Holiday Inn Gatineau - Ottawa by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (1821 reviews)
7 boulevard du Casino, , Gatineau , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Well-maintained facilities
Cons:
Staff service issues
Unpleasant noise
Food options dissatisfaction

Categories

Cleanliness
8.01
Concerns about cleanliness due to reports of clutter and unmaintained areas.
Service
8.98
Mixed experiences with the reception staff, but overall service was satisfactory.
Location
9.02
Positive sentiment regarding the location's convenience.
Room Quality
9.47
Rooms are lovely, comfortable, and well-maintained, contributing positively to the experience.
Amenities
8.5
Amenities available, but some issues like noise and temperature control with the heating system noted.
Value for Money
8.96
Good value overall, though some guests felt prices for food were high.
Food and Beverage
7.51
Breakfast options weren't appealing to some guests, affecting their overall opinion.
Overall Experience
9.18
Generally positive experience despite some discomfort with noise and service challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:52

Property Description

Convenient Location
Located in Gatineau, Holiday Inn Gatineau - Ottawa, an IHG Hotel is just steps away from Casino Lac-Leamy and minutes from popular attractions like the Canadian Museum of History and Canadian War Museum.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and free WiFi. Unwind in our fitness centre, indoor pool, or shared lounge. For business travelers, take advantage of our business centre and 24-hour front desk.

Nearby Landmarks
Explore the city with ease as we are close to Rideau Locks, Supreme Court of Canada, and Peace Tower. Plus, with Ottawa Macdonald-Cartier International Airport just 15 km away, your travel convenience is guaranteed.

Book your stay at Holiday Inn Gatineau - Ottawa, an IHG Hotel for a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 1821 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.02
Room Quality: 9.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 7.51
Overall Experience: 9.18
S
Stacey • extended_group • ca
8
2026-04-18 • via Nuitee
M
Manon • couple • ca
10
Nous avons apprécié cette endroit bien situé pour le casino pour voir un spectacle et resto banco très bon prix bon T
Pros:

Hôtel d une propreté confort des lits douceur des draps belle grande douche le tout insonorisé café et frigo la fenêtre toile opaque très moderne la sécurité des lieux endroit parfait le personnels très sympathique déjeuner sur les lieux au prix d’autres endroits carte sécurité pour ascenseur pour pouvoir se digérer à votre chambre

Cons:

Rien tout est très biens un petit memo pour le client chambre bain l’eau chaude prend un temps à venir laisser couler longtemps mais ceci n’est rien de négatif

2026-04-15 • via Nuitee
S
Sandra • family_with_children • ca
9
Great
Pros:

Location

Cons:

Rooms need renovation

2026-04-14 • via Nuitee
L
Lionel • solo_traveller • ca
8
2026-04-13 • via Nuitee
L
Lacroix Le Duc • couple • ca
10
2026-04-13 • via Nuitee
L
Lucie • family_with_children • ca
8
Ce fût un moment fort agréable😊
Pros:

La chambre très propre et les oreillers trop confo 😃

Cons:

Rien

2026-04-12 • via Nuitee
Y
Yannick • extended_group • ca
9
Pros:

belle hotel a proximité de resto,casino et bien plus.

2026-04-11 • via Nuitee
S
Suzanne • couple • ca
9
2026-04-10 • via Nuitee
N
Nancy • couple • ca
10
Très bonne hôtel qualité prix
Pros:

La propreté

Cons:

Manque de bain à remous

2026-04-08 • via Nuitee
K
Katherine • family_with_children • ca
7
2026-04-08 • via Nuitee
H
Helene • solo_traveller • ca
10
2026-04-07 • via Nuitee
C
Chevalier • couple • ca
9
2026-04-07 • via Nuitee
B
beauvais • extended_group • ca
8
Toujours bien chez vous
Pros:

Propre silencieux personnel très agréable

Cons:

Les matelas trop mou

2026-04-06 • via Nuitee
P
Patrick • extended_group • ca
9
2026-04-06 • via Nuitee
L
Lucie • couple • ca
10
2026-04-06 • via Nuitee
A
afshin • couple • us
6
good but stinky bathrooms!
Cons:

changed two rooms, both were stinking bathrooms. Maybe a dirty mop was used to clean from one room to another. disgusted when I opened the door. I stayed in this hotel many times, but this was the first time I was unhappy. two rooms on two different floors had the same issue!

2026-04-06 • via Nuitee
T
Tim • family_with_children • us
1
I will never stay there again.
Pros:

The one working bed was comfortable

Cons:

The hotel staff were incredibly rude. They double posted a hold on my card and would not explain why. Upon finishing our trip we noticed there was a charge posted to our room even though we charged nothing to the room and we had prepaid for the room. The owner/ manager when I tried to understand how this happened refused to answer my questions and I grew more frustrated. She then said she would refuse to refund me and I could take it up with my credit card company. Which in my mind is theft.

2026-04-04 • via Nuitee
F
Frédéric • couple • ca
4
2026-04-02 • via Nuitee
L
Louise • couple • ca
10
Tout est parfait
Pros:

Confort du lit

2026-03-31 • via Nuitee
N
Natacha • couple • ca
10
confortable, et accommodant
Pros:

Courtoisie, late check-out gratuit avec membership

2026-03-30 • via Nuitee