Urban Green Hotel & Suites

Hotels
8 (3404 reviews)
Avenida Primera, Calles 1 y 3 Distrito Carmen , San José , cr

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues
Inconsistent food quality

Categories

Cleanliness
7.25
Issues with cleanliness due to discovery of a guest's sock in the bed and general hygiene concerns.
Service
8.75
Overall service is satisfactory, but some staff displayed unhelpfulness except for one standout employee.
Location
9.25
The hotel is centrally located with many attractions within walking distance.
Room Quality
7.75
Rooms are spacious but could be updated. Some rooms lack windows, affecting light quality.
Amenities
8.25
Amenities such as breakfast and spa are decent but the sauna was out of service.
Value for Money
8.25
Good space and location for the price, but some cleanliness and service issues detract from overall value.
Food and Beverage
6.25
Breakfast quality needs improvement; oily eggs served and restaurant staff showed reluctance to accommodate requests.
Overall Experience
8.25
Pleasant stay overall with notable location benefits, but significant cleanliness and food issues affected experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:46

Property Description

Luxurious Accommodation & Convenient Location

Urban Green Hotel & Suites, nestled in San José, offers a blend of comfort and convenience. With a fitness centre, free parking, and a casino, guests can unwind and indulge in various activities. The hotel's proximity to key attractions like La Sabana Metropolitan Park and Estadio Nacional de Costa Rica makes it an ideal choice for travelers seeking leisure and entertainment.

Modern Amenities & Exceptional Services

The hotel boasts air-conditioned rooms equipped with top-notch amenities such as a coffee machine, minibar, and flat-screen TV. Guests can enjoy a relaxing sauna experience during their stay. With a 24-hour front desk, airport transfers, and free WiFi, Urban Green ensures a seamless and enjoyable stay for all guests.

Unwind in Style & Comfort

From plush bedding to a private bathroom with a refreshing shower, every detail at Urban Green Hotel & Suites is designed to provide a luxurious experience. Whether visiting Alejandro Morera Soto Stadium or Parque Viva, this hotel offers a perfect retreat for travelers. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 3404 reviews
Cleanliness: 7.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 6.25
Overall Experience: 8.25
H
Henoch • couple • br
9
2026-02-26 • via Nuitee
M
Michael • solo_traveller • gb
5
Disappointing
Pros:

Central location

Cons:

The gym was rubbish, all the equipment was broken or very old, not fit for purpose. Breakfast was very poor. Room was very bland

2026-02-24 • via Nuitee
S
Susan • family_with_children • us
6
Pros:

The location was good. The breakfast was good.

Cons:

The place was gloomy. One remote for 2 tv's and it only worked 1. Had a kitchenette with no supplies. No cups,glasses or silverware.

2026-02-23 • via Nuitee
M
Mikkel • family_with_children • dk
8
Pros:

God beliggenhed,

2026-02-23 • via Nuitee
G
Grillo • family_with_children • uy
8
Pros:

El desayuno

Cons:

Instalaciones en general, muy encerradas

2026-02-14 • via Nuitee
C
chris • extended_group • gr
10
Αρκετά καλή. Θα το πρότεινα σίγουρα .
Pros:

Ήταν καθαρό και πολύ ευγενικό το προσωπικό. Το γυμναστήριο πολύ καλό ,η σάουνα ήταν καλή αλλά παλιά . Το πρωινό καταπληκτικό καθώς και το προσωπικό του πρωινού ήταν πολύ ευγενικό .

Cons:

Η περιοχή ήταν να το πω ευγενικά κακόφημη. Θέλει πολύ προσοχή καθώς υπάρχουν αρκετοί άστεγοι αλλά και ναρκομανεις.

2026-02-14 • via Nuitee
D
Dahianna • extended_group • cr
10
2026-02-14 • via Nuitee
L
lekker weg • family_with_children • nl
9
Pros:

Het personeel was heel vriendelijk en behulpzaam met goede adviezen.

2026-02-13 • via Nuitee
M
Mazurowski • solo_traveller • pl
5
Pros:

Localisation was good, bed was comfortable

Cons:

Suite had no windows! And breakfasts were terrible

2026-02-13 • via Nuitee
Y
YEHUDA • couple • il
9
Pros:

Great location, Very good stuff

Cons:

I took a room eith no window.....

2026-02-12 • via Nuitee
G
Grinblat • family_with_children • ar
3
Cons:

El hotel no esta a la altura de lo que cuesta.
Desayuno regular
No tiene lobby para estar.
Si llegas de noche, no hay bar o alguna opción de comida.
Agua caliente regular.

2026-02-11 • via Nuitee
G
Gillian • family_with_children • gb
8
Pros:

The bed was very comfortable. Friendly staff and very close to the major attractions

2026-02-09 • via Nuitee
S
Silvia • couple • de
7
Gute Unterkunft für einen Zwischenstopp
Pros:

Das Zimmer war groß und sauber. Das Personal war sehr freundlich und hilfsbereit. Das Frühstück konnte man sich aus drei Menüvorschlägen aussuchen. Die Unterkunft lag
sehr zentral und verfügte über eine enge Tiefgarage.

Cons:

Das Zimmer hatte, wie beschrieben kein Fenster. Uns fehlte die Gemütlichkeit im Zimmer.

2026-02-08 • via Nuitee
O
Odd Arne • couple • no
7
Følelse av å være i Mellom-Amerika med alt som følger med, kan virke rotete for mange, men har sin sjarm, hyggelig og hj
Pros:

SAN Jose er en rotete by men har sin sjarm, hotellet ligger i gåavstand til en rekke restauranter, ikke så lett å finne bestandig men ok. En del uteliggere i området, men følte aldri noe ubehag ved det. Virket ganske trygt.

2026-02-08 • via Nuitee
S
sergio • couple • es
8
Pros:

Ubicación

Cons:

Habitación sin salida al exterior

2026-02-08 • via Nuitee
O
Olga • couple • im
7
Good central.hotel, good value for money
Pros:

Great location. Large room. Good shower. Helpful staff

Cons:

Ceiling light in the area near the bathroom was on a motion sensor, not possible to switch off. So every time one of us used the bathroom at the light went off, which was waking the other person up. So no good night sleep there...

2026-02-08 • via Nuitee
S
Stephane • extended_group • fr
7
Good place for a night in town.
Pros:

Lots of space and good location and the parking. Good breakfast.

Cons:

Very windy.

2026-02-08 • via Nuitee
D
D'Arcy • family_with_children • ca
10
Great central location clean and comfortable
Pros:

Central location nice staff and very comfy bed.

Cons:

Gym was small

2026-01-31 • via Nuitee
G
Germán • solo_traveller • es
8
2026-01-31 • via Nuitee
I
Isaac • couple • gb
9
Hotel en buena zona
Pros:

Zona 10 de Guatemala, muy tranquila. La habitación estaba bien y desayuno delicioso y abundante

2026-01-29 • via Nuitee