Staybridge Suites - Cardiff by IHG

Hotels
Staybridge Suites
8.8 (2672 reviews)
Longueil Close , Cardiff , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with car parking safety
Some rooms lacked ventilation

Categories

Cleanliness
8.64
Clean, modern, and well-maintained facilities were frequently mentioned.
Service
9.11
Staff were described as exceptionally helpful and friendly.
Location
8.95
Great location between city centre and Cardiff Bay with access to amenities.
Room Quality
8.6
Rooms are spacious, comfortable, and well-equipped.
Amenities
8.63
Facilities such as kitchens and laundry were positively highlighted.
Value for Money
8.89
Guests found the value for what was offered to be good.
Food and Beverage
8.64
Breakfast options were praised, though no other specifics were provided.
Overall Experience
8.91
Overall experience including stay quality and comfort was largely positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:30

Property Description

Luxurious Accommodation
Staybridge Suites - Cardiff, an IHG Hotel, located just 1.1 km from Motorpoint Arena Cardiff, offers 4-star accommodation with modern amenities. The rooms feature a sleek design with a desk, flat-screen TV, air conditioning, and some even include a private balcony.

Convenient Facilities
Guests can enjoy access to a fitness centre, private parking, a shared lounge, and a terrace during their stay. With free WiFi and multilingual staff available 24/7 at the front desk, guests can expect exceptional service and practical information about the area.

Prime Location
Situated near popular attractions like Cardiff Castle and Principality Stadium, Staybridge Suites is the ideal choice for travelers interested in exploring the city. Don't miss the chance to experience comfort and convenience at Staybridge Suites - Cardiff.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 2672 reviews
Cleanliness: 8.64
Service: 9.11
Location: 8.95
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.89
Food and Beverage: 8.64
Overall Experience: 8.91
J
john solo_traveller se
10
2026-08-29 via Nuitee
C
Catherine couple gb
10
Great hospitality, great breakfast, lovely room, welcoming staff, very dog friendly
Pros:

Great location, very dog friendly, lovely breakfast, lovely evening drink

Cons:

There was random crockery in the room - not a complete set of anything

2026-08-28 via Nuitee
M
Michaela extended_group gb
10
2026-08-27 via Nuitee
M
MARTIN couple gb
10
2026-08-27 via Nuitee
O
Ovidiu_S solo_traveller gb
10
2026-08-26 via Nuitee
J
Johanna couple de
9
Efficient, clean, well equipped and organized.
Pros:

Efficient, clean, well equipped and organized.

Cons:

The location is not that great.

2026-08-26 via Nuitee
G
Gabriele couple it
8
2026-08-26 via Nuitee
L
Lionel extended_group fr
9
2026-08-25 via Nuitee
L
LETICIA couple gb
10
2026-08-24 via Nuitee
K
Kelly solo_traveller gb
9
2026-08-23 via Nuitee
R
Richard solo_traveller gb
4
Lack of breakfast.
Pros:

The hotel room was lovely. The bed was comfortable.

Cons:

I ordered a pizza at the bar. Went for a cigarette while they prepared my order and when I came back, the man said "can I help you?" I had to remind him I'd ordered a pizza.
The next morning, when coming down for breakfast, which was included in the price, the only options for the cooked breakfast was scrambled eggs, bacon and beans. When I asked were there any sausages, hash browns, mushrooms, tomatoes or fried eggs, the reply was simply, "No, sorry."
This was a 4 star hotel that had barely anything on offer for the cooked breakfast.
I wouldn't recommend anyone stay here.

2026-08-23 via Nuitee
I
Ian extended_group gb
9
Great location with clean spacious accommodation
Pros:

Suite was nice and spacious, good location between city and bay

Cons:

Limited car parking and parking rules not enforced so late arrivals park outside of marked bays, hot breakfast seems to have been downgraded with fewer choices. Coffee machine broken so instant coffee and shared kettle.

2026-08-23 via Nuitee
A
Abdulla solo_traveller ae
10
2026-08-22 via Nuitee
O
Olaoluwa family_with_children gb
10
Very good 4 night stay. Faultless
Pros:

Property is in a good location, quiet, private and flexible as we stayed in one of the suites with an integrated kitchen. It also has a sea view. Staff were welcoming and it has an overall exceptional dining

Cons:

The only missing bit is the absence of a swimming pool

2026-08-22 via Nuitee
V
Vithika family_with_children gb
9
2026-08-21 via Nuitee
C
Chiara couple it
8
Pros:

Stanza ampia, comoda e pulita, presenza utile di cucinino, dotato di forno e lavastoviglie, letto comodo, bagno spazioso.
Posizione particolare, a metà strada tra la Bay e il Centro (raggiungibili entrambi in 10 minuti a piedi), zona tranquilla e poco trafficata.

Cons:

La colazione, purtroppo non rispecchia le quattro stelle dell’hotel: nonostante l’impegno costante del personale, i posti a sedere con tavolo rischiano di essere limitati nei momenti di punta, purtroppo due mattine su tre la macchina del caffè non funzionava (si poteva comunque ovviare con bollitore e caffè solubile ma ricordo sempre le quattro stelle indicate). Qualità di brioche e marmellate non proprio al top.

2026-08-21 via Nuitee
E
Eva couple it
9
2026-08-21 via Nuitee
C
Cher couple gb
10
2026-08-20 via Nuitee
E
Ellie couple gb
3
Underwhelming
Pros:

Not much

Cons:

Breakfast - Broken coffee machine , stale pastries, no selection
Staff - horrendous reception, smoking outside on arrival, couldn't be bothered with us, told us there is no turndown service at the weekends.

2026-08-20 via Nuitee
R
Rob couple ca
9
2026-08-20 via Nuitee