Staybridge Suites - Cardiff by IHG

Hotels
Staybridge Suites
8.8 (2411 reviews)
Longueil Close , Cardiff , gb

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with car parking safety
Some rooms lacked ventilation

Categories

Cleanliness
8.64
Clean, modern, and well-maintained facilities were frequently mentioned.
Service
9.11
Staff were described as exceptionally helpful and friendly.
Location
8.95
Great location between city centre and Cardiff Bay with access to amenities.
Room Quality
8.6
Rooms are spacious, comfortable, and well-equipped.
Amenities
8.63
Facilities such as kitchens and laundry were positively highlighted.
Value for Money
8.89
Guests found the value for what was offered to be good.
Food and Beverage
8.64
Breakfast options were praised, though no other specifics were provided.
Overall Experience
8.91
Overall experience including stay quality and comfort was largely positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:30

Property Description

Luxurious Accommodation
Staybridge Suites - Cardiff, an IHG Hotel, located just 1.1 km from Motorpoint Arena Cardiff, offers 4-star accommodation with modern amenities. The rooms feature a sleek design with a desk, flat-screen TV, air conditioning, and some even include a private balcony.

Convenient Facilities
Guests can enjoy access to a fitness centre, private parking, a shared lounge, and a terrace during their stay. With free WiFi and multilingual staff available 24/7 at the front desk, guests can expect exceptional service and practical information about the area.

Prime Location
Situated near popular attractions like Cardiff Castle and Principality Stadium, Staybridge Suites is the ideal choice for travelers interested in exploring the city. Don't miss the chance to experience comfort and convenience at Staybridge Suites - Cardiff.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

8.8
Based on 2411 reviews
Cleanliness: 8.64
Service: 9.11
Location: 8.95
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.89
Food and Beverage: 8.64
Overall Experience: 8.91
T
tracey family_with_children gb
9
2026-04-10 via Nuitee
V
VioK79 family_with_children gb
8
Pros:

Location and the room was good size with all needed amenities from a decently comfortable bed, full length window, kitchette, arm chair and coffee table, dining table and chair. The breakfast was included in the room cost.

Cons:

1 more chair at the dining table would have been perfect for me and my partner to enjoy dinner together. Providing atleast a bottled water is something they could do. The coffee machine ran out of milk and that was not refilled. This was not acceptable if I am being honest. The quality of the items in the breakfast could have been better and the food could be kept a bit warmer. If a microwave or a toaster was provide I could have reheat the items myself.

2026-04-10 via Nuitee
D
David solo_traveller ae
9
2026-04-09 via Nuitee
A
Angus family_with_children gb
8
2026-04-09 via Nuitee
N
Naomi family_with_children gb
9
Excellent - will definitely be returning and would recommend to others
Pros:

Great location. Great price. Apartments were spacious, clean and modern with a lovely view. Staff were very friendly and helpful. Being able to have a parking space outside the hotel was really helpful.

Cons:

The shower was a bit 'juddery' (the stream of water wasn't great), but the temperature was fine. That is literally the only thing I can find fault with though!

2026-04-08 via Nuitee
F
Filipp family_with_children gr
8
Pros:

The room it was a very clean nice bathroom, nice furniture, well designed

Cons:

More variety for breakfast. The where not enough signs to find your way

2026-04-07 via Nuitee
D
Damian family_with_children gb
10
2026-04-07 via Nuitee
E
el placer de viajar family_with_children ar
8
Pros:

Limpio, bonito y muy agradable el poder tomar café, té en el lobby , me encantó . Si bien la ubicación está un tanto lejos del centro ( pero si estás cerca de la bahía) con el bus 6 en 10' estás allí.Zona tranquila y bonita

Cons:

El desayuno nos pareció pobre.. Sin variedad, tienen que mejorarlo. No me gustó en absoluto.

2026-04-07 via Nuitee
W
wen family_with_children gb
10
good good good
Pros:

good

Cons:

good

2026-04-07 via Nuitee
solo_traveller gb
4
2026-04-07 via Nuitee
Y
yiming family_with_children cn
9
2026-04-06 via Nuitee
L
Leanne family_with_children gb
10
2026-04-05 via Nuitee
G
gary couple gb
8
Good.
Pros:

Poor breakfast. Egg not well cooked. Bacon greasy not crisp. No tomatoes. Coffee OK

Cons:

Better selection at breakfast as before.

2026-04-03 via Nuitee
L
Luke couple gb
8
overall really good just a few things weren’t ideal
Pros:

great view, location. room was like a little flat was very nice

Cons:

some things were cleanly not cleaned such as the extractor fan above the stove which was covered in grease.

2026-04-02 via Nuitee
B
Beavan couple gb
9
Wonderful - thank you!
Pros:

The monochrome decor, little details like the number of lights on each floor matching the floor number, the waterside view, the bathroom, the shared area downstairs and the 'make your own muesli'!!!

Cons:

The TV didn't work 😞
Soap and hand lotion should be the other way round in the bathroom

2026-04-02 via Nuitee
A
amir family_with_children gb
8
Pros:

Staff ,bar was open late

Cons:

Pillow had lumps,short stay

2026-04-02 via Nuitee
S
Sarah couple au
10
Fantastic & Comfortable stay
Pros:

Great location. Easy walk to Cardiff bay and the city. The staff were super friendly and helpful. The apartment was comfortable and clean.

Cons:

Loved everything about the apartment.

2026-04-01 via Nuitee
A
Anna family_with_children gb
9
2026-04-01 via Nuitee
S
Suzanne couple au
10
It was too short, we need to re visit. Would definitely recommend to family and friends
Pros:

It was in a good location . The room was huge and it was well equipped .

Cons:

We arrived early in the pouring rain and our initial meeting with one member of staff wasn’t very helpful. I’d say he was due to finish work.When we came back the two staff members were lovely , as were all the other staff we met.

2026-03-31 via Nuitee
T
Timothy solo_traveller gb
9
2026-03-31 via Nuitee