Staybridge Suites - Cardiff by IHG

Hotels
Staybridge Suites
8.8 (2366 reviews)
Longueil Close , Cardiff , gb

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with car parking safety
Some rooms lacked ventilation

Categories

Cleanliness
8.64
Clean, modern, and well-maintained facilities were frequently mentioned.
Service
9.11
Staff were described as exceptionally helpful and friendly.
Location
8.95
Great location between city centre and Cardiff Bay with access to amenities.
Room Quality
8.6
Rooms are spacious, comfortable, and well-equipped.
Amenities
8.63
Facilities such as kitchens and laundry were positively highlighted.
Value for Money
8.89
Guests found the value for what was offered to be good.
Food and Beverage
8.64
Breakfast options were praised, though no other specifics were provided.
Overall Experience
8.91
Overall experience including stay quality and comfort was largely positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:30

Property Description

Luxurious Accommodation
Staybridge Suites - Cardiff, an IHG Hotel, located just 1.1 km from Motorpoint Arena Cardiff, offers 4-star accommodation with modern amenities. The rooms feature a sleek design with a desk, flat-screen TV, air conditioning, and some even include a private balcony.

Convenient Facilities
Guests can enjoy access to a fitness centre, private parking, a shared lounge, and a terrace during their stay. With free WiFi and multilingual staff available 24/7 at the front desk, guests can expect exceptional service and practical information about the area.

Prime Location
Situated near popular attractions like Cardiff Castle and Principality Stadium, Staybridge Suites is the ideal choice for travelers interested in exploring the city. Don't miss the chance to experience comfort and convenience at Staybridge Suites - Cardiff.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

8.8
Based on 2366 reviews
Cleanliness: 8.64
Service: 9.11
Location: 8.95
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.89
Food and Beverage: 8.64
Overall Experience: 8.91
C
Claire family_with_children gb
7
2026-02-14 via Nuitee
K
Katie couple gb
10
2026-02-14 via Nuitee
L
Lilian solo_traveller gb
10
2026-02-13 via Nuitee
K
Katie family_with_children gb
9
Lovely stay.
Pros:

Great stay, the apartment was well equipped and comfortable. The kitchen had everything we needed. The bathroom was a good size with a powerful shower. The free breakfast was nice and kept fresh and hot.
The apartment was clean.

Cons:

There was a strange smell on the fourth floor which was also strong in our apartment. It smelt nutty and of chemicals.
The apartment was scuffed on the walls. It could probably do with a refresh of paint.
The dressing table area of the bedroom has no mirror. There should really be one there to do makeup and hair etc.

2026-02-12 via Nuitee
R
Ricardo Fabiano Rosa couple br
9
2026-01-31 via Nuitee
C
Christine couple gb
8
All good
Pros:

All good

Cons:

Another chair needed for table.
Instructions for equipment more prominent.

2026-01-30 via Nuitee
J
Jenkins solo_traveller gb
10
I’m very happy I chose Staybridge for my overnight stay in Cardiff, I will be back
Pros:

I only stayed overnight but my room was great, clean, quiet and the bed was very comfortable. Good location so easy to get into the city centre. I will definitely stay here next time I come to Cardiff

Cons:

I really have no complaints about anything. I didn’t try the breakfast so cannot comment on that

2026-01-29 via Nuitee
S
SOUMITRI family_with_children gb
7
Pros:

Amazing staff at the reception

Cons:

Breakfast was very poor in view of taste

2026-01-28 via Nuitee
P
Phil family_with_children gb
8
Very Good
Pros:

Clean
Location - 15 min walk to the bay
20 min walk to city centre
Friendly staff

Cons:

Breakfast was mediocre.
We didn’t get a view of the water from our window, just the car park!

2026-01-27 via Nuitee
T
tina couple gb
7
Pros:

Stayed before convenient

Cons:

Had requested room with balcony but did not get despite the higher price. Fire alarm went off as a false alarm at 8am! No flexibility given when we ran 30mins over check out time

2026-01-26 via Nuitee
E
Ellen couple gb
10
2026-01-26 via Nuitee
N
Nigel solo_traveller gb
8
2026-01-26 via Nuitee
H
Helen couple gb
9
Pros:

Good location, short taxi ride to centre of town. Large room, well equipped. Breakfast good, plenty of choice.

Cons:

Nothing

2026-01-25 via Nuitee
M
Marek family_with_children pl
10
Pros:

Bardzo pomocny, uprzejmy personel, apartament super wyposażony we wszystkie niezbędne akcesoria, ekstrawygodne łóżko, świetnej jakości pościel

Cons:

Może to nie jest minus bo to kwestia gustu - bardzo angielskie śniadania

2026-01-25 via Nuitee
D
Deborah couple gb
8
2026-01-25 via Nuitee
B
Barbara solo_traveller gb
8
2026-01-24 via Nuitee
T
Tom couple gb
4
Disappointed
Pros:

Location was good and central.

Cons:

Disappointed as IHG push cleanliness standards but this fell very short. Had to move rooms as bugs were in the bed. We were upgraded however the upgraded room was still not the best in terms of cleanliness.

2026-01-23 via Nuitee
M
Marlene couple gb
10
Excellent stay
Pros:

Excellent Breakfast great hotel

Cons:

Nothing

2026-01-22 via Nuitee
F
Freya couple gb
9
Overall positive stay!
Pros:

The majority of the hotel was clean and smelled fresh. The room was lovely with a great balcony view and the kitchen was equipped well. The staff were all lovely, friendly and very helpful and the buffet breakfast was great.

Cons:

I found a few stains on the bathroom walls/floors but nothing awful. The bed sheets were slightly uncomfortable but I still slept great. Wish there was a bit more selection with fruit etc but the breakfast buffet was still great.

2026-01-20 via Nuitee
M
Michał couple pl
4
Cons:

Słabe śniadania

2026-01-20 via Nuitee