Urban Green Hotel & Suites

Hotels
8 (3634 reviews)
Avenida Primera, Calles 1 y 3 Distrito Carmen , San José , CR

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues
Inconsistent food quality

Categories

Cleanliness
7.25
Issues with cleanliness due to discovery of a guest's sock in the bed and general hygiene concerns.
Service
8.75
Overall service is satisfactory, but some staff displayed unhelpfulness except for one standout employee.
Location
9.25
The hotel is centrally located with many attractions within walking distance.
Room Quality
7.75
Rooms are spacious but could be updated. Some rooms lack windows, affecting light quality.
Amenities
8.25
Amenities such as breakfast and spa are decent but the sauna was out of service.
Value for Money
8.25
Good space and location for the price, but some cleanliness and service issues detract from overall value.
Food and Beverage
6.25
Breakfast quality needs improvement; oily eggs served and restaurant staff showed reluctance to accommodate requests.
Overall Experience
8.25
Pleasant stay overall with notable location benefits, but significant cleanliness and food issues affected experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:46

Property Description

Luxurious Accommodation & Convenient Location

Urban Green Hotel & Suites, nestled in San José, offers a blend of comfort and convenience. With a fitness centre, free parking, and a casino, guests can unwind and indulge in various activities. The hotel's proximity to key attractions like La Sabana Metropolitan Park and Estadio Nacional de Costa Rica makes it an ideal choice for travelers seeking leisure and entertainment.

Modern Amenities & Exceptional Services

The hotel boasts air-conditioned rooms equipped with top-notch amenities such as a coffee machine, minibar, and flat-screen TV. Guests can enjoy a relaxing sauna experience during their stay. With a 24-hour front desk, airport transfers, and free WiFi, Urban Green ensures a seamless and enjoyable stay for all guests.

Unwind in Style & Comfort

From plush bedding to a private bathroom with a refreshing shower, every detail at Urban Green Hotel & Suites is designed to provide a luxurious experience. Whether visiting Alejandro Morera Soto Stadium or Parque Viva, this hotel offers a perfect retreat for travelers. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 3634 reviews
Cleanliness: 7.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 6.25
Overall Experience: 8.25
L
L • solo_traveller • us
9
Overall I enjoyed my stay, and will return in the distant future.
Pros:

The room was very clean and spacious. The breakfast was very good with three types of breakfast selections. The hotel staff was very accommodating as well. There is a gym and sauna on the property. Most of the local stores are in close proximity of the hotel. There is also available parking under the hotel. There is also a money exchange office adjacent to the hotel lobby.

Cons:

The room was a bit stuffy because the air conditioner was off. I don't know if that's common practice. It didn't take too long for the room temperature to become comfortable. I couldn't find an electrical wall outlet adjacent to my bed, there was one on the wall below the television.

2026-09-17 • via Nuitee
C
Carito • solo_traveller • py
6
Pros:

La ubicación, el desayuno, personal amable, cama cómoda

Cons:

El olor a encierro, al no tener ventanas que se abren se siente la falta de ventilación al entrar

2026-09-17 • via Nuitee
J
JOHAN • couple • cr
9
Bien
Pros:

La habitación

Cons:

No habían accesorios de limpieza jabón etc

2026-09-17 • via Nuitee
V
Vargas • solo_traveller • cr
9
2026-09-14 • via Nuitee
L
Luis • couple • cr
10
Muy buena opción de hospedaje
Pros:

El Hotel está muy bien ubicado y limpio. Desayuno incluido el cual estuvo perfecto y saludable igualmente el personal muy amable.

Cons:

Recomendación no se si en todas las habitaciones pero en la que estuve el aire acondicionado está ya muy viejo.

2026-09-13 • via Nuitee
A
Alicia • couple • ar
8
Good central location
Pros:

Excellent location for the museums (which are the main attraction of San Jose, to be honest).

It's round the corner from the cathedral, and though there is no restaurant there are plenty of takeaway options nearby.

Cons:

The ceilings are very low if you're over six foot: but otherwise the room we had was huge, with a great view of the skyline.

2026-09-10 • via Nuitee
S
Sigurd • couple • de
8
Gutes Stadthotel
Pros:

Die Lage ist super,Innenstadt und der Markt sind fussläufig super zu erreichen. Das Frühstuck sehr gut, es kann zwischen 4 Optionen gewählt werden und es gibt immer frisches Obst. Parkplatz in der Tiefgarage ist super wenn man mit dem Mietwagen unterwegs ist.

Cons:

Beim 2. Aufenthalt hatten wir ein Zimmer, dessen Deckenhöhe max. 1,90 betrug, war für uns nicht so schlimm aber für große Personen sicher störend, es gibt aber auch höhere Zimmer.

2026-09-08 • via Nuitee
M
Macarena • couple • es
8
Pros:

Lo mejor, la ubicación. Hotel limpio, camas cómodas y personal muy atento.

2026-09-08 • via Nuitee
N
Nazaret • couple • es
6
2026-09-07 • via Nuitee
C
Castagno • extended_group • ar
7
Lo mejor fue la ubicación - desayuno muy bien - gallo pinto más huevo revuelto - fruta personal -
Pros:

El desayuno, ubicación frente a la playa , y pileta, el colchón alto, sabanas y toallas limpias y lindo aroma .

Cons:

El baño con muchos detalles . Jabón sólido podría mejorarse el aroma . No había C enjuague . Pocos enchufes . El aire funcionaba pero hacía ruido . El agua faltó dos noches aunque solucionaron rápido . El personal muy bien dispuesto .

2026-09-07 • via Nuitee
R
Randall • couple • cr
8
Pros:

muy bien

Cons:

no tener que subir gradas a la habitacion.em recepcion al ver la edad del cliente debieron asignar una habitacion de acceso facil

2026-09-07 • via Nuitee
D
Diogo • couple • pt
10
2026-09-04 • via Nuitee
C
coto • solo_traveller • cr
10
Pros:

LA UBICACIÓN

Cons:

QUERÍAMOS VER ALGUNA PELÍCULA PERO LA CALIDAD DEL TV NO ERA LA MEJOR

2026-09-03 • via Nuitee
S
Stefanie • solo_traveller • de
8
2026-09-01 • via Nuitee
J
Julian • solo_traveller • cl
7
Pros:

El personal es muy amable.

2026-09-01 • via Nuitee
P
Prafull • solo_traveller • in
3
2026-09-01 • via Nuitee
I
Ivan • couple • es
6
Aceptable pero sin más
Pros:

Es un hotel muy céntrico muy bien ubicado

Cons:

Las fotografías engañan mucho, las instalaciones necesitan reparaciones, las habitaciones no son para gente alta ya que los techos miden poco más de 2 metros y se hace bastante agobiante. El aire acondicionado hace muchísimo ruido y son bastante tacaños con los jabones. El desayuno no vale la pena por lo que pagas, además no es bufet.

2026-09-01 • via Nuitee
R
Ramon • couple • us
7
2026-09-01 • via Nuitee
L
Luis • solo_traveller • cr
8
En general bien, el personal muy bueno.
Cons:

Los aires acondicionados requieren mantenimiento.

2026-09-01 • via Nuitee
A
Alfredo • solo_traveller • gt
7
2026-08-29 • via Nuitee