washapabano solo_traveller ca
10
Pros:

Everything

Cons:

Nothing

2026-09-08 via Nuitee
L
Linda solo_traveller ca
10
Pros:

Chambre spacieuse, personnels super gentils

2026-09-08 via Nuitee
M
MARTIN extended_group ca
9
Cons:

Vraiment pas assez de chaises et de tables autour de la piscine. Obligé de laisser nos chose par terre sur le plancher parfois mouillé et on doit souvent rester debout quand on sort et qu’il y a beaucoup de gens.

2026-09-08 via Nuitee
M
MICHEL couple ca
8
2026-09-08 via Nuitee
R
Robert couple ca
9
J’y retournerai.
Pros:

Propre bien situé

2026-09-08 via Nuitee
M
Marie-Josée couple ca
10
C’était parfait !
Pros:

Sa localisation, sa propreté et le bon service. Avons déjeuné au resto et c’était très bon aussi.

2026-09-08 via Nuitee
D
D solo_traveller ca
8
Pros:

Le confort de la chambre surtout des lits

Cons:

La piscine aurait mérité un petit traitement choc / un peu de chlore. Disons que l'on ne s'est pas éternisé dedans.

2026-09-08 via Nuitee
B
bachera family_with_children ca
5
Tres deçu de savoir sur place que ls petit dejeuner n etait pas inclus, avec le prix et pourtant tois les holliday inn o
Pros:

Le personnel la propreté et l emplacement

Cons:

Le petit déjeuner qui n était pas inclus

2026-09-07 via Nuitee
C
carole extended_group ca
9
Ce fut un très beau séjour.
Pros:

L'emplacement de l'hôtel pour aller voir le spectacle Titanic au Casino du Lac Lemy

Cons:

Quand nous réservons d'avance le prix le moins dispendieux étaient un site sutres que Trivago. Le jour que nous sommes arrivées tricsgo affichsitnune chambre pour 4 à moitié prix. J'écrive cela injuste. C'etsitvtout de même 300$ de moins. Comment pouvons nous contrer cela, je ne sais pas.

2026-09-07 via Nuitee
L
Luc extended_group ca
10
2026-09-07 via Nuitee
S
Santo couple ca
9
Tres bon
2026-09-07 via Nuitee
P
Pascal couple ca
8
2026-09-07 via Nuitee
M
Murielle extended_group ca
8
Bonne ambiance repossante
Pros:

Tout sauf le resto banc trop hauts pour les personne âgés

Cons:

Regarder la réponse avant

2026-09-07 via Nuitee
P
Paul couple gb
10
A very good location and excellent hotel.
Pros:

Our room was perfect and the staff friendly and helpful. Breakfast food and staff were exceptional.

Cons:

Found the swimming pool a little cool, but we used it.

2026-09-07 via Nuitee