City Express by Marriott Lagos de Moreno

Hotels
City Express
8.7 (139 reviews)
Félix Ramírez Rentería 756, Las Palmas , Lagos de Moreno , mx

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Decent food offerings
Cons:
Inconsistent cleanliness
High prices for basic services
Air conditioning issues

Categories

Cleanliness
8.18
Overall cleanliness was acceptable but some reviews noted cleanliness issues.
Service
9.15
Most reviews praised the service quality and attentiveness of the staff.
Location
9.19
The location received positive comments for being central and convenient.
Room Quality
8.14
Room quality was average with some complaints about amenities like air conditioning.
Amenities
8.47
Amenities were mentioned as basic but satisfactory for the price range.
Value for Money
8.63
Value for money was debated; some found it a bit high for the services provided.
Food and Beverage
9.18
Food options received favorable remarks, particularly breakfast quality.
Overall Experience
8.65
Overall experience was good but with noted issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:47

Property Description

Convenient Location
City Express by Marriott Lagos de Moreno is ideally located just 41 km away from the Main square and offers easy access to key attractions like Leon Poliforum and Expiatory Sanctuary of the Sacred Heart of Jesus.

Modern Amenities
Enjoy a comfortable stay with access to a fitness centre, free private parking, and a shared lounge. The hotel also provides a business centre and convenient vending machines offering a variety of snacks and drinks.

Exceptional Service
Experience top-notch service with 24-hour front desk assistance and room service available at this 4-star hotel. Plus, the property is non-smoking, ensuring a pleasant environment for all guests.

Book your stay at City Express by Marriott Lagos de Moreno for a memorable and convenient experience.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 139 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.47
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 8.65
I
Isaac solo_traveller mx
6
Pros:

Atención del personal.

Cons:

No sirve la televisión y la cama muy incómoda.

2026-03-12 via Nuitee
I
Isaac solo_traveller mx
10
Pros:

Trato de personal muy amable.

2026-03-12 via Nuitee
J
Jaurez Delgado extended_group mx
7
2026-02-11 via Nuitee
M
Manuel couple mx
10
Pros:

Moderno

2026-01-22 via Nuitee
E
ENRIQUE couple mx
9
Cumpliò con las expectativas..
Pros:

La tranquilidad y el desayuno.

Cons:

Un cobertor adicional.

2026-01-20 via Nuitee
J
José Isay couple mx
8
Lindo, limpio, bien ubicado y perfecto para descansar.
Pros:

Me gusta el estilo del hotel, lo amplia de la habitación, la limpieza y la manera en que me atendieron.

Cons:

El aire acondicionado no funcionaba adecuadamente, lo tenia en set 21 porque me gusta el frio y desperté con el cuarto super caliente a media noche.

2026-01-06 via Nuitee
G
Gabriela couple mx
10
Céntrico
Pros:

La ubicación

Cons:

El desayuno incluido está muy pobre

2026-01-02 via Nuitee
A
Andrea couple it
7
Regular..
Cons:

Insonorizzazione stanze

2025-12-31 via Nuitee
J
José Isay couple mx
7
Buen lugar sin duda alguna.
Pros:

Me gusta lo tranquilo del hotel, la ubicacion y lo sencillo que es encontrar estacionamiento.

Cons:

El aire acondicionado de la habitacion no funcionaba adecuadamente, tube algo de calor por la tarde.

2025-12-26 via Nuitee
J
Jaime Ismael solo_traveller mx
10
Pros:

El servicio de limpieza, desayuno, la ubicación, el trato y esta genial todo.

Cons:

No hay algo que no me haya gustado del hotel.

2025-12-18 via Nuitee
J
Juan solo_traveller mx
6
Fue algo práctico, pero hubiera preferido otro lugar
Pros:

Aunque la ciudad es pequeña el hotel parece estar alejado. Estaba relativamente limpio. No sé qué más decir, en general fue una estancia totalmente práctica sin nada qué recordar.

Cons:

La recepción estaba sola. Tardaron en recibirme, no me entregaron mi factura de estancia porque no me la ofrecieron al hacer checkin. Al salir me dijeron que se había facturado a publico en general y que la cancelarían y realizaría de nuevo y eso no pasó. El WC estaba atascado, no jalaba con suficiente agua. El lavabo difícil de maniobrar.

2025-12-03 via Nuitee
J
Josef couple at
7
2025-11-23 via Nuitee
S
Silvia Verónica family_with_children mx
10
2025-11-18 via Nuitee
R
Roman couple mx
7
2025-11-04 via Nuitee
S
Salvador couple mx
9
2025-11-02 via Nuitee
M
Miguel solo_traveller mx
10
2025-10-30 via Nuitee
O
octavio family
10
Pros:

Excelente servicios

2025-10-13 via Nuitee
B
Brenda
10
Pros:

Todo excelente sobre todo el personal muy amable

2025-10-05 via Nuitee
M
Mario couple mx
10
2025-09-20 via Nuitee
L
Luis couple mx
8
2025-09-17 via Nuitee